We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Book On TripAdvisor Bonus Book your hotel on TripAdvisor — then save 20% on things to do for your trip. Use code BOOKTOSAVE.

Hotel Am Konzerthaus Vienna MGallery by Sofitel

#59 of 369 Hotels in Vienna
Certificate of Excellence
Hotel website
Am Heumarkt 35-37 | 1030 Vienna, Vienna 1030, Austria
Special Offer
UP TO -40% OFF
Book on TripAdvisor
in partnership with
Trusted partner. We work with AccorHotels.com to make your booking as easy as possible.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Hotel Am Konzerthaus Vienna MGallery by Sofitel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

2,290 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 1,245: English reviews
Sarnia, Canada
Level Contributor
41 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This is a very charming hotel close to all amenities. Check in was easy and our room was well appointed. We did have difficulty with the effectiveness of our air conditioner ( 34 degrees C that day). The hotel moved us to another room, no questions asked, the next morning and it was much cooler. We found the breakfast buffet... More 

Helpful?
Thank SarniaAnne
Hotel_am_Konzerhaus, Asst. Front Office Manager at Hotel Am Konzerthaus Vienna MGallery by Sofitel, responded to this review

Dear guest! Warmest greetings from MGallery hotel am Konzerthaus and thank you so much for the amazing feedback which you forwarded us on tripadvisor.com - much appreciated! Your kind words make me very proud and I am delighted to read that we could live up to your expectations in all areas and make your stay memorable one! It is a... More 

Warsaw, Poland
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

I am using this hotel when for business in Vienna due to its convenient and central location. It is certainly not a perfect hotel and the rooms would deserve some make up at some point, however staff is friendly and the whole stay is normally without difficulties. Nevertheless, if to visit Vienna privately and for leisure, there are certainly nicer... More 

Helpful?
Thank Martin W
Hotel_am_Konzerhaus, Asst. Front Office Manager at Hotel Am Konzerthaus Vienna MGallery by Sofitel, responded to this review

Dear Martin, thank you for being our guest for repeated times, it is always a pleasure welcoming you. If you have any suggestions you can also come to us direct at any time. With warmest regards, Dafne Hauck Asst. Front Office Manager More 

Vienna, Austria
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Amazing location. The underground was very near the hotel also the tram station was very near. You can proceed to the city center in 5 minutes. Location: 9/10. Dirty quilts, the lamp was full of dust, the bathroom was clean. Some small tiles in the bathroom were missing. Cleanliness 5/10. Wifi is not strong. Wi-Fi: 7/10. The window didn't closed... More 

Helpful?
1 Thank Apoel19261971
Hotel_am_Konzerhaus, Asst. Front Office Manager at Hotel Am Konzerthaus Vienna MGallery by Sofitel, responded to this review

Dear guest, thank you for your review through Tripadvisor. Of course our goal is to make our guest have a memorable and not just average experience in our hotel. Please rest assured that we are taking the appropriate measures to prevent future occurrence. It would be great welcoming you back again soon, and hopefully be able to fulfil all your... More 

Johannesburg, Gauteng, South Africa
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 1 week ago

If you ever want to meet the restaurant manager from hell, have breakfast at the Hotel am Konzerthaus, a very charming hotel, that is totally understaffed and so so unprofessional when it comes to service at their OUTSOURCED restaurant ! When asking eight waiters for milk during breakfast - each shrugging their shoulders and pointing to another waiter-it was time... More 

Helpful?
Thank GeorgKnoke
Hotel_am_Konzerhaus, Asst. Front Office Manager at Hotel Am Konzerthaus Vienna MGallery by Sofitel, responded to this review

Dear Mr Knoke, Thank you for staying with us. As we already spoke with the tour leader of your group we are really SORRY for this awful experience you had in the Oskars Restaurant during the breakfast. Even if the restaurant is outsourced, we already spoke with the manager of the restaurant in order to prevent future situations like this... More 

Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Perfect location for business trip. Centrally located. All business centre and markets are nearby. Friendly and courteous staff. Morning breakfast was very good. Value for money and I shall live to visit again to this hotel.

Helpful?
Thank riyazdalla
Hotel_am_Konzerhaus, Asst. Front Office Manager at Hotel Am Konzerthaus Vienna MGallery by Sofitel, responded to this review

Dear guest, I personally want to thank you for your stay at our MGallery hotel am Konzerthaus. I am delighted to read that you could take advantage of our central location, and we could live up to your expectations with our service and breakfast! With warmest regards from Vienna, Dafne Hauck Asst. Front Office Manager More 

Yongin, South Korea
1 review
5 of 5 stars Reviewed 1 week ago

Location was really great. close to opera house and belvedere (5 minutes work) and there are tram stations nearby. there are mcdonalds and Spar nearby. room was spacious (concerning european standard), clean and turndown service was really good. Nice staff, very kind and helpful. Stayed 6 days for business, and definitely will come back with my family.

