We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Leonardo Hotel Hauptbahnhof

Gerhard-Bronner-Strasse 5, Vienna 1100 Austria
Traveler (646)
360
Panoramas (19)
Room & Suite (407)

View prices for your travel dates

Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

#107 of 379 hotels in Vienna
Location
4.5
Cleanliness
4.7
Service
4.2
Value
4.4
Leonardo Hotel Vienna Hauptbahnhof is an excellent choice for travelers visiting Vienna, offering a family-friendly environment alongside many helpful amenities designed to enhance your stay. Free wifi is offered to guests, and rooms at Leonardo Hotel Vienna Hauptbahnhof offer a flat screen TV, air conditioning, and a refrigerator. During your stay, take advantage of some of the amenities offered, including a 24 hour front desk, a small supermarket and baggage storage. Guests of the Leonardo Hotel Vienna Hauptbahnhof are also welcome to enjoy breakfast, located on site. For travelers arriving by car, there is paid public parking available nearby. While staying at Leonardo Hotel Vienna Hauptbahnhof, visitors can check out Mariahilfer Strasse (1.5 mi) and State Hall of the Austrian National Library (1.7 mi), some of Vienna's top attractions. During your visit, be sure to check out one of Vienna's popular coffee shops, like Sacher or Aida. Vienna is also known for some great historic sites, including Belvedere Palace, Castle of Schönbrunn, St. Stephens Cathedral and Historic Center of Vienna, which are not too far from Leonardo Vienna Hauptbahnhof. Enjoy your stay in Vienna!
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Bar / lounge
Business Center with Internet Access
Baggage storage
Non-smoking hotel
24-hour check-in
24-hour front desk
Parking garage
Wifi
Breakfast available
Breakfast buffet
Snack bar
Dry cleaning
Laundry service
Show more
Room features
Blackout curtains
Soundproof rooms
Air conditioning
Safe
Laptop safe
Refrigerator
Flatscreen TV
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Modern
Quiet
Languages Spoken
English, French, German, Hungarian and 1 more

