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Arcotel Kaiserwasser

#103 of 369 Hotels in Vienna
Certificate of Excellence
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547 Reviews from our TripAdvisor Community

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Showing 239: English reviews
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Level Contributor
6 reviews
5 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

Hotel is ideally located across the train station and the tourist bus pick up, drop off points and near groceries. Was warmly welcomed by a Filipino Staff named Emmanuel upon our entrance. Nice customer service. All Staff are assistive to customers.

Helpful?
Thank Dada_Paner
ARCOTEL_Kaiserwasser, Front Office Manager at Arcotel Kaiserwasser, responded to this review

Dear Guest, first of all, we would like to thank you for taking the time to give us your feedback. It has been a pleasure for us to have you as a guest in our hotel, that's why we are very happy to read, that you've enjoyed your stay with us. Your compliment, especially about Emmanuel, as well as about... More 

Level Contributor
5 reviews
3 of 5 stars Reviewed 6 days ago NEW via mobile

Good hotel - nice and clean and staff are great. Wouldn't have breakfast.....overpriced at 22 Euro, with several cafes in easy reach. But stayed twice now and would stay again.... very handy for VIC and u bahn into centre of vienna, and cocktail happy hour is worth it too !

Helpful?
Thank Pam D
ARCOTEL_Kaiserwasser, Front Office Manager at Arcotel Kaiserwasser, responded to this review

Dear Pam, thank you very much for your kind feedback regarding your stay with us. We are very pleased to read, that you've liked our hotel, as well as our staff. Though we are very sorry that the breakfast has been too expensive for you. Therefore we would like to offer you a special price for your next stays breakfast.... More 

Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great hotel with large lobbies and rooms, nice details everywhere. Great food and drinks. Comfortable atmosphere. Personal was also very kind and helpful. I was there twice in March and April 2016. I would recommend to everyone.

Helpful?
Thank Pavol M
ARCOTEL_Kaiserwasser, Front Office Manager at Arcotel Kaiserwasser, responded to this review

Dear Guest, first of all we would really like to thank you for the outstanding feedback! It is always a pleasure for us to read such feedbacks from our guests. This shows us, that we are on the right way, and that we are doing a good job as hosts. We are very happy that you like our lobby, as... More 

Stara Zagora, Bulgaria
1 review
5 of 5 stars Reviewed 3 weeks ago

I will book again in case of new trip in Vienna. The hotel have it a very nice personal, the breakfast is enought. The rooms and coridors had been cleaned properly. Organisation with storage for suitcases was perfect.

Review collected in partnership with Amoma.com

Helpful?
Thank Tihomir K
ARCOTEL_Kaiserwasser, Front Office Manager at Arcotel Kaiserwasser, responded to this review

Dear Tihomir K., thank you very much for the outstandig feedback! It is a pleasure for us to read, that you've enjoyed your stay in our hotel that much. Especially your comment about our staff, as well as to our breakfast offer is very good to read. Obviously we have already forwarded your feedback to our team. We look forward... More 

Level Contributor
4 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

Enjoyed our stay here. Friendly staff, acceptable prices, quality rooms and a lot more. Specialy loved the terrace for breakfast with a view on the park and lake. Recommended for family and business travelers, u-ban only 50 - 100m from the hotel, direct bus line and airport line in front of the hotel and if you are comming by car... More 

Helpful?
Thank Dejan D
ARCOTEL_Kaiserwasser, Front Office Manager at Arcotel Kaiserwasser, responded to this review

Dear Dejan D, thank you very much for taking the time to give us your feedback regarding your recent stay with us. We are very happy to read that we have left such a good impression to you. Your comments about our staff and the rooms are very pleased, as well as the fact, that you've enjoyed your breakfast on... More 

Level Contributor
36 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

This is a really good hotel. Perfectly situated outside the city center, with the public transport just across the street. Restaurant and breakfast expensive, so rather grab a pastry and a coffee at the station. Not much in the vicinity though. Other than the United Nations building.....boring.

