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Am Hof 2, Vienna 1010 Austria
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$618
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Traveler (1483)
Room & Suite (546)
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What is Travelers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travelers and are ranked in the top 1% of properties worldwide.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 07/26/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 07/26/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#22 of 396 hotels in Vienna
Location
5.0
Cleanliness
4.9
Service
4.7
Value
4.4
2022 Travelers' Choice Best of the Best
Situated in Vienna's Goldenes Quartier, overlooking Am Hof square, this beautiful Park Hyatt property occupies a 100-year-old listed building that formerly served as the headquarters of a Bank. The hotel is located within Vienna's First District and sits within the heart of the most exclusive shopping district in Vienna, just steps away from the celebrated fashion houses. Featuring 143 spacious guestrooms, including 42 suites, Park Hyatt Vienna's guestrooms are amongst the largest in the city, ranging in size from 35 sq m to 170 sq m, brilliantly combining contemporary style with local Viennese accents. Guests will discover rare and intimate experiences tailored to meet any individual preferences. Taking pride of place in what was once the cashier hall, The Bank Brasserie & Bar has the wow factor. There is super-stylish blue velvet seating, marble walls, gold statues and two open show kitchens in which chefs create fine dishes using produce from villages near Vienna. The wine list showcases both local vineyards and international wines. The Bank Brasserie is open for daily buffet breakfast, plus a daily changing Plat du Jour and à la carte lunch and dinner. On Sundays, there’s a special Wiener Gabelfrühstück, which translates as Vienna luncheon, where small bites and tasting dishes are served at brunch and lunch time for late-risers. The Bank Bar presents specially created premium cocktails, remembering the time of the former Bank, concentrating on the human senses and the gentlemen’s club atmosphere of the Living Room is perfect for post-dinner brandies. Accessible from the hotel lobby as well as through a separate entrance, the authentic coffeehouse, named Café Am Hof, is a modern venue with floor-to-ceiling windows that provide a charming view out onto the Bognergasse. Serving a grand selection of homemade pastries, featuring Viennese coffee specialties as well as little snacks, Café Am Hof is the place where long-time residents meet the city’s international guests. For relaxation, guests can retreat into the tranquil sanctuary of Arany Spa and indulge in a selection of exclusive body treatments and facials. Moreover, the hotel hosts an extensive hotel fitness centre and indoor swimming pool for exercise. There are gold leaf floor tiles on the 15-metre heated indoor pool in what was once the bank’s underground vault. You’ll find a full treatment menu in The Arany Spa, plus a sauna, steam room, gym, couples’ treatment room and vitality shower room. With 24-hour room service and concierge, multilingual staff, valet parking and limousine airport transfer and a VID (Very Important Dog) service, the hotel anticipates guests’ every whim. Best of all, some of Vienna’s must-see spots are right on the doorstep, including Hofburg Palace, St Stephen’s Cathedral, the ancient Am Hof square and the Golden Quartier, the city’s pedestrianised luxury shopping district.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Indoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Outdoor dining area
Wine / champagne
Airport transportation
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Light therapy
Makeup services
Manicure
Massage
Neck massage
Pedicure
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Butler service
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Soundproof rooms
Bathrobes
Interconnected rooms available
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Luxury
City View
Languages Spoken
English, French, Russian, Spanish and 15 more
Hotel links
Special Price:10% off room rate

Location

Full view
100Great for walkers
Grade: 100 out of 100
327Restaurantswithin 0.3 miles
189Attractionswithin 0.3 miles
1873Reviews21Q+A100Room tips
Traveler rating
  • 1,615
  • 164
  • 54
  • 20
  • 20
Time of year
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hamad965 wrote a review Sep 2022
Kuwait City, Kuwait4 contributions1 helpful vote
I have been to many hotels around the world and have to say that this hotel is among the best. Also in Vienna, I wanted to experience others hotels but nothing comes close to the service of the staff at the Park Hyatt. The staff makes me feel at home and because of that, I keep on coming back. From the door men, Michael, Yousef, Gebrail, Stephan, to the Front Desk, Philipp, Michael, Ania, to the Concierge, Martin, Karim, Stephano, and others, they have been instrumental to raising the bar high at this hotel. Thank you all very much for always making my stays at the Park Hyatt Vienna memorable.
