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Scandic Grand Tromso

610 reviews
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Traveler (209)
Room & Suite (92)
Dining (11)
Overview
  • Excellent34%
  • Very good40%
  • Average19%
  • Poor5%
  • Terrible2%
Travelers talk about
“northern lights”(21 reviews)
“catch the bus”(3 reviews)
“caviar”(5 reviews)
Free Wifi
Breakfast included
Non-Smoking Hotel
Restaurant
Suites
Bar/Lounge
Multilingual Staff
3.0 Star Hotel
All hotel details
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All reviewsnorthern lightscatch the buscaviaran updatebreakfast spreadquiet roomgreat roomsthe main streetmidnight sunfree tea coffeecentral locationbreakfast was amazingjunior suitereception deskcomfy bedsingle roomwithin easy walking distance
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1 - 5 of 273 reviews
Reviewed 4 days ago via mobile

Arriving late in the evening checking in was smooth. Airport bus stopped virtually outside the hotel and we soon had our rooms. Room 426 provided us a great view towards the town centre and the direction of the water which meant this evening/night we had...More

Thank Carinasj88
Response from ResepsjonGrand, Receptionist at Scandic Grand TromsoResponded 2 days ago

Hello! :-) Thank you so much for your kind feedback! I am happy to hear that your check-in was efficient and that you enjoyed your room - and even got a glimpse of the auroras from the window, magical! Hope to see you again, Best...More

Reviewed 6 days ago

Fine hotel in the centre of Tromso. Shops and restaurants within walking distance. Staff is very friendly and customer focussed. Breakfast is excellent. Rooms are clean, shower could be somewhat bigger. During the weekends there could be some irritation about the noise coming from te...More

Thank Nlfred
Response from ResepsjonGrand, Receptionist at Scandic Grand TromsoResponded 4 days ago

Hello, Thank you so much for your feedback, we are happy to hear that you enjoyed your stay in our hotel! In regards of noise on the weekend, we sincerely apologise for the inconvenience this may have caused. Hope to see you again! Best Regards,...More

Reviewed 1 week ago via mobile

Stayed here two nights in two different rooms. No one cleans this hotel. There is a thick layer of grime on every surface. And the noise is non-stop all night. There has to be better places to stay then here.More

Thank me132983
Response from ResepsjonGrand, Receptionist at Scandic Grand TromsoResponded 6 days ago

Good Afternoon, Thank you for leaving us feedback from your stay. We are very sorry to hear that you experienced your stay in our hotel this way, it should of course not be this way. We will pass on this feedback to housekeeping and learn...More

Reviewed 1 week ago

we have two stays in a short period, first night was in the room turned to the main street (pros: at least a bit of a chance to watch Aurora, cons: directly above the bar, even in fourth floor you can hear the fun), second...More

Review collected in partnership with ScandicHotels.com
Thank mkacin847182
Response from ResepsjonGrand, Receptionist at Scandic Grand TromsoResponded 6 days ago

Good Afternoon, Thank you so much for your feedback, we truly appreciate it. We are grateful for all your kindness and we are very happy to hear that you found quiet in your second room. And we apologise for the noise you experienced during your...More

Reviewed 1 week ago

The lift gave us enormous loudness in our room on floor 7 during 9am till 9pm. The bathroom is clean, but a little outdated The small stokes between the bed and the wall of our room is not comfortable to get in or out. The...More

Review collected in partnership with ScandicHotels.com
Thank 358andrej
Response from ResepsjonGrand, Receptionist at Scandic Grand TromsoResponded 1 week ago

Good Morning, Thank you so much for getting back to us with feedback from your stay, we really appreciate it! I am terribly sorry to hear that the room did not quite live up to your expectations but i am super happy that you enjoyed...More

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About
Amenities
Top amenities
Restaurant
Free High Speed Internet ( WiFi )
Breakfast included
Bar/Lounge
Hotel Amenities
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Restaurant
Bar/Lounge
Details
Price range
$122 - $312 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$122 - $312 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (209)
Room & Suite (92)
Dining (11)
Business Center & Event Rooms (3)
Questions & Answers
Ask a question
Phailee
January 24, 2018|
AnswerShow all 2 answers
Response from ResepsjonGrand | Property representative |
Hello, The airport bus does not run 24h, but the schedule it set to fit all flights. Best Regards, Elizabeth Scandic Grand Tromsø
0
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Kwoksum L
February 6, 2017|
AnswerShow all 4 answers
Response from Maria K | Property representative |
We have free coffee and tea in the reception area. If you book a superior extra room or junior suite, you will get free coffe and tea facilities in the room.
0
Votes
janf1108
June 6, 2016|
AnswerShow all 6 answers
Response from Jemdy | Reviewed this property |
Definitely use the Flybussen (airport bus). It is very efficient, runs regularly and stops at various places around the City, including outside the Scandic Grand. The cost is NOK 90, whereas a taxi is around NOK 200.
2
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123
Room Tips
"605 for a very quiet room, 625 to see the Aurora Borealis"
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"Room 622 was very close to the noisy lift. If you can request a lower numbered room, do!"
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"Higher floors have less noise."
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"get different hotel"
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