Amenities are amazing. Makes your stay home away from home. Loved the rain shower and robes provided. Bed and pillows were extremely comfortable. Breakfast had a great selection and the location is fabulous. We only used the metro to go to the palace and Bratislava.
I stayed at the Palais Hansen Kempinksi last weekend and it was by far one of the best experiences these days.... Even though I live in Vienna, such a change of scenery is really highly recommended.... "Lady in red" Vanessa gave us a warm welcome and surprised us with delicious pralines and fresh fruits... accompanied by a bottle of champagne very very fine and exquisite! the absolute highlight was the dinner at Edvard Restaurant... the service and the food really spectacular... very well presented and explained by Laura and her colleague... I would highly recommend " the carte blanche menu" of 5 or 7 courses ... If you're ever out in town, don't miss it.... huge compliments to chef Thomas Pedevilla, Great... merciii Chef! If you travel to Vienna, really the place to be.... Also highly recommended for the locals, Viennese... whether you want to break the routine or go out with your friends to experience something different, the Palais Hansen is the right address for it! p.s the Suite was beautiful and I slept like a baby ...:)…
My husband and I had a lovely stay at the Palais Hansen Kempinski in Vienna. The hotel is beautiful and the rooms are very comfortable and spacious. Easy to access the Ringstrasse from the hotel, we passed a pleasant couple of days walking around and checking out the sights. The service was especially notable. In particular, the concierge Gregory made our trip, arranging reservations for dinner and great seats for the opera, in addition to being friendly and welcoming. Five stars!
We are Titanium members and Kempinski Vienna is one of the best Kempinski hotels we stayed worldwide. Rooms are amazing (Junior Suite), inner decorations are 10/10, staff is superb and level of details are superb. Breakfast is also very very good, dinner very nice and hotel location is best you can get. We are looking forward coming back to this amazing Kempinski hotel. One of the best stays ever.
Together with the Kempinski in Turkey, Kempinski in Bangkok and the Kempinski in St Petersburg this must be one of the best Kempinski properties around the world. Great property. Great location. Amazing service. Clean, amazing housekeeping service. Close to the center of Vienna.
It was amazing! The food was great, the staff was exceptional. It was a delightful experience. If you are looking for a nice place for brunch - strongly recommend! For special occasions - it’s perfect. Definitely coming back! 👌
I've been to the Hansen Kempinski before for a function and saw that they served Afternoon Tea, which I simply just had to try. Well, it was brilliant! The atmosphere, the nibbles, the tea... just lovely! The staff was so attentive and kind, the food was superb and the tea hit just the right spot. I can definitely recommend and will return!
My husband and I travel extensively and are very selective with hotels we stay at. Even prior to our trip, this hotel's exemplary customer service already manifested by the manner they responded to my inquiries (have had to cancel several times due to travel restrictions as a result of the pandemic). Beyond the amazing facilities, the quality of food, and exceptional service, of particular noteworthy is their professional and courteous staff from all levels who treated us with warmth and utmost hospitality. We are so happy to have finally found a hotel we consider "home" when we visit Vienna again.
Lovely common areas. Superior room was large with fabulous bathroom, one touch shower (very large and separate) and bath with Ferragamo toiletries. Turn down service, free mini bar (non alcohol only sadly!). Great breakfast, very attentive staff.
Visited the Palais Hansen due to a business meeting and loved the stay. Such a wonderful experience - clean room with a personal welcome of the hotel in form of a Guglehupf - dedicated housekeeping service and attentive F&B Service. Overall it was an amazing stay and would highly recommend the hotel.