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BEST WESTERN PREMIER Kaiserhof Wien

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1,462 Reviews from our TripAdvisor Community

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Showing 964: English reviews
Liverpool, England, United Kingdom
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Great hotel and good location, just on the edge of the centre close to trains and trams. Room was spotlessly clean and very quiet. Good variety for breakfast serving fruit, cereal, continental and full English! Staff are very helpful and knowledgeable and exceptionally friendly, highly recommended!

Helpful?
Thank 986annew
Aberdeenshire, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

We stayed in this hotel from 10 to 14 September 2016. The hotel is lovely and clean, the staff very friendly and helpful. Breakfast fabulous. Quite near centre of Vienna with shortish walk to Opera House. Weather was beautiful which made our break even more special. It was my husband's 60th birthday the day before we arrived and the hotel... More 

Helpful?
Thank MuDuncan
Gloucestershire, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed 6 days ago NEW

Perfectly placed to explore Vienna, close to the central attractions and the underground. Our room was very comfortable, breakfasts were varied with plenty of choice, and the staff were always friendly and helpful, After a hard days sightseeing always a pleasure to come back to. Would not hesitate to stay again.

Helpful?
Thank cardmaker2016
Ireland
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Kaiserhof is just outside the city centre (short walk) and therefore benefits from a quiet location. It is a nice hotel but unfortunately when we arrived the temperatures outside were 30-31 degrees and the air conditioning really served no purpose other than to make noise! Breakfast was a bit hit and miss with replenishments of items used up not actually... More 

Helpful?
Thank Patriciamacg
Level Contributor
22 reviews
5 hotel reviews
5 of 5 stars Reviewed 1 week ago NEW via mobile

This is one of the best hotel I have been to. The rooms are spacious and comfortable, the staff is extremely friendly from ordering a place in the restaurant to giving advice what to eat. Breakfast is superb in a beautiful set up. Care is taken to details from a chcolate bar on your pillow to a bottle of water... More 

Helpful?
Thank Aviv W
Leeds, United Kingdom
Level Contributor
47 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 1 week ago

Great on many levels - great location, within walking distance of the central attractions; great well planned rooms; great breakfasts; and most of all a great staff team, all of whom were so very friendly and helpful. We couldn't imagine staying anywhere else if we returned to Vienna.

Helpful?
Thank Waxwing60
KaiserhofWien, Verkaufsleiter at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review

Good Morning, thank you very much for taking time to comment your stay at the Best Western Premier Kaiserhof Wien. We appreciate your compliments and your feedback and look forward to welcoming you back again one day in Vienna. Sunny greetings from Vienna Yours KAISERHOF Team More 

Hemel hempstead
Level Contributor
5 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

The hotel is just a short walk from a major underground station. We spent four nights in a most comfortable suite on the fifth floor. There were two televisions in the suite but sadly no dressing table with a mirror above to put on make-up All the staff we came across were extremely helpful and pleasant. The 'Snack Bar' food... More 

Helpful?
Thank Robert S
KaiserhofWien, Verkaufsleiter at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review

Good Morning Robert, thank you very much for taking time to comment your stay at the Best Western Premier Kaiserhof Wien. We appreciate your compliments and your feedback and look forward to welcoming you back again one day in Vienna. Sunny greetings from Vienna Yours KAISERHOF Team More 

Dayton, Ohio
1 review
5 of 5 stars Reviewed 1 week ago

We stayed at the Kaiserhof during the last week in August 2016. The staff members at reception were always extremely nice and helpful (especially Fr. Christa). The room was very clean and quiet. Wi-fi strength was excellent. The housekeeping staff were very nice too. Breakfast was very good, well replenished and pleasantly served. Minor touches, like helpful hints for tourists... More 

Helpful?
Thank Beavercreek_Ohio
KaiserhofWien, Verkaufsleiter at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review

Good Morning, thank you so much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback and we look forward to welcoming you back again one day. Sunny greetings from Vienna Yours KAISERHOF Team More 

