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Am Hof 2, Vienna 1010 Austria
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Room & Suite (462)
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 09/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 09/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#19 of 389 hotels in Vienna
Location
Cleanliness
Service
Value
Travelers' Choice
Situated in Vienna's Goldenes Quartier, overlooking Am Hof square, this beautiful Park Hyatt property occupies a 100-year-old listed building that formerly served as the headquarters of a Bank. The hotel is located within Vienna's First District and sits within the heart of the most exclusive shopping district in Vienna, just steps away from the celebrated fashion houses. Featuring 143 spacious guestrooms, including 42 suites, Park Hyatt Vienna's guestrooms are amongst the largest in the city, ranging in size from 35 sq m to 170 sq m, brilliantly combining contemporary style with local Viennese accents. Guests will discover rare and intimate experiences tailored to meet any individual preferences. Taking pride of place in what was once the cashier hall, The Bank Brasserie & Bar has the wow factor. There is super-stylish blue velvet seating, marble walls, gold statues and two open show kitchens in which chefs create fine dishes using produce from villages near Vienna. The wine list showcases both local vineyards and international wines. The Bank Brasserie is open for daily buffet breakfast, plus a daily changing Plat du Jour and à la carte lunch and dinner. On Sundays, there’s a special Wiener Gabelfrühstück, which translates as Vienna luncheon, where small bites and tasting dishes are served at brunch and lunch time for late-risers. The Bank Bar presents specially created premium cocktails, remembering the time of the former Bank, concentrating on the human senses and the gentlemen’s club atmosphere of the Living Room is perfect for post-dinner brandies. Accessible from the hotel lobby as well as through a separate entrance, the authentic coffeehouse, named Café Am Hof, is a modern venue with floor-to-ceiling windows that provide a charming view out onto the Bognergasse. Serving a grand selection of homemade pastries, featuring Viennese coffee specialties as well as little snacks, Café Am Hof is the place where long-time residents meet the city’s international guests. For relaxation, guests can retreat into the tranquil sanctuary of Arany Spa and indulge in a selection of exclusive body treatments and facials. Moreover, the hotel hosts an extensive hotel fitness centre and indoor swimming pool for exercise. There are gold leaf floor tiles on the 15-metre heated indoor pool in what was once the bank’s underground vault. You’ll find a full treatment menu in The Arany Spa, plus a sauna, steam room, gym, couples’ treatment room and vitality shower room. With 24-hour room service and concierge, multilingual staff, valet parking and limousine airport transfer and a VID (Very Important Dog) service, the hotel anticipates guests’ every whim. Best of all, some of Vienna’s must-see spots are right on the doorstep, including Hofburg Palace, St Stephen’s Cathedral, the ancient Am Hof square and the Golden Quartier, the city’s pedestrianised luxury shopping district.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Indoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Outdoor dining area
Wine / champagne
Airport transportation
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Butler service
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Bathrobes
Interconnected rooms available
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
City View
Languages Spoken
English, French, Russian, Spanish and 15 more
Hotel links
Special Price:10% off room rate

Location

Full view
100Great for walkers
Grade: 100 out of 100
287Restaurantswithin 0.3 miles
182Attractionswithin 0.3 miles
1799Reviews20Q+A100Room tips
Traveler rating
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  • 17
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Popular mentions
Klodi Z wrote a review Dec 2
1 contribution
As always feeling welcome at Park Hyatt is the least you can say. The staff makes everything to make you emjoy your stay and th acomodation and cleanliness is perfect. The rooms are really comfortable and the food is exellent
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Review collected in partnership with Hyatt Hotels
Date of stay: November 2021
Value
Rooms
Location
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acek wrote a review Oct 2021
Oakland, California847 contributions190 helpful votes
Hotel's Favorite
Third stay, all have been excellent, this one was as close to perfect as possible. An amazingly welcome from Deborah at check-in. Set the tone for the entire stay. Staff here are just a delight - professional and highly competent, while also incredibly warm and friendly. This is truly a rare combination, and reflective of superb training and management. Our Park Suite was quiet and comfortable. Breakfast was outstanding. Setting in the Bank is spectacular and the variety and quality are absolutely top rank. We enjoyed excellent massages in the spa, also very fairly priced. Concierges were great, provided excellent restaurant recommendations and promptly secured all requested reservations (we particularly enjoyed Do&Co Stephansplatz). Would not consider staying anywhere else in Vienna.
