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BEST WESTERN PREMIER Kaiserhof Wien

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1,422 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PREMIER Kaiserhof Wien
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Showing 938: English reviews
Buckingham, United Kingdom
1 review
5 of 5 stars Reviewed October 4, 2014

my family and I have recently stayed at this hotel, I can honestly say, the staff are the friendliest I have ever meet in any hotel, nothing is ever a problem. The bar staff Barbara and Patricia really made our stay, they provided us with lots of information about various venues to visit and made sure we knew how to... More 

Helpful?
Thank Roblaurie
KaiserhofWien, Verkaufsleiter at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review

Good Morning, thank you for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your lovely comments and the nice feedback. Service is important to us and we are absoulutely happy, that you enjoyed your stay and all of our employees played their part to make your stay perfect. We hope to may welcome... More 

Melbourne
Level Contributor
38 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed October 3, 2014 via mobile

This hotel is not one of the fancier large variety. It is more like the old fashioned guest house stay. Rooms are clean but nothing lavish. Service was very good. Location was quite good for our needs. Position is quiet which was good.

Helpful?
1 Thank Margaret E
KaiserhofWien, Verkaufsleiter at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review

Good Morning Margaret, thank you for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback. "Indivituality - Tradition - Elegance - at the pulse of time" is our philosophy and as a tradition-conscious hotel it is important for us to build a connection between the tradition of the Austria... More 

Plymouth, United Kingdom
Level Contributor
141 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
5 of 5 stars Reviewed October 2, 2014

The Kaiserhof combines the excellence of a very well run and maintained hotel, in a good location, with the personal touches of a family run establishment. Located within easy walking distance of the city centre, as well as trams and the metro, it is an ideal stopping point for touring (and for those on business). Although, from the floor plan,... More 

Helpful?
2 Thank John C
KaiserhofWien, Verkaufsleiter at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review

Good Morning John, we hope you had a comroftable and safe journey back home. Thank you for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We are happy about your compliments and your feedback. We are looking foreward to welcome you back at the KAISERHOF Wien. Kind regards y yours KAISERHOF Team More 

Lennon, Michigan
Level Contributor
60 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed October 1, 2014

We only stayed one night but loved the hotel and city. The room was clean, comfortable and quiet. We had a taxi bring us to the hotel from the train station so we didn't know the hotel location from the city centre so we were very happy to hear from the staff that there was a lot within walking distance.... More 

Helpful?
1 Thank Smcabc
KaiserhofWien, Verkaufsleiter at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review

Good Morning, we hope you had a comfortable journey back home. Thank you for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback and hope to welcome you back soon at the KAISERHOF Wien. Kind regards yours KAISERHOF Team More 

Shanghai
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed September 27, 2014 via mobile

I brought my family with me for a seminar I had with my company @ the Kaiserhof in Vienna. While I was listening to the newest management ideas, my family (3month old son and my wife) enjoyed Vienna. We got a complimentary upgrade to a suite which we all, but especially my wife enjoyed a lot.

Helpful?
2 Thank nojoha
KaiserhofWien, Verkaufsleiter at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review

Good Morning, thank you for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your great feedback. We hope to may welcome you back again at the KAISERHOF Wien. Kind regards yours KAISERHOF Team More 

Atlanta, Georgia
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed September 27, 2014

I loved my 3-night stay at the Kaiserhof this week. The staff was exceptionally helpful. I had 12 lbs. of overweight luggage & wanted to ship via a post office. The Concierge Corrine arranged for the porter Eddie to carry it for me to the P.O. & would not allow me to go alone. Eddie managed the language issues at... More 

Helpful?
3 Thank Victoria533
KaiserhofWien, Verkaufsleiter at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review

Good Morning, we hope you had a comfortable journey back home. Thank you for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your great feedback. We hope to may welcome you back again at the KAISERHOF Wien. Kind regards yours KAISERHOF Team More 

Shropshire
Level Contributor
47 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed September 27, 2014

This was our third stay at The Kaiserhof. Always excellent. The staff are friendly, knowledgeable and efficient. The room we had was spacious, decorated to a high standard and always spotlessly clean. We like the location; convenient for the city centre and close to the market, which is very good place to eat as there is such a choice of... More 

Helpful?
4 Thank Shropshirelad29
KaiserhofWien, Verkaufsleiter at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review

Good Morning, thank you for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your great feedback. We hope to weclome you back soon to your 4th stay at the KAISERHOF Wien. Kind regards yours KAISERHOF Team More 

