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BEST WESTERN PREMIER Kaiserhof Wien

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1,382 Reviews from our TripAdvisor Community

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Showing 916: English reviews
Jersey, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW

What is there to say other than everything and everyone associated with this great hotel made our stay in Vienna a most enjoyable experience. It has an ideal location, nice ambience, value, friendliness, quality and a definite "feel good" factor.

Helpful?
Thank Yorky181
1 review
5 of 5 stars Reviewed 4 days ago NEW

Very comfortable room. It was very close to the conference, but also convenient walking access to downtown and to the metro. The breakfast was great and they also had tasty snacks available later in the day.

Helpful?
Thank Douglas D
KaiserhofWien, Verkaufsleiter at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review

Dear Douglas, thank you so much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback and we look forward to welcoming you back again at the KAISERHOF Wien. Sunny greetings from Vienna Yours KAISERHOF Team More 

Edinburgh, United Kingdom
Level Contributor
915 reviews
107 hotel reviews
common_n_hotel_reviews_1bd8 550 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for one night after the hotel we were meant to be staying - Das Triest - couldn't accommodate us on our first night. Although this hotel is 4* and Das Triest is 5*, we much preferred the Kaiserhof! The hotel's location is superb, very close to the Karlsplatz, with trams close by and supermarkets, shops and restaurants... More 

Helpful?
Thank George M
KaiserhofWien, Verkaufsleiter at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review

Dear George, we hope you had a safe and wonderful journey back home. Thank you so much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback. We look forward to welcoming you back again one day at the KAISERHOF Wien. Sunny greetings from Vienna Yours KAISERHOF Team More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The hotel is in great location being only a 10 minute walk to the main tourist area and only a 5 minute cab ride from the main train station. The room was very spacious and also had a large bathroom with double sinks. All the staff were very helpful and friendly which made for a pleasant stay. When you go... More 

Review collected in partnership with Best Western

Helpful?
1 Thank Heather A
KaiserhofWien, Verkaufsleiter at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review

Dear Heather, we hope you had a safe and wonderful journey back home. Thank you so much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback. We look forward to welcoming you back again one day at the KAISERHOF Wien. Sunny greetings from Vienna Yours KAISERHOF Team More 

Taneyville, Missouri
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We stayed at the Kaiserhof in Vienna for 3 nights and like other reviews, I must admit it was excellent. Nice rooms, great service and awesome breakfast. What stood out is the friendly staff and service. It was so nice to have champagne waiting for us upon our arrival. Good location as well. Be sure to checkout the concerts offered... More 

Helpful?
1 Thank Barbara S
KaiserhofWien, Verkaufsleiter at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review

Good Afternoon, thank you so much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback and look forward to welcoming you back again one day in our hotel. Sunny greetings from vienna Yours KAISERHOF Team More 

Luxembourg
Level Contributor
690 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 324 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed in room 403 at Hotel Kaiserhof from Sunday 3rd July 2016 for 3 nights checking out on Wednesday 6th July to celebrate a very significant anniversary. We had a wonderful time and everything good said in other reviews we found the same. We have nothing to add to the high praise this Hotel and its staff have received.... More 

Helpful?
Thank gfplux
KaiserhofWien, Verkaufsleiter at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review

Good Morning, thank you so much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback and look forward to welcoming you back again one day in Vienna. Sunny greetings from Vienna Yours KAISERHOF Team More 

Tel Aviv, Israel
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Excellent and well presented breakfest.Great and personal service.Rooms and beds very comfortable.Enjoyed every minute of our stay. In walking distance to most sights and restourants.Highly recomended.

Helpful?
Thank BoazR
KaiserhofWien, Verkaufsleiter at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review

Good Morning, thank you so much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback and look forward to welcoming you back again one day in Vienna. Sunny greetings from Vienna Yours KAISERHOF Team More 

Zurich, Switzerland
Level Contributor
26 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Bad: ... didn't really find something bad. Maybe a slightly long foot-walk to the underground. Good: Opera and museums in walking distance, also restaurants. Friendly and competent staff. Spotless clean rooms. Room was traditional-modern an spacious enough. Very good breakfast with excellent bread. Small but well-maintained and functional gym room. I'd definitely come again (and I don't say this often).

Helpful?
Thank TravelZH
KaiserhofWien, Verkaufsleiter at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review

Good Morning, thank you so much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback and look forward to welcoming you back again one day in Vienna. Allow me just a little hint, if you don`t want to walk 4 to 5 minutes to the Metrostation "Karlsplatz", there... More 

yorkshire
Level Contributor
63 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel was booked for 4 days following on from a week in pertisau. As city centre hotels go this one exceeded my expectations, staff friendly and helpful and quickly seemed to remember all their guests. Room a pleasant size, excellent bathroom. Breakfast way surpassed anything you would find in a comparable British hotel with huge choice of fruit, meats,... More 

Helpful?
Thank hotelchris
KaiserhofWien, Verkaufsleiter at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review

Good Morning from Vienna, thank you so much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback and look forward to welcoming you back again one day in Vienna. Sunny greetings from Vienna Yours KAISERHOF Team More 

Helsinki, Finland
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel absolutely met all our expectations. The room was nice, bed very comfortable, staff very polite and friendly. The breakfast was a joy, you could choose from different kinds of coffees served by a stylish way. Eggs either sunny side up or over easy, fresh fruit and vegetables, croissants, fresh youghurt. Had good restaurant recommendations by the staff, but... More 

Helpful?
Thank Belle_Helsinki
KaiserhofWien, Verkaufsleiter at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review

Good Morning to Helsinki, thank you so much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback and look forward to welcoming you back again one day in Vienna. Sunny greetings from Vienna Yours KAISERHOF Team More 

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Staying in Wieden

Neighborhood Profile
Wieden
The fourth district combines elegant tradition with contemporary style and relaxed living. More than a dozen town palaces and churches such as St. Charles Borromeo have added glamour to a neighborhood known for its traditional retail and crafts shops, taverns, cafés. Wieden is also home to Naschmarkt, Vienna’s largest street market. Many bohemian types have found their way to Wieden: meet them in trendy cafés and bars, shop alongside them for vintage items, enjoy Wien Museum’s and Kunsthalle’s modern temporary exhibitions, and hang out with the bees at Vienna’s most beautiful urban garden, Karlsgarten.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Spa
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Business Center with Internet Access
  • Room Service
  • Free Breakfast
  • Concierge
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The KAISERHOF was built in 1896 (last renovation 2015/16). The familiar private running hotel is located in a quiet area, close to the historical heart of Vienna. The State Opera House, St. Stephans Cathedral and the Naschmarkt are nearby. Bus, Tram and Metro-Station nearby. The natural friendliness of the staff, best quality service, and real love of detail give the hotel a unique attractive ambience. Tradition and the modernity combine here with true Austrian charme!Breakfast-Buffet also offers GLUTEN- and LACTOSE-FREE products. 74 Rooms on 6 floors. For our guests who suffer in allergies, the KAISERHOF Wien offers special "allergy-friendly" rooms - which are furbished and designed to the needs and requirements for people who suffers in allergies. Categories: Petite, Classic, Business, Madame, Allergy-friendly, Romantic, Junior-Suites, Suites, the KAISERHOF Suite and the ADMIRAL Suite, are available. Fee W-Lan, public garage nearby. All rooms are equipped with aircondition and tea-& coffeemaker, minibar. Small Wellness-Area. BEST WESTERN PREMIER Kaiserhof Wien is a NON-Smoking Hotel. ... more   less 

Additional Information about BEST WESTERN PREMIER Kaiserhof Wien

Address: Frankenberggasse 10 | 1040 Wien, Vienna A-1040, Austria
Location: Austria > Vienna Region > Vienna > Wieden
Price Range: $151 - $271 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN PREMIER Kaiserhof Wien 4*
Number of rooms: 74
Reservation Options:
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Also Known As:
Best Western Premier Kaiserhof Wien Hotel Vienna
Best Western Hotel Vienna
Best Western Vienna
Vienna Best Western
Hotel Style:
#4 Romantic Hotel in Vienna
#4 Spa Hotel in Vienna
#7 Family Hotel in Vienna
#7 Luxury Hotel in Vienna
#13 Business Hotel in Vienna
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