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Review collected in partnership with Hyatt Hotels
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
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Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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acek wrote a review Oct 2021
Oakland, California849 contributions196 helpful votes
Hotel's Favorite
Third stay, all have been excellent, this one was as close to perfect as possible. An amazingly welcome from Deborah at check-in. Set the tone for the entire stay. Staff here are just a delight - professional and highly competent, while also incredibly warm and friendly. This is truly a rare combination, and reflective of superb training and management. Our Park Suite was quiet and comfortable. Breakfast was outstanding. Setting in the Bank is spectacular and the variety and quality are absolutely top rank. We enjoyed excellent massages in the spa, also very fairly priced. Concierges were great, provided excellent restaurant recommendations and promptly secured all requested reservations (we particularly enjoyed Do&Co Stephansplatz). Would not consider staying anywhere else in Vienna.
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Date of stay: October 2021
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Monique Dekker, Geschäftsführer at Park Hyatt Vienna
Responded Nov 5, 2021
Dear acek Warmest greetings from Park Hyatt Vienna! Thank you so much for choosing our property as well as for taking the time to sharing this amazing rating and your kind words on TripAdvisor.com. I am delighted to know that you felt very comfortable during your stay with us and that we could make your Park Hyatt Vienna experience a unique one - thank you so much for sharing these kind words about the team and in particular about Deborah and the Concierge team. It goes without saying that your wonderful feedback will also be shared internally. My team and I are very much looking forward to welcoming you back again - hopefully in the not too distant future! With my best regards, Monique Dekker Area Vice President / General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ethanpenner wrote a review Sep 2022
Hidden Hills, California1 contribution
The Park Hyatt Vienna is the best of the best as to city hotels. Elegant and subtle, and warm and personal. Rooms amazing, service perfect, F&B and amenities excellent. I travel to Vienna to enjoy this gem. Bravo!
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Review collected in partnership with Hyatt Hotels
Date of stay: September 2022
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Monique Dekker, General Manager at Park Hyatt Vienna
Responded 3 days ago
Dear ethanpenner, Warmest greetings from Park Hyatt Vienna! Thank you for your recent stay and for taking the time to share your fantastic feedback on TripAdvisor.com. It is great to know that we could make your stay an outstanding and personal one. The team and I are very much looking forward to your return! With my best regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
SaraBalas wrote a review Sep 2022
Los Angeles, California8 contributions1 helpful vote
The Park Hyatt Vienna catered to our every needs from the second we exited the airport terminal. The staff is extremely friendly and makes you feel right at home. An experience we will never forget and we will continue to return to the Hyatt time and time again. The hotel is located very conveniently next to all the restaurants and shops you could want. The pool and gym area were impeccable and the old world charm of the bank gives the hotel an added beauty you won’t find elsewhere. Also, the whole hotel smells absolutely fantastic!
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Review collected in partnership with Hyatt Hotels
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Monique Dekker, Geschäftsführer at Park Hyatt Vienna
Responded 2 weeks ago
Dear SaraBalas, Thank you so much for choosing Park Hyatt Vienna during your recent stay at the imperial city of Vienna, as well as for taking the time to share this amazing rating and your kind words with all the TripAdvisor.com users. I greatly appreciate your feedback - many thanks for sharing the wonderful words about the team and the service level received. Many thanks also for the nice comments regarding our Arany Spa, the hotel location, and in general, about the property itself. I really hope that we will have the pleasure of welcoming you back again - please be assured that my team and I will take good care of you and make the next Park Hyatt Vienna experience also a very comfortable and memorable one. With my best regards, Monique Dekker Area Vice President / General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Claudia wrote a review Sep 2022
3 contributions5 helpful votes
I had the pleasure to stay for 3 nights in Park Hyatt Vienna last week. We stayed in the Park Suite deluxe. The hotel itself is a stunningly beautiful building, converted from a bank into a hotel in 2014. Being globalist for life Hyatt has become our second home and we travel all over the world. This is one of the best Hyatt hotels we have stayed in! The location is second to none, right in the old town center, a very safe area. Saying that Vienna in general is very safe which is much appreciated these times with so many cities facing problems with crime and robberies. The deluxe suite was amazing! Classy, elegant and beautiful and all amenities we could wish for. The dining room where we enjoyed breakfast was one of the most beautiful dining rooms in the Hyatt brand and the food was amazing! I now miss my poached eggs on avocado toast and the truffle scrambled eggs with spinach. Unfortunately we did not have time to enjoy the spa on this trip but we will be back and will enjoy it then. The hotel is top notch. And what makes the final touch to the hotel are the amazing people that work there! The General Manager Monique Dekker has made an excellent job in finding this fantastic team! They were extremely friendly, professional and helpful and nothing was too much trouble for them. They always had a smile on their faces and we felt genuinely as part of the Hyatt family. We have named the employees, the hotel and Vienna city one of the friendliest hotel and city we have ever had the pleasure to visit! We much look forward to our next stay in Park Hyatt Vienna!
