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Imperial Riding School Renaissance Vienna Hotel

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Imperial Riding School Renaissance Vienna Hotel
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1,204 Reviews from our TripAdvisor Community

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Showing 764: English reviews
Virginia Beach, Virginia
Reviewed 6 days ago NEWvia mobile

A little out of the downtown area but walkable and transit is close by. The food is good and the service excellent. The staff are friendly and helpful. The rooms are not large but well appointed and comfortable.

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Helpful?
Thank JDA60
Washington DC, District of Columbia
Reviewed 1 week ago

This hotel is a Marriott holding, thus how I got there. I spend a late November weekend there and it was fairly quiet, leading me to suspect it's busier during the week with business conferences. It's super close to a couple of street car lines, plus a train station with regional service (i.e. the airport). I was on the 7th...

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Helpful?
Thank minn_traveler612
Batemans Bay, Australia
Reviewed 2 weeks ago

I could not recommend this hotel more highly. The staff are friendly and helpful and the location is great and only a short walk up the street to the tram stop. The No 71 tram will take u right into the centre of the city in a few minutes. Very reliable service and reasonably priced. The hotel itself is lovely...

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Helpful?
Thank Allison364
Abu Dhabi
Reviewed 2 weeks ago via mobile

There was only one front staff checking in at least 6 guests , had to wait for a while to be checked in. Rooms are not bright. The breakfast setup is good ,but the bar downstairs is unreasonably expensive.

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Helpful?
Thank Zaiz
Tanja H, Front Office Manager at Imperial Riding School Renaissance Vienna Hotel, responded to this review

Dear Zaiz, Thank you very much for taking the time to post a review on TripAdvisor following on from your recent stay with us. I am happy to hear that you enjoyed our breakfast buffet. We are however very saddened to learn about your recent experience, which we agree was not up to the standards of service we are proud...

San Francisco, California
Reviewed 2 weeks ago via mobile

Property was fine. Rooms were spacious and ok. But, service wasn't friendly at any point during our 3 night stay. The only friendly greeting came from the women cleaning the rooms. Front desk staff and other service weren't rude, just not welcoming. Room - spacious, clean with comfortable beds Bathroom - oddest design I've ever seen. You can't shower without...

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Helpful?
Thank John R
Tanja H, Front Office Manager at Imperial Riding School Renaissance Vienna Hotel, responded to this review

Dear Mr. R. First of all thank you for staying the Imperial Riding School Renaissance Vienna Hotel for your recent stay in Vienna and for sharing your thoughts regarding your visit with our tripadvisor community. Your kind words for our housekeeping service is appreciated and shared with the associates. Therefore it is even more ….. to see that you haven’t...

Miami, Florida
Reviewed 2 weeks ago

Booked this hotel on a whim for a quick Vienna escape and was not disappointed. It seems the hotel has undergone a renewal, and the result was great. Clean and efficient would be the best way to describe my stay, from the quick check-in and the excellent disposition of the front desk staff to answer all questions about the city....

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Helpful?
Thank Eduardo Jose C
Banbridge
Reviewed 2 weeks ago

Beautiful stay for 3 nights in December. We booked Junior Suites and they didn't disappoint. Very spacious spotlessly clean and exceptionally comfortable. Large bathroom . The staff at the hotel were very helpful and friendly. Included with the junior suite was complimentary mini bar and delicious breakfast and light food in the evenings. Well worth the price. Would definitely stay...

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Helpful?
Thank BanbridgeNellie
Nice, France
Reviewed 2 weeks ago

Love the Marriott brand but was disappointed with this property for the Christmas weekend. Restaurants were not open other then special events already booked. Room service or lobby bar only food options as hotel located remote from city center. Television and wifi were not included with room rate and only options were cnn or bbc. When restaurants opened for Christmas...

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Helpful?
Thank K P
Tanja H, Front Office Manager at Imperial Riding School Renaissance Vienna Hotel, responded to this review

Dear valued guest, thank you for taking once more your time in sharing the experiences you gained with us. We have learnt that you were not content with the service you received especially as you expected the restaurant to offer à la carte options on Christmas Eve. Let us sate once more our sincere apologies on all inconveniences caused. Please...

