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Mercure Hotel Raphael Wien

Traveler (151)
Room & Suite (69)
Traveler (151)
Room & Suite (69)
Dining (12)
Overview
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Wallgasse 23 1060 Vienna, Vienna 1060 Austria See on map
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Hot Tub
Non-Smoking Hotel
Suites
4 Star accommodation
Additional information
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Offers from Mercure Hotel Raphael Wien
Special Offer:CHEAPEST ONLINE RATES!
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Rooms
Dec 23Dec 24
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1 room, 2 adults, 0 children
Standard Room
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Reviews (481)
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178 results
Traveler rating
89
60
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LanguageEnglish
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89
60
12
9
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All reviews lidl store nearby ibis tramway station a free room upgrade shopping street in vienna warm hotel great hotel privilege room nice stay hot dishes stayed here for nights recommend this hotel clean bathroom walking distance tea and coffee making facilities quiet neighborhood public transport
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1 - 5 of 178 reviews
Reviewed 6 days ago

Horrible stay. Hotel is not worth these money. Bathroom is not cleaned properly, with melt everywhere. In the superior room. Room is dusty, I had also not cleaned trash bin in the bathroom, after previous guest. Urine stains near the toilet. Hotel staff is rude...More

Date of stay: November 2018
Thank dawidsfffff
Hotel's Favorite
Reviewed September 29, 2018

My wife and I together with our twelve year old daughter spent a very enjoyable two day stay at the Hotel Mercure Raphael Wien in a privilege room. The room was very modern with comfortable bedding and a spacious bathroom. Tea and coffee facilities including...More

Date of stay: September 2018
Thank CJDELICATA
Response from Anja W, Quality & Reputation Manager at Mercure Hotel Raphael WienResponded October 5, 2018

Dear CJDELICATA, we very much appreciate your comments regarding your stay with us.It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience with us and our future guests, and we hope...More

Reviewed 2 weeks ago

The room was fine, and even very good considering the price I paid. The receptionist was not very welcoming (and this is not the Viennese "Schmaeh", as I doubt he was even Austrian), which is not nice after a long day travelling. There is no...More

Date of stay: November 2018
Thank LeTeuton
Response from Anja W, Quality & Reputation Manager at Mercure Hotel Raphael WienResponded 2 weeks ago

Dear LeTeuton, thank you for taking the time to tell us about your experience with us. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our quality to improve the guest experience. We...More

Reviewed 3 weeks ago via mobile

Not a 4 star hotel. Very basic poor service. One coffee per 2 night visit and refuse to provide more when you ask. Our electric tripped out and heating only has full blast or off no in between. Main picture to advertise hotel shows a...More

Date of stay: November 2018
Thank Pamela F
Response from Anja W, Quality & Reputation Manager at Mercure Hotel Raphael WienResponded 2 weeks ago

Dear Pamela F, thank you for your candid review. We apologize that your recent stay did not meet fully your expectation. We use feedback, such as yours, to continuously make changes to our quality to improve the guest experience. We do hope to have the...More

Reviewed October 23, 2018

Location fine (Strassenbahn just 2 minutes walk, U-Bahn and main trains 8 minutes walk) and hotel comfortable. Very friendly staff and clean room. Internet connection easy and sufficient. Only one negative item - the hotel has no bar.

Review collected in partnership with Accorhotels.com
Date of stay: October 2018
Thank PeNor
Response from Anja W, Quality & Reputation Manager at Mercure Hotel Raphael WienResponded October 26, 2018

Dear PeNor, many thanks for your feedback. I am glad to hear that you were satisfied with our location and our staff. We hope you will visit us again. Best Regards from Mercure Hotel Raphael Wien, Anja Wehnert - Quality & Reputation Manager

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About
Description
The newly renovated Raphael Hotel Vienna perfectly located opposite to Raimund Theatre, Only a 5 minute walk from Vienna's biggest shopping street Mariahilfer Straße. You can reach the historic city center as well More as all major attractions like St. Stephen's Cathedral, the State Opera, the Hofburg (Imperial Palace) or the famous ,,Naschmarkt" just after a few minutes subway ride. The 78 contemporarily designed and elegantly furnished rooms in three categories offer a wide working desk, an air-conditioning, complimentary coffee and tea making facilities, Wi-Fi, USB sockets, minibar, safe, flat screen TV's offering a variety of cable and satellite channels. Bathrooms are equipped with a hair dryer. The perfect location for business and leisure travellers. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Free High Speed Internet (WiFi)
Spa
Air Conditioning
Babysitting
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Refrigerator in room
Sauna
Pool
Beachfront
Room Service
Free Parking
Restaurant
Bar/Lounge
Breakfast included
Fitness Center with Gym / Workout Room
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Luxury
Room types
Suites, Non-Smoking Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Luxury
Room types
Suites, Non-Smoking Rooms
Number of rooms
78
Price range
$71 - $307 (Based on Average Rates for a Standard Room)
Formerly known as
Hotel Das President Wien
Also Known As
Golden Tulip Wien City Hotel Vienna
,
Golden Tulip Hotel Vienna
,
Golden Tulip Vienna
,
Vienna Golden Tulip
Location
Austria > Vienna Region > Vienna > Mariahilf
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Luxury
Room types
Suites, Non-Smoking Rooms
Number of rooms
78
Price range
$71 - $307 (Based on Average Rates for a Standard Room)
Formerly known as
Hotel Das President Wien
Also Known As
Golden Tulip Wien City Hotel Vienna
,
Golden Tulip Hotel Vienna
,
Golden Tulip Vienna
,
Vienna Golden Tulip
Location
Austria > Vienna Region > Vienna > Mariahilf
Photos
Traveler (151)
Room & Suite (69)
Dining (12)
Business Center & Event Rooms (3)
Nearby
Mariahilf
Vienna’s sixth district hosts high street shopping
heaven and pedestrian area Mariahilfer Strasse. The
weirdest local building is probably the city aquarium
Haus des Meeres, housed in one of Vienna’s six
remaining World War II defense towers, and topped with
a rooftop bar that offers stunning views over Vienna
and the center. One of the most historic sites in the
area is the passageway of 18th century Raimundhof with
...More
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Questions & Answers
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Vitaebella60
November 18, 2018|
AnswerShow all 3 answers
Response from 422janm | Reviewed this property |
Both answers are correct. Regular WiFi is good, but with voucher the connection is even better.
1
Vote
yorkieexplorer
February 17, 2018|
AnswerShow all 5 answers
Response from WaizerA | Reviewed this property |
Yes there is👍🏾
1
Vote
Room Tips
"Privilege rooms are worth it"
cruisindruzin
Jul 1, 2018
Read review
"rent from time, so you get a better price"
paulcX6548CY
Jun 13, 2018
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"Rooms looking to the garden behind the hotel are with no noise at all, only thing that can be heard are the..."
bratislavah
May 8, 2018
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"Rooms facing the back of the hotel don't have a view but were very quiet"
rachelsX7300IR
May 7, 2018
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