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Hotel Kaiserhof Wien

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Frankenberggasse 10, Vienna 1040 Austria
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (1038)
Room & Suite (483)
Dining (249)
What is Travelers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travelers and are ranked in the top 1% of properties worldwide.
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 09/23/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Kaiserhof Wien
Updated 09/23/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#4 of 390 hotels in Vienna
Location
Cleanliness
Service
Value
2021 Travelers' Choice Best of the Best
The KAISERHOF was built in 1896 (last partial renovation 2016/17). The familiar, private running hotel is located in a quiet area, close to the historical heart of Vienna. The State Opera House, St. Stephans Cathedral and the Naschmarkt are nearby. Bus, Tram and Metro-Station nearby. The natural friendliness of the staff, best quality service, and real love of detail give the hotel a unique attractive ambience. Tradition and the modernity combine here with true Austrian charme! Breakfast-Buffet also offers GLUTEN- and LACTOSE-FREE products. 74 Rooms on 6 floors. For our guests who suffer in allergies, the KAISERHOF Wien offers "allergy-friendly" rooms - which are furbished and designed to the needs for people who suffer from allergies. Categories: Petit, Classic, Business, Madame, Allergy-friendly, Superior, Junior-Suites, Suites, KAISERHOF Suite and the ADMIRAL Suite. Free WiFi, public garage nearby. All rooms are equpiped with AC & a minibar. Small Wellness-Area. KAISERHOF Wien a NON-Smoking Hotel.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free breakfast
Bicycle rental
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Center with Internet Access
Wifi
Sauna
Bar / lounge
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Snack bar
Special diet menus
Car hire
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Housekeeping
Interconnected rooms available
Minibar
Flatscreen TV
Hair dryer
Soundproof rooms
Room service
Safe
Electric kettle
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Charming
Languages Spoken
English, Bosnian, Croatian, German and 5 more

