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Room & Suite (145)
Dining (10)
About
#5 of 19 hotels in Tromso
Location
Cleanliness
Service
Value
Right in the heart of Tromsø. Enter City Hotel is located in Grønnegata approximately 80 m from Strandtorget. Facilities include 46 high standard rooms and apartments, ranging in size from 14.5 sqm to 52 sqm. All rooms have en suite bathrooms, kitchen facilities, fridge, TV and free internet access. The larger rooms also have dishwashers. There is a guest laundry with a washing machine and clothes dryer. Service: Through limited service, we are able to offer low room rates. Opening hours for reception are 8am-8 pm Monday to Friday. Breakfast is not included. All rooms having cooking facilities. Breakfast may be purchased from our collaboration partner.
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Room & Suite (145)145
Full view
Property amenities
Paid private parking on-site
Parking garage
Free High Speed Internet (WiFi)
Breakfast available
Baggage storage
Non-smoking hotel
Laundry service
Self-serve laundry
Wifi
Complimentary instant cofffee
Complimentary tea
Snack bar
Washing machine
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Room features
Allergy-free room
Soundproof rooms
Kitchenette
Refrigerator
Kitchenware
Flatscreen TV
Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Quiet
Languages Spoken
English, Danish, Norwegian, Polish and 1 more
Hotel links
Location
Full view
100Great for walkers
Grade: 100 out of 100
84Restaurantswithin 0.3 miles
40Attractionswithin 0.3 miles
Contact
Groennegata 48, Tromso 9008 Norway
Name/address in local language
Getting there
See all nearby hotels
713Reviews15Q+A94Room tips
Reviews
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Popular mentions
We were moved here from their sister hotel, which were boasting quite different qualities, so the disappointment might show through. However: cleaning was rudimentary; they also took our towels away without providing new ones, we had to find a room in the basement where there was a cupboard, no towels larger than hand towels available though. The elevator and halls had a stench of old frying fat (luckily not in the room). Poor view from the room (especially since our original booking had 'city view'). The front desk was deserted at all times, had to call them, sometimes waiting several minutes, if we needed anything. I'd categorize this as a small step up from a hostel, little more.
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Date of stay: July 2020
Value
Rooms
Service
Helpful
We arrived at Enter Tromso and checked in quickly. The process was very smooth, however when we arrived at the room, the key card did not work. Considering that the reception had a separate entrance where one had to walk outside of the warm, it was quite problematic as we had to go through this process multiple times due to the keycard not working. They had to change our room three times before the keycard finally worked for the room. The room was compact as expected but had everything we required. It is one which is self-service where there is coffee, tea and hot chocolate in the room and refilled on your own from the laundry room. The towels are available in the laundry as well for you to make your own change. We stayed in the room for five nights and there was no cleaning at all. We cleaned on our own instead and heading to the laundry to change the towels. We chose this hotel due to their self-service laundry and dryer available. We utilised it and it was relatively available on most times when we required it. There was laundry powder available for free as well. There were drying racks available in the laundry as well for one to take it up the room to utilise. The location of this hotel is good where we could pretty much walk everywhere. The restaurant which was next to the hotel was really good where there were discounts when one showed them the hotel's keycard. The kitchenette allowed us to cook and saved heaps considering the high cost in Tromso. There was a supermarket near the hotel as well to do any groceries. On our last day, we managed to store our luggage at the hotel and the reception assisted us in calling for a taxi when we needed one. Overall, it was a good stay here in Tromso.…
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Date of stay: December 2019
Location
Cleanliness
Service
1 Helpful vote
Helpful
We had booked into their sister city hotel, and paid for 2 nights with breakfast On arrival at our booked hotel we were told we were being moved to this place instead, due to corona virus quarantine We made our way here, and were presented with a paper from city council, to advise us we were now under 14 day quarantine. We could go out now to buy groceries, but then had to stay in our room. We were shocked, and quickly went to shop as it was getting late Once in our room, we were disappointed. Very basic layout- bed was pushed against the wall, no views, no power point in kitchen?! To boil the kettle we had to put a suitcase on a chair and drag it over to the power point. Later that afternoon we saw a note on the elevator advising tourists to go home. We asked at front reception about bus routes to the airport from here. His response was to not look us in the eye and say he didn’t know about the bus. Really?! We received information that Norway was closing its borders at 8am Monday - this being Sunday. We left for the airport but asked reception to hold our room as we might need it if flights were canceled. His response was that he “might be able to”. We reminded him that we had already paid for a second night, and still had not seen the breakfasts we had paid for! We left a bunch of groceries, and beers behind in our rush to leave the country. An hour after we got to the airport we were phoned to ask if we were actually leaving. We advised him we would not be needing our room that night after all. Therefore they could rebook the room, and double their money, as no refund would be forthcoming... Whilst the government regulations were not the fault of this hotel, their treatment of visitors during very upsetting circumstances left a lot to be desired. …
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Date of stay: March 2020
1 Helpful vote
Helpful
Excellent location, perfect for everywhere in walking distance. We stayed in a double room with kitchenette, very small but considering we were so busy in and out it was fine. We stayed 5 nights and cooked for 4 of those, local supermarket up the road with good prices. Staff on reception were very helpful and knowledgeable, if you have any questions they will help you the best they can. The laundry room is an excellent idea, washers, dryers, cleans towels, bedding, clothes racks, brilliant if you need to wash or freshen up some clothes. Would stay here again as really reasonable price compared to other hotels in the area.
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Date of stay: January 2020Trip type: Traveled as a couple
2 Helpful votes
Helpful
We chose this hotel because of the location, kitchenette and price. With the cost of everything in Tromso being so high, we just needed a place to rest and prepare our own breakfast (and one dinner out of four nights) between all the activities we had organised. In addition, as we were staying over new year's, this made Enter Tromso even more appealing. We would happily stay here again.
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Date of stay: January 2020Trip type: Traveled as a couple
1 Helpful vote
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PRICE RANGE
$79 - $160 (Based on Average Rates for a Standard Room)
LOCATION
NorwayNorthern NorwayTromsTromso
NUMBER OF ROOMS
46
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Claim Your Listing Frequently Asked Questions about Enter City Hotel
Which popular attractions are close to Enter City Hotel?
Nearby attractions include Arctic Escape (0.04 miles), Arctic Guide Service (0.2 miles), and Nordnorsk Kunstmuseum (0.2 miles).
What are some of the property amenities at Enter City Hotel?
Some of the more popular amenities offered include free wifi, laundry service, and self serve laundry.
Which room amenities are available at Enter City Hotel?
Top room amenities include a kitchenette, a flat screen TV, and a refrigerator.
What food & drink options are available at Enter City Hotel?
Guests can enjoy breakfast, complimentary tea, and free instant coffee during their stay.
Is parking available at Enter City Hotel?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Enter City Hotel?
Conveniently located restaurants include Raketten, Art Cafe, and Mathallen.
Is Enter City Hotel located near the city center?
Yes, it is 0.9 miles away from the center of Tromso.
Are any cleaning services offered at Enter City Hotel?
Yes, laundry service and self serve laundry are offered to guests.
Which languages are spoken by the staff at Enter City Hotel?
The staff speaks multiple languages, including English, Polish, Swedish, Danish, and Norwegian.
Are there any historical sites close to Enter City Hotel?
Many travelers enjoy visiting Skansen (0.4 miles), Elverhøy Kirke (0.8 miles), and Batvraket ved Tomasjordnes (2.2 miles).
Does Enter City Hotel have any great views?
Yes, guests often enjoy the city view available here.