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Mercure Vienna First

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Desider-Friedmann-Platz 2 Judengasse 8, Vienna 1010 Austria
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (364)
Room & Suite (113)
Videos (2)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 11/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Mercure Vienna First
Updated 11/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#68 of 386 hotels in Vienna
Location
Cleanliness
Service
Value
Travelers' Choice
** This place is temporarily closed** The Mercure Vienna First hotel is your exclusive residence in the heart of Vienna, just a stone's throw from St. Stephan's Cathedral and Hofburg Imperial Palace. The boutique hotel, with its friendly atmosphere and exceptional style, has 49 air-conditioned rooms with free WIFI and satellite TV. Enjoy the special ambience created by the perfect mix of history and modernity. Schwedenplatz and Stephansplatz U-Bahn stations are just a few minutes' walk away.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Bar / lounge
Airport transportation
Baggage storage
Currency exchange
24-hour front desk
Express check-in / check-out
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary tea
Snack bar
Wine / champagne
Vending machine
Taxi service
Newspaper
Non-smoking hotel
Dry cleaning
Laundry service
Shoeshine
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Room features
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Minibar
Flatscreen TV
Bath / shower
Safe
Seating area
Telephone
Bottled water
Laptop safe
Wake-up service / alarm clock
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Trendy
Languages Spoken
English, Spanish, German

