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Average
Higher
About
4.5
#7 of 380 hotels in Vienna
Location
4.5
Cleanliness
4.7
Service
4.7
Value
4.5
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Our centrally located hotel, with its 200 years of history, is one of the most traditional houses in Vienna and combines comfort with contemporary flair. The natural warmth of the staff, best service quality and special attention to details provide a unique atmosphere.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is officially classified according to Hotelstars Union standards.
HOTEL STYLE
Classic
Family
Languages Spoken
English, French, Spanish, German and 1 more
Location
Praterstrasse 72, Vienna 1020 Austria
Name/address in local language
Austria Classic Hotel Wien
2,286 reviews
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
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Nestled conveniently close to public transit and the heart of the city, the Austria Classic Hotel Wien is a favorite for its prime location. Guests often highlight the comfort and cleanliness of the rooms, which come with the bonus of air conditioning and thoughtful touches. While some have noted minor issues with room size and kettles, the hotel's amenities, including a satisfying breakfast selection, are generally well-received.
The establishment's atmosphere exudes a homely elegance, with traditional decor that guests find appealing. The service at Austria Classic Hotel Wien stands out, with staff members earning accolades for their exceptional hospitality. Offering a good balance between cost and convenience, the hotel is recognized for providing excellent value.
Location
Convenient
Atmosphere
Elegant
Rooms
Comfortable
Value
Reasonable
Cleanliness
Spotless
Service
Friendly
Amenities
Well-appointed
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A very traditional hotel which was spotlessly clean in all areas, Bedrooms were really comfortable, our rooms overlooked the courtyard and very quiet. Breafast had lots to offer and something to suit everyone. From the moment we arrived until we left the staff were very friendly and couldn't do enough for us. The train station is only a few minutes walk away and the journey took about 20 minutes back to the airport. Excellent transport system nearby.
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Date of stay: February 2020
Value
Location
Service
Room Tip:Rooms overlooking the courtyard were very quiet.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
If you are looking for a hotel with flashy decor, state of the art gym, all day restaurants, room service, this is not the hotel for you. However, if you are looking for a quiet, charming hotel, impeccably clean, rich in history, friendly staff, minutes from transit, this is the place for you. After a 14 day stay here it really felt like ‘’home”. A lovely breakfast started each day and our particular room cleaner (Catalino) greeted us daily with a huge smile and ensured that we always came back to an impeccably clean room. This will be the first of many visits to this hotel for us. I have no hesitation recommending this hotel.
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Date of stay: December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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The location in the 2nd district, the proximity to the city center and to Prater, right on the U1 and U2 lines plus the impressive history of the hotel was what made us choose this hotel and good for us! Although a historic building, it had all the modern amenities, including air conditioning, which we appreciated because we stayed here during the hottest days (and nights!) of summer 2020. Unlike the modern hotels you can actually open the windows as much as you like for some fresh air, which I appreciated because I’d like to sleep with the window open. The room was clean, the wardrobe specious, the beds comfy, only the mattress a bit too soft for my liking. The breakfast was in form of a buffet and the choice was sufficient even for a vegetarian like myself. I also appreciated large cups for tea which are rarely available at other hotels. The bonus was that we could actually take the food outside and have our breakfast on the terrace. Parking was also conviniently situated in the courtyard. The hotel was also very quiet, we could hear no banging doors, no footsteps in the corridors etc. The only small issue that disturbed us a little was a non-functioning ventilator in the bathroom, which we assumed was due to the current covid-19 situation. Otherwise it was perfect. Very pleasant stay. I definitely recommend this hotel.
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Date of stay: July 2020Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We had a triple premium room for 5 nights, which had a separate room for a 3rd person. Our room was very quiet at the end of a hall facing the courtyard; the shower and toilet areas are separated, with good counter space around the sink. The room was very clean and spacious, with a large hallway, storage hooks, racks, etc. Breakfast options were pleasant and you can eat outside on the terrace. 5 min. walk to Nestroyplatz U-Bahn (2-3 stops to most Inner Ring sights, easy transfer to get to the Schonbrunn) restaurants, Spar market, Prater Park, etc. Their front desk/housekeeping staff are all helpful and respectful: I was able to use a 2020 hotel credit and corresponded with them for several years before we actually travelled. They assured us PCR testing was no longer required to get into the State Opera concert (opera house website wasn’t updated), saving us time/money. Check out the huge chess set on the 1st floor roof terrace (whimsical.) The Gasthaus Hansy restaurant nearby has outdoor seating (lots of locals) and awesome wait staff. The Riesenrad (ferris wheel) a short walk away was a fun way to get aerial city views. They have a laundry service which gets sent out during the day but it was expensive, so we only used it for essentials. We loved staying here and would definitely return again.