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Date of stay: October 2021
Value
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1 Helpful vote
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Response from Monique Dekker, Geschäftsführer at Park Hyatt Vienna
Responded 4 weeks ago
Dear acek Warmest greetings from Park Hyatt Vienna! Thank you so much for choosing our property as well as for taking the time to sharing this amazing rating and your kind words on TripAdvisor.com. I am delighted to know that you felt very comfortable during your stay with us and that we could make your Park Hyatt Vienna experience a unique one - thank you so much for sharing these kind words about the team and in particular about Deborah and the Concierge team. It goes without saying that your wonderful feedback will also be shared internally. My team and I are very much looking forward to welcoming you back again - hopefully in the not too distant future! With my best regards, Monique Dekker Area Vice President / General Manager
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Abeer Al Dosari wrote a review Nov 2021
Doha, Qatar257 contributions102 helpful votes
I was recommended to try the breakfast at the Bank restaurant although I wa staying in another hotel but I felt in love with it from the location to the interior design and its luxury and of ourse the story behind transforming it into a hotel from the original building being an Austrian bank. I was so excited to try it's buffet and it worth each euro I paid for. Eveythin I tried was exceptionally tasty and Alfonso-the waiter took care of my drinks requirement. Its a must and not only once!
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Date of stay: November 2021Trip type: Traveled with friends
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robertbP7107KSsjsh wrote a review Nov 2021
Manama, Bahrain1 contribution
I’ve had one of the worst experiences at a hotel ever, whereas I was kicked out of the hotel bar simply for blocking the alleyway, and without being offered to move to a different table. All while being a guest of the hotel. The bodyguard was called for making a scene in the whole establishment and embarrassing me and my guests. Again, for no apparent reason and without being offered an alternative accommodation and without being told why. Very disappointed and not ever returning!
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Review collected in partnership with Hyatt Hotels
Date of stay: November 2021
Value
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Location
Cleanliness
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Response from Monique Dekker, Geschäftsführer at Park Hyatt Vienna
Responded 1 week ago
Dear robertbP7107KSsjsh Thank you for your stay with us as well as for the feedback you shared on TripAdvisor.com. Please accept my apology for the experiences you had to make during your recent stay. It goes without saying that such should not happen and the occurred is definitely not the kind of service level the team normally provides and our guests are used to. As I now from our guest survey and your comment on TripAdvisor, currently you are not thinking of a second visit at the property, but I really hope that one day you might change your mind and will give us another chance – the team and I would like to show you that we can live up to your expectations in all areas. With my best personal regards, Monique Dekker Area Vice President / General Manager
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RB242 wrote a review Nov 2021
South Carolina524 contributions304 helpful votes
We stayed here for a few days for the first time and have been very, very pleased with the total package of this place. Very nice, clean and well functioning rooms, a beautiful and excellent restaurant with also a nice bar, very friendly and competent staff providing excellent service. And then the best location if you want to explore the inner-city of Vienna. Our new preferred hotel in Vienna!!
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Date of stay: November 2021
Value
Service
Sleep Quality
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Response from Monique Dekker, Geschäftsführer at Park Hyatt Vienna
Responded 2 weeks ago
Dear RBB242 Warmest greetings from Park Hyatt Vienna! Thank you so much for choosing our property as well as for taking the time to sharing this wonderful rating and review with all the TripAdvisor.com users. I am pleased to know that you felt very comfortable during the stay with us and that you enjoyed the hotel location, the restaurant and as well with the bar, the service received trough the team and with our rooms - much appreciated! I really hope that my team and I will have the opportunity to welcoming you back again - please be assured that we will take good care of you and make the next Park Hyatt Vienna experience also a comfortable and memorable one. With my best regards, Monique Dekker Area Vice President / General Manager
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PRICE RANGE
$433 - $703 (Based on Average Rates for a Standard Room)
LOCATION
AustriaVienna RegionViennaInner City
NUMBER OF ROOMS
143
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Frequently Asked Questions about Park Hyatt Vienna
Which popular attractions are close to Park Hyatt Vienna?
Nearby attractions include Historic Center of Vienna (0.2 miles), The Hofburg (0.2 miles), and Classic Ensemble Vienna (0.2 miles).
What are some of the property amenities at Park Hyatt Vienna?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Park Hyatt Vienna?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Park Hyatt Vienna?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Park Hyatt Vienna?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Park Hyatt Vienna?
Conveniently located restaurants include Vanillas, Restaurant Lebenbauer, and Indien Village.
Are there opportunities to exercise at Park Hyatt Vienna?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Park Hyatt Vienna have airport transportation?
Yes, Park Hyatt Vienna offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Park Hyatt Vienna located near the city center?
Yes, it is 0.3 miles away from the center of Vienna.
Are any cleaning services offered at Park Hyatt Vienna?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Park Hyatt Vienna?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.