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Hotel Am Konzerthaus Vienna MGallery by Sofitel

#59 of 369 Hotels in Vienna
Certificate of Excellence
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Hotel Am Konzerthaus Vienna MGallery by Sofitel
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2,301 Reviews from our TripAdvisor Community

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Showing 1,252: English reviews
Level Contributor
21 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

The hotel was easily accessible and very welcoming. Accommodation was good and the service was excellent. We were offered umbrellas when it was raining - to go out with! Food very good and restaurant service excellent. Very happy with our visit.

Helpful?
Thank Lynne G
Calgary, Canada
Level Contributor
58 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed here for 5 nights, the location was abolsutley fabulous and we found we could travel anywhere either by foot, trolley, subway or bus. Hotel reception was excellent-friendly, helpful and accommodating. Breakfast was very busy but service was attentive. I loved the pillow menu. You could order a variety of pillow-lavender, memory foam for necks. Etc. Every evening was... More 

Helpful?
Thank Marlene H
Hotel_am_Konzerhaus, Guest Experience at Hotel Am Konzerthaus Vienna MGallery by Sofitel, responded to this review

Dear Guest, Thank you so much for this wonderful review! I am delighted if you could take advantage of our different pillows! Indeed, we want that each guest may sleep as well as possible . I hope you will be our guets again in a near future. Warm regards Stéphanie Schuhmann Guest Experience More 

Denver, Colorado
Level Contributor
25 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

This is the high quality you expect from Accor. Rooms are tastefully furnished and the bed extremely comfortable. Clean and centrally located, it makes a great choice for couple's get away. Staff is polite and professional. I did not want to leave. Most sights, shopping and dining are within walking distance.

Helpful?
Thank Tom H
Hotel_am_Konzerhaus, Guest experience at Hotel Am Konzerthaus Vienna MGallery by Sofitel, responded to this review

Dear Guest, Thank you very much for this amazing feedback. I am really delighted to read that you felt welcome and comfortable with us. I hope that your next stay will be as pleasant as the first one. Warm regards, Stéphanie Schuhmann Guest experience More 

Israel
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I would like to recommend the hotel , courtesy all the facts first and especially the hotel receptionist Anna who was attentive to all requests of our questions . The hotel is located a short walk from shopping and entertainment . Comfortable rooms equipped with everything needed , and breakfast very good . In summary looking for a good hotel... More 

Helpful?
Thank ronen n
Hotel_am_Konzerhaus, Guest Experience at Hotel Am Konzerthaus Vienna MGallery by Sofitel, responded to this review

Dear Guest, Thank you very much for your feedback after your stay at the MGallery by Sofitel, Hotel Am Konzerthaus and for the kind words towards Anna. I will personally forward them to her, as they are a great source of motivation. It was a pleasure to welcome you and we now hope to host you again in a very... More 

Nottingham, England
Level Contributor
153 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This is a lovely hotel in central Vienna, handily located, 10 minutes walk from the underground, and handy for most attractions. It's very attractively decorated, with fairly spacious rooms, with nice toiletries, and a shower (slightly underwhelming) & bath. The best part for us was the price, which at less than 100 euros a night, booked directly with the hotel,... More 

Helpful?
Thank TerraIncognito
Hotel_am_Konzerhaus, Guest Experience at Hotel Am Konzerthaus Vienna MGallery by Sofitel, responded to this review

Dear Guest, Thank you so much for this amazing review. I wish you a very nice summer and hope to welcome you very soon again. Warm regards, Stéphanie Schuhmann Guest experience More 

Nicosia, Cyprus
Level Contributor
30 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

+Very professional staff. First time i see such a professionalism in reception or in restaurant. +Very helpful and polite staff. +Nice location 1min from Belvedere palace and near Vienna center +Rich breakfast +Reasonable price -NOTHING

