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Hotel Am Konzerthaus Vienna MGallery by Sofitel

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#64 of 362 Hotels in Vienna
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Hotel Am Konzerthaus Vienna MGallery by Sofitel
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2,565 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Am Konzerthaus Vienna MGallery by Sofitel
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Showing 1,373: English reviews
Reviewed January 18, 2017

Great location, friendly and helpful staff. I checked in after a 0430 flight and I didn't even have to beg for an early check-in my room was ready and offered to me. The hotel has a restaurant and bar which I didn't utilize but there were always people in them which is a good sign. Excellent location, the taxi I...

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Helpful?
Thank Sdblue
Hotel_am_Konzerhaus, Guest Experience Agent at Hotel Am Konzerthaus Vienna MGallery by Sofitel, responded to this review

Dear Sdblue, thank you very much indeed for your kind words and the nice feedback. My apologies that you had to walk in the cold as the taxi driver did not take you to our hotel, in case of a future visit we will be able assisting you organizing a transfer in order to avoid the same thing happening again....

Warwick, United Kingdom
Reviewed January 17, 2017

Pleasant hotel in easy walking distance of central Vienna. Staff were helpful - including housekeeping. Good choice at breakfast and we were always seated without a problem around 8.30am. Only improvement I could suggest is to enlarge the tiny bar - nice ambience but about 15 seats!

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Helpful?
Thank EmmaJMStevens
Hotel_am_Konzerhaus, Guest Experience Agent at Hotel Am Konzerthaus Vienna MGallery by Sofitel, responded to this review

Dear Emma, in the name of the hotel staff I would like to thank you for the nice feedback and for taking the time and writing it. Your kind words have been shared with the entire team and we do hope to be able welcoming you again one day soon. Till then we remain with the best wishes. Elisabeth Schweiger...

Athens, Greece
Reviewed January 11, 2017

Located on walking distance to the city center and attractions, while there are also near metro and tram stops. Αttentive hotel, tidy, clean, with all necessary amenities and quite good breakfast. The staff is very polite and helpful. It has free wi-fi throughout and two computers in the lobby that guests can use freely and is connected to the printer....

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1Thank ff00
Hotel_am_Konzerhaus, Guest Experience Agent at Hotel Am Konzerthaus Vienna MGallery by Sofitel, responded to this review

Dear guest, I would like to thank you for sharing this feedback and telling us about your stay were in Vienna in our hotel. I am glad that you enjoyed your time with us and were happy with our service. I do hope to be able welcoming you again one day in our beautiful capital and remain with kind regards....

Canberra, Australia
Reviewed January 8, 2017 via mobile

Just completed my 4th stay in 5 years at this marvellous hotel. It is 4 stars but for service, food and location it is a 5 star. From the moment you arrive the staff make you welcome and valued! My room was very comfortable and the bathroom well appointed. Location wise you are about a 12/15 minute walk from the...

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Thank Steve803
Hotel_am_Konzerhaus, Guest Experience Agent at Hotel Am Konzerthaus Vienna MGallery by Sofitel, responded to this review

Dear Steve, it is a great pleasure reading your comments. I am very happy that you still choosing our hotel during your stay in our beautiful capital and we are all very much looking forward welcoming you again a 5th time. We hope you had a safe journey home and remain with kind regards and best wishes. Elisabeth Schweiger Guest...

Helsinki, Finland
Reviewed January 4, 2017

We enjoyed our stay at this hotel, location is really good and hotel services excellent. The only area that needs improvement is service at the restaurant. As others have pointed out, the breakfast is not organized well. Food is tasty and the selection is very good, but the staff need to organize themselves better. There are empty tables while people...

Review collected in partnership with Sofitel.com
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Helpful?
Thank guest2017126
Hotel_am_Konzerhaus, Guest Experience Agent at Hotel Am Konzerthaus Vienna MGallery by Sofitel, responded to this review

Dear valued guest, I would like to thank you for your kind and praising words. As we try to reach the expectation of our guest I will address your comments to the concerned departments in order for us all to constantly improve. We hope you had a pleasant time in Vienna and would be happy receiving you again one day...

suffolk
Reviewed January 3, 2017 via mobile

I am currently sitting here enjoying a great breakfast. I read some reviews about the breakfast and the queuing and clearly like with most hotels they have a peak time rush. The staff and very helpful and friendly. I would recommend this hotel to anyone.

