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The Ring Hotel - Relais & Chateaux

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Kaerntner Ring 8, Vienna 1010 Austria
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19 and is temporarily closed until 04/29/2022.Read more
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Traveler (405)
Room & Suite (180)
Dining (27)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 03/31/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Ring Hotel - Relais & Chateaux
Updated 03/31/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#43 of 391 hotels in Vienna
Location
Cleanliness
Service
Value
Travelers' Choice
Right on the historic Ring boulevard between the Vienna State Opera and the Musikverein concert hall, Relais & Châteaux’s The Ring Hotel couldn’t be better located in the cultural epicenter of the city. Our hotel also serves as your calm anchor after the hustle and bustle of the city’s streets, giving you a space to relax and feel at home during your stay. Whether you’re traveling for business or pleasure, you’re sure to appreciate the personal and attentive service from our team during your stay. The team at The Ring Hotel is looking forward to your visit. Relais & Châteaux is a collective of truly unique hotels, with each hotel boasting the same exceptionally high standards. The members of this carefully-selected group aren’t just leaders in the hotel industry, but also embody the exemplary culture, history and lifestyle of their region. Shaped by the best hospitality and quality of service, staying here is a truly emotional experience.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Restaurant
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Conference facilities
Wifi
Sauna
Breakfast available
Breakfast in the room
Outdoor dining area
Wine / champagne
Taxi service
Meeting rooms
Spa
Massage
Steam room
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Doorperson
Umbrella
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bidet
Bathrobes
Interconnected rooms available
Room service
Safe
Telephone
Wardrobe / closet
Bottled water
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
Radio
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Green
Languages Spoken
English, French, Russian, Spanish and 7 more