Location

Gerhard-Bronner-Strasse 5, Vienna 1100 Austria
Name/address in local language
Leonardo Hotel Hauptbahnhof
844Reviews43Q+A52Room tips
Traveler rating
  • 390
  • 339
  • 79
  • 19
  • 17
Time of year
Traveler type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
avatar-image
Kamal P wrote a review Apr 4
Byron Bay, Australia3550 contributions95 helpful votes
+1
In many ways we were enjoying our stay at Star Inn Vienna with the room being to our satisfaction with the amenities we needed. The attached toilet however created a bad impression having a water leak from the base of the faucet which was fixed behind the wash basin. This created a wet toilet which we disliked most. We brought it to the attention of the reception no sooner we discovered it but it was not attended to before we left. What we liked was the closeness to the railway station which made our travel very much easy. Breakfast was very good with a choice to select from and laid out attractively.
Read more
Date of stay: June 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
Room Tip: Easy access to the station.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Christoff Seibert, Geschäftsführer at Leonardo Hotel Hauptbahnhof
Responded 2 weeks ago
Dear 307kamalp, thank you for taking the time to share your feedback about your stay at Leonardo Hotel Vienna Hauptbahnhof (ex Star Inn). It's wonderful to hear that you appreciated the convenience of our location and the quality of our breakfast. The layout and variety of our breakfast are indeed aspects that we take great pride in. However, it's regrettable to hear about the issue you experienced with the faucet in your toilet. We are sorry for any inconvenience this may have caused. Our team typically prides itself in addressing any maintenance issues promptly, and it's unfortunate that this was not your experience. We hope that, despite this, your overall stay in Vienna was enjoyable. We truly value your feedback as it helps us aim for continuous improvement. We would be delighted to welcome you back to in the future. Sincerely, Milica Krojs Guest Relation Agent
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Mike F wrote a review Mar 2024
56 contributions16 helpful votes
This hotel was above my expectations. Spacious room, super clean and cozy, great view from the window (I was on the 10th floor). Coffee machine, fridge, separated shower & toilet. Wi-Fi was super fast. Perfect location: 2 min walk to the main train station and 5 min ride on metro to the city center. Perfect.
Read more
Date of stay: March 2024Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Share
Response from Christoff Seibert, Geschäftsführer at Leonardo Hotel Hauptbahnhof
Responded 3 weeks ago
Dear Q8585WZmikef, we are delighted to read your glowing review! It's wonderful to know that we were able to exceed your expectations, particularly with our spacious, clean, and comfortable rooms, as well as our convenient location near the train station and city center. Your positive feedback is a great motivation for our team to continue providing excellent service. We look forward to welcoming you back at the Leonardo Hotel Vienna Hauptbahnhof on your next visit. Sincerely, Milica Krojs Guest Relation Agent
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
ExeterDFfoodie wrote a review Mar 2024
Exeter, United Kingdom42 contributions6 helpful votes
Stayed for one night only in March 2024. Arrived late at night (after 22:00) so check in was easy and the hotel is literally across the street from Hbf, so it’s easy to find. Room was okay - I paid an advance saver rate using points so it wasn’t awful. Nespresso machine in room, though the pods weren’t branded which was a shame. The aircon was there, didn’t really do anything but it was a chilly night anyway. My annoyance is that the room was booked as a double and I got two twin beds pushed together which weren’t even zip and link - just two mattresses together. Additionally, the duvet cover was of poor quality and didn’t have white sheets, which is very odd for a modern chain hotel. Overall, it did the job for a night. Would recommend for anyone passing through Vienna who is in town for business or purely using the room for sleeping. If you’re in Vienna for leisure, book one of the many boutique style hotels located throughout the city.
Read more
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Share
Response from Christoff Seibert, Geschäftsführer at Leonardo Hotel Hauptbahnhof
Responded 3 weeks ago
Dear ExDFfoodie, we appreciate you taking the time to provide a detailed review of your stay at the Leonardo Hotel Vienna Hauptbahhof. We are glad to hear that our central location and easy check-in process met your needs. Our goal is to provide comfortable and convenient accommodations for our guests, and we're glad to know we achieved that for you. We regret that certain aspects of your room did not meet your expectations. Your feedback regarding the bed arrangement, duvet cover and Nespresso pods is important to us and will be shared with our team. Despite these issues, we hope that your overall stay was enjoyable and that you found our hotel suitable for your needs. We look forward to welcoming you back in the future. Best regards, Milica Krojs Guest Relation Agent
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
patrick h wrote a review Mar 2024
Mayo171 contributions86 helpful votes
Stayed for night this week , location for touring Vienna excellent, right beside the train station so easy access to and from the airport. Room clean, breakfast varied selection, reception staff very helpful, nice bar area and will hold your luggage in a room before and after check in which is a great advantage. It serves its purpose very well.
Read more
Date of stay: March 2024
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Christoff Seibert, Geschäftsführer at Leonardo Hotel Hauptbahnhof
Responded 4 weeks ago
Dear F9857Ylpatrickh, thank you for taking the time to share your positive experience at the Leonardo Hotel Vienna Hauptbahnhof. We are delighted to hear that our central location, cleanliness, breakfast selection and our helpful reception staff made your stay enjoyable. It is always our pleasure to improve the comfort of our guests with amenities such as luggage service. We strive to provide the best service to our guests and we're glad we were able to achieve that with you. We are looking forward to hosting you again in the future. Sincerely, Milica Krojs Guest Relation Agent
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Diogo8819 wrote a review Mar 2024
Lisbon, Portugal1 contribution
An amazing experience, from the reception to the room everything was pretty clean and staff was super friendly! Due to my partners birthday I've asked if possible to be put on a room with a view and my request was kindly accepted!
Read more
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Christoff Seibert, Geschäftsführer at Leonardo Hotel Hauptbahnhof
Responded Mar 14, 2024
Dear Diogo8819, we very much appreciate your positive feedback. We are extremely pleased that you enjoyed your stay at the Leonardo Vienna Hauptbahnhof and that our team was able to provide you with a friendly service. It is always our aim to add a touch of something extra to special occasions such as your partner's birthday and we are delighted that we were able to fulfill your wish. We hope to welcome you back soon. Best regards, Christoff Seibert Hotel Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
ilana90 wrote a review Mar 2024
Beersheba, Israel19 contributions13 helpful votes
Just back from beautiful Vienna, This time I decided to stay in Leonardo Hbf and didn't regret any moment. The location is very good - close to all types of transport, especially from/off airport. A very welcoming and helpful reception staff, special thanks to Martin. Great and various breakfast, always full of all you wish. The room itself is very spacious, clean, king size bed, refrigerator, nice bath amenities. Would like to be back when in Vienna and recommend to my closed ones.
Read more
Date of stay: March 2024
Value
Location
Service
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Christoff Seibert, Geschäftsführer at Leonardo Hotel Hauptbahnhof
Responded Mar 14, 2024
Dear Ilana90, thank you very much for your kind words. We are very pleased that you enjoyed your stay at our Leonardo Vienna Hauptbahnhof and appreciated the location and our breakfast offer. We are particularly pleased that you had a positive memory of our staff, especially Martin. Your words of praise about our room and the facilities are a great motivation for our entire team. We would be delighted to welcome you again on your next visit to Vienna and thank you for your recommendations. With kind regards, Christoff Seibert Hotel Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
