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Arcotel Kaiserwasser

Wagramer Strasse 8, Vienna 1220 Austria
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Free cancellation until 06/26/22
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Free cancellation until 06/27/22
Reserve now, pay at stay
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Free cancellation until 06/27/22
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Traveler (444)
Room & Suite (127)
Dining (34)
Travel safe during COVID-19
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What you can expect during your stay
  • Hand sanitizer available to guests & staff
Updated 06/24/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Arcotel Kaiserwasser
Updated 06/24/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#183 of 391 hotels in Vienna
The superior-hotel is situated opposite of the UNO City and the Austria Center Vienna, and combines due to its location nature and urbanity. Eight seminar rooms with a total of 350 sqm provide meeting capacity for up to 280 people. The restaurant UNO impresses guests with seasonal delights and a choice of exclusive wines. 282 rooms, suites, apartments and theme rooms,as well as spacious business suites are awaiting the guests.Exclusive highlight is the executive floor with its own reception and lounge on the fifth floor. Mini bar consumption, WIFI high speed internet and access to the executive lounge - offering snacks, soft drinks, coffee and tea - are included in the room rates of executive rooms, apartments, superior rooms, suites and theme rooms.
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Property amenities
Parking garage
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle tours
Books, DVDs, music for children
Children's playground
Coffee shop
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary tea
Happy hour
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Canoeing offsite
Water park offsite
Video game console
Children's television networks
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Rooftop terrace
Baggage storage
Currency exchange
Non-smoking hotel
Outdoor furniture
Picnic area
Shared lounge / TV area
Sun deck
Sun loungers / beach chairs
Sun terrace
First aid kit
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Coffee / tea maker
Cable / satellite TV
Bath / shower
Interconnected rooms available
Room service
Wardrobe / closet
Electric kettle
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
City view
Bridal suite
Non-smoking rooms
Family rooms
Good to know
Languages Spoken
English, German
882Reviews10Q+A72Room tips
Traveler rating
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Popular mentions
Omar Tillo wrote a review Sep 2021
3 contributions1 helpful vote
Positives: Clean, modern, walking distance to the conference centre Negatives: No way to find food outside the "meals times". Empty fridge in room. Vending machine is a rip-off. Took ¢5 and dispensed ¢2 item (no credit kept or returned), then charged my debit card ¢10 for ¢2.5 item. Day-time rip off. Complaint to staff at reception, they shrugged their shoulders and started to talk between themselves in German. Promised me to call the "engineer" next day. Nothing happened. The following day the room wasn't serviced. A guy turned up at 6pm, for "housekeeping"!! Written all the above on the feedback they requested. They didn't even acknowledged it. Very unprofessional.
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Date of stay: September 2021Trip type: Traveled on business
1 Helpful vote
efthlouk wrote a review Jan 2020
Athens, Greece1 contribution2 helpful votes
Excellent value at the time of our booking! Convenient location to go downtown and explore nearby, as it’s near a subway station, quality breakfast with variety, friendly stuff. Will definitely choose again when we revisit ;)
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Date of stay: December 2019Trip type: Traveled with friends
2 Helpful votes
BurgeMX wrote a review Jan 2020
Wirral, United Kingdom17 contributions47 helpful votes
We stayed at the Arcotel for 4 nights on a city trip to Vienna. The hotel is in a good location to explore being close to public transport links and on the river. Overall it was an average stay, staff were in large friendly and smiling. The room had a funny smell to it and the carpet was very worn. Beds were also uncomfortable and pillows very worn. Breakfast wasn't really worth the money. Bacon and eggs were cold, but good selection of breads, pastries and coffee. Overall it was ok for the money. The rooms desperately need updating with fresh carpet though.
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Date of stay: January 2020Trip type: Traveled as a couple
3 Helpful votes
Sasa_on_tour wrote a review Jan 2020
Thessaloniki, Greece96 contributions64 helpful votes
We travel as family Three days lack of different things at the breakfast area. No bread for 20 minutes no milk no fruits and out of stock from spoons!!! Generally limited staff The steam room in sauna area out of order for three days but was also before we arrive. On the second evening also the other two rooms in the sauna area had problem No excuse no action from nobody The man from the front desk was keeping answer me that he will inform the maintenance but nothing happen. Unhappy staff especially at the breakfast area Untrained front desk staff Big rooms and near to Stephanplatz
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Date of stay: December 2019Trip type: Traveled with family
2 Helpful votes
lemaitefreiburg wrote a review Dec 2019
Prague, Czech Republic162 contributions88 helpful votes
went for a break hotel has garage and is in front of subway so no car was needed during all stay had one dinner and two breakfasts there the food and service were efficient and breakfast was just over the top, lots of public spaces
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Date of stay: December 2019
Room Tip: top floor have balconies
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2 Helpful votes
$89 - $177 (Based on Average Rates for a Standard Room)
arcotel kaiserwasser vienna, arcotel kaiserwasser hotel vienna
AustriaVienna RegionViennaKaisermühlen / Donaustadt
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Frequently Asked Questions about Arcotel Kaiserwasser
Which popular attractions are close to Arcotel Kaiserwasser?
Nearby attractions include United Nations in Vienna (0.2 miles), DC Towers (0.2 miles), and Donaucity-Kirche Christus, Hoffnung der Welt (0.1 miles).
What are some of the property amenities at Arcotel Kaiserwasser?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Arcotel Kaiserwasser?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Arcotel Kaiserwasser?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Arcotel Kaiserwasser?
Yes, a parking garage is available to guests.
What are some restaurants close to Arcotel Kaiserwasser?
Conveniently located restaurants include 57 Restaurant & Lounge, E-wok, and Cocobello am Copa Beach Wien.
Are there opportunities to exercise at Arcotel Kaiserwasser?
Yes, guests have access to a fitness center and a sauna during their stay.
Are any cleaning services offered at Arcotel Kaiserwasser?
Yes, dry cleaning and laundry service are offered to guests.
Does Arcotel Kaiserwasser offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Arcotel Kaiserwasser?
The staff speaks multiple languages, including English and German.
Are there any historical sites close to Arcotel Kaiserwasser?
Many travelers enjoy visiting Historic Center of Vienna (2.7 miles), Belvedere Museum (3.2 miles), and Ringstrasse (2.9 miles).