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The Ritz-Carlton, Vienna

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Schubertring 5-7 | 1010 Vienna, Vienna 1010, Austria
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806 Reviews from our TripAdvisor Community

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Showing 591: English reviews
Kinshasa
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

Another great experience at one of The Ritz's restaurant. Especially noticeable the attention given to my daughter. We ordered from the children's menu and she was given Disney's cutlery appropriate to her size and coloring things to ensure she was not bored by us adults. Not worth mentioning that she ate her entire plate - very unusal for my daughter...... More 

Helpful?
Thank MLSkinshasa
Shanghai
2 reviews
5 of 5 stars Reviewed 3 days ago NEW via mobile

Great location - within walking distance to most of the attraction and dining places . Historical building but very stylish renovation. Superb and efficient service. Staff are friendly and attentive. Very spacious room and bed very comfortable. The breakfast was excellent with wide choice from the menu. Worth the money.

Helpful?
Thank VincentTai2013
Fort Myers, Florida
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We spent three nights here in June and loved it! We arrived from London and our plane had been delayed causing us to reach the hotel about 1:00 am. Despite our middle of the night check in, the staff was courteous and very helpful in getting us settled in quickly. We had two adjoining rooms, both very modern in decor... More 

Helpful?
Thank travelpro2014
Dallas, TX
Level Contributor
216 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a very nice hotel in a good location. We looked at the pricing though to stay a few more nights and compared to some other hotels of the same quality it's not worth the cost. Also if you order food off the menu for breakfast, you may or may not get your order. The first day I ordered... More 

Helpful?
Thank boymomdfw
ManagerRitzCarlton, General Manager at The Ritz-Carlton, Vienna, responded to this review

Dear Guest, Thank you for sharing your experience with our hotel. We are happy to know you enjoyed your overall stay but do regret that we were unable to fully live up to your expectations. I am very sorry that you did not receive your breakfast orders for two days in a row, this should not have happened. We have... More 

keller, tx
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Spent two night with a family of 5 and had a wonderful experience. Service and Staff were superb, as expected. Due the popularity it was tough to get into the rooftop club during the evening. Check out the great fitness, pool and spa.

Helpful?
1 Thank BowmanSauce
ManagerRitzCarlton, General Manager at The Ritz-Carlton, Vienna, responded to this review

Dear Guest, Thank you very much for your review. So happy to hear that your stay went so well and that you enjoyed our service and facilities. Our spa is indeed lovely and the perfect place to relax. We do look forward to welcoming you back very soon, With kind regards, Jean-Paul Dantil General Manager More 

new york
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 1 week ago

We spent 4 wonderful days at the Ritz Carlton Vienna. The rooms were very well done - with an incredible amount of technology. (a little complicated at first but we quickly go the hang of it) The club team was extremely helpful. Special shout out to Moritz in the club (who we quickly nicknamed St. Moritz) for his great dinner... More 

Helpful?
1 Thank robertnewyork1
ManagerRitzCarlton, General Manager at The Ritz-Carlton, Vienna, responded to this review

Dear Guest, Thank you for sharing your very positive experience with us! We are very happy to read you enjoyed your stay and that Moritz at the club lounge had some great dinner suggestions for you. Also happy to know you found our apple strudel really tasty. It is served daily at 4 pm in our club lounge as a... More 

Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

This is hard, really hard. We have been on a romantic vacation in Vienna last month and yet I am lost for words regarding this fantastic facility. So lost of words that I couldn't bring myself to summarize such a pleasant and wholesome stay in merely a brief. I can assure you that whatever you are about to read next... More 

Helpful?
1 Thank Meydan B
ManagerRitzCarlton, General Manager at The Ritz-Carlton, Vienna, responded to this review

Dear Guest, Wow! Thank you so much for the wonderful review and for recommending our hotel. We are all very proud to know you had such a perfect stay and thank you for sharing your very positive experience. We are delighted that our ladies and gentlemen made you feel special (Elisabeth in particular) and I will gladly share your kind... More 

Austin, Texas
Level Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We really enjoyed our stay here -- excellent service, the staff was just wonderful. Rooms were comfortable and lovely, but I do have one complaint. We booked the Concierge Level, but what we actually got was "concierge access". We were on the third level of the hotel, but the concierge lounge is actually on the 7th or 8th floor. I... More 

