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Park Hyatt Vienna

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Traveler (1270)
Room & Suite (413)
Dining (148)

About

Location
Cleanliness
Service
Value
Travelers' Choice 2019 Winner
Certificate of Excellence
Situated in Vienna's new Goldenes Quartier, overlooking Am Hof square, this beautiful Park Hyatt property occupies a 100-year-old listed building that formerly served as the headquarters of a Bank. The hotel is located within Vienna's First District, which is listed as a UNESCO World Heritage Site. It also sits within the heart of the most exclusive shopping district in Vienna, just steps away from the celebrated fashion houses of Prada, Louis Vuitton and Emporio Amani and many more, as well as the boutiques of Kohlmarkt. Therefore our hotel in Vienna, Austria offers easy walking distance to the city's most important sights, historic monuments and museums. Featuring 143 spacious guestrooms, including 35 suites, Park Hyatt Vienna's guestrooms are amongst the largest in the city, ranging in size from 35 sq m to 170 sq m, brilliantly combining contemporary style with local Viennese accents. Guests will discover rare and intimate experiences tailored to meet any individual preferences. With its own street entrance, international and local guests can enjoy European regional cuisine at the historically restored hotel restaurant The Bank, featuring an open plan kitchen and serving locally sourced products from small villages around Vienna. For cigar connoisseurs, the Living Room offers an authentic space to enjoy a cigar in Vienna as guests can experience a beautiful restored wood paneled lounge.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Room service
Restaurant
Bar/Lounge
Spa
Airport transportation
Babysitting
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Sauna
Wheelchair access
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Room features
Air conditioning
Minibar
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Luxury
Romantic
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Suite Offer with Pick-Up
Hotel deals

