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Hotel Am Konzerthaus Vienna MGallery by Sofitel

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#64 of 368 Hotels in Vienna
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Hotel Am Konzerthaus Vienna MGallery by Sofitel
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2,371 Reviews from our TripAdvisor Community

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Showing 1,287: English reviews
Level Contributor
54 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

The hotel is very centrally located. You can walk to almost everything. The room and the furniture is a bit aged but kept clean and comfortable. The breakfast is hectic and food is so so. A ten minutes walk gets you to the main tourists area where you can find lots of shopping and restaurants.

Helpful?
Thank happycharlton
Bangkok, Thailand
Level Contributor
1,200 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 723 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

There were some very good features about the Am Konzerthaus. Spent 7 nights there at the end of August. It is about one block from the famous Ringstrass, one block from a tram stop, easy walking distance from Wien Mitte train station, and close to many sights. Good location. The staff is very accommodating, friendly and efficient. Also an efficient... More 

Helpful?
Thank bob2bkk
Raanana
Level Contributor
97 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 1 week ago

While the rooms are typically a bit small, the facility is immaculately clean and the staff very friendly and helpful. The location is very convenient to central Vienna. What is a bit inconvenient is the set-up and layout of their breakfast. If crowded, it's difficult to "find" the food and where to sit. On the other hand, we ate one... More 

Helpful?
Thank MessaM
Hotel_am_Konzerhaus, Guest Experience Agent at Hotel Am Konzerthaus Vienna MGallery by Sofitel, responded to this review

Dear MessaM, we would like to thank you for taking the time and reviewing our hotel and your stay. We would like to apologize if you encountered any inconviniences during breakfast service but adressed this matter already to the concernded departement. We hope you enjoyed Vienna and its beautiful features and hope to see you again one day. We remain... More 

Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

I stayed at the Hotel Am Konzerthaus for 4 days in a superior room with 2 single beds. The 2 single beds were compact but comfortable and some artwork behind the beds added a nice touch to the room interior. The room I was allocated was a little small in size but it was okay since I did not plan... More 

Helpful?
Thank Ali B
Hotel_am_Konzerhaus, Guest Experience Agent at Hotel Am Konzerthaus Vienna MGallery by Sofitel, responded to this review

Dear Ali B, thank you indeed very much for taking the time and reviewing your stay with us. It is always a great pleasure to receive positive feedback. It has been well shared amongst the team. We hope you enjoyed Vienna as much as the hotel :) and we hope to see you soon again. Maybe by then our refurbishment... More 

Ljubljana, Slovenia
Level Contributor
90 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

A very proper hotel, comfortable room, efficient reception. Very convenient for the concerts in the area. Did not pay extra for breakfast, so I'll leave this comment to the others ;) You get what you pay for.

Helpful?
Thank Magnapurga
Hotel_am_Konzerhaus, Guest Experience Agent at Hotel Am Konzerthaus Vienna MGallery by Sofitel, responded to this review

Dear Magnapurga, thank you very much indeed for the nice feedback and taking the time to writing it as well. It is always great to receive nice feedback and it has been well shared with the reception staff as well. We hope to be able to welcome you again one day in Vienna and our hotel and remain with kind... More 

Chicago, Illinois
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I chose this hotel because I read there were Klimt reproductions in each room over the bed and it did not disappoint. The artwork was everywhere and very nice and there were great designer touches in the furnishings and trims in the lobby and individual rooms. The service from the front desk was very good as well as in the... More 

Helpful?
Thank Jill W
Hotel_am_Konzerhaus, Guest Experience Agent at Hotel Am Konzerthaus Vienna MGallery by Sofitel, responded to this review

Dear Jill W, thank you for such a great feedback and positive review of our hotel. With great pleasure we shared this kind words with the entire staff and in the name of the team I would like to personally say thank you! We truly hope to be able to welcome you again here in Vienna and our hotel and... More 

Portland, Oregon
1 review
5 of 5 stars Reviewed 2 weeks ago

Great experience and services from this hotel. Would recommend this hotel help book taxi pick-up service, since we're over-charged (25.00 Euro, per this taxi's meter) from Wien Hauptbahnhoff to this hotel. This compares with only 8.10 Euro on the taxi ride from this hotel to the same train station when the taxi was reserved by this hotel!