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Date of stay: July 2022
Location
Cleanliness
Service
Room Tip:If you want a quiet room, ask for one facing the inner courtyard.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nicolas Rath, Gästeservice/Empfang at Austria Classic Hotel Wien
Responded Jul 25, 2022
Dear Q4687RErobinb, thank you very much that you took your time to evaluate your stay with us. We are very happy to see that you were satisfied with our service. We realy hope to see you again soon. Meanwhile we remain with best regards Nicolas Rath Front Office Manager
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Great stay at the Classic. Very well run and maintained hotel, with friendly helpful staff. Rooms are comfortable and everything works, they are spotlessly maintained and are very quiet on the courtyard side. Excellent breakfast choices available each day. Easy access from the airport and city centre. Would happily recommend this hotel without hesitation and will use again when next in Vienna.
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Date of stay: January 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We spent 3 nights here last week and had another wonderful experience. Everything was perfect from check in to check out and everything in between. We were upgraded on arrival which was totally appreciated - thank you! Proof of being COVID free was also required. We had or EU Digital Green Certificates on our phone. This proved to be necessary as every aspect of our stay in the city - entrance into various places etc as this was asked for and checked.
Our room was spacious and newly renovated. The bathroom was luxurious and the bedroom was equally well equipped. The breakfast service had a one way system in place which was very orderly and led to free movement for everyone to help themselves safely. Everything that we enjoy for breakfast was there and in plentiful supply.
We enjoyed a drink from the bar on our last evening. This request was dealt in a jovial and efficiently manner by one of the receptionists. We didn't loiter but rather took our drinks to our room.
Well done to the staff and management for making the hotel a safe space for everyone to enjoy. By being there and enjoying our stay we felt very safe knowing that everyone staying there was already checked and COVID free. This gave huge peace of mind in these unusual times we find ourselves in.
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Date of stay: June 2021Trip type: Traveled as a couple
Room Tip:Rooms facing the courtyard are very quiet
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nicolas Rath, Gästeservice/Empfang at Austria Classic Hotel Wien
Responded Aug 2, 2021
Dear Rivierbear, thank you very much that you took your time to evaluate your stay. We are very happy that you were very satisfied with our service and our management. For this reason we hope that we will be able to welcome you again soon. Meanwhile we remain with best regards Nicolas Rath Front Office Manager
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I usually stay in large five star chain hotels but wanted to save a bit of money for this trip and chose a mid range hotel just outside the centre of Vienna. I knew I wanted to stay near the Prater as I love the fair and the park itself. This hotel is so nicely located right between two U bahn stations and a couple of stops to most of the attractions of the city. Originally this was going to be a solo trip to visit some of the places my husband and I loved before he died but in the end I had three work friends who had never been to Vienna who wanted to come. Encouraged them to try this hotel and they loved it too. Lovely rooms( mine had a deep bath, great to soak in after a long day sightseeing. My friend had a single which she was very happy with( cosy without being cramped) and the other two had a twin room. The room size is perfect for short breaks. Complimentary tea and coffee was provided in all the rooms. When we checked in late in the evening my friends room was meant to have a bath but had a shower this was quickly sorted out by reception in the morning. Breakfast was a fairly typical continental offering with plenty of choice and the food was fresh and tasty. Also, a nice long time to have breakfast so you can relax or get out super early. Rooms were cleaned every day. All staff were lovely and friendly without being intrusive or over the top. Perfect for me. If there was one thing I would change is the bed was very hard( but bed softness is a difficult thing to get right for everyone) No restaurant but a cute little cafe bar and so many places locally to eat. Next time I am in Vienna this will be my first choice for a hotel stay. Thank you to all staff for a great short break.
