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The Ritz-Carlton, Vienna

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Schubertring 5-7 1010 Vienna, Vienna 1010 Austria
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (904)
Room & Suite (326)
Dining (113)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 07/16/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Ritz-Carlton, Vienna
Updated 07/16/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#28 of 390 hotels in Vienna
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders GreenPartner
The Ritz-Carlton, Vienna combines legendary The Ritz-Carlton service with Austrian hospitality. The Viennese 5-star hotel, located in four historic 19th-century palaces, combines Renaissance, Baroque and Gothic styles with contemporary luxury. In contrast to the historic exterior, modern design has been chosen for the interior. The 201 luxurious guest rooms and suites are generously proportioned and stylishly furnished. The Ritz-Carlton Club Lounge on the 7th floor of the luxury hotel in the centre of Vienna pampers its guests with personalized service as well as five culinary offers per day. The Ritz-Carlton Spa offers a wide range of luxurious spa products from the Austrian natural cosmetics brand Susanne Kaufmann and has elegantly appointed treatment suites that invite our guests to unique spa experiences. A separate wellness area for men and women with a sauna, a steam bath and heated relaxation loungers, a perfectly equipped fitness room and an 18m indoor pool with underwater music are also available to our guests. Unique culinary delights await guests at the farm-to-table Dstrikt Steakhouse, during aperitivo time at Pastamara - Bar con Cucina and the elegant hotel bar D-bar. Located on the 8th floor rooftop terrace, the Atmosphere Rooftop Bar offers a breathtaking view over the city. Exclusive meetings and events can be held in the Crystal Ballroom, three meeting rooms and two boardrooms. Located directly on Vienna's famous Ringstraße and only a short walk from the city park, the luxury hotel is the perfect starting point to discover Vienna.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Books, DVDs, music for children
Pets Allowed ( Dog / Pet Friendly )
Paid private parking on-site
Wifi
Hot tub
Pool / beach towels
Indoor pool
Heated pool
Fitness / spa locker rooms
Personal trainer
Sauna
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Kid-friendly buffet
Kids' meals
Outdoor dining area
Wine / champagne
Rooftop bar
Highchairs available
Strollers
Airport transportation
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Foot bath
Foot massage
Full body massage
Massage
Neck massage
Steam room
Waxing services
Rooftop terrace
24-hour security
Baggage storage
Concierge
Executive lounge access
Gift shop
Newspaper
Non-smoking hotel
ATM on site
Butler service
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Washing machine
Ironing service
Shoeshine
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bidet
Air purifier
Bathrobes
Interconnected rooms available
Room service
Seating area
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Electric kettle
Flatscreen TV
Radio
iPod docking station
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
City View
Languages Spoken
English, French, Russian, Spanish and 15 more

