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Karntner Strasse 22 Neuer Markt 5, Vienna 1010 Austria
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Free cancellation until 07/08/22
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Traveler (336)
Dining (35)
Room & Suite (8)
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Daily temperature and symptom checks for staff
Updated 07/30/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 07/30/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#168 of 395 hotels in Vienna
Ambassador Hotel is a luxurious business hotel, located in the heart of Vienna, directly on the Kärntner Strasse shopping street.
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Property amenities
Free High Speed Internet (WiFi)
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Baggage storage
Breakfast available
Breakfast buffet
Banquet room
Meeting rooms
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Flatscreen TV
Room types
Non-smoking rooms
Good to know
Historic Hotel
Languages Spoken
English, German


Full view
100Great for walkers
Grade: 100 out of 100
383Restaurantswithin 0.3 miles
228Attractionswithin 0.3 miles
772Reviews16Q+A82Room tips
Traveler rating
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Popular mentions
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Most Recent
Martin wrote a review Jun 2022
Oslo, Norway1 contribution
Due to the pandemic we had to change our booking, the hotel acceted rebooking for me but not for my sister. The sales manager Laura treated us very badly, customer service from hell. Will never recommend this hotel to anyone.
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Date of stay: June 2022Trip type: Traveled as a couple
MR wrote a review Jun 2022
Sheffield, United Kingdom76 contributions5 helpful votes
Stayed here for four nights. Centrally located, walking distance to major sights. It’s reasonably priced for a 5 star hotel. I’m sure it has something to do with the construction going on outside the hotel. Taxis can’t drop you off in front of the hotel so if you have big heavy luggages, this might be an issue. The construction didn’t really affect us because we were out very early most of the time. But if you like to lie in, make sure you request a room on higher level so you don’t hear the noise so much. We stayed in room 506. Spacious room with its own balcony with a view of St Stephen’s Cathedral. The room is spotless and has individually controlled AC. No kettle or coffee and tea provided, but there are cups and glasses in the cupboard. We didn’t have breakfast in the hotel as it is directly on the shopping street Kärntner Straße and surrounded by cafes and restaurants.
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Date of stay: June 2022Trip type: Traveled as a couple
Room Tip: Request a room higher up and on the other side facing Kärntner Straße shopping street to avoid...
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J C wrote a review May 2022
Totnes, United Kingdom4 contributions3 helpful votes
This Hotel Manager, Johann Mikats, was atrocious. It was our Ruby Wedding anniversary and ordered a luxury limo airport pickup. We were met with a large black van! Refused to do anything about it, and charged us for the van! The hotel manager was running scared. Wouldnt meet us at all during our 4 day stay, despite asking every day. We have years of luxury hotel experience, and know the worlds best gm’s. This is the WORST experience I have ever had! Sort yourself out Ambassador Vienna. #ambassadorhotelvienna
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Date of stay: April 2022
Eugene Zaika wrote a review Feb 2022
Kyiv (Kiev), Ukraine24 contributions6 helpful votes
It was a very right choice! The price was VERY resonable for 5 stars hotel built in classic imperial architecture style! It is a Palace! Especially you feel it while sitting at the hotel bar at the first floor! Very pleasant and professional staff, always ready to accomodate any request! Strongly recommend this hotel for tourists who are not ready to pay 500+ for 5 stars…. Superb location, nice rooms and very good staff!!!
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Date of stay: February 2022Trip type: Traveled with family
Angeliki wrote a review Dec 2021
Patras, Greece10 contributions1 helpful vote
We stayed only for one night in 2016 but i remember being utterly impressed by the architecture of the building,as well as the great view at the breakfast hall.I am really pleased by the service so i think it’s worth staying there.It is also close to the city center which is a plus
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Date of stay: December 2021Trip type: Traveled with family
tonia p wrote a review Nov 2021
Zakynthos, Greece51 contributions42 helpful votes
Very nice hotel!! I totally recommend it! The room was clean, the view outstanding and the staff polite and ready to help us with everything we asked for. The location is perfect. Couldn’t be more central! It is in the middle of Kraben street.
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Date of stay: November 2021Trip type: Traveled with friends
Woodbrookstar wrote a review Nov 2021
Dublin, Ireland37 contributions14 helpful votes
I arrived at the hotel around 1pm no problem booking in staff were very helpful. They with out asking upgraded us to a suite which was a nice gesture. This hotel is a 5 star and deserved this accreditation as it is spotless and standards are clearly very high. The location of the hotel is in the middle of the main shopping street and you are surrounded all the key sights Vienna has to offer ( this city is amazing ). So Great Room Great Staff Very Clean Very Safe ( Staff adhere to Covid 19 rules ) Good value and quite rooms. It ticks all the boxes for me and hopefully for you too.
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Date of stay: November 2021
Room Tip: Shop around for best price as well as trying a direct call to hotel.
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Niall O wrote a review Nov 2021
2 contributions1 helpful vote
We stayed in a junior suite for 3 nights. The hotel is perfectly located to provide a base to explore this beautiful city. The rooms are spacious and clean but also elegantly furnished and extremely comfortable. The staff are friendly and always on hand to field any questions.
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Date of stay: November 2021Trip type: Traveled as a couple
Alex L wrote a review Oct 2021
12 contributions1 helpful vote
Great classical hotel in the center of Vienna. Perfectly located with most great spots within walking distance (e.g 5-10 min walk) or right next to underground for further ventures. It is classic. Definitely reccomend for central Vienna stay.
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Date of stay: October 2021Trip type: Traveled as a couple
Simona wrote a review Sep 2021
34 contributions14 helpful votes
We stayed in this hotel for two nights at the end of August, after a long car journey through Europe. We arrived late enough in the evening, around 20 o'clock. The services were well below expectations for a 5 stars hotel in the middle of Vienna. First of all, parking. Due to modernization works that are carried out in front of the hotel, we were guided at front desk to a public parking lot (payed) located to a few minutes walk away, carrying our luggage alone, because there is any bellboy. We should have been warned about that when we booked the room. Hard to belive for a 5-stars hotel! The room’s furniture (century old furniture with historical significance but not practical) is degraded, the upholstery is worn out, the enclosure doors did not close well, and the noise from the next room made by other guests (less tired than we were). Finally, at last breakfast, I have received gluten-free bread expired in July and June respectively (I have gluten intolerance)!!! I’ve noticed that because I’ve got the bread wrapped up. Of course, on check out we had to go alone by walk with the luggage to the parking lot. I recommend this hotel only for the location.
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Date of stay: August 2021
$151 - $207 (Based on Average Rates for a Standard Room)
ambassador wien hotel, ambassador wien vienna
AustriaVienna RegionViennaInner City
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Frequently Asked Questions about Ambassador Hotel
Which popular attractions are close to Ambassador Hotel?
Nearby attractions include Historic Center of Vienna (0.2 miles), The Hofburg (0.3 miles), and St. Stephen's Cathedral (0.2 miles).
What are some of the property amenities at Ambassador Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Ambassador Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Ambassador Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Ambassador Hotel?
Yes, parking is available to guests.
What are some restaurants close to Ambassador Hotel?
Conveniently located restaurants include Paul, Casino Restaurant Wien, and Restaurant Rote Bar.
Is Ambassador Hotel located near the city center?
Yes, it is 0.2 miles away from the center of Vienna.
Are any cleaning services offered at Ambassador Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Ambassador Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Ambassador Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Ambassador Hotel?
The staff speaks multiple languages, including English and German.