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The Ritz-Carlton, Vienna

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Schubertring 5-7 1010 Vienna, Vienna 1010 Austria
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (862)
Room & Suite (302)
Dining (90)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 10/22/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Ritz-Carlton, Vienna
Updated 10/22/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#25 of 377 hotels in Vienna
Location
Cleanliness
Service
Value
2020 Travelers' Choice Best of the Best
GreenLeaders GreenPartner
Located next to Stadtpark directly on the famous Ring Boulevard, The Ritz-Carlton, Vienna combines the charm of four historical buildings with a stylish and modern interior design. Our luxury Vienna, Austria hotel's Club Lounge remains unique in the city and is specifically designed for the luxury-seeking traveller. Guests can rejuvenate at The Ritz-Carlton Spa, an urban retreat that combines Austrian know-how and products with international spa expertise in order to create holistic, memorable spa experiences. The Ritz-Carlton Spa features six elegantly appointed treatment suites, a Health Club, Fitness area, sauna, steam bath and relaxation area in separated ladies and gentlemen areas and 60-ft. long indoor pool with underwater music. The Atmosphere Rooftop Bar on the 8th floor is Vienna’s new hot-spot and has spectacular views of the city. At the Melounge Lobby Lounge, you can enjoy an incomparable, modern interpreted afternoon tea "Tea & The City" during the afternoons.
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Room & Suite (302)302
Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Books, DVDs, music for children
Pets Allowed ( Dog / Pet Friendly )
Paid private parking on-site
Wifi
Hot tub
Pool / beach towels
Indoor pool
Heated pool
Private pool
Fitness / spa locker rooms
Personal trainer
Sauna
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Kid-friendly buffet
Kids' meals
Outdoor dining area
Wine / champagne
Rooftop bar
Highchairs available
Strollers
Airport transportation
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Foot bath
Foot massage
Full body massage
Massage
Neck massage
Steam room
Waxing services
Rooftop terrace
24-hour security
Baggage storage
Concierge
Executive lounge access
Gift shop
Newspaper
Non-smoking hotel
ATM on site
Butler service
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Washing machine
Ironing service
Shoeshine
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bidet
Air purifier
Bathrobes
Interconnected rooms available
Room service
Seating area
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Electric kettle
Flatscreen TV
Radio
iPod docking station
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Family
Languages Spoken
English, French, Russian, Spanish and 15 more
Hotel links
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Location

Full view
100Great for walkers
Grade: 100 out of 100
186Restaurantswithin 0.3 miles
129Attractionswithin 0.3 miles
1,841Reviews28Q+A100Room tips
Traveler rating
  • 1,419
  • 270
  • 95
  • 34
  • 23
Time of year
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Popular mentions
Asmaangelina wrote a review Sep 2020
Doha, Qatar175 contributions12 helpful votes
+1
Dear Ritz carton, I would like to express my thanks and appreciation for the service and care I received at the Ritz-Carton Vienna from all the staff specially Staff Mr Sebastian who was very professional, thoughtful and caring always smiling and helpful. Also staff Mrs Salome who always great me by name and assisted me as well as my team throughout my stay. The tasty breakfast was just delicious and the cleanliness of the room was just perfect. I would like to say that I have the best experience ever in Europe at your hotel and this is thanks to the hotel staff which treated me with politeness and professionalism at all times, I would like to encourage all traveler to stay at the Ritz-Carton Vienna.
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Date of stay: September 2020Trip type: Traveled on business
1 Helpful vote
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Bastiaan B wrote a review Aug 2020
7 contributions
The steak tartare and wine was much better here than what I tried at Sacher hotel. The salad was good but a bit salty. The food is good, meat is done as requested and they paid a lot of attention to details to give guests pleasant experience. I got the table as requested by the window. The help from Patrick, the restaurant manager is amazing . He truly keeps up the standard and service customers expected from a place like DStrikt. Natasha was an amazing host and helped with grace and class.
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Date of stay: August 2020Trip type: Traveled with friends
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Ana P wrote a review Aug 2020
3 contributions
We attended the spa for a day pass with massages at The Ritz in Vienna. The spa area was very clean and the massages were lovely. The downside of our visit was that there was a family with screaming children in the pool area, wearing outside clothing and shoes. This was absolutely unacceptable, considering the current Covid situation and the fact that the rest of the guest were barefoot or in spa slippers. When we notified the staff, we were told that is was no problem that they were wearing outside shoes and that they would let them know that they should just hide their shoes. We were slightly shocked by the response, and decides to leave early to avoid putting our health at risk. We will most probably not visit this Spa again in the near future.