Location

Full view
100Great for walkers
Grade: 100 out of 100
187Restaurantswithin 0.3 miles
127Attractionswithin 0.3 miles
1872Reviews28Q+A100Room tips
Traveler rating
  • 1,444
  • 271
  • 98
  • 35
  • 24
Time of year
Traveler type
Language
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Popular mentions
Troy Pade wrote a review Jan 4
Los Angeles, California24 contributions15 helpful votes
The hotel is beautifully designed , great location and superior service. For shoppers it is located 10 minutes by foot from the heart of the Golden Zone and St. Stephens Platz. Easy walk to Bevedere as well. We had great service in the Club Level and the team there was wonderful, sadly I cannot recall their names. Bedding was very comfortable and the water pressure was so strong! As a hotel GM myself, it was hard to find anything to find wrong, because I always do, but not here. Cannot wait to return to Vienna and the Ritz-Carlton.
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Date of stay: December 2021
Rooms
Service
Sleep Quality
Room Tip: Back of the hotel is quieter.
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Response from RitzCarlton Vienna, General Manager at The Ritz-Carlton, Vienna
Responded 1 week ago
Dear Mr. Troy P, First of all thank you very much for taking the time and effort to praise us here on Tripadvisor. It is always a great pleasure to receive complimentary comments from our guests, but it is even more special to hear it from fellow hospitality experts. I know from personal experience, that when you work in a field you instantly look at it with a different perspective. I truly hope, that we will have the pleasure to welcome you back in the near future and until that, I wish you all the best! With kind regards, Judit Sipos Quality Manager
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Martin D wrote a review Jan 2
Toronto, Canada26 contributions9 helpful votes
+1
An incredible stay. The location is perfect. The rooms are stunning with so much attention to detail. The pool/spa area was heavenly. The customer service was exceptional… it was evident you were staying at a Ritz Carlton. I would highly recommend this hotel.
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Date of stay: January 2022Trip type: Traveled as a couple
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Response from RitzCarlton Vienna, General Manager at The Ritz-Carlton, Vienna
Responded 1 week ago
Dear Mr. MartinD1020, I am delighted to know that you enjoyed your visit and very pleased that we were able to contribute to a memorable stay. It is great to hear that you enjoyed our rooms and the spa area as well. But most of all, what means really a lot for us, is that you were so happy with the services of our Ladies and Gentlemen. We are looking forward to another opportunity to welcome you and until that I wish you all the best! With kind regards, Judit Sipos Quality Manager
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Usha Singh wrote a review Jan 2
Doha, Qatar41 contributions6 helpful votes
Excellent service provided by host George. Breakfast is royal. First time in Ritz Carlton and it's Royal. No hotel in the world can match it's hospitality. Highly recommended to stay here if you are in town. Rooms was so big with King size bed. Good aeration and light. Ambience very stylish with latest design. Must try breakfast.
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Date of stay: January 2022Trip type: Traveled on business
1 Helpful vote
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Response from RitzCarlton Vienna, General Manager at The Ritz-Carlton, Vienna
Responded 1 week ago
Dear Jesus M, Following your recent stay here at The Ritz-Carlton, Vienna, I would like to thank you for having taken the time to post on Tripadvisor in such a complimentary way. It is our philosophy to ensure that we provide our guests with the highest standards of product and service at all times. The continual monitoring of guest comments is, therefore, vital for our continued success. I am delighted to know that you enjoyed your visit and very pleased that we were able to contribute to a memorable stay. It is always a pleasure when guests take the time to commend the hotel and I have shared your kind praises with Georgi and all the Ladies and Gentlemen. With kind regards, Judit Sipos Quality Manager
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Gonçalo Sousa Correia wrote a review Dec 2021
47 contributions68 helpful votes
This was the third or the fourth time I stayed at The Ritz Carlton Vienna and the experiences go better and better. There is one thing that I really appreciate about this property and that I find very unique across RC hotels: the check-in experience. You must try it out by yourself. The classic buildings that give life to hotel are beautifully renovated and have the RC touch that everyone loves. This time, we had the chance to stay at a suite with balcony and great views, which was very unique! Also, the breakfast at Panorama was an incredible experience. Even though Vienna has many options for breakfast/brunch, every guest staying at the RC should try the Panorama at least once. I will surely come back soon and I simply cannot wait! Thank you very much to everyone, specially the FO team and Mr. Hoehn, the new GM, who made sure our stay would be fantastic. Indeed it was!
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Date of stay: November 2021
Value
Rooms
Service
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Response from RitzCarlton Vienna, General Manager at The Ritz-Carlton, Vienna
Responded 1 week ago
Dear Mr. GoncaloSousaCorreia, I am pleased to know that you enjoyed your stay so much and delighted that you consider The Ritz-Carlton, Vienna to be a ‘home away from home’. I do hope we may have the pleasure of welcoming you for many years to come. We value greatly such encouraging and complimentary comments, which allow us to focus on the important issues of guest service and personal attention. On behalf of all the Ladies and Gentlemen, and especially our Front Desk team may I thank you for taking the time and trouble to share with us your kind comments. With warm regards, Judit Sipos Quality Manager
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Gavin W wrote a review Dec 2021
15 contributions21 helpful votes
Just back from a superlative festive stay at the RC Vienna Everything and every interaction with the team was perfect A special mention to the team in the club lounge, who were all so helpful and charming and made Christmas for us so special We had the best sbagliato in Pastarama, and beautiful steak in Distrkt. Finally, it may seem a small point but I sat down in reception waiting for my husband, and a member of the team offered me a glass of champagne. This is place is special and I cannot wait to go back
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Date of stay: December 2021Trip type: Traveled as a couple
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Response from RitzCarlton Vienna, General Manager at The Ritz-Carlton, Vienna
Responded 1 week ago
Dear 223gavinw, I am delighted to know that you enjoyed your visit and very pleased that we were able to contribute to a memorable stay, especially that you have visited us during Christmas time. It is always a pleasure when guests take the time to commend the hotel and also the thoughtfulness and attentiveness of our Ladies and Gentlemen. This really shows us that we love our job, we are doing it with passion and we are genuinely happy to welcome each and every one of our guests. I am looking forward to the next opportunity of being able to welcome you and until that I wish you an amazing 2022. With kind regards, Judit Sipos Quality Manager
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PRICE RANGE
$325 - $625 (Based on Average Rates for a Standard Room)
LOCATION
AustriaVienna RegionViennaInner City
NUMBER OF ROOMS
201
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Frequently Asked Questions about The Ritz-Carlton, Vienna
Which popular attractions are close to The Ritz-Carlton, Vienna?
Nearby attractions include First Escape (0.2 miles), Concerts in St. Anne’s Church (0.2 miles), and The Vienna Philharmonic (0.2 miles).
What are some of the property amenities at The Ritz-Carlton, Vienna?
Some of the more popular amenities offered include an indoor pool, a rooftop bar, and free wifi.
Which room amenities are available at The Ritz-Carlton, Vienna?
Top room amenities include air conditioning, a flat screen TV, and a bidet.
What food & drink options are available at The Ritz-Carlton, Vienna?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at The Ritz-Carlton, Vienna?
Yes, a parking garage, paid private parking on-site, and secured parking are available to guests.
What are some restaurants close to The Ritz-Carlton, Vienna?
Conveniently located restaurants include Paul, Apron, and Loca.
Are there opportunities to exercise at The Ritz-Carlton, Vienna?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does The Ritz-Carlton, Vienna have airport transportation?
Yes, The Ritz-Carlton, Vienna offers airport transportation for guests. We recommend calling ahead to confirm details.
Is The Ritz-Carlton, Vienna located near the city center?
Yes, it is 0.5 miles away from the center of Vienna.
Are any cleaning services offered at The Ritz-Carlton, Vienna?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Ritz-Carlton, Vienna?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.