Review collected in partnership with Accorhotels.com

Helpful?
Thank SeungWoo K
Hotel_am_Konzerhaus, Guest Experience Agent at Hotel Am Konzerthaus Vienna MGallery by Sofitel, responded to this review

Dear SeungWoo, thank you very much for your kind review. We are really glad that you enjoyed your time here in Vienna and especially in our hotel. We hope business went well and hope to be able to welcome you and your family soon. 고맙습니다, Elilsabeth Schweiger Guest Experience Agent More 

Bristol, United Kingdom
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Best part about this hotel is its location. Very close to the main area of Vienna. One can board bus no. 4A and go to Karlsplatz which is a junction and can go in an direction using bus, tram or underground. Rooms was of decent size and ve ry neat and clean. Staff is very particular in providing a memorable... More 

Helpful?
Thank Puneet A
Hotel_am_Konzerhaus, Guest Experience Agent at Hotel Am Konzerthaus Vienna MGallery by Sofitel, responded to this review

Dearest Puneet A, It is always a good start in the day reading positive feedbacks such as yours. We are glad that you found the hotel pleasant and worth staying at. We do hope to welcome you again in our Hotel am Konzerthaus and remain with best regards, Elisabeth Schweiger Guest Experience Agent More 

Barcelona, Spain
Level Contributor
37 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

The hotel has a very good location, walking distance to the main attractions. Bear in mind that Vienna is massive, so to get to one place you have to walk. The hotel is clean, it has a decent breakfast, and the rooms are spacious. I recommend it.

Helpful?
Thank betynezz
Hotel_am_Konzerhaus, Guest Experience at Hotel Am Konzerthaus Vienna MGallery by Sofitel, responded to this review

Dear Guest, What a wonderful review! Thank you so much! I wish you all the best and hope to welcome you very soon again. Warm regards, Stéphanie Schuhmann Guest Experience More 

Basel, Switzerland
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

My husband and I stayed for several nights in June. The 1st room we had smelled like pets (dogs or cats?). I am highly allergic, so we immediately asked for another room. We were given a different room on the same floor, which smelled of old, stale, sweat. It was so bad that I went out and bought a bottle... More 

Helpful?
Thank Kaycee S
Hotel_am_Konzerhaus, Asst. Front Office Manager at Hotel Am Konzerthaus Vienna MGallery by Sofitel, responded to this review

Dear guest, Please allow me to apologize in name of the management of our hotel because of the problems you experienced in our hotel. Of course your feedback is very important to us in order to prevent a situation like this one for any other guest in the future. Please rest assured that we are taking the appropriate measures together... More 

Phoenix
Level Contributor
24 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We loved this hotel for its amenities and close proximity to the Ringstrasse (popular old town area). It was clean, attractive, and had a great breakfast that was included in the room fee. It did have some patrons smoking in their rooms, that was the only down side.

Helpful?
Thank Adamatkin
Hotel_am_Konzerhaus, Asst. Front Office Manager at Hotel Am Konzerthaus Vienna MGallery by Sofitel, responded to this review

Dear Mr Adam Atkin, thank you for taking the time to reviewing your stay in our MGallery hotel am Konzerthaus. We would be happy to welcome you back in the next future. With best regards, Dafne Hauck Asst. Front Office Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

814 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (475)
Viewed
Bathroom (61)
Viewed
Room/Suite (151)
Viewed
View from Room (16)
Viewed
Hotel & Grounds (65)
Viewed
Dining (28)
Viewed
Other (154)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (301)
Viewed
Amenities (39)
Viewed
Deluxe Junior Suite (69)
Viewed
Deluxe Room (53)
Viewed
Dining (60)
Viewed
The Hotel (80)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (38)
Viewed
Room/Suite (10)
Viewed
Dining (7)
Viewed
Hotel & Grounds (10)
Viewed
Other (11)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Vienna hotels
Landstraße
Austria Trend Hotel Savoyen Vienna
Wieden
BEST WESTERN PREMIER Kaiserhof Wien
Show Prices
Show Prices
Show Prices
Wieden
Hotel Erzherzog Rainer
Hotel Erzherzog Rainer
#55 of 369 in Vienna
4.5 of 5 stars 629 reviews
Leopoldstadt
Hotel City Central
Hotel City Central
#48 of 369 in Vienna
4.5 of 5 stars 606 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Conference Facilities
  • Room Service
  • Business Center with Internet Access
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
The Hotel am Konzerthaus Vienna by MGallery is located in the enchanting center of Vienna. Take in the legacy of the Art Nouveau era and discover famous sights in the vicinity, such as the Ringstrasse, the State Opera House, the Belvedere that holds "TheKiss" by Gustav Klimt, Vienna city park and the Vienna Secession. The hotel combines comfortable surroundings with a unique Art Nouveau character. Relax in a Superior or Deluxe room. ... more   less 

Additional Information about Hotel Am Konzerthaus Vienna MGallery by Sofitel

Address: Am Heumarkt 35-37 | 1030 Vienna, Vienna 1030, Austria
Location: Austria > Vienna Region > Vienna
Price Range: $100 - $202 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Am Konzerthaus Vienna MGallery by Sofitel 4*
Number of rooms: 211
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, ACCOR, Booking.com, TripOnline SA, Hotwire, Agoda, Priceline, Travelocity and Odigeo so you can book your Hotel Am Konzerthaus Vienna MGallery by Sofitel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Am Konzerthaus Hotel
Sofitel Vienna
Vienna Sofitel
Hotel Style:
#28 Family Hotel in Vienna
#43 Romantic Hotel in Vienna
#46 Luxury Hotel in Vienna
#49 Business Hotel in Vienna
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay