We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Kaiserhof Wien

Save
Share
Frankenberggasse 10, Vienna 1040 Austria
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Hotels.com
Official Hotel
$148
View Deal
Reserve now, pay at stay
ZenHotels.com
$198
$129
View Deal
SAVE $69
Agoda.com$142
Snaptravel$146
Booking.com$198
View all 14 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (1044)
Room & Suite (657)
Dining (222)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
Read more
Updated 09/23/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Kaiserhof Wien
Updated 09/23/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#5 of 376 hotels in Vienna
Location
Cleanliness
Service
Value
2020 Travelers' Choice Best of the Best
The KAISERHOF was built in 1896 (last partial renovation 2016/17). The familiar, private running hotel is located in a quiet area, close to the historical heart of Vienna. The State Opera House, St. Stephans Cathedral and the Naschmarkt are nearby. Bus, Tram and Metro-Station nearby. The natural friendliness of the staff, best quality service, and real love of detail give the hotel a unique attractive ambience. Tradition and the modernity combine here with true Austrian charme! Breakfast-Buffet also offers GLUTEN- and LACTOSE-FREE products. 74 Rooms on 6 floors. For our guests who suffer in allergies, the KAISERHOF Wien offers "allergy-friendly" rooms - which are furbished and designed to the needs for people who suffer from allergies. Categories: Petit, Classic, Business, Madame, Allergy-friendly, Superior, Junior-Suites, Suites, KAISERHOF Suite and the ADMIRAL Suite. Free WiFi, public garage nearby. All rooms are equpiped with AC & a minibar. Small Wellness-Area. KAISERHOF Wien a NON-Smoking Hotel.
Read more
Full view
Property amenities
Parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free breakfast
Bicycle rental
Airport transportation
Business Center with Internet Access
Conference facilities
Wifi
Sauna
Bar / lounge
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Snack bar
Car hire
Banquet room
Meeting rooms
Fax / photocopying
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Allergy-free room
Blackout curtains
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Electric kettle
Show more
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Charming
Languages Spoken
English, Bosnian, Croatian, German and 5 more

