We used to be frequent clients of this hotel for almost 20 years, we used to love it and I never imagined staying anywhere else in Vienna. But the last 3 visits there, meaning last year July, September and this year in April were very disappointing to say the least. We always reserve a room with balcony (this being one of the reasons we stay there in the first place). Well during these last 3 stays we never got it even if we tried hard to make sure we'll get them by speaking on the phone to the front desk repeatedly. In fact, trying to speak to front desk on the phone is like speaking to yourself. No effect or record whatsoever. In July last year the room without balcony was very dirty, warned out furniture with shriveled walls. During all these 3 staying nobody was wearing masks in the hotel, the beautiful, imposing hallway was crowded with people without manners. There are still much more to say, but I would just stop here. Last week though, we found a different accommodation in the Center of Vienna with which we were very, very happy, so sadly we said good bye for ever to Living Hotel Kaiser Franz Joseph…
Okay, maybe the the hotel could use some renovation, but our room was clean and big. Anyway, this was the best breakfast I ever had. Lots of things to choose. Hot and cold, meat and vegetarian, desserts, bio, juices, lots of vegetables which you can chop yourselves, yoghurts, a lot of bread,... extra points!
The hotel is located in the 19th district which is really quiet , I was in room 835 for 10 days and enjoyed my stay very much! The bed was very comfy, it has a smart TV that I could connect with my laptop and watch movies, a mini living room which 2 sofas which were equally comfortable along with a kitchenette and the bathroom! The hotel also has a gym which was equipped mostly for cardio and a sauna! The front desk staff were particularly great, they were very helpful and really polite and cared for all my needs, the housekeeping staff were also very nice and always smiling when I met them. Great hotel, great location, great service, will definitely stay again in the future.
Having to deal with a medical problem, me and my wife, have registered at this hotel for 10 days starting the 14th of March 2020. Unfortunately, due to the corona-virus spreading, three days after our procedure cancelled and we were forced to leave the hotel earlier and return as soon as possible to our country, even if we have had paid for the entire 10 days period of staying. At that moment the concierge management could not confirm us that we will be refunded for the nights not spent in the hotel. We returned home and after a while, when the general situation settled somehow, we received a note from the hotel, and some days later the refund in question was performed by the hotel management. We appreciate that and we thank you for your understanding and cooperation. We also like to add, regardless of our unfortunate and unexpected situation, our appreciation about the quality of your hotel. It is a very nice place, quiet, well situated, with good access to public transportation and commercial services. Professional staff, clean hotel, and good services. We hope to enjoy in the future your hospitality. Thank you.…
We booked this hotel because of its location. We visited for 7 nights at the end of November and all the hotels in the city centre were very expensive, however this hotel was exceptional for value for money. The location couldn't have been better. There is a tram stop just around the corner to the left and a train station to the right, with regular service, so you can be in the city centre within a very short time. A travel Pass makes this an ideal place to stay. A very quiet and clean district of Vienna, with banks, cafes and shops all within the same block. We took full advantage of the kitchenette and purchased food at the supermarket and ate in our room. The bathroom was very clean and the walk-in shower was heaven. Lots of power outlets and usb sockets. Very good strong WiFi and a TV with multiple language channels. There was a balcony, that you could actually get out on to and move about, The nice touch was the 2 bottles of water and 2 bottles of beer every day - they went well with our lunch. The kitchenette has everything you need, like a mini studio flat. Housekeeping was everyday and the rooms were pleasant, warm and comfortable. Would stay here again.…
Pleasant short stay in rooms with mini kitchenette, working desk, terrace. Clean, good self-service breakfast. Peaceful surroundings yet not too far from city centre. I would easily recommend it to anyone whether for business or tourist purpose.
This hotel is quite comfortable. The rooms are not massive, but very well laid out with fridge, cooktop, kettle etc. The sliding desk with outlet and USB port is a nice touch. Windows actually open! Breakfast was acceptable though not remarkable in any way. The hotel is out of the city centre, but close to subway and tram lines. A lovely grocer, several cafes and a bank are within the block. My favourite feature is the lovely garden behind the hotel with fountain and seating. A welcome, quiet space in a bustling city!
nice hotel not too far from the city centre. convenient price. quiet neighbourhood. room was big and clean, more like a small apartment. the staff was friendly and the service good. feel like being part of a small community.
Space utilise good.. Theres enough space for me and my 32inch suitcase and another cabin plus carry on. They got stove, microwave, kettle, and small kitchen things, I didn't use it but it seems the plus side for me. I really like the room, the size isn't big, but they seems to have everything, big closet, 1 small dining table, working station, lots outlet, usb, lamp.. Lotion, soap... The reception is slow but okay. Parking is available but very narrow and you gotta tell them first, they will tell you the lot number.
We stayed here for our first 3 nights in Austria and the hotel was more than just ok. Our single rooms were extremely clean with self-catering facilities, and water and beer in the fridge which was a nice touch. The wifi was very good, which seems to be a prerequisite nowadays. The food was good in the restaurant, and breakfast was plentiful. I do put a lot of reviews on TripAdvisor and try to be very honest, however, I do believe some travellers are happy to moan about every little thing which they perceive to be inadequate. I enjoyed the hotel.