femme_fetale123 wrote a review Feb 2024
Buckinghamshire14 contributions10 helpful votes
Amazing hotel, just what we needed. It was a good location close enough but not too loud. Near train, bus, tram stop. Hotel reception very helpful in explaining where to go etc. We got a 3 day travel card. Hotel was clean, the room was lovely. Didn’t mind the shower layout as staying with my husband. Nespresso machine and shower gel / shampoo provided. No conditioner so would bring your own if needed. Staff were so helpful and friendly. I have decaffeinated so asked for a decaf pod for nespresso. They didn’t have any but let me use the coffee machine in the breakfast buffet room. We didn’t use the breakfast Buffett as prefer to get our own pastries etc. Plenty of supermarkets nearby as well. Our room wasn’t serviced but we didn’t need it to be, am sure they would have if we’d asked anyway. We went off season so it was exceptional value for money. I highly recommend and would definitely return.
Read more
Date of stay: February 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Christoff Seibert, General Manager at Leonardo Hotel Hauptbahnhof
Responded Feb 7, 2024
Dear gfemme_fetale123, thank you for your positive review. We are very pleased that we were able to make your stay at our hotel a pleasant experience. Your words of praise for our helpful employees and good location encourage us in our efforts to always provide the best possible service. It is great to hear that you appreciated our facilities, including the Nespresso machine. We are glad you enjoyed your stay and plan to return. Best regards, Christoff Seibert General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Wanderer17620796393 wrote a review Jan 2024
2 contributions
My husband & I stayed at Leonardo Hotel Vienna Hauptbahnhof from 3-6 Jan 2024 (3 nights). As what most travellers do, we requested for housekeeping service the next morning. Upon returning to the hotel for the day on 4 Jan, instead of a nicely made up room, we were pretty disturbed by the fact that the housekeeper had removed the dirty trash bin’s cover and placed it on top of the cabinet - beside the spare duvet. How unhygienic? There was also no replenishment of any in-room pantry drinks (water, coffee, tea, etc). Moreover, we realized the bedsheets were not fitted well to the bottom part of the mattress, hence, the lower part of our legs were left exposed to the unwashed part of the mattress. Obviously, we did not feel comfortable to request for any housekeeping service for the rest of our stay there given the housekeeping standards, or the lack thereof. We shared our feedback to the front desk staff, Kim, upon our check-out. She didn’t even sound / look sincere in understanding more about the situation. Her reply was the kind of standard automated response that we all hear too much of, coupled with a straight face - “I’m sorry, we will feedback to the management.” No empathy, no expression, no further proactiveness in assuring us if we’ll be getting any follow-up by the management at all. We were very displeased and prompted further what else could be done - she conveniently passed us a hotel name card lying on the counter top and requested us to send our feedback to the generic email instead. She then continued to look away, got busy on her computer and watched on as we left the hotel. At this point, it was quite evident that the level of housekeeping service standards, cleanliness and customer service are consistently questionable. Considering that Leonardo Hotels / Fattal Hotel Group have more than 250 hotels in over 117 destinations, they could do much better. For us, we definitely will not be recommending nor returning to Leonardo Hotels.
Read more
Date of stay: December 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Christoff Seibert, Geschäftsführer at Leonardo Hotel Hauptbahnhof
Responded Jan 11, 2024
Dear Wanderer, we are sorry to hear that your stay at the Leonardo Vienna Hauptbahnhof did not meet your expectations. As I explained to you in your first review at Agoda, I am very sorry that your stay did not meet your expectations. It is always difficult to clarify and improve these incidents in retrospect. As I mentioned in my first letter, I would have been pleased if you had reported your inconvenience immediately on the first day. Then we could have reacted and made your stay more pleasant. Mistakes can always happen, but it is important that we know about them so that we can improve our service. Unfortunately, complaining about it afterwards does not allow us to take action during your stay. As you also waived the cleaning service for the rest of your stay, we were unfortunately unable to prove to you that this was an isolated incident. If no service is desired, as in your case, the refilling of coffee and tea is unfortunately not possible. There is one bottle of water per stay, but we offer free water in the lobby and our tap water is of optimal drinking quality. The experience you described does not meet the standard we aim to offer our guests in terms of cleanliness and service. Our staff always strive to make our guests' stay as pleasant as possible. We are very sorry that you found our service quality questionable and would like to apologize for any inconvenience. Kind regards, Christoff Seibert General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Green S wrote a review Oct 2023
Metro Manila, Philippines120 contributions100 helpful votes
Good hotel for the price. Clean and no-nonsense. It had standard accouterments: a Nespresso machine with pods, sugar, creamer, and tea provided with bottled water inside the fridge. The room had no phone, so you had to go down to the front desk if needed anything. And as everybody mentioned, the shower had no door with a glass partition. Since I was traveling with family, not an issue. On the plus side, there was a monitor for the HBH schedule in the lobby, which was very convenient since we were traveling around by train. And we bought HOHO tickets at a discounted price. On the whole, I would recommend this hotel to travelers on the go.
Read more
Date of stay: October 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Share
Response from Christoff Seibert, Geschäftsführer at Leonardo Hotel Hauptbahnhof
Responded Oct 29, 2023
Dear 614greens, we are very pleased that you enjoyed your stay at our Leonardo Vienna Hauptbahnhof Hotel and appreciated the amenities we offer. We are particularly pleased that you found our monitor in the lobby for the HBH timetable convenient. We strive to provide our guests with useful information and services to make their stay as pleasant and comfortable as possible. It is great to hear that you would recommend us to other travelers. We hope to welcome you again in the future. Yours sincerely, Christoff Seibert General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
David L wrote a review Sep 2023
Kuala Lumpur, Malaysia146 contributions97 helpful votes
Comfortable and clean, super strategic location next to the hbf (Vienna Central train station as well as OBB which goes intercity/airport) and reasonably priced. If you are looking for a good decent hotel just to rest while you travel around Vienna, this is the perfect one. Only complain is the bathroom has no door and water keeps spilling out - I don't know why they designed it that way.
Read more
Date of stay: September 2023Trip type: Traveled as a couple
Room Tip: From airport take train to Vienna Central train station (its called Vienna hbf or a longer German...
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Star Inn Wien Schönbrunn, Geschäftsführer at Leonardo Hotel Hauptbahnhof
Responded Sep 24, 2023
Dear Davidliu14, thank you for staying with us and for taking the time to leave us your feedback. It's a pleasure to read about your enjoyable stay at our hotel. It fills us with pride to learn that our clean and comfortable rooms, as well as our convenient location met your expectations and contributed to a great experience. We have taken note of your comment regarding the shower design and are sorry that this feature was not ideal for you. Thank you once again for sharing your experience. We look forward to welcoming you back during your next visit to Vienna, Milica Krojs Guest Relation Agent
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
123456
Not the right property for you?
There are more places to choose from in the Vienna area.
PRICE RANGE
$97 - $155 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Star Inn Hotel Premium Wien Hauptbahnhof
LOCATION
AustriaVienna RegionViennaSonnwendviertel / Favoriten / Favoriten District
NUMBER OF ROOMS
300
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

