ARCOTEL Wimberger
Neubauguertel 34-36, Vienna 1070 Austria
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Room & Suite (207)
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About
#186 of 396 hotels in Vienna
Location
3.9
Cleanliness
4.2
Service
3.9
Value
3.9
Travelers' Choice
The charismatic hotel with 225 rooms and suites is a legend in Vienna since 1871 and remains a popular place for celebrities, artists and cosmopolitan types to stay. Tradition meets modern style at ARCOTEL Wimberger, located in Vienna’s hip, creative 7th district near the concert venue Stadthalle and just a short walk to the main shopping avenue Mariahilfer Strasse. Conveniently located, the city center of Vienna can be reached in just a few minutes. The hotel is an ideal base for a city break in connection with sightseeing, art & culture, shopping and entertainment. The underground line U3 (Westbahnhof) is situated opposite of the hotel and takes you directly to the city center (Stephansplatz). At the Handwerk Restaurant everything is freshly cooked, using only the best quality and regional products. Inspired by international influences, trendy as well as classical Austrian dishes can be found on the menu. Joe's Bar, decorated in colonial style, is where you can bring your day to a relaxing close. Choose from a well-assorted drinks menu or simply enjoy an exquisite cocktail. Dishes for the small appetite are also available on the menu.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Hot tub
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Patio
Highchairs available
Parking garage
Wifi
Pool with view
Pool / beach towels
Fitness / spa locker rooms
Restaurant
Breakfast available
Breakfast buffet
Outdoor dining area
Special diet menus
Vending machine
Video game console
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Umbrella
24-hour front desk
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Cable / satellite TV
Flatscreen TV
Bath / shower
Complimentary toiletries
Room service
Safe
Telephone
Wardrobe / closet
Private bathrooms
Wake-up service / alarm clock
Hair dryer
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Business
Languages Spoken
English, German
Location
89Good for walkers
Grade: 89 out of 100
84Restaurantswithin 0.3 miles
11Attractionswithin 0.3 miles
Contact
Neubauguertel 34-36, Vienna 1070 Austria
Name/address in local language
Getting there
Burggasse-StadthalleVienna U-Bahn3 min
WestbahnhofVienna U-Bahn5 min
Rental CarsSee rental cars from $35/day
1040Reviews17Q+A68Room tips
Reviews
Traveler rating
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+1
Fantastic hotel we were upgraded room on 6th floor. Very handy for tram's and ubahn. Close to shops and restaurants. Excellent breakfast huge choice and very helpful friendly staff. Book meals if going at this time. We took a train to Bratislava. The horse carriage ride was good . Public transport excellent and good value.
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Date of stay: December 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Daniela Schwarz, Guest Services / Front Office at ARCOTEL Wimberger
Responded Jan 5, 2023
Dear Nelly, We are really happy that you enjoyed your stay in Vienna! Thank you very much for taking the time to send us this lovely feedback! It is our aim to satisfy our guests and make their stay in Vienna a memorable one. We are always glad to pass the reviews on to our colleagues who consider such comments the best reward for their service. We look forward to having you as our guest again in the near future Best regards Daniela Schwarz Guest Relations ARCOTEL Wimberger
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I just check-in and I have a big surprise that they give me another room,similar but diferent that I reserve on booking. The difference was important for my child, so it become very important for us. Much more, the attitude of the young ladies from receptions was very nasty "We dont guarranty the room that you reserve" and invite me to accept the room becouse they dont have free, the type of room that I reserve. When I say that its not wright on details of booking and its better in the future to make changes. They told me that is not the responsability of the hotel and arque with me. I must guarranty the price they asked, but they are not guarraty the service that I payed. Very wrong!
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Date of stay: December 2022Trip type: Traveled with family
Room Tip: Be carefull at the details of your reservation and verify first.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Daniela Schwarz, Guest Services / Front Office at ARCOTEL Wimberger
Responded Jan 5, 2023
Dear Virgilm, Thank you for this comment which we also received over Booking.com. We are glad that we were able to talk to you before you checked out of our hotel, and that we were able to make your impression of our hotel better again. We sincerely hope that you we will have you as our guest again soon! Best regards Daniela Schwarz Guests Relations ARCOTEL Wimberger
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I would not recommend this hotel. We had to move to 3 different rooms to try to get a decent one. The first ones had worn furniture, old carpets ,and a bad smell in the hall. The vinyl was rubbed off the headboard in one room. The bathroom was dirty in another. And someone was still occupying yet another! The one we stayed in still had hair in the bathroom and dirty fingerprints on the bathroom ceiling. I don't think the location is ideal either. I think it is nicer to stay on the other side of Vienna closer to the museum district. We had to walk quite a ways to find any good restaurants. However, the one good thing about the hotel is its own restaurant. But one night they wouldn't let us in because we didn't have a reservation even though most of the restaurant was empty.