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Review collected in partnership with Hyatt Hotels
Date of stay: August 2022
Value
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Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Monique Dekker, Geschäftsführer at Park Hyatt Vienna
Responded 2 weeks ago
Dear ClaudiaL6308, Thank you so much for choosing Park Hyatt Vienna during your recent stay in beautiful Vienna, for your loyalty to the Hyatt brand, and for taking the time to share this amazing review on TripAdvisor.com. I am delighted to read your kind feedback about all areas of the hotel, and naturally, it is wonderful to know that you enjoyed the stay with us so much and that you felt very comfortable. Please be assured that our Executive Chef will also be delighted about the great comment regarding the standard and quality of the food at breakfast in our main restaurant, The Bank Brasserie. Also, your kind words about the team members are much appreciated. It makes me very proud to learn that we could exceed your expectations. I really hope that my team and I will have the opportunity to welcome you back again - hopefully in the not-too-distant future. It would be a great pleasure for us, and please be assured that we will also fully live up to your expectations in all areas during your next Park Hyatt Vienna stay. With warmest regards, Monique Dekker Area Vice President / General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
RJP wrote a review Aug 2022
Winchester, United Kingdom225 contributions200 helpful votes
This is a lovely hotel in a converted old bank. The main restaurant is in the old main hall of the bank and is a wonderful place to dine. The food was excellent as was the bar. The swimming pool is in the old bank vault in the basement which looks and is amazing. Rooms were excellent as you would expect from this brand. Hotel staff were flawless as well. If staying in Vienna and if the funds allow I would not advise staying anywhere else.
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Date of stay: October 2021Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Monique Dekker, Geschäftsführer at Park Hyatt Vienna
Responded 2 weeks ago
Dear Redrated, Warmest greetings from Park Hyatt Vienna! Thank you so much for choosing our property and for taking the time to share this amazing rating and review on TripAdvisor.com. I appreciate your kind words about the building itself, our guest rooms and the hotel's facilities, as well as about the food and service quality at our outlets. Many thanks also for the nice comment about the team. We are very much looking forward to welcoming you back again - hopefully in the not-too-distant future. With my best regards, Monique Dekker Area Vice President / General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Yvonne C wrote a review Aug 2022
Azusa, California17 contributions5 helpful votes
We love the hotel more than the city ! Great location, you can come back to take a break after any tour. Take some time to relax in the Spa! And instead of going fit those high reviews restaurant, try the dinner. It’s so much better that those 6,000+ reviews restaurant.
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Review collected in partnership with Hyatt Hotels
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Monique Dekker, Geschäftsführer at Park Hyatt Vienna
Responded Aug 18, 2022
Dear M8051FDyvonnec, Warm greetings from Park Hyatt Vienna! Thank you so much for your recent stay with us and for sharing your great feedback with all TripAdvisor.com users. I am pleased that we could live up to your expectations in all areas and that you have enjoyed your dining experience in our main restaurant, "The Bank Brasserie & Bar," to the fullest. My team and I look forward to welcoming you back again - hopefully in the not-too-distant future! With my best regards, Monique Dekker Area Vice President / General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
AdinaChel wrote a review Aug 2022
Mexico City57 contributions64 helpful votes
I have been to Viena twice, have stayed at the Park Hyatt twice and can, undoubtedly say, that if Im ever in Viena again I would stay there. One of the best hotels I have ever stayed in. The location is prime The building is amazing The rooms and amenities are perfect The gym and spa are amazing Ths breakfast room and food are impressive But, best of all, every single person working there is friendly, professional and helpful. Worth every single penny.