Location

Full view
100Great for walkers
Grade: 100 out of 100
213Restaurantswithin 0.3 miles
80Attractionswithin 0.3 miles
2,687Reviews77Q+A100Room tips
Traveler rating
  • 2,180
  • 433
  • 47
  • 17
  • 10
Time of year
Traveler type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Toni M wrote a review Oct 2
1 contribution
We were there last September with our dog . The hotel was great, with Glutenfree options for breakfast. The breakfast was amazing. Very quite and in an excellet place in the center of Wien. We will come back.
Read more
Date of stay: September 2020
Rooms
Service
Sleep Quality
Helpful
Share
Response from KAISERHOF Wien, Inhaber at Hotel Kaiserhof Wien
Responded 3 weeks ago
Dear valued guest, Thank you for choosing our hotel and sharing your experience with other travellers. We are always happy to hear that our guests praise our breakfast! Thank you for choosing Hotel KAISERHOF Vienna and we hope to welcome you back soon! Stay safe! Your KAISERHOF Team
Read more
Marina R wrote a review Sep 2020
1 contribution
Recommended!!!! Room is very comfortable and crystal clean. Breakfast is very good and the staff is very friendly and kind. The placement of the hotel is in a good spot. Overall we were very satisfied.
Read more
Date of stay: September 2020Trip type: Traveled with family
Helpful
Share
Response from KAISERHOF Wien, Inhaber at Hotel Kaiserhof Wien
Responded 3 weeks ago
Dear valued guest, Thank you for your wonderfully kind review! It is always fantastic when our dedicated colleagues receive recognition for their efforts and we are all delighted that you enjoyed your breakfast at Kaiserhof Wien! Our guests consistently praise the location right next to the city's heart. Thank you for your feedback. We look forward to the opportunity of welcoming you back hopefully in the very near future. Your KAISERHOF Team
Read more
mbailey2019 wrote a review Sep 2020
3 contributions
A lovely hotel only a few minutes walk into the main shopping centre. Spacious rooms and very clean. We visited to celebrate a special wedding anniversary and were amazed to find a cake in our room with a card attached wishing us a happy anniversary - lovely touch. We also received very attentive service from Crista on reception who was kind enough to make us a particular type of coffee one evening and then we had a very pleasant chat.
Read more
Date of stay: September 2020Trip type: Traveled as a couple
Helpful
Share
Response from KAISERHOF Wien, Inhaber at Hotel Kaiserhof Wien
Responded Sep 21, 2020
Dear valued guest, Thank you so much for sharing your positive experience and feedback with us! We loved that you had a terrific time with us. Thank you and we hope to welcome you back soon at the hotel KAISERHOF Vienna! All the best, Your Kaiserhof Management & Team
Read more
HansonLam wrote a review Jul 2020
Toronto24 contributions33 helpful votes
My wife and I drove directly from the airport to the hotel. When we arrived we just dropped off our car at the concierge and it was swiftly taken care of. The check in process was very smooth and lasted for a few minutes . After we checked in, we went to our room but my wife found the temperature a little too high. The front desk told us they will adjust the temperature and it was taken care of very quickly. When we came back in the evening, my wife wanted lighter blankets and front desk gave us right away. The breakfast buffet was marvelous with lots of varieties of fruits, teas, desserts, sausages etc. We had our dinner at the bar every evening. The bar offers light meal at reasonable price and the quality is excellent. The server, Sanjay, was very helpful providing us information about tour of the Christmas markets and city. The hotel is at walking distance to many of the attractions like the Opera house , museums and shopping district. I strongly recommend this hotel to travelers who like to explore the city at leisure
Read more
Date of stay: November 2019
Rooms
Service
Sleep Quality
Helpful
Share
Response from KAISERHOF Wien, Inhaber at Hotel Kaiserhof Wien
Responded Jul 23, 2020
Dear HansonLam, What an incredibly kind Feedback to read! Thank you so much! We hope to welcome you back soon at the Hotel KAISERHOF Vienna! Stay safe! Your KAISERHOF Management & Team
Read more
Tom L wrote a review Jul 2020
Sunnyvale, California18 contributions2 helpful votes
We were there for 4 nights. Our room was very well appointed and comfortable. The breakfast was the best I've ever had. The service, overall, was excellent, and the location was very convenient. One of the best hotels I've ever stayed in.
Read more
Date of stay: October 2019
Rooms
Service
Sleep Quality
Helpful
Share
Response from KAISERHOF Wien, Inhaber at Hotel Kaiserhof Wien
Responded Jul 22, 2020
Dear Tom L, Who doesn't love a good breakfast? We are so glad you enjoyed your stay at the KAISERHOF Vienna and hope to welcome you back very soon! All the best and stay safe! Your Kaiserhof Management & Team
Read more
Previous
PRICE RANGE
$146 - $279 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western premier kaiserhof wien hotel vienna, best western hotel vienna, best western vienna, vienna best western
LOCATION
AustriaVienna RegionViennaWieden
NUMBER OF ROOMS
74
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Hotel Kaiserhof Wien
Which popular attractions are close to Hotel Kaiserhof Wien?
Nearby attractions include 3D PicArt Museum Vienna (0.3 miles), The Vienna Philharmonic (0.3 miles), and Antonio Vivaldi 4 Seasons Karlskirche (0.2 miles).
What are some of the property amenities at Hotel Kaiserhof Wien?
Some of the more popular amenities offered include free wifi, free breakfast, and a lounge.
Which room amenities are available at Hotel Kaiserhof Wien?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Kaiserhof Wien?
Guests can enjoy free breakfast, a lounge, and complimentary tea during their stay.
Is parking available at Hotel Kaiserhof Wien?
Yes, parking is available to guests.
What are some restaurants close to Hotel Kaiserhof Wien?
Conveniently located restaurants include Wiener Wiaz Haus, Cafe Mendez, and Swing Kitchen.
Are there opportunities to exercise at Hotel Kaiserhof Wien?
Yes, guests have access to a fitness center during their stay.
Does Hotel Kaiserhof Wien have an airport shuttle?
Yes, Hotel Kaiserhof Wien offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Hotel Kaiserhof Wien located near the city center?
Yes, it is 0.8 miles away from the center of Vienna.
Are any cleaning services offered at Hotel Kaiserhof Wien?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Kaiserhof Wien offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.