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Date of stay: September 2022Trip type: Traveled with friends
Value
Location
Service
Room Tip: Don't go
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Daniela Schwarz, Guest Services / Front Office at ARCOTEL Wimberger
Responded Nov 1, 2022
Dear Janny, Thank you for the feedback. We are sorry that you did not enjoy your stay with us. Our rooms are being renovated at the moment so the furniture, headboard and carpets will soon be a thing of the past. However, all rooms should be spotlessly clean and we can only appologize for this. The reception tried to find a solution for a room change on a fully booked night and it seems this was not a good idea as the free rooms were not really ready and in the condition they should be. The Mariahilferstrasse shopping street , as well as the West railway station area offer a large variety of restaurants and our colleagues would have been glad to give you suggestions. Our restaurant Handwerk would also definitely be most happy to have our in-house guests but they were waiting for a conference group to come in on that one evening. We can only hope that you will give us a chance to accommodate you in our new rooms soon and leave you with a much better impression of our services. Once again so sorry for the inconvenience. Best regards Daniela Schwarz Guest Relations ARCOTEL Wimberger
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Location is very good. Breakfast offers sufficient variety. Though hotel was recently renovated (at least they claim so), it feels old and time-warn. On two occasions I struggled to open the door to my room (but after 5-8 attempts I managed :)). Pipe on the sink hardly working, water stuck. Mind this was delux room! Bed very comfortable and no noise from the road. Staff in restaurant very kind and friendly, yet at the receptuin desk staff must get some training on how to treat the customer!
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Date of stay: October 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Daniela Schwarz, Guest Services / Front Office at ARCOTEL Wimberger
Responded Oct 12, 2022
Dear Darija, Thank you very much for taking the time to send us this lovely feedback! It is our aim to satisfy our guests and make their stay in Vienna a memorable one. We are glad to hear your room was quiet and that you liked the restaurant. Thank you also for the other comments as we will use them in our next meeting to improve our services. We are in fact renovating the rooms right now and this caused some unexpected problem in the plumbing. Please excuse this inconvenience and we assur you that you will be more comfortable during your next visit ! We look forward to having you as our guest again in the near future Best regards Daniela Schwarz Guest Relations ARCOTEL Wimberger
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is a good hotel centrally located in Vienna. With a few improvements, it could be a great hotel. When we arrived our room was not ready as the hotel was fully booked due to a conference so we had to wait to for a room to be ready. It took an hour or two but in the end we received an upgrade to a larger room than we booked for so that was a bonus. The reception staff were very friendly and helpful and gave us a complimentary drink voucher to use in the restaurant while we waited. Upon proper check in, there was a misunderstanding with our Expedia booking. First we were told we'd paid (which we thought we had) and then on check out we were told we hadn't paid. When we queried this we were told everything was OK but we did get a bill 6 weeks after we left which was settled easily once we verified that Expedia had not taken the hotel payment from us. Bit of confusion but all good in the end. Our room was very comfortable as were the beds and pillows. Even though it was a lower floor room and faced the street, the room was very quiet. We had ear plugs just in case we needed them, but noise was not an issue. Breakfast was superb in the main restaurant. As other guests have commented, the dinner menus are all in German, but the staff were all multi lingual which helped with any queries. We didn't have dinner there, just breakfast and as I said, the breakfast which was a buffet option, was brilliant, something for every dietary requirement. The gym was good but to say that the hotel has a pool is stretching things. It has a jacuzzi plunge pool for after you use the gym but that's it. If anyone was wanting to swim, the Vienna Stadthalle is a 6 minute walk from the hotel. My wife swam there every morning of our stay and for about 7-8 euros, you can swim in an Olympic sized pool. She loved it. Use this if you really want to swim while staying at the hotel. The bar was not open which was unfortunate as it looked really good, but there are some good bars and restaurants not far from the hotel. We'd recommend Mike's 1150 for drinks and bar food or the Pulkautaler Wein & Bierhaus if you're after Austrian food. Both are a short walk from the hotel. The transport links from the hotel are great with several tram stops nearby. We walked everywhere but the tram services were very frequent. We stayed at this hotel as we attended a concert at the Stadthalle and stayed on to do some sightseeing in Vienna. We did enjoy our stay in a comfortable room and found the staff very friendly and loved the breakfast meals we had. Other reviews of this hotel may not be as favourable as this one, but, if the management take note and address the issues that have been raised by guests, this could a be great hotel to stay in. We would certainly consider staying here again.…
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Date of stay: June 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Daniela Schwarz, Guest Services / Front Office at ARCOTEL Wimberger
Responded Sep 26, 2022
Dear Jock, Thank you so much. It is great to receive such a detailed review, as it helps us to improve our service and see things from the guests' point of view. How nice to hear that you enjoyed your stay with us, that you appreciated the location and the rooms, and that our friendly staff managed to solve things on spot., but there is room for improvement . During your next visit we will make sure that everthing goes smoothly from the beginning. We are glad you enjoyed our Restaurant and the extensive buffet breakfast. We have already done the translation for our Menucard and will make sure it is provided to English speaking guests. We sincerely hope that you will be our guest again in the future. At the moment we are renovating our rooms, and we would love to show you the new style. Best regards from Vienna, and once again thank you for the feedback! Best regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Clean, friendly staff, perfect for transport connections, local area has everything you need. The only fault was the pillows, they are useless, no filling and very uncomfortable. Also the Bar was closed which is slightly disappointing as you have to go into the restaurant attached to the hotel to get a drink.