Helpful?
Thank DMSe7en
ARCOTEL_Kaiserwasser, Front Office Manager at Arcotel Kaiserwasser, responded to this review

Dear Guest, thank you very much for taking the time to give us your feedback. It is a pleasure for us to read, that you've enjoyed your stay with us. Your comment about the prices in the restaurant, as well as for the breakfast, has already been forwarded to the food and beverage department. For your next stay with us,... More 

Baia Mare, Romania
Level Contributor
17 reviews
7 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

This is the second review I write for Arcotel Kaiserwasser. I've been here three times in the begining of the year, and the satisfaction was the same everytime. Clean hotel, nice rooms, good service and good breakfast. On the second week spent here, on my birthday I found a sweet surprise when I got back to my room in the... More 

Helpful?
Thank Teodora123
ARCOTEL_Kaiserwasser, Front Office Manager at Arcotel Kaiserwasser, responded to this review

Dear Teodora, thank you very much for your review, you have written for us. We are really happy to read, that we could make your birthday a little bit better, due to the fact you have been away from home. Likewise, it is also a very good compliment for us, that you were satisfied each time you have spend time... More 

Bengaluru (Bangalore), India
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Nice location for conference/meetings.Confortable hotel with a great breakfast.The vegan breakfast was great.We were there with our 20 month old and luckily there was a beautiful playground right next to the hotel!it was a saviour as all the attractions of Vienna are on the other side of the city.There is also Danube river flowing next to it and it's a... More 

Helpful?
Thank Shivin2005
ARCOTEL_Kaiserwasser, Front Office Manager at Arcotel Kaiserwasser, responded to this review

Dear Guest, first of all, thank you very much for sharing your opinion with us about your recent stay with us. We are very pleased that you enjoyed the location of our hotel, which has a lot of advantages, even if it's not directly in the city center. Furthermore, we are happy about your feedback regarding our breakfast offer, as... More 

Level Contributor
5 reviews
3 hotel reviews
3 of 5 stars Reviewed 5 weeks ago via mobile

I had the privilege of attending a conference in Vienna. Since this hotel was right near the location is was fine. I wasn't looking for a pool. The rooms are outdated with very small TVs. The bed was fine but pillows were terrible. As for the staff they were helpful. I watched the euro in the bar on a fuzz... More 

Helpful?
Thank Bob A
ARCOTEL_Kaiserwasser, Front Office Manager at Arcotel Kaiserwasser, responded to this review

Dear Bob A, thank you very much for taking the time to give us your feedback regarding your stay in the ARCOTEL Kaiserwasser. It has been a pleasure for us to have you as a guest in our hotel during the conference. Regarding your comment to our rooms, we may inform you that we are already renovating a part of... More 

Malton North Yorkshire
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed June 10, 2016

The hotel is clean and there is a large breakfast buffet, but no pool and miles from the centre of Vienna means you need to take the subway. This hotel is only for business users. As a 4.5 star hotel it should have a pool.

Helpful?
Thank Automation_engineer
ARCOTEL_Kaiserwasser, Front Office Manager at Arcotel Kaiserwasser, responded to this review

Dear Guest, thank you very much for your kind feedback. We are really happy to read that more or less you enjoyed your stay in our hotel. Although we are not directly in the city center, our location has to have a number of advantages, such as the direct location at the Kaiserwasser, which is very nice, especially during the... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
The superior-hotel is situated opposite of the UNO City and the Austria Center Vienna, and combines due to its location nature and urbanity. Eight seminar rooms with a total of 350 sqm provide meeting capacity for up to 280 people. The restaurant UNO impresses guests with seasonal delights and a choice of exclusive wines. 282 rooms, suites, apartments and theme rooms,as well as spacious business suites are awaiting the guests.Exclusive highlight is the executive floor with its own reception and lounge on the fifth floor. Mini bar consumption, WIFI high speed internet and access to the executive lounge - offering snacks, soft drinks, coffee and tea - are included in the room rates of executive rooms, apartments, superior rooms, suites and theme rooms. ... more   less 

Additional Information about Arcotel Kaiserwasser

Address: Wagramer Strasse 8, Vienna 1220, Austria
Location: Austria > Vienna Region > Vienna
Price Range: $82 - $231 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Arcotel Kaiserwasser 4.5*
Number of rooms: 282
Reservation Options:
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Also Known As:
Arcotel Kaiserwasser Vienna
Arcotel Kaiserwasser Hotel Vienna
Hotel Style:
#18 Spa Hotel in Vienna
#58 Business Hotel in Vienna
#68 Romantic Hotel in Vienna
#75 Family Hotel in Vienna
#75 Luxury Hotel in Vienna
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