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Hotel Mercure Wien Westbahnhof

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806 Reviews from our TripAdvisor Community

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Showing 288: English reviews
Denver, Colorado
Level Contributor
25 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

At the check in we were told that the elevator is broken and we have to use stairs to our fifth floor room. Tough. Rooms were smaller than other Accor hotels. Great location if arriving by train and great public transportation right outside. Shopping and dining places are also numerous near by. Room rates are competitive for Vienna.

Helpful?
Thank Tom H
Zurich
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 5 days ago NEW via mobile

I got stuck here due to delayed flight. Next morning i had to leave early and they were not even able to wrap the breakfast! Btw breakfast was paid for! Any hotel i stayed so far always could provide breakfast for take away for early check out. This is a very poor service! I got an answer that i should... More 

Helpful?
Thank Piaonala

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Kolkata (Calcutta), India
Level Contributor
92 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Visited in Nov 2013. Excellent location next to Vienna West station. Rooms are spacious and of modern decor with all standard required amenities. Lobby was bright and of cheerful mood. Concierge service was helpful. Breakfast room is large and provides adequate choice of menu. We didn't try lunch or dinner at hotel restaurant since there was large choice of eateries... More 

Helpful?
Thank Prabir G
Split-Dalmatia County, Croatia
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

I was in the room for three nights. I tryed to change the room, to open the window but there was no answer from anyone. No air condition, broken window, free acces to my room from the outside, dirty carpets.

Helpful?
Thank Antonija M
Kayseri, Turkey
Level Contributor
85 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Hotel located in the Westbahnhof, very good connection point of s-bahn, tram and metro lines, which provides to reach every part of Vienna very easily. It has a very good location. Room is good and has enough space. It is very clean. Service is very good, staff are very friendly and helpful.

Review collected in partnership with Accorhotels.com

Helpful?
Thank asiliskender
Dubai, Dubai, United Arab Emirates
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Excellent Breakfast Comfortable Beds, Good Sleep Good Wi-Fi Easy access to Public Transport Polite Staff and good service Travelled here during Sept 2010. As strange as it may seem, I am writing this review 6 years later. Better late than never. Would be great if TA allows us to specify dates older than 1 year.

Helpful?
Thank SunilP86
Tangerang, Indonesia
Level Contributor
189 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

This is the coolest air conditioner hotel that I found during our 15 days trip in east Europe. Each room has their own AC unit not central. Nice hotel but small lift so if there is many group tour stay there you must waiting patiently for the lift. Easy to find food surround the hotel

Helpful?
Thank Al C
Christchurch, New Zealand
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is a good 3 1/2 to 4 star hotel. The breakfast however, is close to what you would expect at a 5 star hotel. The rooms were clean and quiet. The bed was comfortable. The bathroom and tolietries were basic, but clean and functional.The hotel was just out of the main city centre, but locatedt beside a major train... More 

Helpful?
Thank Nicky H
Tirana, Albania
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 21, 2016

Good hotel in a great location. Near westbahnof station and one of the best shopping street (MariaHilffersttrasse ). Many restaurants and bars near. Most of attractions are reachable by foot for the people who love walking or by public transportation. Anyway it is not possible to lose in Vienna :) The room was clean, very helpful staff. I arrive in... More 

Helpful?
Thank Elsava D
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 19, 2016 via mobile

Its a good hotel with an equally helpful staff wel versed is english. The hotel is next to the train station called wesbabhof and is also adjacent to one of the longest shopping streets in europe called maria hilfiger ( or something similar)

Helpful?
Thank Saksham M
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
GreenPartner Learn More
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Meeting Rooms
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Hotel Vienna Mercure Westbahnhof is situated next to the train station City West, in an impressive location near Mariahilfer Strasse with a fantastic range of shops to choose from. It is also close to Wiener Stadthalle, a venue for international artists, just around the corner from Vienna's top musical stage - Raimund Theater. The Naschmarkt, Schonbrunn Palace, Art History Museum, the new Stadtsaal Theater and Vienna's historical old town are easy to visit by metro and tram. The hotel has 252 rooms as well as a restaurant and "M Fifteen" bar. It offers 5 meeting rooms, which can be connected for a total area of 2799 sq. Ft. (260 M²). We offer space for up to 200 people, whether for business or pleasure. ... more   less 

Additional Information about Hotel Mercure Wien Westbahnhof

Address: Felberstrasse 4, Vienna 1150, Austria
Location: Austria > Vienna Region > Vienna
Price Range: $69 - $128 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Mercure Wien Westbahnhof 4*
Number of rooms: 252
Reservation Options:
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Also Known As:
Mercure Wien Westbahnhof
Mercure Hotel Vienna
Hotel Style:
#116 Luxury Hotel in Vienna
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