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Helpful?
Thank liam s
Hotel_am_Konzerhaus, Guest Experience Agent at Hotel Am Konzerthaus Vienna MGallery by Sofitel, responded to this review

Dear Liam, I am happy to hear that you very much enjoyed our breakfast buffet and service. Its clearly a good start in the day to receive such nice feedback and I would like to inform you that it has been very well shared with the entire staff already. I hope you enjoy exploring Vienna. Elisabeth Schweiger Guest Experience Agent

Jerusalem, Israel
Reviewed January 3, 2017

A small but well located hotel, generally quite and very hospitable. The staff is great and very helpful, The rooms a bit outdated but clean and reasonably spacious. The breakfast was varied and rich. We did expected more in terms of luxury and comfort from a Sofitel level hotel but all in all we enjoyed our stay and recommend it...

Review collected in partnership with Accorhotels.com
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Thank R2707IJrong
Hotel_am_Konzerhaus, Guest Experience Agent at Hotel Am Konzerthaus Vienna MGallery by Sofitel, responded to this review

Dear guest, I would like to say thank you for this kind review of yours. It is always a pleasure receiving such nice feedback. Your comments have been well shared and I do acknowledge your point of view regarding our outdated rooms, it will be looked after and "make over" plans are in progress. I do hope you had a...

Melbourne, Australia
Reviewed December 31, 2016 via mobile

We recently stayed 5 nights at Hotel AM Konzerthaus for a visit to Vienna. The hotel is well located, rooms were generous, hotel is clean and well maintained. Staff were friendly, professional and helpful. Breakfast was well catered for, and delicious. I have no problems recommending this hotel to anyone visiting Vienna for business or a holiday.

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Helpful?
Thank Dale S
Hotel_am_Konzerhaus, Guest Experience Agent at Hotel Am Konzerthaus Vienna MGallery by Sofitel, responded to this review

Dear Dale, I would like to personally thank you for this nice feedback. It is always a pleasure to receive such kind reviews and it would be great to be able welcoming you again one day soon. I hope you had a good start into the new year and remain with best regards, Elisabeth Schweiger Guest Experience Agent

New York City, New York
Reviewed December 30, 2016

Review collected in partnership with Accorhotels.com
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Thank Carlos L
Hotel_am_Konzerhaus, Guest Experience Agent at Hotel Am Konzerthaus Vienna MGallery by Sofitel, responded to this review

Melbourne, Australia
Reviewed December 29, 2016

First time in Vienna and stayed at the MGallery Hotel. Friendly staff and great customer service in a art nouveau inspired environment. We were looked after really well and are looking forward to our next stay there.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Roland F
Hotel_am_Konzerhaus, Guest Experience Agent at Hotel Am Konzerthaus Vienna MGallery by Sofitel, responded to this review

Dear Roland, happy new year! I would like to take this chance to say thank you for your feedback and the nice review of yours. I hope to be able welcoming you soon again and wish you a great 2017. With best regards, Elisabeth Schweiger Guest Experience Agent

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
Official Description (provided by the hotel)
The Hotel am Konzerthaus Vienna by MGallery is located in the enchanting center of Vienna. Take in the legacy of the Art Nouveau era and discover famous sights in the vicinity, such as the Ringstrasse, the State Opera House, the Belvedere that holds "TheKiss" by Gustav Klimt, Vienna city park and the Vienna Secession. The hotel combines comfortable surroundings with a unique Art Nouveau character. Relax in a Superior or Deluxe room. ... more   less 

Additional Information about Hotel Am Konzerthaus Vienna MGallery by Sofitel

Address: Am Heumarkt 35-37 | 1030 Vienna, Vienna 1030, Austria
Location: Austria > Vienna Region > Vienna
Price Range: $78 - $243 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Am Konzerthaus Vienna MGallery by Sofitel 4*
Number of rooms: 211
Reservation Options:
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Also Known As:
Am Konzerthaus Hotel
Sofitel Vienna
Vienna Sofitel
Hotel Style:
#28 Family Hotel in Vienna
#43 Romantic Hotel in Vienna
#47 Luxury Hotel in Vienna
#49 Business Hotel in Vienna
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Am Konzerthaus Vienna MGallery by Sofitel staff and other travelers.
37 questions
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Salem, Ohio
Dundee, United Kingdom
7 months ago
Toronto, Canada
Maidenhead, United Kingdom

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Questions? Get answers from Hotel Am Konzerthaus Vienna MGallery by Sofitel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“isolation and climate control is excellent, don't worry about a room on the front side”
  • the bed is big, I'm 6.4
Kareszovich, today | Read review
“Street side rooms are lighter but nosier. Courtyard ones are quieter but darker.”
749judyc, Feb 18, 2017 | Read review
“Higher floors are pretty quiet”
annelieset2013, Feb 17, 2017 | Read review
“My recommendation higher floor”
JanaG167, Dec 22, 2016 | Read review
“Room 201 has a great view.”
wjtourism, Dec 10, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question