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Thon Hotel Polar

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Thon Hotel Polar
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478 Reviews from our TripAdvisor Community

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Showing 251: English reviews
Prague
Level Contributor
114 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed August 24, 2016 via mobile

Centrally located, though not impressive on the outside, with fabulous breakfasts, our family room was large and decorated with stunning green dragonflies. An overall good experience with helpful staff, parking not directly in the hotel, but within walking distance in a large tunnel.

Helpful?
Thank TomOpo
AidSchei, General Manager at Thon Hotel Polar, responded to this review

First of all, I would like to thank you for having taken the time to fill out this satisfaction survey. It is a pleasure for me to read that you enjoyed your stay. Your positive comments about the staff, breakfast and our stunning rooms will be share with the entire team. We are looking forward to welcoming you again in... More 

Oslo, Norway
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 17, 2016

A plessant surprice for a short stay i Tromso. In the middle of the city with bus-stop to airport right outside. You reach averything in 5 min. Will stay here on my next visit in Tromso. I had to leave early to airport so I can't say anything about the breakfast.

Review collected in partnership with ThonHotels.no

Helpful?
Thank vemjan
AidSchei, General Manager at Thon Hotel Polar, responded to this review

Thank you for choosing Thon Hotel Polar during your recent visit to Tromsø. We are so pleased to hear that you enjoyed your stay with us. We hope to see you back again in the near future. More 

Hamburg, Germany
Level Contributor
94 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
3 of 5 stars Reviewed July 16, 2016

Felt sorry for the poor girl alone at the reception. Hundreds of booked new guests arrived around 5 pm, but half the rooms were not made up. Dozens of people sitting around at the lobby for hours, waiting for their room. Others were send into rooms still, or already occupied. The guests from night before had taken off early morning.... More 

Helpful?
Thank Penguin888
AidSchei, General Manager at Thon Hotel Polar, responded to this review

First of all, I would like to thank you for having taken the time to fill out this satisfaction survey. We are very sorry that you were not satisfied with certain aspect of the service we provide. You can be assured that your remarks concerning your stay have been discussed to avoid such situations in the future. We hope to... More 

texas
Level Contributor
159 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
3 of 5 stars Reviewed June 29, 2016

When we noted to the desk clerk that the promised coffee pot was not in the room, she promptly upgraded us to a larger room with a coffee pot. All we wanted was a coffee pot but the gesture was indicative of the good service that we found in all 4 of the hotels we stayed in Norway. This hotel's... More 

Helpful?
Thank scott46
AidSchei, General Manager at Thon Hotel Polar, responded to this review

Dear traveler, We appreciate you took the time to evaluate your stay with us. We hope to see you back again in the near future. More 

2 reviews
2 of 5 stars Reviewed June 14, 2016

The pictures of the rooms in the homepage it's not what you get when you check in. The reception area is poor and feels like a waiting area for Friday's restaurant. We will not recommend this hotell for turists on first visit in Tromsø.

Review collected in partnership with ThonHotels.no

Helpful?
Thank Rune B
AidSchei, General Manager at Thon Hotel Polar, responded to this review

Dear traveler, We appreciate you took the time to evaluate your stay with us, and we are sorry that our reception area was å poor feeling for you. More 

Chicago, Illinois
Level Contributor
40 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed June 12, 2016

The rooms are clean and had everything one would need. We chose a standard twin room which offered a bit more space, but we felt it worth the added cost - it was still on the small side however. The bathroom was clean and surprisingly spacious. Everything one would need (towels, hairdryer, etc.) was provided. The breakfasts were also quite... More 

Helpful?
Thank Oliver578
AidSchei, General Manager at Thon Hotel Polar, responded to this review

Dear traveler, We appreciate you took the time to evaluate your stay with us at the Thon Hotel Polar. We hope to see you back again in the near future. More 

barrindp
Level Contributor
29 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed May 2, 2016

Super comfortable room and great bed. Large room, operate bedroom, and lounge area. Well worth staying in. reception area is economical - but you are not staying n reception. Nespresso in the room a nice touch.

Review collected in partnership with ThonHotels.no

Helpful?
Thank barrindp
AidSchei, General Manager at Thon Hotel Polar, responded to this review

First of all, I would like to thank you for having taken the time to fill out this satisfaction survey. It is a pleasure for me to read that you enjoyed your stay. Your positive comments about the staff and the breakfast for example will be share with the entire team. We can inform you that our lounge area is... More 

Penryn, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed May 1, 2016

we stayed for a week in January as part of a group. the hotel was very friendly, the rooms immaculate and restaurant served an excellent choice for breakfast. we did eat in the evenings a few nights as well and the food was good. the only 'bad' point was there was no bar area/reception for people to gather and chat??... More 

Helpful?
Thank pastymuncher
AidSchei, General Manager at Thon Hotel Polar, responded to this review

We thank you for your positive evaluation of your stay with us at the Thon Hotel Polar. We are pleased to see you had an enjoyable stay and that you value our location, our infrastructure and especially the service which your received from our staff. We will definitely share your feedback with them. We can inform you that our lounge... More 

Milton Keynes, United Kingdom
Level Contributor
122 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
2 of 5 stars Reviewed March 23, 2016

What an odd hotel. The website promises somewhere that looks really new but on arrival (or leaving) at any time, there's what appears to be a permanently stationed bunch of smokers and the reception, which is pretty dingy and needs some upgrading and paint, stinks of smoke. The lift is a very old European style lift with a door that... More 

Helpful?
Thank adamchap
AidSchei, General Manager at Thon Hotel Polar, responded to this review

First of all, I would like to thank you for having taken the time to fill out this satisfaction survey. We are very sorry that you were not satisfied with certain aspect of the service we provide. You can be assured that your remarks concerning your last stay have been discussed with the people concerned. We do hope that we... More 

London, United Kingdom
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed March 23, 2016

I loved staying at the Thon Hotel Polar. Lovely sized room and huge bathroom for a single room (although I could see that on the exit floor plan, not all the single rooms had such a large bathroom so ask for 347 or 247 which definitely had these large singles) with plenty of practical features which are normally scrimped on... More 

Helpful?
Thank DaisyDawn71
AidSchei, General Manager at Thon Hotel Polar, responded to this review

We thank you for your positive evaluation of your stay with us at the Thon Hotel Polar. We are pleased to see you had an enjoyable stay and that you value our location, our infrastructure and especially the service which your received from our staff. We will definitely share your feedback with them. We would like to apologize for the... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Restaurant
About the property
  • Wheelchair access
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms

Additional Information about Thon Hotel Polar

Address: Groennegata 45, Tromso 9008, Norway
Location: Norway > Northern Norway > Troms > Tromso
Price Range: $105 - $190 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Thon Hotel Polar 3*
Number of rooms: 113
Reservation Options:
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Also Known As:
Thon Hotel Tromsø
Hotel Style:
#7 Family Hotel in Tromso
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