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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
About
#24 of 383 hotels in Vienna
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Travelers' Choice
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The Ritz-Carlton, Vienna combines legendary The Ritz-Carlton service with Austrian hospitality. The Viennese 5-star hotel, located in four historic 19th-century palaces, combines Renaissance, Baroque and Gothic styles with contemporary luxury. In contrast to the historic exterior, modern design has been chosen for the interior. The 201 luxurious guest rooms and suites are generously proportioned and stylishly furnished. The Ritz-Carlton Club Lounge on the 7th floor of the luxury hotel in the centre of Vienna pampers its guests with personalized service as well as five culinary offers per day. The Ritz-Carlton Spa offers a wide range of luxurious spa products from the Austrian natural cosmetics brand Susanne Kaufmann and has elegantly appointed treatment suites that invite our guests to unique spa experiences. A separate wellness area for men and women with a sauna, a steam bath and heated relaxation loungers, a perfectly equipped fitness room and an 18m indoor pool with underwater music are also available to our guests. Unique culinary delights await guests at the farm-to-table Dstrikt Steakhouse, during aperitivo time at Pastamara - Bar con Cucina and the elegant hotel bar D-bar. Located on the 8th floor rooftop terrace, the Atmosphere Rooftop Bar offers a breathtaking view over the city. Exclusive meetings and events can be held in the Crystal Ballroom, three meeting rooms and two boardrooms. Located directly on Vienna's famous Ringstraße and only a short walk from the city park, the luxury hotel is the perfect starting point to discover Vienna.
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Property amenities
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Room features
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Room types
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Good to know
HOTEL CLASS
HOTEL STYLE
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Languages Spoken
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Location
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100Great for walkers
Grade: 100 out of 100
187Restaurantswithin 0.3 miles
128Attractionswithin 0.3 miles
Contact
Schubertring 5-7 1010 Vienna, Vienna 1010 Austria
Name/address in local language
Getting there
StadtparkVienna U-Bahn3 min
KarlsplatzVienna U-Bahn7 min
Rental CarsSee rental cars from $35/day
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See all nearby attractions1843Reviews28Q+A100Room tips
Reviews
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Popular mentions
Great stay at the Vienna Ritz Carlton! Unfortunately Europe continues to stay in lock down but the Staff at the Ritz Carlton definitely continues to do a great job. I stayed overnight to catch my flight connection the next day and thoroughly enjoyed my time there. As a Marriott platinum member I received an upgrade to a two room suite, which was greatly appreciated. The rooms are immaculate and all rooms on the 6th floor have balconies overlooking beautiful Vienna. All of the staff were incredibly kind and my in room meal was perfectly prepared. I have stayed here on several occasions and been incredibly satisfied.
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Date of stay: April 2021Trip type: Traveled on business
Helpful
Hello dear Manager It’s Mina beroufeh This is the second email I am writing to compliment the staffs during both times I stayed In ur hotel For the first time unfortunately I don’t remember the names if u help me for that I will thank u , there was a very young gentleman about 18 I think , he was super helpful and polite Second time ur amazing staff were FLORENCE, AMANDE , SZOLD,TAMARO and other staff . All were helpful , polite and super caring. I really like ur hotle , from any aspect it’s amazing , I always recommend it to my friends, I wish u receive this email , plz inform me if u receive it. Best regards Mina Sent from my iPhone
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Date of stay: January 2021Trip type: Traveled on business
1 Helpful vote
Helpful
Response from RitzCarlton Vienna, Geschäftsführer at The Ritz-Carlton, Vienna
Responded Apr 13, 2021
Dear MINA-6182, Thank you for taking the time to write a lovely review about the hotel. I was thrilled to learn our Ladies and Gentlemen were able to create such a unique experience for you during your both stays with us. I feel very fortunate to work with outstanding ladies and gentlemen like Florence, Amanda, Zsolt and Tamara. I will be sure to share your kind words with them and all the other ladies and gentlemen. I love reading reviews like yours. Thank you for sharing your experience with the travel community. We look forward to welcoming you back in the near future. Sincerely, Sebastian Naumann Director of Quality
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Over all a very luxurious experience. Pros- staff is very friendly and helpful. Amenities are very good quality. Location of the hotel is around the main shopping area. Food quality is very good and delicious. What i liked the most is every time hotel staff addressed me by my name which made me feel valued Cons- my room view was the room on the opposite side. So not all the rooms have a city or outside view. Both the sides of the bed doesn't have light switches. Definitely will visit again. As always Ritz lived up to it’s standard. 😊
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Date of stay: March 2021Trip type: Traveled on business
1 Helpful vote
Helpful
Response from RitzCarlton Vienna, Geschäftsführer at The Ritz-Carlton, Vienna
Responded Mar 22, 2021
Dear Forverer-Traveller, Thank you for sharing your wonderful review of our property with the Trip Advisory community. I am thrilled you enjoyed the amenities and services. We will use your feedback to learn and grow and it already has been shared with our ladies and gentlemen. We strive to be your “home away from home” when traveling and hope to welcome you back again soon. Sincerely, Sebastian Naumann Director of Quality
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We had long desired to visit Vienna, and in our many travels had not made it there. Then my daughter had spring break from university in Paris, and finally the opportunity presented itself. We booked this trip with few expectations other than comfort and exceptional service, and we experienced so much more. We visited pre-COVID era and had the privilege to experience the property in all its glory, with all its amenities. Like the beautiful city in which it sits, the hotel echoed the magnificent architecture for which Vienna receives much well-deserved praise. Near the city's heart, the property offered easy access to the most visited sites such as the Schonbrunn Palace. We stayed in a suite that offered much-needed space as we had two rooms and four in our party. We found it very comfortable to host gatherings in our living room, but because we had upgraded to the club level, there was little need. The club lounge in this particular property offered one of the very best we had experienced. Each meal provided excellent regional fare such as schnitzel and streusel, both wonderful and delicious. All the food we found delectable. The on-site restaurants were also excellent, and we enjoyed the cocktail lounge a couple of times. The service - truly extraordinary - added to our lovely stay. And I loved the pool, sauna, steam room, and spa. I swam every day and took advantage of the world-class treatments available. We thoroughly enjoyed every moment of our stay, and think back with great gratitude that we soaked in Vienna at its fullest, with the gorgeous city as the marvelous setting. We will return.…
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Date of stay: February 2020
Value
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Service
Room Tip: Our room overlooked the main thoroughfare, but was very quiet and lovely
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2 Helpful votes
Helpful
+1
Dear Ritz carton, I would like to express my thanks and appreciation for the service and care I received at the Ritz-Carton Vienna from all the staff specially Staff Mr Sebastian who was very professional, thoughtful and caring always smiling and helpful. Also staff Mrs Salome who always great me by name and assisted me as well as my team throughout my stay. The tasty breakfast was just delicious and the cleanliness of the room was just perfect. I would like to say that I have the best experience ever in Europe at your hotel and this is thanks to the hotel staff which treated me with politeness and professionalism at all times, I would like to encourage all traveler to stay at the Ritz-Carton Vienna.
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Date of stay: September 2020Trip type: Traveled on business
3 Helpful votes
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PRICE RANGE
$325 - $625 (Based on Average Rates for a Standard Room)
LOCATION
AustriaVienna RegionViennaInner City
NUMBER OF ROOMS
201
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