Great stay at the Vienna Ritz Carlton! Unfortunately Europe continues to stay in lock down but the Staff at the Ritz Carlton definitely continues to do a great job. I stayed overnight to catch my flight connection the next day and thoroughly enjoyed my time there. As a Marriott platinum member I received an upgrade to a two room suite, which was greatly appreciated. The rooms are immaculate and all rooms on the 6th floor have balconies overlooking beautiful Vienna. All of the staff were incredibly kind and my in room meal was perfectly prepared. I have stayed here on several occasions and been incredibly satisfied.
Hello dear Manager It’s Mina beroufeh This is the second email I am writing to compliment the staffs during both times I stayed In ur hotel For the first time unfortunately I don’t remember the names if u help me for that I will thank u , there was a very young gentleman about 18 I think , he was super helpful and polite Second time ur amazing staff were FLORENCE, AMANDE , SZOLD,TAMARO and other staff . All were helpful , polite and super caring. I really like ur hotle , from any aspect it’s amazing , I always recommend it to my friends, I wish u receive this email , plz inform me if u receive it. Best regards Mina Sent from my iPhone
Over all a very luxurious experience. Pros- staff is very friendly and helpful. Amenities are very good quality. Location of the hotel is around the main shopping area. Food quality is very good and delicious. What i liked the most is every time hotel staff addressed me by my name which made me feel valued Cons- my room view was the room on the opposite side. So not all the rooms have a city or outside view. Both the sides of the bed doesn't have light switches. Definitely will visit again. As always Ritz lived up to it’s standard. 😊
We had long desired to visit Vienna, and in our many travels had not made it there. Then my daughter had spring break from university in Paris, and finally the opportunity presented itself. We booked this trip with few expectations other than comfort and exceptional service, and we experienced so much more. We visited pre-COVID era and had the privilege to experience the property in all its glory, with all its amenities. Like the beautiful city in which it sits, the hotel echoed the magnificent architecture for which Vienna receives much well-deserved praise. Near the city's heart, the property offered easy access to the most visited sites such as the Schonbrunn Palace. We stayed in a suite that offered much-needed space as we had two rooms and four in our party. We found it very comfortable to host gatherings in our living room, but because we had upgraded to the club level, there was little need. The club lounge in this particular property offered one of the very best we had experienced. Each meal provided excellent regional fare such as schnitzel and streusel, both wonderful and delicious. All the food we found delectable. The on-site restaurants were also excellent, and we enjoyed the cocktail lounge a couple of times. The service - truly extraordinary - added to our lovely stay. And I loved the pool, sauna, steam room, and spa. I swam every day and took advantage of the world-class treatments available. We thoroughly enjoyed every moment of our stay, and think back with great gratitude that we soaked in Vienna at its fullest, with the gorgeous city as the marvelous setting. We will return.…
Dear Ritz carton, I would like to express my thanks and appreciation for the service and care I received at the Ritz-Carton Vienna from all the staff specially Staff Mr Sebastian who was very professional, thoughtful and caring always smiling and helpful. Also staff Mrs Salome who always great me by name and assisted me as well as my team throughout my stay. The tasty breakfast was just delicious and the cleanliness of the room was just perfect. I would like to say that I have the best experience ever in Europe at your hotel and this is thanks to the hotel staff which treated me with politeness and professionalism at all times, I would like to encourage all traveler to stay at the Ritz-Carton Vienna.