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Best Western Premier Kaiserhof Wien

Travelers' Choice award winner
05/07/2017 05/08/2017
1 room 2 adults 0 children
$220*
$204*
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$220*
$220*
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Best Western Premier Kaiserhof Wien
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1,647 Reviews from our TripAdvisor Community

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Showing 1,076: English reviews
Lakeland, Tennessee
Reviewed May 28, 2014

We checked out of the Kaiserhof Wien after a four-night stay on May 2, 2014. We used the TripAdvisor site in researching a hotel in Vienna. We were not disappointed! The staff was excellent and willing to help in any way possible. The room was larger than we expected, very clean and was very comfortable. Perhaps the best aspect of...

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Thank rhb112746
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Good morning, thank you for taking time to comment your stay at the KAISERHOF Wien. Thank you for your compliments and the great feedback. We hope you had a comfortable journey back home and would appreciate to welcome you back again at the KAISEHROF Wien. Yours KAISERHOF-Team

spokane
Reviewed May 23, 2014

Best hotel we have found in 40 years of going to Europe. Rooms are large (grand) with hight celings and plenty of natural light, spotless, well appointed, and extremely well maintained. Staff are very professional and informative of the sights, transportation etc. Located around the corner from the Karlskirche and a short walk from the center of the old city...

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Thank embassyduty
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Good Morning, thank you for taking time to comment your stay at the KAISERHOF Wien. Thank you for your compliments and your great feedback. We hope you had a comfortable journey back home and would be glad to welcome you back soon again at the BEST WESTERN PREMIER Kaiserhof Wien. Yours KAISERHOF-Team

Falkirk
Reviewed May 18, 2014

Booked a triple room for a four night stay for me and my two sisters. I checked with the hotel before arriving that it would be three fixed beds and not a pull out bed for the third person. When we were shown to our room it was a chair that converted to a bed - rock hard with three...

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Thank McGfalkirk
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Good morning, thank you for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We hope you had a comfortable journey back home. You`ve booked a double room with an additional bed. We have offer two types - one with pull-out couches and one with extra bed. We are constantly striving to meet the needs of...

Kew, United Kingdom
Reviewed May 15, 2014

A very professional business hotel, excellently managed. We were in the top floor suite and presentation was superb. Everything about the suite was good. But for a businessman with need for continual Internet connection it was a nightmare. My business link with Paris just didn't survive the arbitrary 'session management ' logins. My BlackBerry complained at the 'Hotspot' security, BBM...

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1Thank kewfriend
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Dear Guest, We hope you had a comfortable journey back home and we want to thank you for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. Thank you for your complements and the great feedback. The opinion and feedback of our guests is very important to us because its the way we can improve our...

Banbridge, United Kingdom
Reviewed May 4, 2014

This is a great hotel well situated within walking distance(10 mins) of the main shopping area. It is also only 10 to 20 mins on foot to some of the main attractions. The staff are very friendly and helpful and the hotel rooms are large and spotless.

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1Thank Mark L
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Dear guest, thank you for taking time to comment your stay at the KAISERHOF Wien. Thank you for your compliments and your feedback. We hope you had a comfortable journey back home and would be glad to welcome you soon again at the BEST WESTERN PREMIER Kaiserhof Wien. Yours KAISERHOF-Team

Detroit, Michigan
Reviewed April 30, 2014

We very much enjoyed our stay. The staff was so courteous and professional. Special thanks to Corinne at the front desk who was extremely helpful from the moment we arrived. The hotel itself is very nice and very centrally located. Our room was a good size and very well appointed. The breakfast buffet is outstanding! Would definitely recommend this hotel...

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Thank BOL612
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Dear Berverly, thank you very much for taking time to comment your stay at the KAISERHOF Wien. We would like to thank you for you complements and great feedback and hope you had a comfortable journey back home. We hope to may welcome you soon again at the KAISERHOF Wien! Sincerly, Your KAISERHOF-Team

Cologne, Germany
Reviewed April 22, 2014

The hotel is conveniently located in the center of Vienna. Plenty of restaurants, parks, store and historic sites are within a 5 minute walk. Breakfast served everyday is delicious and reminded me of good old times.

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Thank Julian M
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Dear Julian, we hope you had a comfortable journey back home and would like to thank you for taking time to coment your stay at the KAISERHOF Wien. Thank you for your great feedback - we hope to may welcome you back soon! regards your KAISERHOF-Team

New York City, New York
Reviewed April 16, 2014 via mobile

Loved everything about this hotel. Staff, rooms, breakfast that was included with our room and location. Staff would help with all our requests and directions. Not one negative thing to say. Definitely would stay again.