Location

Full view
100Great for walkers
Grade: 100 out of 100
359Restaurantswithin 0.3 miles
153Attractionswithin 0.3 miles
668Reviews30Q+A30Room tips
Traveler rating
  • 366
  • 239
  • 46
  • 10
  • 7
Time of year
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Selected filters
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  • English
Popular mentions
F5822OZdavidb wrote a review Apr 2020
Aberdeen, United Kingdom412 contributions136 helpful votes
I always enjoy visiting hotels in the Accor Group and this one did not disappoint. Very well situated, the rooms are well appointed. The staff are pleasant and helpful and speak excellent English. Good breakfast.
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Date of stay: March 2020Trip type: Traveled as a couple
2 Helpful votes
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Response from Kerstin Allabauer, Sonstige at Mercure Vienna First
Responded Aug 4, 2020
Dear Mercure Guest! Thank you for your kind feedback regarding your stays with Accor hotels and in particular with our hotel . We are glad to read you enjoyed our great city center location and the helpful service from our hotel staff. We all appreciate your lovely comments. We hope to have the pleasure to welcome you back soon. Kind regards Kerstin Allabauer Front Office Manager
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ANTONIO F wrote a review Jan 2020
London, United Kingdom100 contributions75 helpful votes
My friend and I , we had a lovely time in Wien and also at this hotel. We checked in late in the evening and went straight to the room; bed was very comfortable and spotless room. Twin bed as requested, even though at the time I reserved was not available, they arranged to do so (thanks). We did not have breakfast, however we went to have a look, and it looked nice. Next time, we will try breakfast! The hotel is well located , in town centre. You can easily walk everywhere, apart from if you would like to visit Schonbrunn Palace - you have to go by metro . Also is well connected to go by bus to the airport, it takes only 20 minutes. I really appreciate the staff at reception.
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Date of stay: January 2020
Location
Cleanliness
Service
2 Helpful votes
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Response from KAllabauer, Leiter Gästebetreuung at Mercure Vienna First
Responded Feb 3, 2020
Dear Mercure Guest. Thank you very much for your 5 Stars assessment at Mercure Vienna First. I am so happy to hear that you enjoyed our great city center location within walking distance of popular Vienna attractions. Our staff take pride in all they do and it is always motivating for them to receive such kind comments as yours. Hearing a guest plans to return is the best compliment we can receive. With best regards from Vienna, Julia Ron Assistant Front Office Manager
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Andrew B wrote a review Jan 2020
Bude, United Kingdom4 contributions10 helpful votes
Lovely staff and superb breakfast. Only negative is our room was slightly too small to comfortably open our suitcases but the rooms are very well appointed. We visited in January and it was cold outside but we felt that the heating was slightly too high overall throughout the hotel as you feel like stripping naked when you enter the Lobby from outside.
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Review collected in partnership with Accorhotels.com
Date of stay: January 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
2 Helpful votes
Helpful
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Response from KAllabauer, Leiter Gästebetreuung at Mercure Vienna First
Responded Feb 3, 2020
Dear Mercure Guest. Thank you for choosing Mercure Vienna First as the place to stay when visiting Vienna. Your feedback is what motivates us to keep going, doing our best to fulfill all of our guest’s expectations. It is nice to hear that you started the day well with our rich breakfast buffet. Yes, our rooms are intimate but we hope our guests enjoy their smart design and personalized touches that make it feel like home. You certainly have enjoyed most of our facilities, I do hope you will be able to return to us in the near future. Kind regards from Vienna, Julia Ron Assistant Front Office Manager
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Stephen F wrote a review Jan 2020
Melbourne, Australia42 contributions39 helpful votes
Great central location close to everything including the airport transfer bus and restaurants. The hotel was neat and tidy and room was a good size with updated modern bathroom. The staff were friendly and very knowledgeable and helpful regarding the local area
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Date of stay: January 2020Trip type: Traveled as a couple
2 Helpful votes
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Response from KAllabauer, Leiter Gästebetreuung at Mercure Vienna First
Responded Jan 21, 2020
Dear Mercure guest! Thank you for choosing Mercure Vienna First as the place to stay when visiting Vienna. We are happy to read everything was to your satisfaction and you enjoyed our great central location and our cozy rooms. Also your kind words to our staff are very much appreciated. Our staff take pride in all they do and it is always motivating for them to receive such kind comments as yours. We appreciate your feedback and look forward to your future visits! Kind regards Kerstin Allabauer Front Office Manager
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sabchen2010 wrote a review Jan 2020
Seattle, Washington3 contributions2 helpful votes
We stayed at the hotel in May this year and I was very surprised to receive this gift via mail during holiday season. I really appreciate the hotel’s thoughtfulness as this brings back the wonderful memories I had while visiting Vienna. I will definitely stay at the hotel again next time I visit the wonderful city of Vienna.
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Date of stay: May 2019Trip type: Traveled as a couple
2 Helpful votes
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Response from KAllabauer, Leiter Gästebetreuung at Mercure Vienna First
Responded Jan 16, 2020
Dear Guest. Thank you for choosing Mercure Vienna First as the place to stay when visiting Vienna. Nice to read that we could make you happy. You certainly have enjoyed most of our facilities, I do hope you will be able to return to us in the near future. Kind regards, Julia Ron Assistant Front Office Manager
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PRICE RANGE
$139 - $227 (Based on Average Rates for a Standard Room)
LOCATION
AustriaVienna RegionViennaInner City
NUMBER OF ROOMS
49
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Frequently Asked Questions about Mercure Vienna First
Which popular attractions are close to Mercure Vienna First?
Nearby attractions include Historic Center of Vienna (0.3 miles), St. Stephen's Cathedral (0.2 miles), and Peterskirche (0.2 miles).
What are some of the property amenities at Mercure Vienna First?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Mercure Vienna First?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Mercure Vienna First?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Mercure Vienna First?
Yes, paid private parking nearby is available to guests.
What are some restaurants close to Mercure Vienna First?
Conveniently located restaurants include Fenster Café, ef16 Restaurant, and Vinothek W-Einkehr.
Does Mercure Vienna First have an airport shuttle?
Yes, Mercure Vienna First offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Mercure Vienna First located near the city center?
Yes, it is 0.2 miles away from the center of Vienna.
Are any cleaning services offered at Mercure Vienna First?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Mercure Vienna First?
The staff speaks multiple languages, including English, Spanish, and German.
Are there any historical sites close to Mercure Vienna First?
Many travelers enjoy visiting Historic Center of Vienna (0.3 miles), Belvedere Museum (1.4 miles), and Ringstrasse (0.6 miles).