LEONARDO HOTEL HAUPTBAHNHOF $88 ($̶2̶3̶0̶) - Updated 2024 Prices & Reviews - Vienna, Austria

Frequently Asked Questions about Leonardo Hotel Hauptbahnhof
Which popular attractions are close to Leonardo Hotel Hauptbahnhof?
Nearby attractions include Belvedere Museum (0.2 miles), Wien Hauptbahnhof Sud (0.2 miles), and Wien mal anders (0.1 miles).
What are some of the property amenities at Leonardo Hotel Hauptbahnhof?
Some of the more popular amenities offered include free wifi, a lounge, and breakfast buffet.
Which room amenities are available at Leonardo Hotel Hauptbahnhof?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Leonardo Hotel Hauptbahnhof?
Guests can enjoy a lounge, breakfast, and a snack bar during their stay.
Is parking available at Leonardo Hotel Hauptbahnhof?
Yes, a parking garage and paid public parking nearby are available to guests.
What are some restaurants close to Leonardo Hotel Hauptbahnhof?
Conveniently located restaurants include Der Ringsmuth, IKI, and Das Columbus.
Are any cleaning services offered at Leonardo Hotel Hauptbahnhof?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Leonardo Hotel Hauptbahnhof?
The staff speaks multiple languages, including English, French, German, Hungarian, and Slovak.
Are there any historical sites close to Leonardo Hotel Hauptbahnhof?
Many travelers enjoy visiting Belvedere Museum (0.2 miles), Ringstrasse (2.1 miles), and Votivkirche (2.4 miles).
Is Leonardo Hotel Hauptbahnhof accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.