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2Thank Gina F
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Good Morning, thank you very much for your great comment and feedback. We hope you had a comfortable journey back home and would appreciate to welcome you again at the KAISERHOF. Best regards from Vienna your KAISERHOF-Team

Golden Grove
Reviewed April 16, 2014

This is our 5th hotel stay in 2 weeks and is the best . The rooms huge without hearing noises, bed was very comfortable, separate toilet great idea. Breakfast was huge with a big variety for all. I didn't want to leave

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Thank Joybea
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Good Morning, we would like to thank you for taking time to comment your stay at the KAISERHOF. Thank you for your compliments and great feedback - we hope to welcome you back soon! Best regards Your KAISERHOF-Team

Toronto, Canada
Reviewed April 12, 2014

We stayed at this property in March. The hotel was located close to the subway station like other reviewers have mentioned (5 min. walking distance). Initially, I was worried about the area around Karlsplatz being unsafe. But then when we actually walked around the area, it felt safe and quiet. We liked the fact that the hotel was located outside...

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1Thank luvetotravel1
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Good morning, we hope you had a comfortable journey back home and would like to thank you for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We look forward to welcome you again, your KAISERHOF-Team.

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05/07/2017 05/08/2017
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Staying in Wieden

Neighborhood Profile
Wieden
The fourth district combines elegant tradition with contemporary style and relaxed living. More than a dozen town palaces and churches such as St. Charles Borromeo have added glamour to a neighborhood known for its traditional retail and crafts shops, taverns, cafés. Wieden is also home to Naschmarkt, Vienna’s largest street market. Many bohemian types have found their way to Wieden: meet them in trendy cafés and bars, shop alongside them for vintage items, enjoy Wien Museum’s and Kunsthalle’s modern temporary exhibitions, and hang out with the bees at Vienna’s most beautiful urban garden, Karlsgarten.
Explore this neighborhood
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Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Business Center with Internet Access
  • Room Service
  • Breakfast included
  • Concierge
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The KAISERHOF was built in 1896 (last renovation 2015/16). The familiar private running hotel is located in a quiet area, close to the historical heart of Vienna. The State Opera House, St. Stephans Cathedral and the Naschmarkt are nearby. Bus, Tram and Metro-Station nearby. The natural friendliness of the staff, best quality service, and real love of detail give the hotel a unique attractive ambience. Tradition and the modernity combine here with true Austrian charme!Breakfast-Buffet also offers GLUTEN- and LACTOSE-FREE products. 74 Rooms on 6 floors. For our guests who suffer in allergies, the KAISERHOF Wien offers special "allergy-friendly" rooms - which are furbished and designed to the needs and requirements for people who suffers in allergies. Categories: Petite, Classic, Business, Madame, Allergy-friendly, Romantic, Junior-Suites, Suites, the KAISERHOF Suite and the ADMIRAL Suite, are available. Fee W-Lan, public garage nearby. All rooms are equipped with aircondition and tea-& coffeemaker, minibar. Small Wellness-Area. Best Western Premier Kaiserhof Wien is a NON-Smoking Hotel. ... more   less 

Additional Information about Best Western Premier Kaiserhof Wien

Address: Frankenberggasse 10 | 1040 Wien, Vienna 1040, Austria
Location: Austria > Vienna Region > Vienna > Wieden
Price Range: $144 - $299 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Best Western Premier Kaiserhof Wien 4*
Number of rooms: 74
Reservation Options:
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Also Known As:
Best Western Premier Kaiserhof Wien Hotel Vienna
Best Western Hotel Vienna
Best Western Vienna
Vienna Best Western
Hotel Style:
#3 Spa Hotel in Vienna
#4 Romantic Hotel in Vienna
#4 Luxury Hotel in Vienna
#7 Family Hotel in Vienna
#13 Business Hotel in Vienna
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Questions & Answers

Here's what travelers have asked, with answers from Best Western Premier Kaiserhof Wien staff and other travelers.
38 questions
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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Not Wheelchair accessible, one step to enter hotel and a small flight to ascend to the elevator and descend to breakfast.”
GlenW6, 2 weeks ago | Read review
“Our room was very comfortable and quiet”
KBRol, 3 weeks ago | Read review
“The 4th floor single room I had was significantly larger than the single room on the main floor”
khushnaazi, 3 weeks ago | Read review
“We stayed in the Kaiserhof suite ....wonderful and worth every penny.”
vickiemellor, 4 weeks ago | Read review
“all rooms seems to be OK”
laurasteponaviciene, Mar 19, 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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