Los Angeles, California
Level Contributor
71 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed September 26, 2014

I stayed in one of their allergy friendly rooms. Great idea that I wish more hotels offered. Room had hardwood floors, so no carpet with mystery stains to think of when walking around barefoot. Cleaning staff works to a very high standard I think. Staff at the front desk was helpful. I needed to get a new suitcase at a... More 

Helpful?
1 Thank SCalif
KaiserhofWien, Verkaufsleiter at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review

Good Morning, we hope you had a comfortable journey back home. Thank you very much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback. We hope to welcome you back at the KAISERHOF Wien. Kind regards yours KAISEHROF Team More 

Devon,England
Level Contributor
113 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
5 of 5 stars Reviewed September 23, 2014

We recently stayed 3 nights with friends at the "Kaiserhof" and it is an excellent hotel on all fronts.The hotel is decorated to a very high standard with superb fixtures and fittings. The staff were all friendly and attentive and the buffet breakfast was the best we have ever had. It is only a ten minute walk to the centre... More 

Helpful?
2 Thank DAKDAK1
KaiserhofWien, Verkaufsleiter at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review

Good Morning, thank you for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your great feedback. We hope to may welcome you back again at the KAISERHOF Wien. Kind regards yours KAISERHOF Team More 

Sharon, MA
Level Contributor
280 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 156 helpful votes
5 of 5 stars Reviewed September 20, 2014

We can't say enough good things about the Kaiserhof -- definitely one of the best chain hotels we've ever stayed in. It's in a great location, on a side street that's roughly a 5-minute walk from the Karlsplatz and, from there, only another 5-7 minutes away from many cafes and other attractions in the Innerstadt. We loved this location --... More 

Helpful?
2 Thank DGandSAG
KaiserhofWien, Verkaufsleiter at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review

Good Morning, thank you so much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your great feedback. We hope to may welcome you back again at the KAISERHOF Wien. Kind regards yours KAISERHOF Team More 

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Staying in Wieden

Neighborhood Profile
Wieden
The fourth district combines elegant tradition with contemporary style and relaxed living. More than a dozen town palaces and churches such as St. Charles Borromeo have added glamour to a neighborhood known for its traditional retail and crafts shops, taverns, cafés. Wieden is also home to Naschmarkt, Vienna’s largest street market. Many bohemian types have found their way to Wieden: meet them in trendy cafés and bars, shop alongside them for vintage items, enjoy Wien Museum’s and Kunsthalle’s modern temporary exhibitions, and hang out with the bees at Vienna’s most beautiful urban garden, Karlsgarten.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Business Center with Internet Access
  • Banquet Room
  • Free Breakfast
  • Concierge
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The KAISERHOF was built in 1896 (last renovation 2015/16). The familiar private running hotel is located in a quiet area, close to the historical heart of Vienna. The State Opera House, St. Stephans Cathedral and the Naschmarkt are nearby. Bus, Tram and Metro-Station nearby. The natural friendliness of the staff, best quality service, and real love of detail give the hotel a unique attractive ambience. Tradition and the modernity combine here with true Austrian charme!Breakfast-Buffet also offers GLUTEN- and LACTOSE-FREE products. 74 Rooms on 6 floors. For our guests who suffer in allergies, the KAISERHOF Wien offers special "allergy-friendly" rooms - which are furbished and designed to the needs and requirements for people who suffers in allergies. Categories: Petite, Classic, Business, Madame, Allergy-friendly, Romantic, Junior-Suites, Suites, the KAISERHOF Suite and the ADMIRAL Suite, are available. Fee W-Lan, public garage nearby. All rooms are equipped with aircondition and tea-& coffeemaker, minibar. Small Wellness-Area. BEST WESTERN PREMIER Kaiserhof Wien is a NON-Smoking Hotel. ... more   less 

Additional Information about BEST WESTERN PREMIER Kaiserhof Wien

Address: Frankenberggasse 10 | 1040 Wien, Vienna 1040, Austria
Location: Austria > Vienna Region > Vienna > Wieden
Price Range: $149 - $287 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN PREMIER Kaiserhof Wien 4*
Number of rooms: 74
Reservation Options:
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Also Known As:
Best Western Premier Kaiserhof Wien Hotel Vienna
Best Western Hotel Vienna
Best Western Vienna
Vienna Best Western
Hotel Style:
#4 Romantic Hotel in Vienna
#5 Spa Hotel in Vienna
#7 Family Hotel in Vienna
#8 Luxury Hotel in Vienna
#13 Business Hotel in Vienna
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