Location

Full view
100Great for walkers
Grade: 100 out of 100
263Restaurantswithin 0.3 miles
182Attractionswithin 0.3 miles
Neighborhood
Inner City
In Vienna's best-known district, pedestrian boulevards Kärntner Strasse and Graben connect you with landmarks such as the Wiener Staatsoper (Vienna State Opera), Vienna’s iconic Stephansdom (St. Stephen’s Cathedral) and the vast compound of Hofburg, the Habsburgs’ former Imperial Palace. Peek down side streets such as Annagasse and Weihburggasse, and Graben’s Seilergasse and Habsburggasse, to get a feel for the center. The Imperial Apartments and the refreshingly demystifying Sissi Museum are must-dos at Hofburg. Spacious squares such as Am Hof and Freyung often host beautiful seasonal and antiques markets.
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1,510Reviews
1,352Photos
16Q+A
100Room tips
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Popular mentions
Great hotel in a great building in a great location. Well trained staff, good facilities and restaurants. It is not that often I have nothing critical to say (and I travel a lot). Well done both in terms of architecture and in terms of facilities and service.
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Review collected in partnership with Hyatt Hotels
Response from ParkHyattVienna, General Manager at Park Hyatt Vienna
Responded 2 days ago
Dear GPukas, Thank you so much for choosing Park Hyatt Vienna during your recent stay at the city as well as for taking the time to sharing this wonderful review on TripAdvisor.com. I am delighted to know that we could make the experience at our property a very comfortable and memorable one - many thanks for your kind words. Much appreciated! My team and I are looking forward to welcoming you back again - please be assured that we will take good care of you! With my best personal regards, Monique Dekker Area Vice President / General Manager
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Hotel's Favorite
We thought we knew what luxury was before staying here, but after our time at the Park Hyatt, our standards have been raised substantially. We've stayed with the Ritz Carlton and St Regis properties in the past, but the Park Hyatt far exceeds them all in every aspect. Julia
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Response from ParkHyattVienna, General Manager at Park Hyatt Vienna
Responded May 18, 2018
Dear GCOBB000, Warmest greetings from Park Hyatt Vienna! I personally want to thank you for choosing our property during your recent stay at imperial Vienna as well as for taking the time to sharing this amazing feedback with all the TripAdvisor.com users. It is wonderful to know that you felt so comfortable during the stay with us and that we could even exceed your expectations - much appreciated. Many thanks for your kind words about the received upgrade and the location as well as for mentioning one team member in such a positive way and by name. Please be assured that Julia will be honored accordingly. I really hope that my team and I will have the opportunity to welcoming you back again! With best regards, Monique Dekker General Manager
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I stayed in Park hyatt in march and must say that it was a very relaxing and wonderful experience. Everything about the hotel was perfect. Will definitely come again again. The only suggestion I have is maybe Halal food could be incorporated into the menu.
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Review collected in partnership with Hyatt Hotels
Response from ParkHyattVienna, General Manager at Park Hyatt Vienna
Responded 5 days ago
Dear SaddamRiyaz, Thank you so much for choosing Park Hyatt Vienna during your recent stay at the imperial city of Vienna as well as for taking the time to sharing this great feedback with all the TripAdvisor.com users. I am delighted to know that you enjoyed so much the experience you made at the property - it makes me very happy to read that is was a wonderful one. I greatly appreciate your kind words and the feedback regarding the Halal food. My team and I are very much looking forward to welcoming you back again - hopefully in the not too distant future! With my best personal regards, Monique Dekker Area Vice President / General Manager
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We are Hyatt loyalists (100 nights per year) and had very very high expectations for the Park Hyatt Vienna. Perhaps too high. We expected it to compare favorably to the Park Hyatt New York (our favorite Hyatt hotel). While we enjoyed our stay overall, we were also somewhat
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Response from ParkHyattVienna, General Manager at Park Hyatt Vienna
Responded 4 days ago
Dear Tigerlight206, Warmest greetings from Park Hyatt Vienna! Thank you so much for your recent stay at the property as well as for your loyalty to the Hyatt brand and for sharing this detailed review with all the TripAdvisor.com users. I truly regret to read that the service has not been up to our high level in all areas - please accept my apology. You are definitely right, such should not happen at a 5 star Park Hyatt property - follow-up with the relevant managers will be made in order that corrective action can be taken immediately. Furthermore I am sad to learn that you did not feel comfortable with the mattresses of our beds and that you could not rest pleasurable - please be informed that we do offer soft mattress toppers to improve your sleep. Forwarding the feedback from other guests I can confirm that this option was much appreciated. May I also express my sincerest apology for the technical issues you hat to experience in your guest room and the inconsistent housekeeping service - once more the service level was not up to our standard and the team’s action should have been a different one. I really hope that my team and I will have the opportunity to welcoming you back again in order to show you the level of service which our guests are used to. Please be assured that we will take good care of you and make your stay a very comfortable and memorable one – as enjoyable or even more enjoyable than a stay at our sister property Park Hyatt New York. Please do not hesitate to contact me directly for any further feedback you might want to share about this recent stay with us or if I may assist you regarding a reservation request for the Park Hyatt property. With my best personal regards, Monique Dekker Area Vice President / General Manager
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My experience at the Park Hyatt Vienna. I came to the property and I needed to wait for my upgraded room and the check-in rep offered us the option to have a cup of coffee at the cafe on the house, while we wait. After waiting a little while, she came over to take us to the
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Review collected in partnership with Hyatt Hotels
Response from ParkHyattVienna, General Manager at Park Hyatt Vienna
Responded 5 days ago
Dear REichen1, Many thanks for choosing Park Hyatt Vienna as well as for taking the time to sharing this very kind feedback about your experience with all the TripAdvisor.com users. I am delighted to know that you felt very comfortable with the assigned guest room and the room upgrade we could offer. Many thanks also for the kind words about the service and attention received from the team - please be assured that your feedback will be forwarded internally. I greatly appreciate the description of your experience at the property: "some places try to make things right. At the Park Hyatt, they tried to make it Perfect." This nice statement makes me very proud! My team and I are looking very much forward to welcoming you back again - please be assured that we will take good care of you! With warmest regards from sunny Vienna, Monique Dekker Area Vice President / General Manager
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Photo provided by managementPark Hyatt Vienna
Photo provided by managementPark Hyatt Vienna
One of the many hairs we had to collect from our bed
Photo provided by managementPark Hyatt Vienna
Park King Room
Bedroom Area
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Do the regular king bed rooms have a walk-in shower separate from the tub?
Dear mushie8, Warmest greetings from Park Hyatt Vienna and a Happy New Year! Please be informed that all our guest rooms do have a walk-in shower and a bath tub. It would be a pleasure to welcoming you to our lovely property - do not hesitate to contact us directly for any question or concern you might have. With best regards, Monique Dekker Area Vice President / General Manager
0 votes
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Do you provide hair dryers in the rooms?
Yes
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Do you have twin bedded rooms ?
Dear Linda R, warm greetings from Park Hyatt Vienna and thank you for your note. Yes, we do also have twin bedded rooms. Please kindly advise which date would be the preferred one for your stay with us so that we can check the twin bedded rooms availability. With warm regards, Monique Dekker General Manager
1 vote
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This year they did - but this is something you may want to ask the hotel directly
1 vote
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Dear Bill, greetings from Park Hyatt Vienna and many thanks for your kind message. It is great news that you are planning a trip to Vienna in October and are interested in our lovely property. It is my pleasure to inform you that all our rooms and Suites are furnished with air condition and you can regulate the temperature through panels by yourself. Please rest assured that cooling the room down to 19 or 20 degrees is no problem at all. If you need any assistance for your room availability inquiry please do not hesitate to contact us directly. We are more than delighted to help you with any questions or wishes. We would be pleased to welcome you to Park Hyatt Vienna in October. With my best regards, ALEXANDRA SOILACHER Reservations Agent Park Hyatt Vienna Am Hof 2 Vienna, 1010 Austria D. + 43 1 22740 1154 F. + 43 1 22740 1295
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1234
"Beware of Courtyard-view rooms - these look at bland walls."
"6th floor room if you can get one"
"I cant imagine that any room here is not wonderful......"
"Get a room with a view of the square that is in front of the hotel"
"A room with a view over the square would be best"
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PRICE RANGE
$420 - $1,226 (Based on Average Rates for a Standard Room)
LOCATION
AustriaVienna RegionViennaInner City
NUMBER OF ROOMS
143
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