Helpful?
1 Thank Sundevil86
ManagerRitzCarlton, General Manager at The Ritz-Carlton, Vienna, responded to this review

Dear Guest, Thank you very much for your review. We are really happy to know you enjoyed your stay and felt well-cared for by our ladies and gentlemen. Sorry to read you were quite disappointed with your room - I may assure you that we would have gladly facilitated a room move to a higher floor. I also need to... More 

Level Contributor
12 reviews
6 hotel reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

Nice hotel. Good location. Concierges werent very helpful. The breakfast is good. Staff was professional and nice. Our room was actually nice and pleasant and spacious. Overall good experience .............::::::::::::::::::::::::

Helpful?
Thank Sara D
ManagerRitzCarlton, General Manager at The Ritz-Carlton, Vienna, responded to this review

Dear Guest, Thank you very much for your review. We are so happy to read you had a very nice stay at The Ritz-Carlton, Vienna. Sorry about the concierges, they are usually very attentive and helpful. I will of course share your feedback with them. We do hope to welcome you back very soon, With kind regards, Jean-Paul Dantil General... More 

Stockholm, Sweden
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

Had the possibility to spend a couple of days in Vienna at the Ritz Carlton. A very high service level in all areas of the hotel. Breakfast with a wide selection to choose from, clean and large room with a superior bed. You will also find a really good rooftop bar with a god wiev A strong recommendation if you... More 

Helpful?
1 Thank R4785KBtonyg
ManagerRitzCarlton, General Manager at The Ritz-Carlton, Vienna, responded to this review

Dear Guest, Thank you very much for sharing your very positive experience with us and for recommending our hotel! We look forward to welcoming you back very soon, With kind regards, Jean-Paul Dantil General Manager More 

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Staying in Inner City

Neighborhood Profile
Inner City
In Vienna's best-known district, pedestrian boulevards Kärntner Strasse and Graben connect you with landmarks such as the Wiener Staatsoper (Vienna State Opera), Vienna’s iconic Stephansdom (St. Stephen’s Cathedral) and the vast compound of Hofburg, the Habsburgs’ former Imperial Palace. Peek down side streets such as Annagasse and Weihburggasse, and Graben’s Seilergasse and Habsburggasse, to get a feel for the center. The Imperial Apartments and the refreshingly demystifying Sissi Museum are must-dos at Hofburg. Spacious squares such as Am Hof and Freyung often host beautiful seasonal and antiques markets.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Spa
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
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About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Spa
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Located next to Stadtpark directly on the famous Ring Boulevard, The Ritz-Carlton combines the charm of four historical buildings with stylish and modern interior design. The hotel’s Club Lounge remains unique in the city and is specifically designed for the luxury seeking traveler. Guests can rejuvenate at The Ritz-Carlton Spa, a luxury urban retreat that combines Austrian know-how and products with international spa expertise in order to create holistic, memorable spa experiences. The Ritz-Carlton Spa features six elegantly appointed treatment suits, a Health Club, Fitness area, sauna, steam bath and relaxation area in separated ladies and gentlemen areas and 60-ft. long indoor pool with underwater music. Atmosphere Rooftop Bar on the 8th floor became Vienna’s new hot-spot and has spectacular views over the city whilst Dstrikt Steakhouse offers the best selection of Austrian meats cooked on a “Josper” charcoal grill directly from farm-to-table. In Melounge Lobby Lounge you enjoy a rich breakfast during the mornings, an incomparable, modern interpreted afternoon tea "Tea & The City" during the afternoons and a delicious cheese plate from "Poehl am Naschmarkt" together with one of the best wines in the world. ... more   less 

Additional Information about The Ritz-Carlton, Vienna

Address: Schubertring 5-7 | 1010 Vienna, Vienna 1010, Austria
Location: Austria > Vienna Region > Vienna > Inner City , Innere Stadt
Price Range: $318 - $508 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Vienna 5*
Number of rooms: 202
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Hotel Style:
#7 Spa Hotel in Vienna
#8 Business Hotel in Vienna
#13 Romantic Hotel in Vienna
#13 Family Hotel in Vienna
#14 Luxury Hotel in Vienna
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