Helpful?
Thank omiros2016
Hotel_am_Konzerhaus, Guest Experience at Hotel Am Konzerthaus Vienna MGallery by Sofitel, responded to this review

Dear Guest, What a wonderful review! Thank you so much for those kind words. I am more than happy to see that you really felt welcome. I am now looking for hosting you again in a near future. Warm regards, Stéphanie Schuhmann Guest Experience More 

Sarnia, Canada
Level Contributor
41 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a very charming hotel close to all amenities. Check in was easy and our room was well appointed. We did have difficulty with the effectiveness of our air conditioner ( 34 degrees C that day). The hotel moved us to another room, no questions asked, the next morning and it was much cooler. We found the breakfast buffet... More 

Helpful?
Thank SarniaAnne
Hotel_am_Konzerhaus, Asst. Front Office Manager at Hotel Am Konzerthaus Vienna MGallery by Sofitel, responded to this review

Dear guest! Warmest greetings from MGallery hotel am Konzerthaus and thank you so much for the amazing feedback which you forwarded us on tripadvisor.com - much appreciated! Your kind words make me very proud and I am delighted to read that we could live up to your expectations in all areas and make your stay memorable one! It is a... More 

Warsaw, Poland
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I am using this hotel when for business in Vienna due to its convenient and central location. It is certainly not a perfect hotel and the rooms would deserve some make up at some point, however staff is friendly and the whole stay is normally without difficulties. Nevertheless, if to visit Vienna privately and for leisure, there are certainly nicer... More 

Helpful?
Thank Martin W
Hotel_am_Konzerhaus, Asst. Front Office Manager at Hotel Am Konzerthaus Vienna MGallery by Sofitel, responded to this review

Dear Martin, thank you for being our guest for repeated times, it is always a pleasure welcoming you. If you have any suggestions you can also come to us direct at any time. With warmest regards, Dafne Hauck Asst. Front Office Manager More 

Vienna, Austria
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Amazing location. The underground was very near the hotel also the tram station was very near. You can proceed to the city center in 5 minutes. Location: 9/10. Dirty quilts, the lamp was full of dust, the bathroom was clean. Some small tiles in the bathroom were missing. Cleanliness 5/10. Wifi is not strong. Wi-Fi: 7/10. The window didn't closed... More 

Helpful?
1 Thank Apoel19261971
Hotel_am_Konzerhaus, Asst. Front Office Manager at Hotel Am Konzerthaus Vienna MGallery by Sofitel, responded to this review

Dear guest, thank you for your review through Tripadvisor. Of course our goal is to make our guest have a memorable and not just average experience in our hotel. Please rest assured that we are taking the appropriate measures to prevent future occurrence. It would be great welcoming you back again soon, and hopefully be able to fulfil all your... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Conference Facilities
  • Room Service
  • Business Center with Internet Access
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
The Hotel am Konzerthaus Vienna by MGallery is located in the enchanting center of Vienna. Take in the legacy of the Art Nouveau era and discover famous sights in the vicinity, such as the Ringstrasse, the State Opera House, the Belvedere that holds "TheKiss" by Gustav Klimt, Vienna city park and the Vienna Secession. The hotel combines comfortable surroundings with a unique Art Nouveau character. Relax in a Superior or Deluxe room. ... more   less 

Additional Information about Hotel Am Konzerthaus Vienna MGallery by Sofitel

Address: Am Heumarkt 35-37 | 1030 Vienna, Vienna 1030, Austria
Location: Austria > Vienna Region > Vienna
Price Range: $101 - $202 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Am Konzerthaus Vienna MGallery by Sofitel 4*
Number of rooms: 211
Reservation Options:
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Also Known As:
Am Konzerthaus Hotel
Sofitel Vienna
Vienna Sofitel
Hotel Style:
#28 Family Hotel in Vienna
#43 Romantic Hotel in Vienna
#47 Luxury Hotel in Vienna
#49 Business Hotel in Vienna
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