Galway, Ireland
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 1 week ago

Just spent 5 nights in Kaiserhof - weather very warm - air conditioning very poor, so room was very uncomfortable. Room was a good size but decor seemed dated.Beds firm and not very comfortable. Not generous with towels but staff tried to help when requested. Breakfast was good if you were early, however at later breakfasts food did not seem... More 

Helpful?
Thank Maureen H
KaiserhofWien, Verkaufsleiter at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review

Good morning Maureen, thank you that you have taken the time to evaluate your stay at the BEST WESTERN PREMIER Kaiserhof Wien and comment. Thank you for your feedback and kind words. Your feedback is important to us. We apologize, that we didn`t met your expactations. As a GREEN GLOBE certified hotel words as sustainabity and sustainable behavior are important... More 

Leatherhead, United Kingdom
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We recently spent 4 nights at this hotel and were delighted. We had one of the Madam rooms which was spacious, well appointed and blissfully quiet. The buffet breakfasts were varied and excellent. The Reception staff were very pleasant and helpful and assisted us well with restaurants and general directions. We would certainly stay at this hotel again.

Helpful?
1 Thank Mike504176
KaiserhofWien, Verkaufsleiter at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review

Dear Mike, thank you so much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback and we look forward to welcoming you back again one day. Sunny greetings from Vienna Yours KAISERHOF Team More 

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Staying in Wieden

Neighborhood Profile
Wieden
The fourth district combines elegant tradition with contemporary style and relaxed living. More than a dozen town palaces and churches such as St. Charles Borromeo have added glamour to a neighborhood known for its traditional retail and crafts shops, taverns, cafés. Wieden is also home to Naschmarkt, Vienna’s largest street market. Many bohemian types have found their way to Wieden: meet them in trendy cafés and bars, shop alongside them for vintage items, enjoy Wien Museum’s and Kunsthalle’s modern temporary exhibitions, and hang out with the bees at Vienna’s most beautiful urban garden, Karlsgarten.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Business Center with Internet Access
  • Banquet Room
  • Free Breakfast
  • Concierge
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The KAISERHOF was built in 1896 (last renovation 2015/16). The familiar private running hotel is located in a quiet area, close to the historical heart of Vienna. The State Opera House, St. Stephans Cathedral and the Naschmarkt are nearby. Bus, Tram and Metro-Station nearby. The natural friendliness of the staff, best quality service, and real love of detail give the hotel a unique attractive ambience. Tradition and the modernity combine here with true Austrian charme!Breakfast-Buffet also offers GLUTEN- and LACTOSE-FREE products. 74 Rooms on 6 floors. For our guests who suffer in allergies, the KAISERHOF Wien offers special "allergy-friendly" rooms - which are furbished and designed to the needs and requirements for people who suffers in allergies. Categories: Petite, Classic, Business, Madame, Allergy-friendly, Romantic, Junior-Suites, Suites, the KAISERHOF Suite and the ADMIRAL Suite, are available. Fee W-Lan, public garage nearby. All rooms are equipped with aircondition and tea-& coffeemaker, minibar. Small Wellness-Area. BEST WESTERN PREMIER Kaiserhof Wien is a NON-Smoking Hotel. ... more   less 

Additional Information about BEST WESTERN PREMIER Kaiserhof Wien

Address: Frankenberggasse 10 | 1040 Wien, Vienna 1040, Austria
Location: Austria > Vienna Region > Vienna > Wieden
Price Range: $150 - $288 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN PREMIER Kaiserhof Wien 4*
Number of rooms: 74
Reservation Options:
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Also Known As:
Best Western Premier Kaiserhof Wien Hotel Vienna
Best Western Hotel Vienna
Best Western Vienna
Vienna Best Western
Hotel Style:
#4 Romantic Hotel in Vienna
#5 Spa Hotel in Vienna
#7 Family Hotel in Vienna
#8 Luxury Hotel in Vienna
#13 Business Hotel in Vienna
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