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Hotel Mercure Wien Westbahnhof

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Hotel Mercure Wien Westbahnhof
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842 Reviews from our TripAdvisor Community

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Showing 298: English reviews
London, United Kingdom
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Before I booked this hotel, I read around the review different sites. Staff are helpful. Clean hotel, but need a touch of paint. Nice breakfast. Next to the metro, tram airport bus and street shopping area. There is a shopping complex nearby as well. I will use this hotel again.

Thank Iriseyeeye
Bundaberg, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago via mobile

Upon check in the staff member was border line rude. The rooms had no air con and whilst the window opened it did little to cool the room. On one of the day's the cleaning staff had opened the window and left it open which concerned me because there was a fire escape walkway directly outside the window that gave... More 

Thank qanaba

Travelers are raving about these Vienna hotels

Budapest, Budapest, Hungary
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Location s superb if you travel by train. Shopping street is 1 min away, all downtown attractions in 15 min walk. Stayed at this place a few times now. Staff is very attentive, rooms are large and comfortable enough, all squeaky clean. Rooms (and everything, except lobby) design is probably mid '90 in mind. But taken how well it maintained... More 

Review collected in partnership with Accorhotels.com

Thank Andrey P
Melbourne, Australia
Level Contributor
103 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is next to Westbahnhof (obviously) so you have trains, trams and the underground all within a few minutes of the front door. Plus the airport bus stops here too. So very convenient location and its a short ride to all the major tourist attractions. The rooms are nice, clean, quiet and comfortable. The beds are very good. Free... More 

Thank apj101
Perth, Australia
Level Contributor
87 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed at this large hotel for three nights and found the service, facilities and location good value. The spacious dining room provided a wide variety of dishes for breakfast, and the staff were always prompt at cleaning and clearing the tables. The double room was quiet, comfortable and roomy, and the lifts were usually efficient. This hotel is close... More 

Thank aussie4854
Trondheim, Norway
Level Contributor
53 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel is very convinient if you arrive at Vienna airport. Buss will take you straight to Westbahnhof. When ordering a room - look at the spesification - and dont complain after about missing Ac or... They have different standard on room - as most off the Mercure hotels have. The hotel can arrange pickup at the Airport. I did... More 

Thank sp-poland
Melbourne, Australia
Level Contributor
109 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
3 of 5 stars Reviewed August 8, 2016 via mobile

stayed here for one night with a large group. check in was relatively easy considering how many people we had to check in, and staff were very friendly and promptly assisted with my queries. unfortunately the rooms let them down - tired grungy looking.... my side chair was ripped and had the stuffing coming out - not a good impression... More 

Thank chrispy75-12
Portland, Australia
Level Contributor
143 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed August 6, 2016

We arrived at our hotel in the late afternoon tired and, to be honest, a bit irritable. The hotel had upgraded our room because the room we had prepaid for was on a higher floor and the lift to those floors had stopped working. The staff were accommodating however and a sttarpping young staff member carried our heavier suitcases up... More 

Thank Eddie2891951
New York City, New York
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 31, 2016

We got to this hotel after cycling 350 km along the Danube river as a group of 8 adults. There is a dedicated parking space for the bicycles and we got our rooms. Some rooms were more specious then others, but all in all were very nice. Up on the 7th floor, the water stream in the shower wasn't that... More 

Thank Lilach_Eisenberg
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 29, 2016

We (family of 4) found ourselves here for one night after an Austrian Airlines b***s up. It's obviously their standard hotel for delayed passengers. The hotel responded reasonably well, providing a passable meal late in the evening. Rooms were a bit grubby - a few ants in ours - and no air conditioning meant that the room cooked overnight. Electric... More 

Thank Graham W
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339 photos of this hotel

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Hotel & Grounds (46)
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Management photos: Courtesy of the property manager

All Management Photos (47)
Room/Suite (16)
Hotel & Grounds (5)
Dining (4)
Other (22)
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  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Room Service
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hotel Vienna Mercure Westbahnhof is situated next to the train station City West, in an impressive location near Mariahilfer Strasse with a fantastic range of shops to choose from. It is also close to Wiener Stadthalle, a venue for international artists, just around the corner from Vienna's top musical stage - Raimund Theater. The Naschmarkt, Schonbrunn Palace, Art History Museum, the new Stadtsaal Theater and Vienna's historical old town are easy to visit by metro and tram. The hotel has 252 rooms as well as a restaurant and "M Fifteen" bar. It offers 5 meeting rooms, which can be connected for a total area of 2799 sq. Ft. (260 M²). We offer space for up to 200 people, whether for business or pleasure. ... more   less 

Additional Information about Hotel Mercure Wien Westbahnhof

Address: Felberstrasse 4, Vienna 1150, Austria
Location: Austria > Vienna Region > Vienna
Price Range: $65 - $145 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Mercure Wien Westbahnhof 4*
Number of rooms: 252
Reservation Options:
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Also Known As:
Mercure Wien Westbahnhof
Mercure Hotel Vienna
Hotel Style:
#111 Luxury Hotel in Vienna
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