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Monique Dekker, Geschäftsführer at Park Hyatt Vienna
Responded Aug 5, 2022
Dear AdinaChel, Warmest greetings from Park Hyatt Vienna! Thank you so much for your returning stay, as well as for taking the time to share this amazing rating and your kind review with all TripAdvisor.com users. I greatly appreciate your feedback - many thanks for sharing the wonderful words about the hotel's location and interior, about the Arany Spa, including the gym area, our breakfast quality and selection in our beautiful restaurant "The Bank Brasserie" and in particular about the service received through the team. I hope we will welcome you back again - please be assured that my team and I will take good care of you and make the next Park Hyatt Vienna experience a very comfortable and memorable one. With my best regards, Monique Dekker Area Vice President / General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
riadragueb wrote a review Jul 2022
1 contribution
It is a fantastic hotel with highly professional staff at all levels. The hotel is a harmony between tradition and modernism. The location is close to the shopping area and many cafés. We enjoyed our stay.
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Review collected in partnership with Hyatt Hotels
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
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Response from Monique Dekker, Geschäftsführer at Park Hyatt Vienna
Responded Jul 29, 2022
Dear riadragueb, Warmest greetings from Park Hyatt Vienna! Thank you for choosing our property during your visit to Vienna and for taking the time to share your great review on TripAdvisor.com. It is lovely to know that we could live up to your expectations with the service level experienced by the team, the hotel's location, and the style. We hope to welcome you back very soon! With my best regards, Monique Dekker Area Vice President / General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Oulaliscious wrote a review Jul 2022
VIE9 contributions3 helpful votes
Actually a really nice luxury hotel with great rooms & suits and good front desk staff . The fact that in a 5 star hotel with a room price for around 1 K a night there’s no solution nor possibility to order even the smallest food item ( we are talking croque monsieur or a sausage ) between 11-12 is simply out of the question . As the hotel is serving room service the argument of a closed kitchen is a joke and a solution should be found.
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Date of stay: July 2022Trip type: Traveled solo
Room Tip: The suites and rooms are beautiful . Location is unbeatable .
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Monique Dekker, Geschäftsführer at Park Hyatt Vienna
Responded Jul 18, 2022
Dear Oulaliscious, I want to thank you for your stay at Park Hyatt Vienna and for sharing your feedback on tripadvisor.com. I was delighted to read that you have enjoyed the received service from the team and that you liked the hotel location and your Park Suite Deluxe. My apologies that you felt not comfortable with your experience at the restaurant. Thank you for sharing your concern with me and please be assured that I will discuss your feedback with the relevant managers. We always try our utmost best to satisfy our guests and requests. I hope that we will have the opportunity to welcome you back to the Park Hyatt Vienna. Kind regards Monique Dekker Area Vice President/General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$597 - $772 (Based on Average Rates for a Standard Room)
LOCATION
AustriaVienna RegionViennaInner City
NUMBER OF ROOMS
143
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Frequently Asked Questions about Park Hyatt Vienna
Which popular attractions are close to Park Hyatt Vienna?
Nearby attractions include Historic Center of Vienna (0.2 miles), The Hofburg (0.2 miles), and Classic Ensemble Vienna (0.2 miles).
What are some of the property amenities at Park Hyatt Vienna?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Park Hyatt Vienna?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Park Hyatt Vienna?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Park Hyatt Vienna?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Park Hyatt Vienna?
Conveniently located restaurants include Vanillas, Leto, and Restaurant Lebenbauer.
Are there opportunities to exercise at Park Hyatt Vienna?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Park Hyatt Vienna have airport transportation?
Yes, Park Hyatt Vienna offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Park Hyatt Vienna located near the city center?
Yes, it is 0.3 miles away from the center of Vienna.
Are any cleaning services offered at Park Hyatt Vienna?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Park Hyatt Vienna?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.