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Date of stay: August 2020Trip type: Traveled with family
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Response from RitzCarlton Vienna, General Manager at The Ritz-Carlton, Vienna
Responded Aug 24, 2020
Dear G6525VVanap. Warm greetings from Vienna! Thank you for most recent spa visit. I am more than happy to read that you enjoyed the treatment and by your comment that our facility was immaculate clean. Regarding your observation at the pool – I totally agree with you. We have strict rules at the pool to prevent injuries and maintain our high hygiene standards. Our ladies and gentlemen are always on top of it. However, it is possible that guests do not follow the rules and regulations. I am very sorry that you had to experience such an inconvenient situation. We take feedback such yours very serious. I truly hope you will give us the opportunity to welcome you back in the future to prove that we can do so much better and restore your confidence in our team's abilities and professionalism. That being said, I would like to offer you an invite back to our day spa for two person. If you would like to accept my gesture, please contact us directly via direct message service by TripAdvisor. I am looking forward to hearing from you. Best regards, Sebastian Naumann
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LadyJules67 wrote a review Jul 2020
Chester, United Kingdom166 contributions54 helpful votes
My best friend and I try to travel to different Christmas markets each year and will always book afternoon tea somewhere. The Ritz was beautifully set out for afternoon tea which was accompanied by a small musical group which added to the ‘Christmas’ atmosphere beautifully. They also had their own Christmas market on the roof which was a couple of small wooden huts where you could go and sit and have a drink. Although it was quite small it was still an added touch to make you feel welcome and had great views over the lit up city. Normally only residents are allowed up onto the roof but my friend had arranged it before we travelled. A lovely little treat after our afternoon tea. My friend is gluten free and they went out of their way to accommodate. I was told it was delicious!
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Date of stay: December 2019
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Response from RitzCarlton Vienna, General Manager at The Ritz-Carlton, Vienna
Responded Jul 21, 2020
Dear LadyJules67, Warmest greetings from The Ritz-Carlton, Vienna! Thank you for sharing your review globally and for rating us so highly.It is a pleasure to read that you enjoyed our roof top bar and we are very much looking forward to your next visit soon. Kind regards, Dijana Horrak Guest experience Manager
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Jason Rydalch wrote a review Apr 2020
Salt Lake City, Utah1 contribution
Thank you for the excellent service and outstanding venue! My room, room service, the courteous and professional staff (Katja and Silvia at the Front Desk), were all well above expectations. So nice to find a staff, accommodations and work out facility all aligned for a great business trip! Local restaurant suggestions were exceptional, help with concert tickets and car arrangements to Budapest were exactly what I needed....all done very timely and with professional taste. Thank you Dijana to you and your entire team! Can't wait to get back to Vienna again! All the best!
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Date of stay: October 2019
Rooms
Cleanliness
Service
Trip type: Traveled on business
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Response from ManagerRitzCarlton, Manager at The Ritz-Carlton, Vienna
Responded Apr 22, 2020
Dear JR-Ryde, Warmest greetings from The Ritz-Carlton, Vienna! Thank you for sharing your experience globally and for rating us so highly. Feedback like yours is very encouraging and motivates us to continue to deliver an experience beyond expectation. We look forward to your return in the near future. with kind regards, Dijana Horrak Guest Experience Manager
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Previous
PRICE RANGE
$325 - $625 (Based on Average Rates for a Standard Room)
LOCATION
AustriaVienna RegionViennaInner City
NUMBER OF ROOMS
201
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Frequently Asked Questions about The Ritz-Carlton, Vienna
Which popular attractions are close to The Ritz-Carlton, Vienna?
Nearby attractions include First Escape (0.2 miles), The Vienna Philharmonic (0.2 miles), and St. Anna's Church (0.2 miles).
What are some of the property amenities at The Ritz-Carlton, Vienna?
Some of the more popular amenities offered include an indoor pool, a rooftop bar, and free wifi.
Which room amenities are available at The Ritz-Carlton, Vienna?
Top room amenities include air conditioning, a flat screen TV, and a bidet.
What food & drink options are available at The Ritz-Carlton, Vienna?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at The Ritz-Carlton, Vienna?
Yes, a parking garage, paid private parking on-site, and secured parking are available to guests.
What are some restaurants close to The Ritz-Carlton, Vienna?
Conveniently located restaurants include Paul, Apron, and Loca.
Are there opportunities to exercise at The Ritz-Carlton, Vienna?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does The Ritz-Carlton, Vienna have an airport shuttle?
Yes, The Ritz-Carlton, Vienna offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is The Ritz-Carlton, Vienna located near the city center?
Yes, it is 0.5 miles away from the center of Vienna.
Are any cleaning services offered at The Ritz-Carlton, Vienna?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Ritz-Carlton, Vienna?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.