Location

Full view
100Great for walkers
Grade: 100 out of 100
226Restaurantswithin 0.3 miles
164Attractionswithin 0.3 miles
1289Reviews30Q+A100Room tips
Traveler rating
  • 874
  • 298
  • 75
  • 24
  • 18
Time of year
Traveler type
Language
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  • English
Hdi wrote a review Jul 2020
9 contributions27 helpful votes
We stayed for 3 nights in March - just before the general lockdown in Europe - and we had such a great time in this hotel. The location is amazing, very central, close to the Opera and the Musikverein. The rooms are very clean. The staff is amazingly nice and helpful. Very special thanks to the French speaker concierge ! We definitely recommand this hotel !
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Date of stay: March 2020
Rooms
Location
Service
2 Helpful votes
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Response from Laura Rodriguez, Gästeservice/Empfang at The Ring Hotel - Relais & Chateaux
Responded Sep 19, 2020
Dear Zoupette85, Thank you very much for staying at our Relais & Chateaux Hotel The Ring and, of course, for your feedback! I am delighted to read that you had a pleasant stay with us and that we were able to convince you of our services. I really appreciate your positive comments in regards to our central location, facilities, and your kind words towards our staff. I do hope that in the near future we have the opportunity to welcome you back to Vienna. With best regards Nicole Zandt General Manager
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DanielJK1982 wrote a review Mar 2020
32 contributions29 helpful votes
Fantastic beautiful room Staff were amazingly helpful Huge room and very clean. Location was amazing so close to the opera. Can't recommend this hotel enough Very impressive hotel , 5 star staff and so close to the city centre
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Date of stay: March 2020Trip type: Traveled as a couple
2 Helpful votes
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Response from Laura Rodriguez, Gästeservice/Empfang at The Ring Hotel - Relais & Chateaux
Responded Sep 19, 2020
Dear danielJK1982, Thank you very much for choosing our Relais & Chateaux Hotel The Ring during your stay in Vienna and for taking the time to give us your feedback. My entire team and I are very happy to have lived up to your expectations during your time with us and that you were able to take full advantage of our location and the facilities we have to offer. Your personal comment, and the great impression we were able to leave with you, makes it a great pleasure for us. It would be an honor to welcome you again in the near future, Sincerely, Nicole Zandt General Manager
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BHD157 wrote a review Feb 2020
Plymouth, Massachusetts5 contributions7 helpful votes
The Ring is in a great location, and the food in the restaurant is good, but other than that nothing works. And I mean "nothing." Here are a few examples: (1) I e-mailed the hotel 5 days before my husband and I arrived, asking about assistance getting certain concert tickets. I used the on-line form from the hotel website, which specifically is geared to guest assistance such as getting tickets. I didn't get a reply. I called twice over the following days to follow-up, and both times was told "sorry, we'll look for your e-mail and get back to you." I finally got a reply, the day before we arrived, that no tix were available. (2) we pulled up to the hotel in our car - no bell-hop, no one to assist. We left the car on the street and I went into the lobby, not a single employee to be found, including at the reception desk. I called out "hello?" and someone came out from a back room and walked away to help another guest. I called "hello?" again, and another employee came out. She said the bell hop was busy, and she came out and helped haul in our luggage. (3) the elevator didn't work. We took our bags up in the elevator and the doors wouldn't close. We took the elevator a few hours later, same problem. We reported to the front desk that the elevator wasn't working (how could they not know??), and they put up a sign that the elevator was broken/closed. We used another elevator for the duration of our stay. (4) in the (small) gym, the cardio equipment has TV's wired to it (the equipment to me seemed outdated - not integrated TV screens) with instructions on how to turn on the TVs. I followed the instructions, nothing happened. I asked an employee how to turn on the TV, they didn't know, and sent up a bellman who turned them on (in a way different from the instructions). (5) when we went to breakfast in the morning, the woman checking-us in didn't have us on the list for breakfast (we had reserved a room that includes breakfast). Like I said, great location, but everything about this hotel is unorganised and chaotic. I wouldn't stay here again and I wouldn't recommend staying here. I'm a big fan of Relais and Chateaux hotels and we've stayed at a number of them. We booked this hotel due to it's inclusion in the Relais & Chateaux group, and were very disappointed. I imagine it's only a matter of time before it's no longer a member of this group.
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Date of stay: February 2020
Rooms
Service
Sleep Quality
1 Helpful vote
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Response from Nicole Zandt, Marketing at The Ring Hotel - Relais & Chateaux
Responded Mar 2, 2020
Dear BHD157, Warmest greetings from the Relais & Chateaux hotel The Ring and thank you for sharing your feedback on TripAdvisor.com. Please accept my apology for the experiences you had to make during your recent stay. I truly regret the delay in regards to the ticket information you requested prior to your arrival. It goes without saying that this is not up to to the standards of service we offer our guests. An internal follow up has been made. I am aware that upon request, the team tried to search for remaining ticket options for you, in which they were informed that you were no longer interested. In our property we focus and value any opportunity to offer personalized service to each of our guests, unfortunately during your arrival – the team was assisting at the same moment other guests, which caused a short waiting time. They assisted you as soon as possible with less than 1-minute waiting time. In regards to the elevator malfunctioning on the evening of your arrival, we had a maintenance team looking at it that day. Unfortunately, we had to shut down the elevator since we could not rectify it as quick as we hoped during that time in the evening. We hoped that the inconvenience of the elevator did not interfere as much with your stay considering our second elevator was in closer proximity to your room. We followed up in regards to the instructions of the TV by the gym in case of any errors to avoid this inconvenience occurring again to any of our guests, however I apologize that despite the instructions being written correctly, the TV did not work for you right away. The team member was sent to remedy the situation as quick as possible. Unfortunately, we were unable to connect during your stay. I would have loved to have met and apologized in person during your stay. With my best personal regards, Nicole Zandt General Manager
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Louise A wrote a review Feb 2020
Hertfordshire, United Kingdom12 contributions14 helpful votes
From the moment we arrived the level of service was incredible. The bar staff were very attentive. We dined in the bar twice, the goulash is a must have. Our room was very spacious and had lots of complimentary essentials. Looking to return to Vienna later this year and wouldn’t stay anywhere else other than the Ring hotel.
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Date of stay: January 2020
Value
Rooms
Service
1 Helpful vote
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Response from Nicole Zandt, Geschäftsführer at The Ring Hotel - Relais & Chateaux
Responded Mar 9, 2020
Dear LouiseW2229, Thank you very much for your stay at our Relais & Chateaux Hotel The Ring and your fantastic feedback! I am pleased to read that you enjoyed your stay with us in the city. We thank you for your kind words and feedback regarding our team. Especially we are very much thankful for having mentioned our very central location, the quality of food served in our restaurant At Eight and the fact that you were able to feel comfortable in our rooms. It would be my pleasure to welcome you back in the near future. With best regards, Nicole Zandt General Manager
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worthy23 wrote a review Jan 2020
London, United Kingdom119 contributions70 helpful votes
Lovely stay, my room was smaller this time but it was still a good size, the previous times I had a very large room. The room was comfortable and clean. Modern and elegant. Bath very new and modern. Bed comfortable. People nice and profesional. Also very accommodating, they were kind to allow me late check out so I could early to my conference, attend all meetings and then take care of the check out, packing and change to comfortable clothes for my trip back home.
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Date of stay: January 2020Trip type: Traveled on business
2 Helpful votes
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Response from TheRingHotelVienna, Geschäftsführer at The Ring Hotel - Relais & Chateaux
Responded Jan 29, 2020
Dear worthy23, Thank you very much for staying at our Relais & Chateaux Hotel The Ring and, of course, for your fabulous feedback! I am delighted to read that you had a pleasant stay with us and that we were able to convince you of our services. Concerning the size of your room during your last stay, we do provide upgrades as often as our availability permits it. Your very generous comments about the Hotel and the entire staff are very much appreciated. We are more than pleased that you liked all the facilities in the room, and that you enjoyed our comfortable beds. I look forward to hopefully welcoming you again very soon. With best regards, Nicole Zandt General Manager
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PRICE RANGE
$207 - $380 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ring viennas casual luxury hotel
LOCATION
AustriaVienna RegionViennaInner City
NUMBER OF ROOMS
68
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Frequently Asked Questions about The Ring Hotel - Relais & Chateaux
Which popular attractions are close to The Ring Hotel - Relais & Chateaux?
Nearby attractions include First Escape (0.3 miles), 3D PicArt Museum Vienna (0.07 miles), and Concerts in St. Anne’s Church (0.2 miles).
What are some of the property amenities at The Ring Hotel - Relais & Chateaux?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a fitness center.
Which room amenities are available at The Ring Hotel - Relais & Chateaux?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Ring Hotel - Relais & Chateaux?
Guests can enjoy an on-site restaurant, breakfast, and an outdoor dining area during their stay.
Is parking available at The Ring Hotel - Relais & Chateaux?
Yes, valet parking is available to guests.
What are some restaurants close to The Ring Hotel - Relais & Chateaux?
Conveniently located restaurants include Paul, Cafe Mendez, and Casino Restaurant Wien.
Are there opportunities to exercise at The Ring Hotel - Relais & Chateaux?
Yes, guests have access to a fitness center and a sauna during their stay.
Does The Ring Hotel - Relais & Chateaux have airport transportation?
Yes, The Ring Hotel - Relais & Chateaux offers airport transportation for guests. We recommend calling ahead to confirm details.
Is The Ring Hotel - Relais & Chateaux located near the city center?
Yes, it is 0.5 miles away from the center of Vienna.
Are any cleaning services offered at The Ring Hotel - Relais & Chateaux?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Ring Hotel - Relais & Chateaux?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.