Review collected in partnership with Accorhotels.com

Helpful?
Thank leehong1668
Hotel_am_Konzerhaus, Guest Experience Agent at Hotel Am Konzerthaus Vienna MGallery by Sofitel, responded to this review

Dear leehong1668, thank you for sharing this feedback with us and all Trip Advisor readers. It is always good to get positive feedback back. We are also happy that we were able to help you with your transfer charges and prevented you from paying too much a second time. We hope to see you soon again and remain with sunny... More 

Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Very enjoyable stay, the staff is very friendly, breakfast good, rooms are clean and well equipped. The location is also very good near the center of Vienna. Even when I found the hairdryer in the room to be broken, I was promptly given a replacement which they offered to bring themselves to my room. Definitely satisfied! Problems will always occur,... More 

Helpful?
Thank Athanasios D
Sydney, Australia
Level Contributor
2 reviews
2 of 5 stars Reviewed 4 weeks ago via mobile

First of all I did not like front office saying I was given a up grade when I was not! The room they gave me was just the same category I booked, basically you lied in my face. Second the room was not very pleasant, terrible room and it had no view at all because it was facing the inside... More 

Helpful?
Thank rbl-trav-2711
Hotel_am_Konzerhaus, Front Office Manager at Hotel Am Konzerthaus Vienna MGallery by Sofitel, responded to this review

Dear Guest, Thank you very much for taking time to write a review. I am very sorry that we could not meet your expectations during your stay in our Hotel am Konzerthaus Vienna. I can guarantee that the room you stayed in was a deluxe room. It would be a pleasure for me to welcome you again and show alternativ... More 

New Orleans, Louisiana
Level Contributor
54 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Great location, breakfast, bar, staff, rooms and decor. Loved staying here. Very close to Ring Strasse. You can walk to mall near St. Stephens and the Schonbrunn Palace. Nice quiet area. Lovely cafes to sit and ponder the beauty of Vienna within steps of hotel.

Helpful?
Thank Bobbyjean46
Hotel_am_Konzerhaus, Guest Experience Agent at Hotel Am Konzerthaus Vienna MGallery by Sofitel, responded to this review

Dear Bobbyjean46, thank you for taking the time and reviewing our hotel and your stay with us. It is great to hear how well you liked our hotel and we hope to be able to welcome you again. All the best and kind regards, Elisabeth Schweiger Guest Experience Agent More 

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Business Center with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
The Hotel am Konzerthaus Vienna by MGallery is located in the enchanting center of Vienna. Take in the legacy of the Art Nouveau era and discover famous sights in the vicinity, such as the Ringstrasse, the State Opera House, the Belvedere that holds "TheKiss" by Gustav Klimt, Vienna city park and the Vienna Secession. The hotel combines comfortable surroundings with a unique Art Nouveau character. Relax in a Superior or Deluxe room. ... more   less 

Additional Information about Hotel Am Konzerthaus Vienna MGallery by Sofitel

Address: Am Heumarkt 35-37 | 1030 Vienna, Vienna 1030, Austria
Location: Austria > Vienna Region > Vienna
Price Range: $101 - $265 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Am Konzerthaus Vienna MGallery by Sofitel 4*
Number of rooms: 211
Reservation Options:
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Also Known As:
Am Konzerthaus Hotel
Sofitel Vienna
Vienna Sofitel
Hotel Style:
#28 Family Hotel in Vienna
#43 Romantic Hotel in Vienna
#48 Luxury Hotel in Vienna
#49 Business Hotel in Vienna
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