Location

Full view
100Great for walkers
Grade: 100 out of 100
214Restaurantswithin 0.3 miles
81Attractionswithin 0.3 miles
2750Reviews79Q+A100Room tips
Traveler rating
  • 2,243
  • 433
  • 47
  • 17
  • 10
Time of year
Traveler type
Language
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Popular mentions
Prokob Gábor wrote a review Jan 14
2 contributions
All the staff are kind and helpful. The room is very comfortable, clean and nicely decorated. Breakfast has an exceptionally good selection and great flavors. They arranged a taxi quickly in the evening. Admission was arranged quickly, along with Covid rules being maximally controlled and adhered to.
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Date of stay: January 2022
Location
Cleanliness
Service
Trip type: Traveled on business
Helpful
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Response from HOTEL KAISERHOF Hotel, Inhaber at Hotel Kaiserhof Wien
Responded 3 days ago
Dear valued Guest! We, the entire KAISERHOF team, would very much like to thank you for your stay with us and for sharing your wonderful impressions. We are so happy to receive such praises and we are looking forward to welcome you soon againin Vienna and at our hotel! Kind regards Hotel KAISERHOF Wien Management & Team
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thewhitehouse29 wrote a review Jan 12
Slovakia2 contributions2 helpful votes
In our eyes a perfect Vienesse hotel. We loved our room (Superior) could not fault it. Bedding furniture even books on the book shelves. Modern yet charming. And breakfast was just fabulous. Can’t forget great staff. Would definitely stay again…
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Date of stay: September 2021Trip type: Traveled as a couple
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Response from HOTEL KAISERHOF Hotel, Inhaber at Hotel Kaiserhof Wien
Responded 6 days ago
Dear valued Guest, we, the entire team of the Hotel KAISERHOF Vienna, would like to thank you for your stay and for taking the time to share your wonderful impressions with us. We are so happy to receive a 5/5 rating from you and we will forward your nice words to our colleagues. We are looking forward to welcome you hopefully soon again in Vienna and at our hotel. With kindest regards - Hotel KAISERHOF Wien Management & Team
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DZavadska wrote a review Jan 5
Riga, Latvia33 contributions8 helpful votes
Perfect location for main attractions, good connections, restaurants. Everything in a walking distance, the Ring street - a perfect jogging route. Building itself and the whole interior is pure Imperial Viennese. Very kind and helpful staff. Quite, clean and peaceful inside. Good variety for breakfast, cozy lobby for an evening glass of wine. Will definitely choose again. Sincere thanks to everyone from the staff for a very pleasant and festive New Year's stay!
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Date of stay: December 2021
Value
Cleanliness
Service
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Response from HOTEL KAISERHOF Hotel, Inhaber at Hotel Kaiserhof Wien
Responded 1 week ago
Dear valued Guest! We, the entire KAISERHOF team, would very much like to thank you for your stay with us and for sharing your wonderful impressions. We are so happy to receive such praises and we are looking forward to welcome you soon again in our hotel! Kind regards Hotel KAISERHOF Wien Management & Team
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Sophie T wrote a review Dec 2021
1 contribution
I booked at the Kaiserhof after reading so many warm reviews, and am very happy to add my own! This hotel felt like a hidden gem, and a little oasis in the city. The hotel is beautiful, in an excellent location. The room was lovely and had everything I needed. The breakfast was exceptional and the breakfast rooms are bright, elegant, and comfortable with perfectly chosen decor. Every staff member I encountered was excellent, professional but always friendly and ready to assist with anything at all. The hotel bar was also an unexpected delight, and the atmosphere was perfect for a cozy drink or late evening snack after a long day of exploring. The bartender, Sanjay, is the most welcoming and amiable hotel bartender I've encountered anywhere. And of course, there are books on hand to borrow, which I always consider the mark of a great hotel! Can't wait to visit again.
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Date of stay: November 2021
Cleanliness
Service
Sleep Quality
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Response from HOTEL KAISERHOF Kitzbühel Hotel, Inhaber at Hotel Kaiserhof Wien
Responded 4 weeks ago
Dear valued Guest, we would very much like to thank you for your stay with us at the KAISERHOF Vienna and for taking the time to share your wonderful impressions with us. We are so happy to hear that you have had a great time and could enjoy our KAISERHOF bar and are feeling very honored. We are looking forward to welcome you back soon and remain in the meantime with the kindest regards, Hotel KAISERHOF Wien Management & Team
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kaojs97 wrote a review Dec 2021
Orlando, Florida12 contributions
Amazing customer service. The hotel was in a great location and the room was spotless. The front desk was exceptional in all areas. We would highly recommend staying at this hotel. I know when we return to Vienna we will definitely be staying here again.
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Date of stay: November 2021Trip type: Traveled as a couple
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Response from HOTEL KAISERHOF Kitzbühel Hotel, Inhaber at Hotel Kaiserhof Wien
Responded Dec 8, 2021
Dear Kaojs97, we, the entire team of the hotel KAISERHOF Wien, would very much like to thank you for your stay and for taking the time to share your wonderful impressions with us. It is our pleasure to hear that you have enjoyed our customer service and our facilities. Thank you very much for honoring our service especially our exceptional Front Desk staff in all areas in your feedback. We are very thankful for your review and are looking forward welcoming you hopefully soon again! Thank you very much. Wishing you a wonderful Christmas time, stay safe and with kind reagards Hotel KAISERHOF Wien Management & Team
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PRICE RANGE
$146 - $279 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western premier kaiserhof wien hotel vienna, best western hotel vienna, best western vienna, vienna best western
LOCATION
AustriaVienna RegionViennaWieden
NUMBER OF ROOMS
74
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Frequently Asked Questions about Hotel Kaiserhof Wien
Which popular attractions are close to Hotel Kaiserhof Wien?
Nearby attractions include 3D PicArt Museum Vienna (0.3 miles), The Vienna Philharmonic (0.3 miles), and Antonio Vivaldi 4 Seasons Karlskirche (0.2 miles).
What are some of the property amenities at Hotel Kaiserhof Wien?
Some of the more popular amenities offered include free wifi, free breakfast, and a lounge.
Which room amenities are available at Hotel Kaiserhof Wien?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Kaiserhof Wien?
Guests can enjoy free breakfast, a lounge, and complimentary tea during their stay.
Is parking available at Hotel Kaiserhof Wien?
Yes, parking is available to guests.
What are some restaurants close to Hotel Kaiserhof Wien?
Conveniently located restaurants include Wiener Wiaz Haus, Cafe Mendez, and Swing Kitchen.
Are there opportunities to exercise at Hotel Kaiserhof Wien?
Yes, guests have access to a fitness center and a sauna during their stay.
Does Hotel Kaiserhof Wien have airport transportation?
Yes, Hotel Kaiserhof Wien offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Hotel Kaiserhof Wien located near the city center?
Yes, it is 0.8 miles away from the center of Vienna.
Are any cleaning services offered at Hotel Kaiserhof Wien?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Kaiserhof Wien?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.