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Mercure Vienna First

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Traveler (305)
Room & Suite (112)
Storyboard
Overview
  • Excellent58%
  • Very good34%
  • Average6%
  • Poor1%
  • Terrible1%
Travelers talk about
“privilege room”(8 reviews)
“dance steps”(3 reviews)
“central location”(14 reviews)
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
4 Star accommodation
All hotel details
Additional information
Offers from Mercure Vienna First
Special Offer: CHEAPEST ONLINE RATES!
Offers from Mercure Vienna First
Special Offer: CHEAPEST ONLINE RATES!
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Reviews (550)
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251 results
Traveler rating
135
89
19
3
5
Traveler type
Time of year
LanguageEnglish
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135
89
19
3
5
Show reviews that mention
All reviewsprivilege roomdance stepscentral locationboutique hotelrainfall showerfree walking tourgood sizeevery member of staffbathroom doorexcellent locationairport busbed was comfortablestephens cathedralperfect hotellong weekendtourist attractionseasy walking distance
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1 - 5 of 251 reviews
Reviewed 1 week ago

Good location, very clean, reasonable breakfast, but not four star in any respect. The bathroom is tiny, storage space is very limited, and overall the price is much too high for what the hotel offers. Rate it as three star, lower the price, and i...More

Thank 1Class
Response from KAllabauer, Leiter Gästebetreuung at Mercure Vienna FirstResponded 6 days ago

Dear Mercure Guest! Thank you for taking the time to tell us about your experience at the Mercure Vienna First. We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide...More

Hotel's Favorite
Reviewed 4 weeks ago via mobile

We arrived into Vienna by train, and took a 10 minute taxi ride to the hotel. As the hotel is located on a pedestrian square the taxi dropped us around the corner, a 2-3 minute walk. We were checked in by a very courteous gentleman,...More

1  Thank Richard H
Response from KAllabauer, Leiter Front Office at Mercure Vienna FirstResponded 4 weeks ago

Dear Mercure guest, we would like to thank you so much for your great feedback on tripadvisor! It`s amazing to hear that you could enjoy your stay with us in beautiful Vienna! We will share your motivating words with our entire team! We are happily...More

Reviewed 2 weeks ago

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Review collected in partnership with Accorhotels.com
Response from KAllabauer, Leiter Gästebetreuung at Mercure Vienna FirstResponded 1 week ago

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Reviewed 3 weeks ago

Positive: (1) Location nearby city center surrounded with necessary supermarket, cafes, restaurants and shops. (2) Receptionists are very helpful and always tend to support and provide helps. (3) Having a good lobby and café/restaurant. Negative: (1) The bathroom door is a two-slides and needs strength...More

Review collected in partnership with Accorhotels.com
Thank abdulla201
Response from KAllabauer, Leiter Front Office at Mercure Vienna FirstResponded 2 weeks ago

Dear Mercure guest, thank you so much for your great and detailed feedback regarding your stay with us! We will share your positive and motivating points with our entire team! Your constructive criticism regarding our WIFI and the bathroom is very important for us and...More

Reviewed July 10, 2018

This is actually a somewhat secluded hotel situated within the Jewish quarter, but a real gem in its own right. It is about a 5 minute walk to St. Stephen's Cathedral and a little further to Mozarthaus. The local bar scene at night adds some...More

Thank wanderingoutoftowner
Response from KAllabauer, Leiter Gästebetreuung at Mercure Vienna FirstResponded 4 weeks ago

Dear Mercure Guest! Wow, we are delighted to had the honor to read your wonderful feedback regarding your recent stay at Mercure Vienna First. It was a true pleasure to welcome you to our hotel and it is great how much you enjoyed your time...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Room Service
Restaurant
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Wheelchair access
Airport Transportation
Breakfast included
Dry Cleaning
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
$132 - $254 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#45 Luxury Hotel in Vienna
Room types
Suites, Non-Smoking Rooms
Details
Price range
$132 - $254 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#45 Luxury Hotel in Vienna
Room types
Suites, Non-Smoking Rooms
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Traveler (305)
Room & Suite (112)
Dining (29)
Business Center & Event Rooms (4)
Nearby
Inner City
In Vienna's best-known district, pedestrian boulevards
Kärntner Strasse and Graben connect you with landmarks
such as the Wiener Staatsoper (Vienna State Opera),
Vienna’s iconic Stephansdom (St. Stephen’s Cathedral)
and the vast compound of Hofburg, the Habsburgs’
former Imperial Palace. Peek down side streets such as
Annagasse and Weihburggasse, and Graben’s Seilergasse
and Habsburggasse, to get a feel for the center. The
...More
Questions & Answers
Ask a question
Rakesh S
July 25, 2018|
AnswerShow all 4 answers
Response from KAllabauer | Property representative |
Dear Sean, the main train station HBF is about 10 minutes away by metro line U1, you have to get off at "Schwedenplatz". From Schwedneplatz it`s about 2-3 minutes walking to the hotel. We are looking forward to welcoming... More
0
Votes
Google Translation
prec82
May 27, 2018|
AnswerShow all 6 answers
Response from KAllabauer | Property representative |
Dear caroll356, thank you for your interest in our Mercure hotel. We can order for you a taxi from the airport to our hotel. The driver will wait for you at the arrival hall, this taxi is a fix price of 37€. To order it... More
1
Vote
Google Translation
smart04
March 24, 2018|
AnswerShow all 3 answers
Response from KAllabauer | Property representative |
Dear smart04! Thank you for your interest in our boutique hotel Mercure Vienna First. For four people (two adults, two children) you need to book our Suite. Please do not hesitate to contact us for an offer. Kind... More
0
Votes
Google Translation
Room Tips
"Ask for a quiet room on the higher floor, not close to the elevator."
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"Book a privilige rooms"
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"125 has new design elements"
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"Corner rooms have double aspect.."
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