This hotel's attention to detail and hospitality makes it the highlight of our Vienna visit. The former apartment building was renovated to be an art - lover's dream stay, each one of the sprawling hallways is distinctly artfully decorated, some with audio, making every exit and return a joyful experience. The spacious rooms (KING size bed) are uniquely designed and equipped with a Nespresso coffee machine and capsules, fresh apples, water, Malin and Goetz toiletries, and even a Marshall bluetooth speaker. Upon check in the most welcoming lady offered us infused water or champagne, gave us a card with a list of recommended restaurants - all were EXCELLENT with plenty of options for any kind of diet. Breakfast was included and was terrific - a selection of breads and pastries, cheese, meat, hot and cold cereal, fruits and veggies, yogurt etc. To that you could add your order eggs, coffee, and get a "shot of the day". Every day at 4pm they host a tea time with complimentary cake and a buffet of candy. which made coming back for a midday break from the intense heat a treat! It is 5 minutes walk from Museum Quarter, the train station and a 20 minutes walk to the music venue we were supposed to attend a concert at. Surrounded by great coffeeshops, stores and restaurants. I will definitely stay here again and again!

I booked Hotel Altstadt two years previously ! For the Christmas markets to enjoy with friends. Unfortunately with the pandemic I had to change my girlfriends getogether for May 2022. It’s a family run hotel. The communication was fantastic . Always replied straight away , easy to organise transfers, restaurants etc . It was worth the wait! . I knew from the hotels website it was the one for my group. It did not disappoint . From the minute I walked in the door .The ambience, the smell, the decor . The smile at reception from Maximilian to Lia to name just a few. All staff in the hotel were excellent. At reception we were given a map and a card with recommended restaurants . It was very helpful .We were a group of 5 friends and all our rooms were beautiful . There was nothing I would change .Each room was so personal and lots of lovely little touches . The variety of breakfast in the beautiful dining room was so relaxing . The staff serving were all polite always a smile . Prosecco was a lovely touch with breakfast for anyone who likes bubbles early !Sadly I had no time for afternoon tea that was included in the room rate but heard it was lovely. The lounge in the evening for pre drinks was just perfect . I felt I went back in time where people actually stopped a while . Even though it seemed full it didn’t feel at all busy .It is a very quiet and calm Hotel . Perfect ! The art in the hotel is a must see to be appreciated .It’s also a great location 20 mins walk from the centre 20/30 mins drive from airport . So much to see and do . I have traveled to many cities , stayed in many Hotels i think this may have been my favourite. My friends also were very impressed with my choice . This hotel thought of everything. However do not take my word for it ! Go Stay there! I will be booking my next stay asap .

The hotel personnel went beyond and above to satisfy any request we had (e.g. last minute reservation for dinner on a busy night, reservation and recommendation for a concert), being geniously polite and friendly. The breakfast was really satisfactory, delicious and of great quality and variety. Included in the price was the afternoon tea/chocolate/desserts. The room was spacious, very clean, modern and we found little treats waiting for us every evening. The location of the hotel is very convenient (walking distance from the major sights and museums, very close to various public transportations, safe and quiet neighborhood). Overall it exceeded our expectations for a lovely stay in Vienna.