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Novotel Wien City

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Novotel Wien City
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1,338 Reviews from our TripAdvisor Community

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Showing 602: English reviews
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Reviewed 3 days ago NEWvia mobile

Nice hotel with a very good ratio price:quality. Very near from the metro station and at walking distance from the major atractions. The staff was fine. Beware of the bikers near the hotel and in Vienna in general. You never know when one is going to cross with you in high speed and little respect for the pedestrians.

1Thank Pedro_do_Porto
Dublin, Ireland
Reviewed December 22, 2016

We had a most pleasant stay at the Hotel Wien hotel. On our arrival the receptionist gave us a very warm welcome and provided us with detailed information about the hotel services and the attractions in Vienna. The room was very clean, spacious and quiet. There were nice touches such as welcome soft drinks and sweets. Unfortunately we did not...

Review collected in partnership with Accorhotels.com
2Thank Mummy975
About Hotel's Favorite Review
Magdalena G, Guest Relations Manager at Novotel Wien City, responded to this review

Dear guest, thank you very much for your wonderful feedback! It was a very great pleasure to read your positive comment - thank you for that! As we try to provide our guest with an outstanding service every day, it is the greatest reward to read that we could convince you with our service quality. Moreover it is very nice...

Copenhagen, Denmark
Reviewed 4 days ago NEW

Review collected in partnership with Novotel Hotels
1Thank tzh2017
Ho Chi Minh City, Vietnam
Reviewed 5 days ago NEWvia mobile

We stayed here a night before going to Hallstatt village. Staff at reception were ok. Check-in was smooth. Room is a bit small for 3 people (we booked triple room). Amenities in room are good. What made us unhappy was room service. It's way too bad for a Novotel. We ordered a burger as we saw a nice one in...

Cairo, Egypt
Reviewed 1 week ago via mobile

Once you step inside the hotel, starting with checking in until checking out, every thing was perfect. Cleanliness, food, house keeping, rooms and service were perfect.... i couldnt have found any better hotel... i have recommended it to nearly all my friends. Being a regular guest at Accor group hotels, this is one of the best i have every stayed...

Thank amr1896
Reviewed 2 weeks ago

Novotel Vienna is nicely located close to the river really close to the city centre. It is clean, the bad was comfortable. It is not a complain but I would advice the staff on the reception desc to be more welcoming at check-in.

Thank Yasen S
Hong Kong, China
Reviewed 4 weeks ago

Second stay in Novotel Wien City. Had pleasant experience 2 years ago and decided to come back. Very convenient, on the U1 subway line, 2 stations from Stephanplatz and 3 stations from my conference venue Austria Center Vienna / VIC. I paid extra 15 Euros per night to get an upgraded room from Deluxe to Executive which is on the...

1Thank Michael C
Magdalena G, Guest Relations Manager at Novotel Wien City, responded to this review

Dear guest, Thank you for taking time to tell us about your experience at the Novotel Wien City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest...

Athens, Greece
Reviewed 4 weeks ago

An excellent stay at Novotel Wien City! Very close to the city center (walking distance of 10-15 minutes) and just 1-2 minutes walk from the nearest U1 station. For sure it will be again my selection during my next visit to Vienna. Experienced and helpful personnel, high quality of service, clean and comfort rooms.

Thank Vaios1975
Подмосковье, Россия
Reviewed 4 weeks ago

Review collected in partnership with Accorhotels.com
1Thank Dmitry S
Hanoi, Vietnam
Reviewed February 24, 2017

A little stressed staff in the morning but we were probably messier...Great to check-in in the middle of the night and the staff also let us check out later than planned which was very kind of them considering exhausted kids.

Thank Anna B
Magdalena G, Guest Relations Manager at Novotel Wien City, responded to this review

Dear guest, First of all thank you very much for taking time and writing us a feedback on tripadvisor. We very much appreciate your feedback. We are very happy to read that the service at our reception met your expectations. I will forward your positive comment to our staff members. For the inconveniences during the breakfast time I would like...

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Leopoldstadt

Neighborhood Profile
Welcome to one of Vienna’s trendiest quarters. The second district has witnessed a turbulent ride, from medieval swamp to vibrant Jewish quarter, from pleasure ground for the noble and humble to current hip residence and workplace of Vienna’s creative crowd. Cross the Danube Canal from the city center and take in life on Taborstrasse with its mix of old townhouses, churches, theaters, discount shops and ethnic restaurants. Head for Augarten via Karmelitermarkt, Leopoldstadt’s trendy marketplace. Baroque Augarten itself hosts a bizarre mix of manicured hedges and flowerbeds in front of a colossal World War II defense tower, the publicly accessible 300-year-old Augarten porcelain manufactory, the palatial boarding school and funky concert hall of the Vienna Boys Choir, and the modern art museum TBA21. At its opposite corner, The Prater not only houses the Giant Ferris Wheel but blends a bustling amusement park with lush woodland, perfect for a bike tour. Further east is the old derby racing ground of Krieau.
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  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Novotel Wien City enjoys a premium location in the heart of the historic city centre overlooking the Ringstrasse. This modern upper-midscale hotel offers 122 airconditioned rooms, 2 suites, 2 exclusive boardrooms, an exceptional restaurant with a bar, agym and sauna. Stephansplatz is only 500 m or 10 minutes walk away. Relax in the nearby Stadtpark (City Park) or on the lively banks of the Danube Canal. Parking is available nearby and there is an underground station right outside the hotel. ... more   less 

Additional Information about Novotel Wien City

Address: Aspernbrueckengasse 1, Vienna 1020, Austria
Location: Austria > Vienna Region > Vienna > Leopoldstadt
Price Range: $104 - $254 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Wien City 4*
Number of rooms: 124
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, ACCOR, Hotwire, Expedia, Orbitz, Despegar.com, Travelocity, Priceline and TripOnline SA so you can book your Novotel Wien City reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Wien City Hotel Vienna
Novotel Hotel Vienna
Novotel Vienna
Vienna Novotel
Hotel Style:
#59 Family Hotel in Vienna
#80 Business Hotel in Vienna
#82 Romantic Hotel in Vienna
#85 Luxury Hotel in Vienna
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Questions & Answers

Here's what travelers have asked, with answers from Novotel Wien City staff and other travelers.
16 questions
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over a year ago
Conegliano, Italy
over a year ago
Glasgow, United Kingdom
11 months ago

See all questions (16)

Questions? Get answers from Novotel Wien City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Higher floor will be more quiet”
J5736OHmichaelc, 4 weeks ago | Read review
“High floor rooms”
Vaios1975, 4 weeks ago | Read review
“look for higher level to minimise street noise”
sip_czi, Nov 30, 2016 | Read review
“Quite big room, modern, well equipped, cleaned, comfortable with great beds,”
dinu3000, Nov 8, 2016 | Read review
“Seventh floor has good views”
AndyR562, Sep 25, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question