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Graben Hotel

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#72 of 368 Hotels in Vienna
Certificate of Excellence
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Graben Hotel
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601 Reviews from our TripAdvisor Community

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Showing 305: English reviews
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We had a great stay at the Graben Hotel. Steps away from Graben street and the big open plaza and St. Stephen's cathedral with easy walks to Hofburg Palace and Vienna State Opera. The subway entrance was a few minutes away. The people were wonderful. They still use keys that you leave at the desk so you got to know... More 

Helpful?
1 Thank Rosemary R
FamilieKremslehner, Inhaber at Graben Hotel, responded to this review

Dear Rosemary! Thank you for your nice comments after your recent stay at our Graben Hotel. We will have a check on the matresses in your room, as we usually get a lot of nice feed back. Please accept our excuses for the thinness and the drawback. We will forward your kind words to our team who will be delighted... More 

New York City, New York
Level Contributor
82 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed 2 weeks ago

That's is the best feature about this hotel is its location. You are right by the St. Stephen's Cathedral and the Stephansplatz area and subway. More importantly, it takes you right to Kärntner Straße, the most famous shopping street in central Vienna. Like I said, location! The rooms were typically European small, breakfast was not that great, but the people... More 

Helpful?
1 Thank Zucc50
FamilieKremslehner, Inhaber at Graben Hotel, responded to this review

Dear guest! Thank you for leaving your feed back on tripadvisor after your recent visit to Vienna. We are glad to hear that you enjoyed our beautiful city and especially the central location of our Graben Hotel. Please come back soon, sunny greetings your family Kremslehner on behalf of the team More 

Aberdeen, United Kingdom
Level Contributor
62 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed in this hotel for 4days The hotel in situated on a pedestrian street so is very quiet at night. There are several restaurants in the street veg and we'll priced. The bedroom was a good size and the bathroom well appointed. This is an ideal hotel for a city break

Helpful?
Thank EdnaMinerva
FamilieKremslehner, Inhaber at Graben Hotel, responded to this review

Dear guest! Thank so you so much for your kind feed back that will encourage other travellers to stay at our Graben Hotel. Please recommend our Hotel to your family and friends. We hope to welcome you soon again to one of the 4 Kremslehner Hotels in Vienna! Your family Kremslehner on behalf of the team More 

New York City, New York
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was a great hotel steps from the center of town. They serve a full breakfast that was terrific. The only down-side was that in the front (where we were) with the window open (which we had) it can be very noisy. It was not a problem for us but can be for the noise sensitive. I would ask for... More 

Helpful?
Thank Kangerphd
FamilieKremslehner, Inhaber at Graben Hotel, responded to this review

Dear guest! Thank you for your kind feed back. Your are absolutely right - our rooms facing the street are noisier than the ones facing the youtyard. Bur ususally when you keep the windows closed and may be turn the A/C on you should not hear any noise coming from the street (as it is a pedestrian zone) We are... More 

Rubiera, Italy
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago via mobile

At our arrival we were pleased since it was only 9 AM but the room was already ok. the luggage was immediately brought upstairs while we filled the forms. the room was cleaned and well furnished, but the daily cleaning was not one of the best (it is an Italian who is writing). furthermore, the third bed has been added... More 

Helpful?
Thank Fabio T
FamilieKremslehner, Inhaber at Graben Hotel, responded to this review

Dear guest! Thank you for your feed back after your stay at our Hotel. We are happy to hear that you were pleased with our level of service. Our extra beds are mobile beds and therefore not as comfortable as the normal beds. We are happy that you enjoyed your days in Vienna and hope to welcome you soon again... More 

Cheam
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed August 23, 2016

Stayed in August 2016. A very nice room on the first floor overlooking the pedestrianised street and opposite the cafe and restaurants, but do not worry about any noise because the double glazing is excellent. Breakfast is very good and they will provide grilled bacon if not already in the hot container with the scrambled egg. It would be hard... More 

Helpful?
Thank Michael S
FamilieKremslehner, Inhaber at Graben Hotel, responded to this review

Dear Michael! Thank you so much for this kind review after your recent stay at our Graben hotel. We are happy to hear that you enjoyed the central location of our Graben Hotel and that you had nice days strolling around our beautiful city. We will forward your nice comments to our team who will be delighted that they are... More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed August 20, 2016 via mobile

Very good location and good stuff.It is close to metro station(30m).and close to St.Stephan Cadhetral(3min).Very good breakfast and coffee:)it is at Graben Street.The room was very clean.I recomended.