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Date of stay: November 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Anita Hofinger, Gästeservice/Empfang at Austria Classic Hotel Wien
Responded Nov 24, 2022
Dear Mrs. Maria, thank you very much for your absolutely great review. We are very pleased that you have given us the time to describe your stay in great detail and we are happy too, that we have managed to make you and your friends feel comfortable with us. Hope to see you again in Vienna! Kindest regards, your team of the Austria Classic Hotel Wien & Anita
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This hotel was immaculate. We were very well looked after and got the best sleep ever because the beds were really comfortable and it was very quiet. The breakfast was delicious with lots of choices and the staff were attentive and always responsive. The location was great and it was close to many attractions and to public transportation. I purposely chose this hotel for its traditional appearance and lots of charm but with all the modern amenities, it looked like it had been recenlty updated. Very happy with my choice!
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Date of stay: November 2019
Location
Cleanliness
Service
Room Tip:The rooms facing the courtyard were very quiet
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stayed for five nights in December in a triple room, which had two separate bedrooms, on the third floor at the back of the hotel overlooking the courtyard. The location of our rooms meant that it was quiet at night. There was a lift. Heating of the rooms was excellent.
The main bedroom was shaped in a small "L" type configuration and had two single beds, which were very comfortable, pushed together. There was a bedside table with reading lamps on either side of the bed and at the end of the "L" there was an alcove that had a desk with a chair, desk lamp, tea and coffee making facilities and a wall mounted flat screen TV. There was also a single arm chair. There was a large wardrobe along the wall next to one side of the bed opposite the window that had plenty of drawer and hanging space and also contained a safe.
The second bedroom had a single bed, a chest of drawers, with a reading lamp, a separate desk with two chairs, a desk lamp and a wall mounted flat screen TV.
The bathroom was a reasonable size and had a walk-in shower with both rain water and hand held nozzles. Water pressure was good. The vanity was also a reasonable size but struggled to hold three sets of toiletries.
The toilet was separate to the bathroom. There was also plenty of storage space in the wardrobe that was located in the corridor between the two bedrooms.
The rooms and bathrooms were very clean and the included WIFI worked well.
The breakfast was a hot and cold buffet consisting of, amongst a range of dishes, cereals, yoghurt, cold meats, cheeses and vegetables, cakes, breads and pastries together with jams and spreads, fruit salad and fruit, hard boiled eggs, juice, milk, tea and coffee. The hot component generally had eggs of some description (e.g. scrambled, omelette), plus different types of sausages.
The hotel also had a small but very comfortable bar area which we frequented on most nights after long days of walking through the various Christmas markets.
Staff overall were excellent. Very attentive and helpful.
Location is reasonably good as whilst being outside the city centre it is between two Underground railway stations being Nestroyplatz (500 metres away) and Praterstern (200 metres away). From Nestroyplatz it was only two stops on the underground to Stephensplatz.
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Date of stay: December 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sabrina Hamdy, Gästeservice/Empfang at Austria Classic Hotel Wien
Responded Mar 27, 2024
Dear Guest, we would like to thank you very much for your wonderful and thorough review! It means a great deal to us that you took the time to share your experiences. Your feedback is really valuable to us and aids in the ongoing improvement of our service. We hope to welcome you back to our Hotel soon! We are always happy to be here for you. With sincere greetings,
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Very well located, underground station a few minutes away, or walkable to Stefansplatz. Excellent Itlalian restaurant across the road and other restaurants nearby on Praterstr. Clean, welcoming hotel, unfussy but staff very kind and helpful. Fridge in room, tea and coffee-making equipment, comfortable beds - everything you could want. My room faced on to the street and was rather dark due to large trees lining the pavement, but the trees helped screen off the street lighting and also muffled street noise so not at all bad. First class breakast, coffee from a machine alas, which is now the norm in many hotels, but it was of drinkable quality. No toast making facilities, which I missed, although I am sure if i had asked I would have been brought some. But it would be good to have a toaster in the breakfast room. Excellent scrambled egs (two types), bacon and toast. Home made yoghurt, which was delicious. Thoroughly recommended and when I come to Vienna again this is where I will stay.
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Date of stay: August 2020
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Anna,
we serve scrambled eggs, scrambled eggs with vegetables, egg muffins and soft boiled eggs at breakfast. Omlettes are not offered.
Kind regards
The Team of Austria Classic Hotel Wien
There are more places to choose from in the Vienna area.
PRICE RANGE
$138 - $234 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
classic hotel vienna, vienna classic hotel
FORMERLY KNOWN AS
Nordbahn-Wien
LOCATION
AustriaVienna RegionViennaLeopoldstadt
NUMBER OF ROOMS
80
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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