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    Hotel Mercure Wien Westbahnhof

    Felberstrasse 4, Vienna 1150, Austria
    011 43 720 884660
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    1/5/2018 1/6/2018
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    $78
    $72
    SAVE $6
    Traveler (363)
    Room & Suite (116)
    Dining (17)
    Overview
    • Excellent21%
    • Very good46%
    • Average22%
    • Poor8%
    • Terrible3%
    Travelers talk about
    “train station” (37 reviews)
    “welcome drink” (4 reviews)
    “superior room” (9 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Multilingual Staff
    Pets Allowed
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    Housekeeping
    Babysitting
    4.0 Star Hotel
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    Rooms
    Jan 5Jan 6
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (1,044)
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    1 - 5 of 364 reviews

    Reviewed 6 days ago

    Hotel has a very good location, easy to access from the airport. Breakfast was very good, very diversified. Rooms had to be updated, the furniture from the room and from the bathroom are a little bit oldMore

    Review collected in partnership with Accorhotels.com
    Thank romica m
    Response from MarkHuber, Manager at Hotel Mercure Wien WestbahnhofResponded 4 days ago

    Dear romica m, Thank you very much for your visit at Mercure Wien Westbahnhof and for taking the time to write a review. We very much appreciate the high ratings as well as the great feedback on our breakfast. We are committed to providing our...More

    Hotel's Favorite
    Reviewed August 23, 2017

    I visited this hotel for the second time after 6-7years and it was a nice surprise. Everything was over the expectations - staff very helpful, breakfast buffet really nice and the room was also nice. I only mentioned that I'll be coming with my 2y...More

    1  Thank gutzanu
    Response from MarkHuber, Manager at Hotel Mercure Wien WestbahnhofResponded August 25, 2017

    Dear gutzanu, Thank you for taking the time to review your stay at Mercure Wien Westbahnhof. We highly appreciate and value positive feedback such as yours and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we...More

    Reviewed 1 week ago

    I visited a lot of Mercure hotels in Europe but this is the worst so far in regards to the room and amenities quality. Like someone here said before me, this is NOT 4 star hotel. I stayed because of the proximity to the workplace...More

    Thank eeje
    Response from MarkHuber, Manager at Hotel Mercure Wien WestbahnhofResponded 4 days ago

    Dear eeje, thank you for taking the time to tell us about your experience at the Mercure Wien Westbahnhof. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I regret that your experience...More

    Reviewed 1 week ago

    Chose this property because it was close to events I was attending and it featured hotel pick-up for the tours I wanted. Also chose it because the Mercure, Accor and other travel site's listed this hotel as a four star property. It is definitely NOT...More

    1  Thank FrontRowCenter
    Response from MarkHuber, Manager at Hotel Mercure Wien WestbahnhofResponded 1 week ago

    Dear FrontRowCenter, thank you very much for your visit and for taking the time to tell us about your experience at Mercure Wien Westbahnhof. At Mercure, we strive to provide a very good service experience for every customer; therefore your feedback is very important to...More

    Reviewed 2 weeks ago

    Very well situated close to Westbahnhof and the shopping complex there. Rooms are adequate, beds comfortable, and a good choice at breakfast, even if you are on a Keto Diet. Highly recommended. for anyone visiting Vienna.More

    Thank flyingdoc1
    Response from MarkHuber, Manager at Hotel Mercure Wien WestbahnhofResponded 1 week ago

    Dear flyingdoc1, We are always pleased to learn that our guests have enjoyed their visit with us and that our commitment and efforts to provide the best services possible have been a success. When guests like you take the time to write a review based...More

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    About
    Awards & Recognition
    GreenPartner
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Multilingual Staff
    • Conference Facilities
    • Business Center with Internet Access
    • Banquet Room
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Spa
    Details
    • Price range
    • $67 - $155 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #107 Luxury Hotel in Vienna
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 252
    • Reservation Options
    • TripAdvisor is proud to partner with Agoda, Booking.com, Expedia, Hotels.com, Hotwire, Travelocity, Orbitz, Cancelon, TripOnline SA, HotelQuickly and getaroom.com so you can book your Hotel Mercure Wien Westbahnhof reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Austria >
    • Vienna Region >
    • Vienna
    • Also Known As
    • Mercure Wien Westbahnhof ,
    • Mercure Hotel Vienna
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    Traveler (363)
    Room & Suite (116)
    Dining (17)
    Hotel & Grounds (235)
    Bathroom (37)
    Family and Play Areas (4)
    Business Center & Event Rooms (1)
    Nearby
    Sponsored by:
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    Ask a question
    Questions & Answers
    ALW125
    May 30, 2017|
    AnswerShow all 5 answers
    Response from MarkHuber | Property representative |
    Dear ALW125, thank you for asking. There are hairdryers in the room and there is an ironing room on the second floor. Best regards, Mark Huber Rooms Division Manager
    1
    Vote
    Jolie T
    January 24, 2017|
    AnswerShow all 4 answers
    Response from MarkHuber | Property representative |
    Dear Jolie T, thank you for asking. We serve our buffett breakfast on weekdays from 6.30am untill10.30am, on week-ends from 6.30am untill 11.00am. Best regards, Mark Huber Rooms Division Manager
    0
    Votes
    Parneet S
    August 25, 2016|
    AnswerShow all 4 answers
    Response from EmanSaad1 | Reviewed this property |
    ‫Hello there is only electric kettle‬
    1
    Vote
    Google Translation
    Room Tips
    "Do not go to level 8 (no direct elevator, need stairs as well)"
    Read review
    "Make sure of the size of the room, whether they have AC, SAFE in the rooms or not. Higher floor better"
    Read review
    "Ask for a quiet room facing the yard. The noise from the main road is terrible."
    Read review
    "Ask for Air Conditioning"
    Read review
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