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Hotel Ambassador

Kaerntner Strasse 22 Neuer Markt 5, Vienna 1010 Austria
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Traveler (327)
Room & Suite (93)
Dining (30)


#179 of 376 hotels in Vienna
Ambassador Hotel is a luxurious business hotel, located in the heart of Vienna, directly on the Kärntner Strasse shopping street.
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Full view
Property amenities
Free High Speed Internet (WiFi)
Bar / lounge
Business Center with Internet Access
Conference facilities
Baggage storage
24-hour front desk
Breakfast buffet
Banquet room
Meeting rooms
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Flatscreen TV
Room types
Non-smoking rooms
Good to know
Historic Hotel
Languages Spoken


Full view
100Great for walkers
Grade: 100 out of 100
334Restaurantswithin 0.3 miles
220Attractionswithin 0.3 miles
Inner City
In Vienna's best-known district, pedestrian boulevards Kärntner Strasse and Graben connect you with landmarks such as the Wiener Staatsoper (Vienna State Opera), Vienna’s iconic Stephansdom (St. Stephen’s Cathedral) and the vast compound of Hofburg, the Habsburgs’ former Imperial Palace. Peek down side streets such as Annagasse and Weihburggasse, and Graben’s Seilergasse and Habsburggasse, to get a feel for the center. The Imperial Apartments and the refreshingly demystifying Sissi Museum are must-dos at Hofburg. Spacious squares such as Am Hof and Freyung often host beautiful seasonal and antiques markets.
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752Reviews15Q+A80Room tips
Traveler rating
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Popular mentions
Sarah wrote a review Feb 2020
Chicago, Illinois1,077 contributions167 helpful votes
This (Oct 2019) was the third time I stayed at this hotel because the first two times were excellent. This time wasn't perfect, but it was still okay. I love the actual hotel and the location. The rooms are big and spacious, the bathrooms are nice, the lobby is beautiful, the location is beyond convenient. The bad thing about this stay is that there was MAJOR construction going on immediately around the hotel. You cannot get dropped off by a taxi in front. In fact, we had to be dropped off several blocks away, which wasn't ideal coming from the airport after 12 hours of traveling and with all of our luggage. The gentleman who checked us in was not very enthusiastic, either. We stayed in a classic room with a king-sized bed. It was very nice with a beautiful chandelier and traditional Viennese decor. The bathroom was huge, marble, and modern with a very good hairdryer. The only problem with the room was that the sound of construction was LOUD and started very early in the morning. It wasn't quite as bad with the windows closed, but we wanted the breeze since it was in the mid-60's/low-70's when we were there. The service wasn't great. The hotel seemed quite understaffed, but maybe October just isn't as busy a time for them. On our first night we repeatedly tried to call to order room service and no one answered. My husband finally called the front desk and was told that room service would be alerted but, unbelievably, they still never answered the phone. After about 45 minutes he ended up just going out to pick up food even though we were exhausted. The next morning on our way out we requested more pillows in our room (to the same gentleman who checked us in), and when we returned later that day they were not there. It took two more phone calls to get them delivered. Check out was seamless and the staff who checked us out were very friendly and attentive. I would consider staying here again since I had had good service in the past, but definitely not while the construction is going on.
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Date of stay: October 2019
Sleep Quality
Lisaa wrote a review Jan 2020
5 contributions1 helpful vote
Location excellent. Room size very spacious. Not cleaned well No tea / coffee making facilities. No tissues in bedroom. Double bed 2 singles pushed together. No double quilts. Not a 5 star. Tired hotel
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Date of stay: December 2019Trip type: Traveled as a couple
1 Helpful vote
564norm wrote a review Dec 2019
Sydney, Australia333 contributions43 helpful votes
The hotel is in a great location on the main shopping street and central to everything you want to see and do in Vienna. The room was very spacious, quiet and clean. The staff were helpful and the interior of the hotel is beautiful and old world.
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Date of stay: December 2019
Room Tip: Stay at the back of the hotel as the square in front is under construction at the moment
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Trevor S wrote a review Dec 2019
Hatfield Heath, United Kingdom1 contribution1 helpful vote
This hotel does not warrant 5 star as we found our check to be 1 hr late for us to get in there Then we found the room to be very noisy as we was not told when booking that there is a massive underground car park being built but to top it all the plastic window in the bathroom was hanging on one hinge and was not sealing to frame that’s why you felt you was in the street from the noise and draught when I called reception they said they was fully booked because I was not standing for that they manage to find one next how amazing The staff was not accommodating at all the rooms don’t have any tea making facilities tv and radio not working properly towels are only small guest towels and of not good quality no flannels supplied toiletries are very basic and we found dust on many objects furniture is in need of a complete overall as very tired we have stayed in many hotels in the past with less stars and found them a lot better than this I could go on but I would think twice before you book this hotel I can understand if it was cheap but it wasn’t The only good thing which is positive is location Stayed in: Classic Double Room December 2019 Helpful Not helpful
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Date of stay: December 2019Trip type: Traveled as a couple
1 Helpful vote
raymond p wrote a review Dec 2019
Sunderland, United Kingdom231 contributions58 helpful votes
This is a perfect city centre hotel, very very close to all the shops and sightseeing and restaurants, The hotel was very clean , the rooms were very very comfortable, lovely big bathroom (only thing missing in the room was a kettle for tea and coffee, you do however have a fridge ,so a kettle would of been nice to have as well).we didn’t have any breakfast because there’s so many cafes close by, but we did decide to use the restaurant on one evening, the food and service was excellent, and I would definitely recommend you to try the restaurant overall this hotel was very good and we would definitely recommend it..
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Date of stay: December 2019Trip type: Traveled as a couple
$163 - $237 (Based on Average Rates for a Standard Room)
ambassador wien hotel, ambassador wien vienna
AustriaVienna RegionViennaInner City
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Frequently Asked Questions about Hotel Ambassador
Which popular attractions are close to Hotel Ambassador?
Nearby attractions include Historic Center of Vienna (0.2 miles), The Hofburg (0.3 miles), and St. Stephen's Cathedral (0.2 miles).
What are some of the property amenities at Hotel Ambassador?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel Ambassador?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Ambassador?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Hotel Ambassador?
Yes, parking is available to guests.
What are some restaurants close to Hotel Ambassador?
Conveniently located restaurants include Paul, Cuisino - Casino Restaurant Wien, and Restaurant Rote Bar.
Is Hotel Ambassador located near the city center?
Yes, it is 0.2 miles away from the center of Vienna.
Are any cleaning services offered at Hotel Ambassador?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Ambassador offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Hotel Ambassador?
Many travelers enjoy visiting Historic Center of Vienna (0.2 miles), Belvedere Museum (1.1 miles), and Ringstrasse (0.6 miles).
Is Hotel Ambassador accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.