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Alibi Hostel

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Alibi Hostel
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67 Reviews from our TripAdvisor Community

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Showing 40: English reviews
Brno
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

Room and bathroom are big enough for a short stay. The location is fine, quite close to the city centre. Missing wi-fi in the rooms was the biggest disadvantage, this could be improved. Staff was very friendly and helpful.

Helpful?
Thank Paja1
Nagareyama, Japan
Level Contributor
1 review
3 of 5 stars Reviewed 1 week ago

The thing that you should improve is about the key policy of the room. There is only one key at the room and it was rather inconvenient if they share the room for three persons. It is better to have two or three keys for the same room (or you should change this system of the key to card key... More 

Helpful?
Thank Hasshy
Oslo, Norway
1 review
1 of 5 stars Reviewed September 8, 2015

Terrible service. When we came to vienna, they told us that they were overbooked, and they didnt even helped us to find a new hostel. We didnt got our money back either. Also tried to Mail them afterwords hoping to get our money back, but they didnt even answer. We stayed at many hostels, and we have never experienced something... More 

Helpful?
Thank Cathrine H
KatarzynaWilk, Kierownik at Alibi Hostel, responded to this review

Dear Cathrine, we are very sorry for any inconvenience caused. When something bad happens please always come to reception and they will do their best to solve the problem - we do not refuse help to anyone. Please send us an e-mail again and we will try to explain whole situation. Kind Regards More 

Level Contributor
5 reviews
1 of 5 stars Reviewed September 4, 2015 via mobile

I had booked a room for some days in Vienna, and was really looking forward see the city. This hostel ruined my whole stay. I came late into the hostel, were I found out that they were overbooked. They said I would get my money back on my account within few days, but i have never recieved them. Very bad... More 

Helpful?
Thank Fredrik E
KatarzynaWilk, Kierownik at Alibi Hostel, responded to this review

Dear Fredrik, thank you very much for sending your constructive comments after your stay at Alibi Hostel. We are very sorry to hear all that. Regarding the disadvantages sorry to hear that you did not like it. Please write us an e-mail and we will try to explain the whole thing. Best regards More 

Level Contributor
3 reviews
1 of 5 stars Reviewed September 4, 2015 via mobile

We came to this hostel after a very long trip from the train station. Took us way more time than they said it would take. Very hard to find. When we finally found it(and we came late in the evening), they said they were double booked- and they neither helped us to get a new place to stay or gave... More 

Helpful?
Thank Camilla K
KatarzynaWilk, Kierownik at Alibi Hostel, responded to this review

Dear Camilla, thank you very much for sending your constructive comments after your "stay" at Alibi Hostel. Regarding the case we are sorry to hear that it was not as good as you think it will be. We hope that everything could be explained - please write us an e-mail! Best regards More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 31, 2015

Great place for the price, friendly staff, great location not too far from the center and close to the Tram and its clean. But the internet is totally useless even in the ground floor. There is a luggage room but without locks

Helpful?
1 Thank Bilal S
Amsterdam, The Netherlands
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 10, 2015 via mobile

Me and my boyfriend stayed here for 4 nights. We really liked it! The staff was friendly and the room was nice. It was quite big. We also had a private bathroom. There also was a kitchen in the hostel wich everyone could use. Good place to cook and you could use stuff as coffee, tea, salt en oil from... More 

Helpful?
Thank AnoukBe
KatarzynaWilk, Kierownik at Alibi Hostel, responded to this review

Dear Guest. Truly appreciate your review, it is so pleasing to read that we met all expectations and you had a great stay. We really appreciate your top score and beautiful comments.Thank you again and we do look forward to welcoming you once again in the near future. Yours sincerely, Katarzyna Wilk - Manager More 

Nottingham, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed August 2, 2015 via mobile

Yeah, this hostel is okay. It was affordable, close to a metro station to get you into the city centre, and the rooms were spacious and it was nice to have an ensuite. If you have an iPhone, it'll take around 24 hours for your phone to connect to the wifi. No one seemed to know why this happens, but... More 

Helpful?
Thank Miss_Cecily_Jane
KatarzynaWilk, Kierownik at Alibi Hostel, responded to this review

Thank you for choosing Alibi Hostel for your recent stay in Vienna. We really appreciate that you took the time to send valuable comments about your stay at our hostel. I need to mention that we have already improved our WiFi connection. Looking forward to welcomeíng you soon again. Best regards from Vienna Katarzyna W. Alibi Hostel Manager More 

Moscow, Russia
Level Contributor
112 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
2 of 5 stars Reviewed July 26, 2015

The major drawback were troubles with wi-fi, ranging from slow and unstable work to temporary unavailability (in public space; wi-fi is not accessible in the rooms). I stayed there for three nights, and this was not repaired, but rather grew worse. Room was generally fine for a hostel, with three beds and bath&toilet inside. There is no breakfast there, but... More 

Helpful?
Thank Lightestmetal
KatarzynaWilk, Kierownik at Alibi Hostel, responded to this review

Thank you for review our hostel. I’m sorry you had a bad experience. I appreciate your comments about all of aspects that need updating. However I would like to say that we do not share anywhere information that we provide WiFi in rooms or breakfasts. I agree that sometimes there are problems with connection in common area which are caused... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Services
  • Multilingual Staff
Official Description (provided by the hotel)
The Alibi Hostel is the newest hostel in Vienna. The building, which during the whole year works as a student hotel, changes into a hostel which is run by our relatively young company. We're doing our best to make our customers content. Just have a look at the facilities offered. The building is open from 1st July until 31 of August. We hope, you'll spend in Alibi some nice days and have a good time in Vienna. Central location Friendly and multilingual staff Twins, Triples and Dorms Credit Cards accepted Bed linen free of charge Travel desk Nice and clean rooms Taxes included in price No lockout Spacious common room Fully equipped kitchen Free internet access in lobby Elevator Free luggage storage 24 hour reception ... more   less 

Additional Information about Alibi Hostel

Address: Wilhelm Exner-Gasse 4, Vienna 1090, Austria
Location: Austria > Vienna Region > Vienna
Amenities:
Price Range: $26 - $78 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Alibi Hostel 2*
Number of rooms: 35
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