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Hotel Am Konzerthaus Vienna MGallery by Sofitel

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#61 of 369 Hotels in Vienna
Certificate of Excellence
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Hotel Am Konzerthaus Vienna MGallery by Sofitel
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2,345 Reviews from our TripAdvisor Community

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Showing 1,279: English reviews
Sydney, Australia
Level Contributor
2 reviews
2 of 5 stars Reviewed 3 days ago NEW via mobile

First of all I did not like front office saying I was given a up grade when I was not! The room they gave me was just the same category I booked, basically you lied in my face. Second the room was not very pleasant, terrible room and it had no view at all because it was facing the inside... More 

Helpful?
Thank rbl-trav-2711
New Orleans, Louisiana
Level Contributor
54 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Great location, breakfast, bar, staff, rooms and decor. Loved staying here. Very close to Ring Strasse. You can walk to mall near St. Stephens and the Schonbrunn Palace. Nice quiet area. Lovely cafes to sit and ponder the beauty of Vienna within steps of hotel.

Helpful?
Thank Bobbyjean46
Hotel_am_Konzerhaus, Guest Experience Agent at Hotel Am Konzerthaus Vienna MGallery by Sofitel, responded to this review

Dear Bobbyjean46, thank you for taking the time and reviewing our hotel and your stay with us. It is great to hear how well you liked our hotel and we hope to be able to welcome you again. All the best and kind regards, Elisabeth Schweiger Guest Experience Agent More 

United Kingdom
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a lovely hotel located in walking distance from Vienna's famous Ring Strasse. The hotel is very well decorated, with paintings that are meant to create an association with Klimt's work. The bedrooms are quiet and clean and the beds very comfortable. The staff was really helpful and the concierge helped us book an excellent restaurant with typical Austrian... More 

Helpful?
1 Thank Rodrigo L
Hotel_am_Konzerhaus, Guest Experience Agent at Hotel Am Konzerthaus Vienna MGallery by Sofitel, responded to this review

Dear Rodrigo L, thank your very much for the good review and great feedback. It is a true pleasure to hear how much you enjoyed your time with us. We hope to be able to welcome you again soon and remain with kind regards. Atentamente, Elisabeth Schweiger Guest Experience Agent More 

Canberra, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We have just stayed 3 nights. The hotel is in a very good location. Just on the edge of the main part of town with only a short walk to most attractions and the underground. Our room on the 7th floor was extremely quiet. The wecome from Julia at reception and interactions with all the staff were excellent. Despite what... More 

Helpful?
1 Thank Kazpat58
Hotel_am_Konzerhaus, Guest Experience Agent at Hotel Am Konzerthaus Vienna MGallery by Sofitel, responded to this review

Dear Kazpat58, thank you for the kind words and the great feedback. We are very glad to hear how much you enjoyed your stay with us and in the name of Julia and the entire staff I would like to personally express my gratitude as well for receiving such nice reviews. We hope you had a great time exploring Vienna... More 

Galway, Ireland
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Upon arrival we were greeted by an unfriendly rude receptionist who had no clue what she was doing. This particular receptionist seemed almost offended at the fact that we did not have a credit card or 150 euro cash on us for the deposit even though the room was paid in full. We had requested a double bed but received... More 

Helpful?
Thank LCLB24
Hotel_am_Konzerhaus, Guest Experience Agent at Hotel Am Konzerthaus Vienna MGallery by Sofitel, responded to this review

Dear LCLB24, My apologies in the name of the entire team that you have had such a ruff start into your stay at our hotel. It was certainly not our attention to make you feel unwelcome in anyway at the reception. Personally I would like to thank you for the nice feedback regarding my service for you and truly hope... More 

Zurich, Switzerland
Level Contributor
53 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a very cute property located near the concert hall and the park metro station as well as a palace and a massive garden as well as the park garden. The décor is very warm and looks fairly recent. The beds were comfortable, the breakfast was standard but very good. The staff was quick and helpful. Try to go... More 

Helpful?
1 Thank cdelangen
Melbourne
Level Contributor
156 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

I have stayed at a few M Gallery properties around the world and unfortunately this was not up to par. You're supposed to get a welcome drink at all M gallery properties and that did not happen here. The gentleman who served us was very friendly but the other ladies standing around reception weren't. The rooms didn't appear to have... More 

Helpful?
Thank Carinee26
Biarritz, France
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

I was there for a spring weekend and it was a very good experience. I liked the little bar . It is very central, walking distance from the train station, the Belvedere museum,the old town and the opera.

Helpful?
Thank chrisbtz
Hotel_am_Konzerhaus, Guest Experience Agent at Hotel Am Konzerthaus Vienna MGallery by Sofitel, responded to this review

Dear chrisbtz, thank you for the positive comments and good review. We are glad to read that you enjoyed your stay and hope to be able to welcome you again. Kind regards, Elisabeth Schweiger Guest Experience Agent More 

Newton Abbot, United Kingdom
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed in this hotel for a mini break (Monday-Friday). Had an amazing stay where we found the room and meals to be superb. We dined in the restaurant for 3 evenings and were delighted with the quality of the food and the menu offering traditional Austrian dishes. In particular, all of the staff at this hotel made our stay here... More 

Helpful?
Thank Liz T
Hotel_am_Konzerhaus, Guest Experience Agent at Hotel Am Konzerthaus Vienna MGallery by Sofitel, responded to this review

Dear Liz T, in the name of the entire staff I would like to thank you for taking the time and reviewing your stay. We are happy that you enjoyed your stay and would like to once again express our gratitude for such positive feedback. We hope to be able to welcome you again in our house soon and remain... More 

Miami, Florida
Level Contributor
43 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel is in a good location and the bedrooms are comfortable. We stayed 3 nights and each time, the breakfast was a catastrophe. The room for breakfast is far too small for the hotel to the point that you sometimes have to wait for 20 minutes before being called for a free table. Staff does not smile that much.... More 

Helpful?
Thank cyblexy01
Hotel_am_Konzerhaus, Guest Experience Agent at Hotel Am Konzerthaus Vienna MGallery by Sofitel, responded to this review

Dear cyblexy01, we thank you for taking the time and writing a feedback. We are sorry if your expectations were not met during your stay and would like to apologize for the inconveniences and disappointments. Rest assured your feedback has been well shared within the concerned departments and handled with care. Yet we hope to be able to welcome you... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Restaurant
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Business Center with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
The Hotel am Konzerthaus Vienna by MGallery is located in the enchanting center of Vienna. Take in the legacy of the Art Nouveau era and discover famous sights in the vicinity, such as the Ringstrasse, the State Opera House, the Belvedere that holds "TheKiss" by Gustav Klimt, Vienna city park and the Vienna Secession. The hotel combines comfortable surroundings with a unique Art Nouveau character. Relax in a Superior or Deluxe room. ... more   less 

Additional Information about Hotel Am Konzerthaus Vienna MGallery by Sofitel

Address: Am Heumarkt 35-37 | 1030 Vienna, Vienna 1030, Austria
Location: Austria > Vienna Region > Vienna
Price Range: $103 - $219 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Am Konzerthaus Vienna MGallery by Sofitel 4*
Number of rooms: 211
Reservation Options:
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Also Known As:
Am Konzerthaus Hotel
Sofitel Vienna
Vienna Sofitel
Hotel Style:
#28 Family Hotel in Vienna
#43 Romantic Hotel in Vienna
#47 Luxury Hotel in Vienna
#49 Business Hotel in Vienna
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