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Hotel Ambassador

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Kaerntner Strasse 22 Neuer Markt 5, Vienna 1010 Austria
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (332)
Room & Suite (96)
Dining (34)
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Daily temperature and symptom checks for staff
Updated 07/30/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 07/30/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#176 of 387 hotels in Vienna
Location
Cleanliness
Service
Value
Ambassador Hotel is a luxurious business hotel, located in the heart of Vienna, directly on the Kärntner Strasse shopping street.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Bar / lounge
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Baggage storage
Wifi
Restaurant
Breakfast available
Breakfast buffet
Banquet room
Meeting rooms
Concierge
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Historic Hotel
Classic
Languages Spoken
German

Location

Full view
100Great for walkers
Grade: 100 out of 100
344Restaurantswithin 0.3 miles
221Attractionswithin 0.3 miles
757Reviews15Q+A80Room tips
Traveler rating
  • 314
  • 276
  • 92
  • 33
  • 42
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Popular mentions
Simona wrote a review Sep 7
34 contributions14 helpful votes
+1
We stayed in this hotel for two nights at the end of August, after a long car journey through Europe. We arrived late enough in the evening, around 20 o'clock. The services were well below expectations for a 5 stars hotel in the middle of Vienna. First of all, parking. Due to modernization works that are carried out in front of the hotel, we were guided at front desk to a public parking lot (payed) located to a few minutes walk away, carrying our luggage alone, because there is any bellboy. We should have been warned about that when we booked the room. Hard to belive for a 5-stars hotel! The room’s furniture (century old furniture with historical significance but not practical) is degraded, the upholstery is worn out, the enclosure doors did not close well, and the noise from the next room made by other guests (less tired than we were). Finally, at last breakfast, I have received gluten-free bread expired in July and June respectively (I have gluten intolerance)!!! I’ve noticed that because I’ve got the bread wrapped up. Of course, on check out we had to go alone by walk with the luggage to the parking lot. I recommend this hotel only for the location.
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Date of stay: August 2021
Value
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iWiebe wrote a review Feb 2021
Utrecht, The Netherlands1095 contributions256 helpful votes
The hotel is very well located on one of the main shopping streets in Vienna. Very spacious rooms which seem te be somewhat dated. Some staff somewhat grumpy but all in all a very good choice to stay.
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Date of stay: March 2020
2 Helpful votes
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Sarah wrote a review Feb 2020
Chicago, Illinois1077 contributions195 helpful votes
This (Oct 2019) was the third time I stayed at this hotel because the first two times were excellent. This time wasn't perfect, but it was still okay. I love the actual hotel and the location. The rooms are big and spacious, the bathrooms are nice, the lobby is beautiful, the location is beyond convenient. The bad thing about this stay is that there was MAJOR construction going on immediately around the hotel. You cannot get dropped off by a taxi in front. In fact, we had to be dropped off several blocks away, which wasn't ideal coming from the airport after 12 hours of traveling and with all of our luggage. The gentleman who checked us in was not very enthusiastic, either. We stayed in a classic room with a king-sized bed. It was very nice with a beautiful chandelier and traditional Viennese decor. The bathroom was huge, marble, and modern with a very good hairdryer. The only problem with the room was that the sound of construction was LOUD and started very early in the morning. It wasn't quite as bad with the windows closed, but we wanted the breeze since it was in the mid-60's/low-70's when we were there. The service wasn't great. The hotel seemed quite understaffed, but maybe October just isn't as busy a time for them. On our first night we repeatedly tried to call to order room service and no one answered. My husband finally called the front desk and was told that room service would be alerted but, unbelievably, they still never answered the phone. After about 45 minutes he ended up just going out to pick up food even though we were exhausted. The next morning on our way out we requested more pillows in our room (to the same gentleman who checked us in), and when we returned later that day they were not there. It took two more phone calls to get them delivered. Check out was seamless and the staff who checked us out were very friendly and attentive. I would consider staying here again since I had had good service in the past, but definitely not while the construction is going on.
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Date of stay: October 2019
Rooms
Service
Sleep Quality
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Lisaa wrote a review Jan 2020
5 contributions2 helpful votes
+1
Location excellent. Room size very spacious. Not cleaned well No tea / coffee making facilities. No tissues in bedroom. Double bed 2 singles pushed together. No double quilts. Not a 5 star. Tired hotel
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Date of stay: December 2019Trip type: Traveled as a couple
2 Helpful votes
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564norm wrote a review Dec 2019
Sydney, Australia343 contributions107 helpful votes
The hotel is in a great location on the main shopping street and central to everything you want to see and do in Vienna. The room was very spacious, quiet and clean. The staff were helpful and the interior of the hotel is beautiful and old world.
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Date of stay: December 2019
Location
Cleanliness
Service
Room Tip: Stay at the back of the hotel as the square in front is under construction at the moment
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PRICE RANGE
$163 - $237 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ambassador wien hotel, ambassador wien vienna
LOCATION
AustriaVienna RegionViennaInner City
NUMBER OF ROOMS
89
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Frequently Asked Questions about Hotel Ambassador
Which popular attractions are close to Hotel Ambassador?
Nearby attractions include Historic Center of Vienna (0.2 miles), The Hofburg (0.3 miles), and St. Stephen's Cathedral (0.2 miles).
What are some of the property amenities at Hotel Ambassador?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel Ambassador?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Ambassador?
Guests can enjoy an on-site restaurant and a lounge during their stay.
What are some restaurants close to Hotel Ambassador?
Conveniently located restaurants include Paul, Casino Restaurant Wien, and Restaurant Rote Bar.
Is Hotel Ambassador located near the city center?
Yes, it is 0.2 miles away from the center of Vienna.
Are any cleaning services offered at Hotel Ambassador?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Ambassador?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel Ambassador offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Hotel Ambassador?
Many travelers enjoy visiting Historic Center of Vienna (0.2 miles), Belvedere Museum (1.1 miles), and Ringstrasse (0.6 miles).
Is Hotel Ambassador accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.