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Date of stay: June 2022
Rooms
Service
Sleep Quality
Room Tip: Top floor is best and quiet, put air con on slow fan and works much better
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Daniela Schwarz, Guest Services / Front Office at ARCOTEL Wimberger
Responded Jul 14, 2022
Thank you very much for taking the time to send us this review. We are happy to hear that you enjoyed your stay in our hotel and appreciated our central location. Feedback from our guests is always very important, as it helps us to improve our service. We will pass your positive comment on to our colleagues . Regarding our pillows, we are sorry that you were not informed about our pillow menu, please do not hesitate to ask next time. We have a large choice in order to make sure that all our guests have a good nights sleep . Our bar is indeed closed, however we are happy that we could welcome you as our guest in our Restaurant Handwerk for a drink . We hope you will visit us again during your next stay in Vienna! Best regards Daniela Schwarz Guest Relations ARCOTEL Wimberger
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Good hotel ,clean ,personnel very helpfull.would NOT recommend restaurant for dinner VERY expensive and Menu is ONLY IN GERMAN they only serve Beef as meat ,no chicken no pork we had to use google search to order as the waiters had real hard time helping as .Very good restaurants across the street with decent food and prices .
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Date of stay: December 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
Helpful
Very good value, you can reach the city center with the tram nr. 49 easily. Very friendly staff, everything ng was perfect here: breakfast, beds, cleaniness. Breakfast too pricy, though. We had a coffee across the road and that was fine for us. Underground parking available for 21 euros extra a day.
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Date of stay: July 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Stefania Aloia, Other at ARCOTEL Wimberger
Responded Aug 7, 2020
Dear semagora! thank you so much for your feedback on Tripadvisor. We really appreciate it! We thank you for recommending us and cannot wait to welcome you back! Best regards from Vienna Stefania Aloia Guest Relation
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Room was clean and large. Beds were comfortable but the pillows were useless. Bathroom was large with lots of hot water and good pressure. Breakfast was above average. Convenient transport options to the city center were nearby; we rode the U3 each day (5 stops and €2.40 each). A local restaurant two blocks behind the hotel was a good option for dinner, but only accepted cash.
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Date of stay: March 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from ARCOTELWimber, Guest Relations Manager at ARCOTEL Wimberger
Responded Mar 9, 2020
Dear j0hnindc! Thank you for posting your comments on tripadvisor.com. We are delighted to read that you enjoyed your stay with us and thank you for your compliments. We are looking forward to welcoming you back on a future visit. Best regards Stefania Aloia Guest Relations ARCOTEL Wimberger
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Interiors have been refreshed, hair dryer in the bathroom, shower & tub as well. Interesting view to busy cityscape outside, walking distance from Westbahnhof or U6-subway station. Large room service menu and 2 apples in the room for a quick, healthy snack. Great value altogether.
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Date of stay: February 2020
Value
Cleanliness
Service
Room Tip: Rooms above 3rd floor with view to Guertel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from ARCOTELWimber, Guest Relations Manager at ARCOTEL Wimberger
Responded Feb 23, 2020
Dear Minerva H! Thank you for posting your comments on tripadvisor.com. We are really glad to read that you were satisfied with our service and that you had a nice time in our ARCOTEL Wimberger. We are looking forward to welcoming on your next trip to Vienna. Warm regards, Stefania Aloia Guest Relation ARCOTEL Wimberger
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$92 - $145 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
arcotel wimberger vienna, arcotel wimberger hotel vienna
LOCATION
AustriaVienna RegionViennaNeubau / Schottenfeld / Neubau
NUMBER OF ROOMS
225
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Claim Your ListingARCOTEL WIMBERGER $78 ($̶1̶2̶2̶) - Prices & Hotel Reviews - Vienna, Austria
Frequently Asked Questions about ARCOTEL Wimberger
Which popular attractions are close to ARCOTEL Wimberger?
Nearby attractions include Scavenger Escape Vienna (0.2 miles), BahnhofCity Wien West (0.3 miles), and WestLicht. Museum for Photography (0.2 miles).
What are some of the property amenities at ARCOTEL Wimberger?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at ARCOTEL Wimberger?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at ARCOTEL Wimberger?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at ARCOTEL Wimberger?
Yes, a parking garage, paid private parking on-site, and paid public parking on-site are available to guests.
What are some restaurants close to ARCOTEL Wimberger?
Conveniently located restaurants include Pulkautaler Wein & Bierhaus, Gastwirtschaft Schilling, and Konoba Pescaria.
Are there opportunities to exercise at ARCOTEL Wimberger?
Yes, guests have access to a fitness center, locker rooms available in the fitness center, and a pool with a view during their stay.
Are pets allowed at ARCOTEL Wimberger?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does ARCOTEL Wimberger offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at ARCOTEL Wimberger?
The staff speaks multiple languages, including English and German.
Are there any historical sites close to ARCOTEL Wimberger?
Many travelers enjoy visiting Belvedere Museum (2.1 miles), Ringstrasse (1.3 miles), and Votivkirche (1.4 miles).