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Hotel Mercure Wien Westbahnhof

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Traveler (396)
Room & Suite (169)
Dining (22)
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Overview
  • Excellent21%
  • Very good46%
  • Average22%
  • Poor8%
  • Terrible3%
Travelers talk about
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
4 Star Hotel
All hotel details
Additional information
Offers from Hotel Mercure Wien Westbahnhof
Special Offer: CHEAPEST ONLINE RATES!
Offers from Hotel Mercure Wien Westbahnhof
Special Offer: CHEAPEST ONLINE RATES!
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Reviews (1,088)
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All reviewstrain stationwelcome drinktea coffee making facilitiesconvenient locationexcellent locationthe main shopping streetminute walkeasy accesscentral viennabreakfast roomwiencitymariahilferstrassereachablestopsreceptionistkettle
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121 - 125 of 374 reviews
Reviewed March 25, 2016

Review collected in partnership with Amoma.com
Response from Christina B, Manager at Hotel Mercure Wien WestbahnhofResponded March 29, 2016

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Reviewed March 13, 2016

This was our 3rd visit to Vienna and 2nd visit to this hotel. Although not in the city centre the hotel is 2 minute walk from the Westbahnhof (train station) with coach link to the airport every 30minutes. Only 5 stops on the underground to...More

Thank pcvhall
Response from Christina B, Manager at Hotel Mercure Wien WestbahnhofResponded March 28, 2016

Dear pcvhall, We very much appreciate your comments regarding your stay at the Mercure Hotel Wien Westbahnhof. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the...More

Reviewed February 17, 2016 via mobile

The hotel has a great location right outside westbahnhoff station. From the metro in the station you have easy access to the whole of the city. The room was very spacious and comfortable with great wifi. The breakfast was good and plenty of choice available.More

1  Thank Martin J
Response from Christina B, Manager at Hotel Mercure Wien WestbahnhofResponded March 7, 2016

Dear Martin J, We very much appreciate your comments regarding your stay at the Mercure Hotel Wien Westbahnhof. It is always a pleasure to receive positive feedback. We are glad to read, that you have spent a good time with us and you were happy...More

Reviewed February 14, 2016

The hotel is very clean and the staff are very friendly. The check-in was a breeze. I thought the dinner menu is a bit limited, although I had the chicken breast and it was very nice. Breakfast was also good, but the scrambled was a...More

Review collected in partnership with Accorhotels.com
Thank SteveP1961
Response from Christina B, Manager at Hotel Mercure Wien WestbahnhofResponded March 7, 2016

Dear SteveP1961, Thank you for your feedback on your stay at Mercure Wien Westbahnhof. Every day we strive to each guest a most comfortable stay. Thank you for appreciating our efforts and for letting us know, were we may still improve. I hope to welcome...More

Reviewed January 21, 2016

It's a great hotel with a great breakfast and a very central location. The bar was also great and served nice drinks. There is a direct Postbus to the airport from Westbahnhof, which is just outside the hotel.More

Thank Niclas H
Response from Christina B, Manager at Hotel Mercure Wien WestbahnhofResponded January 21, 2016

Dear Niclas H, We very much appreciate your comments regarding your stay at the Mercure Hotel Wien Westbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Laundry Service
Multilingual Staff
Conference Facilities
Banquet Room
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Bar/Lounge
Spa
Details
Price range
$79 - $158 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Best Value Hotel in Vienna
#127 Luxury Hotel in Vienna
Room types
Suites, Non-Smoking Rooms
Details
Price range
$79 - $158 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Best Value Hotel in Vienna
#127 Luxury Hotel in Vienna
Room types
Suites, Non-Smoking Rooms
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Traveler (396)
Room & Suite (169)
Dining (22)
Family and Play Areas (4)
Business Center & Event Rooms (1)
Questions & Answers
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ALW125
May 30, 2017|
AnswerShow all 5 answers
Response from MarkHuber | Property representative |
Dear ALW125, thank you for asking. There are hairdryers in the room and there is an ironing room on the second floor. Best regards, Mark Huber Rooms Division Manager
1
Vote
Jolie T
January 24, 2017|
AnswerShow all 4 answers
Response from MarkHuber | Property representative |
Dear Jolie T, thank you for asking. We serve our buffett breakfast on weekdays from 6.30am untill10.30am, on week-ends from 6.30am untill 11.00am. Best regards, Mark Huber Rooms Division Manager
0
Votes
Parneet S
August 25, 2016|
AnswerShow all 4 answers
Response from EmanSaad1 | Reviewed this property |
‫Hello there is only electric kettle‬
1
Vote
Google Translation
Room Tips
"try to get room in the 1st part if you are looking for a view and for quieter room select the 2nd part."
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"Do not go to level 8 (no direct elevator, need stairs as well)"
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"Make sure of the size of the room, whether they have AC, SAFE in the rooms or not. Higher floor better"
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"Ask for a quiet room facing the yard. The noise from the main road is terrible."
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