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Motel One Wien Westbahnhof

#76 of 369 Hotels in Vienna
Certificate of Excellence
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Motel One Wien Westbahnhof
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926 Reviews from our TripAdvisor Community

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Showing 381: English reviews
Rimini, Italy
Level Contributor
6 reviews
5 of 5 stars Reviewed 3 days ago NEW

the best choice for my family vacation. clean, spacious, bright, quiet, centrally located and friendly helpful staff. it's close to pretty much everything you need that is car park, atm, U-bahn, trains, buses, supermarkets and rent-a-bike.

Helpful?
Thank francesca a
Florian B, Leiter Front Office at Motel One Wien Westbahnhof, responded to this review

Dear Francesca, Thanks for taking your time to send us your charming review. We are happy that you enjoyed your stay in our Hotel. We hope to welcome you back soon! Kind regards Florian Bitzan Front-Office Manager More 

Athens, Greece
Level Contributor
57 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The hotel has the best location, because the metro is really next to the Hotel and also the train, so you can go anyewhere you want! Next to the Hotel is a big mall and you can fing whatever you want. The room was very tidy and the bed was also fine. The breakfast was also tasty ( 9.50 Euro)!... More 

Helpful?
Thank AngelikiZougel
Florian B, Leiter Front Office at Motel One Wien Westbahnhof, responded to this review

Dear Angeliki, Thanks for your great review. We are happy that you enjoyed your stay in our Hotel. We hope to welcome you back soon! Kind regards Florian Bitzan Front-Office Manager More 

Level Contributor
26 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I said here recently for 2 nights and I have to say I was plesantly surprised by the Hotel. I admit, I normally stay in 4/5* hotels, but this trip was needed to be done on a Budget so I booked the Motel One. The room was ok size, clean and nice bathroom. The location was right by Westbahnhof, with... More 

Helpful?
Thank Katie W
Dubai, United Arab Emirates
Level Contributor
60 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

We love the stay at the motel one. We had little to no expectations however this hotel catered to our need. It's pretty straightforward but not a bad experience for us. Price is reasonable and service was great. We love the great service and it was very humane.

Helpful?
Thank Mary Hope P
Edinburgh, United Kingdom
Level Contributor
915 reviews
107 hotel reviews
common_n_hotel_reviews_1bd8 551 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for one night after our flights from Vienna were cancelled due to major storms and Austrian Airlines arranged for us to spend an extra night here. The hotel was well equipped to deal with the influx of extra guests at short notice and we didn't have to wait long to get to our room. It was small... More 

Helpful?
Thank George M
Belgrade, Serbia
2 reviews
4 of 5 stars Reviewed 1 week ago

It is a lovely hotel at Westbahnhof, good location. The rooms are clean and spacious, the staff members are very friendly, it's a good location, and they serve a great breakfast! Would definitely stay here if ever visit Vienna again.

Helpful?
Thank ivanadj81
Limassol, Cyprus
Level Contributor
68 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
2 of 5 stars Reviewed 2 weeks ago

It's hard to change bad first impressions. Coming from a Mediterranean country, I felt very claustrophobic in the tiny little room facing a closed courtyard that looked more like a central prison courtyard. I immediately went back to the reception to change to a street facing room and was put down by the rude receptionist who gave me a bad... More 

Helpful?
Thank outlaws_2000
Manuel M, Front Office Manager at Motel One Wien Westbahnhof, responded to this review

Dear Motel One guest, we thank you for your honest feedback. We feel sorry you did not make the good experiences other guests make with us. We apologize for the misunderstanding concerning your roomchange. We already discussed your feedback with our staff, so to avoid misunderstandings like this in future. We hope to welcome you once again to convince you... More 

Jakarta, Indonesia
Level Contributor
44 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was our last stop and return visit to Vienna for our flight home. Hands down, counting all our check ins world wide this was the rudest person we encountered by staff member Gergely Takacs. All other staff even the night shift at 3:30 am were friendly so not sure what his problem was. Anyway the room, was the bare... More 

Helpful?
Thank Bobbie B
Manuel M, Front Office Manager at Motel One Wien Westbahnhof, responded to this review

Dear Bobbie, thank you very much for your honest feedback. We feel sorry you had a bad impression of our staff member. We can assure you, that this is not our high service standard and we already talked with him about your feedback so to give you the best service again in future, which you can also expect from us.... More 

Corowa, Australia
Level Contributor
84 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is a great place to stay when using a eurail pass . There are no hassles good efficient service is there when needed. The loby bar is fun and lively and great place to have a drink and chat with other tourists . Breakfast is busy and the choices are very good .

Helpful?
Thank Stuart D
Manuel M, Front Office Manager at Motel One Wien Westbahnhof, responded to this review

Dear Stuart, thank you for your positive Feedback about you stay. We hope to welcome you soon again. Best regards from Vienna, Manuel Moser Assistant Manager More 

Copenhagen, Denmark
Level Contributor
65 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This hotel feels like an industrial warehouse. A corrugated grey exteior facade encloses an nearly endless maze of bland hallways. Public areas and lobby are too small given the number of rooms, so they often appear hectic. Many rooms face a large, nondescript grey interior courtyard. Rooms are standard Motel One fare, with brown/blue decor, no closets, no proper desks,... More 

Helpful?
Thank elber2
Manuel M, Front Office Manager at Motel One Wien Westbahnhof, responded to this review

Dear Elber2, thank you for your honest Feedback. We feel sorry, that our Hotel did not follow your expectations. Our Hotel is opened for 4 years now and we are currently soft-renovating our rooms, so to hold our high Standards. We always try our best to hold also the entrance area to the Hotel as clean as possible and have... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Multilingual Staff
  • Concierge

Additional Information about Motel One Wien Westbahnhof

Address: Europaplatz 3, Vienna 1150, Austria
Location: Austria > Vienna Region > Vienna
Price Range: $80 - $97 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Motel One Wien Westbahnhof 3*
Number of rooms: 438
Reservation Options:
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Hotel Style:
#25 Best Value Hotel in Vienna
#50 Family Hotel in Vienna
#67 Business Hotel in Vienna
#74 Romantic Hotel in Vienna
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