Shorewood, Wisconsin
Reviewed 2 weeks ago via mobile

I guess I was expecting a more standard Marriott - we have stayed at Marriotts all over the world so we just wanted that ease. It really wasn't what I expected. I would definitely stay on The Ring my next visit. But it is an easy walk to the Tram - the front desk or concierge are terrible with directions,...

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Helpful?
Thank ciciwisconsin
Tanja H, Front Office Manager at Imperial Riding School Renaissance Vienna Hotel, responded to this review

Dear ciciwisconsin, Thank you so much for staying at the Imperial Riding School Renaissance Vienna Hotel and for taking the time to review your experience. We are deeply sorry to hear that your stay was not of our expectations nor our standards. I truly apologize for the problem with the issue with the directions and tell thank you for your...

Innsbruck, Austria
Reviewed 3 weeks ago via mobile

Stayed there for two nights and was surprised that wifi in my room was not included. Kinda depends on how you book your stay it seems. The room was clean and nice but you saw that it is getting old. Bed was very comfortable, have to admit the best I ever had In a hotel. Breakfast was also really good...

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Thank s1m0n0
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Arsenal
Arsenal
Cuisines: German, Austrian, Central European, International
No photo provided
Borromaus
Cuisines: Austrian, International, Barbecue, European
City Garden
City Garden
Cuisines: Barbecue
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Housed in a former military riding school from 1850, the neo-classical Imperial Riding School Renaissance Vienna Hotel is located conveniently to public transportation, the airport and famous attractions. The baroque Belvedere Palace with its impressive Klimt collection is just a short walk away. All guest rooms were renovated in 2013 and feature elegant design details, air-conditioning, high-speed Internet access, a large work space, 24-hour room service, a flat-screen TV and bed dressed with fluffy pillows, down duvets and crisp linens. This hotel offers numerous dining options throughout the day. Enjoy a full American breakfast buffet, sample traditional Austrian dishes and seasonal specialties at the rustic Arsenal; or sip cocktails late into the night at the Lobby Bar. The City Garden is host to the hotel's popular City Barbecue, where diners can enjoy chef favorites, grill on their own or just relax in the lounge. Both business and leisure guests will enjoy the indoor pool with adjacent sunbathing-area and the fitness center. ... more   less 

Additional Information about Imperial Riding School Renaissance Vienna Hotel

Address: Ungargasse 60, Vienna 1030, Austria
Location: Austria > Vienna Region > Vienna
Price Range: $89 - $175 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Imperial Riding School Renaissance Vienna Hotel 4*
Number of rooms: 369
Reservation Options:
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Also Known As:
Renaissance Vienna
Vienna Renaissance
Hotel Style:
#90 Family Hotel in Vienna
#92 Business Hotel in Vienna
#92 Luxury Hotel in Vienna
#107 Romantic Hotel in Vienna
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Questions & Answers

Here's what travelers have asked, with answers from Imperial Riding School Renaissance Vienna Hotel staff and other travelers.
24 questions
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Conklin, New York
7 months ago

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Questions? Get answers from Imperial Riding School Renaissance Vienna Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“We stayed on level 3. It was very comfortable”
  • Room 325. 2 of us and had a Queen bed each
 of 5 bubbles Allison364, 2 weeks ago | Read review
“Junior Suite”
 of 5 bubbles BanbridgeNellie, 2 weeks ago | Read review
“All the rooms are nice. If you want a room with bath tub you may have to ask for it.”
 of 5 bubbles HeinrichAnton, 4 weeks ago | Read review
“get Imperial Club Room, nicely decorated rooms”
 of 5 bubbles bobcz, Dec 11, 2016 | Read review
“If you like to have an open window at night ask for a room where the windows are not screwed shut.”
 of 5 bubbles 295Carolyn, Nov 30, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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