Helpful?
1 Thank Shiler
FamilieKremslehner, Inhaber at Graben Hotel, responded to this review

Dear Shiler! Thank you for recommending our Graben Hotel to other travellers. We are very happy that you enjoyed your days in Vienna and especially our central location. We hope that you will soon again come to Vienna. Sunny greetings your family Kremslehner on behalf of the Graben team More 

Dunstable, United Kingdom
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed August 20, 2016

Had high expectations for this hotel after reading the reviews and seeing the pics. On the positive side only seconds from Stephansplatz station in the city centre so a brilliant location. The staff I encountered were all polite and friendly and seem happy and proud to work at the hotel. However my room was a different matter, more like a... More 

Helpful?
Thank Steve R
FamilieKremslehner, Inhaber at Graben Hotel, responded to this review

Dear Guest, Thank you very much for your valued feedback. We are very happy that you enjoyed the location of our Graben Hotel and the professionalism of our staff. On the other hand, we are very sorry that you did not like your room – if we had known the issues you encountered (view, noise, bathroom), we would have happily... More 

Norwich, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed August 12, 2016 via mobile

My husband and I (aged 53 and 51) love our city breaks. Yet again we struck gold, this hotel is ideally located to the main centre, staff were lovely and very helpful, hotel was very oldie worldly just what we like. Breakfast was ideal got us set up for the day.

Helpful?
Thank SaraandKevin
FamilieKremslehner, Inhaber at Graben Hotel, responded to this review

Dear Sara and Kevin! Great to hear that you enjoyed your stay with us! We are very happy that our team made you feel at home in our Graben Hotel and we hope to have you with us soon again! Sunny greetings your family Kremslehner on behalf of the team More 

Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 8, 2016

This hotel is located in the perfect spot in Vienna. It is steps away from the beautiful cathedral, Stephansplatz, and only about a 10-15 minute walk from the Opera House. The Hoffburg Palace is even closer, only about a 5 minute walk. To top it off, it's located on a quiet street that is only open to walking, so no... More 

Helpful?
Thank Liz S
FamilieKremslehner, Inhaber at Graben Hotel, responded to this review

Dear Liz! Thank you for your kind feed back after your first visit to Vienna! It is wonderful to hear that you enjoyed your days in our beuatiful city and that our team made it easier for you to explore the main sight seeing spots. Vienna has a lot more to offer and our team will be happy in assisting... More 

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Staying in Inner City

Neighborhood Profile
Inner City
In Vienna's best-known district, pedestrian boulevards Kärntner Strasse and Graben connect you with landmarks such as the Wiener Staatsoper (Vienna State Opera), Vienna’s iconic Stephansdom (St. Stephen’s Cathedral) and the vast compound of Hofburg, the Habsburgs’ former Imperial Palace. Peek down side streets such as Annagasse and Weihburggasse, and Graben’s Seilergasse and Habsburggasse, to get a feel for the center. The Imperial Apartments and the refreshingly demystifying Sissi Museum are must-dos at Hofburg. Spacious squares such as Am Hof and Freyung often host beautiful seasonal and antiques markets.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting

Additional Information about Graben Hotel

Address: Dorotheergasse 3 | 1010 Wien, Vienna 1010, Austria
Location: Austria > Vienna Region > Vienna > Inner City , Innere Stadt
Price Range: $124 - $359 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Graben Hotel 4*
Number of rooms: 52
Reservation Options:
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Also Known As:
Graben Hotel Vienna
Hotel Style:
#55 Luxury Hotel in Vienna
#75 Romantic Hotel in Vienna
#96 Family Hotel in Vienna
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