We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Palais Hansen Kempinski Vienna

Visit hotel website
About
Location
Cleanliness
Service
Value
Travelers' Choice 2018 Winner
Certificate of Excellence
Palais Hansen Kempinski Vienna - originally built as a hotel for the World Exhibition in Vienna in 1873 - captivates the visitor with a historic building, modern architecture and contemporary luxury. It is a glamorous hot spot with 152 rooms & suites, 2 restaurants, 1 bar, a large spa and fitness area as well as conference rooms and one ballroom.
Read more
Property amenities
Free High Speed Internet (WiFi)
Pets Allowed ( Dog / Pet Friendly )
Meeting Rooms
Fitness Center with Gym / Workout Room
Pool
Room Service
Wheelchair access
Spa
Dry Cleaning
Business Center with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Restaurant
Bar/Lounge
Airport Transportation
Public Wifi
Conference Facilities
Babysitting
Heated pool
Indoor pool
Breakfast Available
Show more
Room features
Non-Smoking Rooms
Suites
Air Conditioning
Accessible rooms
Minibar
Good to know
HOTEL STYLE
Luxury
Business
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Winter Escapes Offer
Hotel deals
Location
Full view
100Great for walkers
Grade: 100 out of 100
76Restaurantswithin 0.25 miles
16Attractionswithin 0.25 miles
Neighborhood
Inner City
In Vienna's best-known district, pedestrian boulevards Kärntner Strasse and Graben connect you with landmarks such as the Wiener Staatsoper (Vienna State Opera), Vienna’s iconic Stephansdom (St. Stephen’s Cathedral) and the vast compound of Hofburg, the Habsburgs’ former Imperial Palace. Peek down side streets such as Annagasse and Weihburggasse, and Graben’s Seilergasse and Habsburggasse, to get a feel for the center. The Imperial Apartments and the refreshingly demystifying Sissi Museum are must-dos at Hofburg. Spacious squares such as Am Hof and Freyung often host beautiful seasonal and antiques markets.
Read more
See all nearby hotels
Reviews (1,401)
Filter reviews
884 results
Traveler rating
734
111
21
10
8
Traveler type
Time of year
LanguageEnglish
More languages
734
111
21
10
8
Show reviews that mention
All reviews grand deluxe room electronic controls cigar lounge bath and shower beautiful hotel room service turn down service water temperature concierge service apple strudel nespresso machine lobby area ring road long weekend breakfast buffet rooms are spacious high ceilings
FilterEnglish
Updating list...
1 - 5 of 884 reviews
Reviewed yesterday

If you want to stay in one of the most amazing hotels this has got to be on your list, we visited Vienna for the Christmas markets and booked this fabulous hotel. Only 5 minute walk to the underground the hotel is situated on the...More

Date of stay: December 2018
Thank rob20182018
Hotel's Favorite
Reviewed August 27, 2018

Excellent luxury hotel, very easy to locate and a great location for exploring the rest of Vienna. Breakfast was great with a wide range on offer. The concierge was brilliant at advising places to visit and which restaurants we should try. Would highly recommend to...More

Date of stay: August 2018
2  Thank Davidp_Lee
Response from Kempinski_Vienna, Manager at Palais Hansen Kempinski ViennaResponded August 29, 2018

Dear David, Thank you very much for your review and your recommendation! We are glad that you enjoyed your stay with us. I will also share your nice feedback with our concierge. We hope to welcome you again at Palais Hansen Kempinski! Best regards, Carmen...More

Reviewed yesterday via mobile

3 nights at the hotel for family of 4. Receptionist who checked us in was unhelpful and was not proactive - did not provide any general info about hotel (check out time, where breakfast was etc. etc.) nor a map of the city. It was...More

Date of stay: December 2018
Thank Anita R
Reviewed 2 days ago via mobile

Excellent hotel in great location. Went for the Christmas markets and hotel was near major subway stop which made it convenient to reach all the hot spots, train station etc. Beautiful lobby, lounges and rooms. Staff is really excellent. They weren’t able to upgrade us...More

Date of stay: December 2018
Thank restarter
Response from Kempinski_Vienna, Manager at Palais Hansen Kempinski ViennaResponded yesterday

Thank you so much for your nice review! It is great to hear that you enjoyed your stay with us and that you want to return and visit other Kempinski hotels as well. Thank you also for your kind words about our staff, I will...More

Reviewed 3 days ago via mobile

The hotel is beautiful the staff very friendly and the buffet breakfast has a great selection And at weekends is available until 2 pm. The rooms are large with beautiful marble bathrooms and nice toiletries . The room has a Nespresso coffee machine and gowns...More

Date of stay: December 2018
Thank wendyt221
Response from Kempinski_Vienna, Manager at Palais Hansen Kempinski ViennaResponded yesterday

Thank you for your review! It is nice to hear that you enjoyed your stay with us so much, especially the room and the breakfast. I will share your kind feedback with my colleagues. Kind regards and we hope to welcome you again at Palais...More

View more reviews
Questions & Answers
Ask a question
bobbikinsLagunaWoods
August 14, 2018|
AnswerShow all 2 answers
Response from Kempinski_Vienna | Property representative |
Dear Mrs. Curtis, Our colleagues from the reservation department already sent you an email regarding your request. You may delete your post above or alter parts of it now, if you don't want to share your personal information... More
0
Votes
Aliaq8
August 10, 2018|
AnswerShow all 6 answers
Response from Kempinski_Vienna | Property representative |
Hello, the Ring Suite is the perfect choice for 2 adults and 2 children. With a separate sleeping and living room there is enough space for you. We don't charge the extra bed or crib nor the breakfast for children under... More
2
Votes
WorcesterDawn
July 24, 2018|
AnswerShow all 9 answers
Response from Kempinski_Vienna | Property representative |
Thank you for your message! Palais Hansen Kempinski is located in the historic city centre of Vienna and therefore a very convenient location to explore the most famous sights like Hofburg or St. Stephens's Cathedral and the... More
2
Votes
Google Translation
Room Tips
"Book rooms which are front facing."
793normanp
2 weeks ago
Read review
"Rooms facing the internal garden"
Kingxxxxx
Oct 21, 2018
Read review
"The suites are beautiful, ours was on a corner and had lots of light."
HelentheHappyFoodie
Oct 20, 2018
Read review
"demand change of sheets pillows towels upon ur arrival . My suite had a constant buzzing coming from the..."
339Angie
Sep 13, 2018
Read review
Show More 
PRICE RANGE
$304 - $1,288 (Based on Average Rates for a Standard Room)
LOCATION
AustriaVienna RegionViennaInnere StadtInner City
NUMBER OF ROOMS
152
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing