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Hilton Vienna Plaza

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#37 of 366 Hotels in Vienna
Certificate of Excellence
GreenLeadersGold level
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1 room 2 adults 0 children
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1,010 Reviews from our TripAdvisor Community

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Showing 732: English reviews
Reviewed yesterday NEW

Just spent 3 nights in this hotel (19-22 January 2017). Payed extra for a penthouse floor room which was supposed to include executive lounge access. To our surprise we were told on arrival that the lounge is closed for renovations and we won't be able to access it. No refund was offered for the price difference (and to be honest...

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Thank Tal K
Auckland, New Zealand
Reviewed 4 days ago NEW

We stayed at the Hilton Vienna Plaza for 3 nights in January 2017. The rooms are very nice, modern, spacious and the bed was very comfortable. Reasonably good central location with about a 10 minute walk to the centre and right next to the metro station for easy transport if you're not up for walking to or from town. Wifi...

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Thank Chris T
Reviewed 5 days ago NEWvia mobile

Very good location at city center. The service is excellent, food is fantastic. Rooms are well designed and equiped. I had just one noght stay here but it is very nice place for business trip or leisure.

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Thank ZaRa1111
Calgary, Canada
Reviewed 6 days ago NEW

This hotel is in an excellent location, especially for walking tourists. The hotel itself is decorated in a Roaring 20's theme, very different. Our room was huge and so comfortable. We had bay windows that looked out on a side street, so it was pretty quiet. We wouldn't hesitate to stay here again.

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Thank Janet B
Reviewed 6 days ago NEW

My family and I stayed at the Hilton in December 2017 and had a fantastic time. Professional and friendly staff - excellent service - great variety of foods - and great decor. We had access to the executive lounge and the manager was incredibly hospitable and friendly- he was always there to assist and make our time at the lounge...

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Thank Atsilo1
Reviewed 6 days ago NEW

Stayed here for Christmas 2016. Had $200 face brush stolen from our room. The charger was stolen as well so the thief who works there is thorough! Complained to the hotel and they "investigated." Shockingly, their employee who steals did not admit it when asked. Hotel stated they, "....could not confirm that the brush went actually missing." So in addition...

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Thank Lisa B
Matthias W, Manager at Hilton Vienna Plaza, responded to this review

Dear Lisa B, thank you for your feedback regarding your recent stay. As explained to you personally by our Front Office Manager and as replied to you via Facebook, we closed our investigation of the alleged theft which was inconclusive. We profoundly apologies once more for the inconvenience this has caused you and for the impression received. With kind regards...

Huntington Beach, United States
Reviewed 1 week ago

(Long Review. Skip to the bottom for the short summary) Location: I've been to Vienna in the past and stayed at the Hilton Stadt Park and the Intercontinental. This time around we selected the Hilton Vienna Plaza. It's location is excellent. Close to the trolley, bus, and underground. (There is an underground entry next to the hotel - good to...

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1Thank Kokoe E
Christchurch, New Zealand
Reviewed 1 week ago

so brilliant and valuable stay! wished staying longer. the breakfast is so great and lots of choices. if we get there, Hilton will be definitely first option! join the membership, you could get the free wifi.

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Thank jx20172017
Athens, Greece
Reviewed 1 week ago via mobile

It was the best value for money in Vienna.We had tram, metro and bus station just next to the hotel! We reached with the bus- airport at 25 minutes! Every day we were walking to the center of town,distance about 10 minutes!best location! The breakfast was full,the room clean big and very comfortable!The only "bad" image was one lady-working night...

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Thank anastasaky
Karlovac County, Croatia
Reviewed 1 week ago

Deeply disappointed with my stay at Hilton Vienna Plaza from 11th till 13th January 2017.On the 13th during breakfast my personal handbag (with documents and money)was stolen from the Emile restaurant, from the table where I have been having breakfast. Nobody from the staff serving breakfast didn't notice anything. I reported it at the reception, and they said they are...

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4Thank Marko S
Matthias W, Manager at Hilton Vienna Plaza, responded to this review

Dear Marko S, thank you for taking the time to share your feedback. With regards to your comments about your stay and the incident at our restaurant, I am very sorry about the described events and would like to sincerely apologize for the inconveniences caused. Please rest assured that I have personally evaluated these incidents with the respective team members...

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Staying in Serviten Quarter

Neighborhood Profile
Serviten Quarter
The Serviten Quarter is an inner city neighborhood with many private charms. Popular with French and American expats, Sigmund Freud’s neighborhood boasts his former practice and apartments, now turned into a museum. Stunning Liechtenstein Garden Palace houses the private art collection of Prince Adam of Liechtenstein. Romantic Strudlhofstiege close to the palace is a fantastic photo spot. With their small independent shops and eateries, the main streets of Liechtensteinstrasse, Porzellangasse and Servitengasse reveal much of this area’s character. Peek into baroque Serviten Church, with its richly decorated dome and walls. At the Old Jewish cemetery in Seegasse you can see one of the most precious cemeteries in Europe with tombstones almost 500 years old.
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Hilton Vienna Plaza is situated at Vienna's most prestigious location, the Ringstrasse. It is only a short walk to St. Stephen's Cathedral, Burgtheater, the State Opera and Hofburg Imperial Palace. Opened in 1988 as the first designer hotel in the city, it has been extensively renovated and once again provides exclusive amenities and unique service. Inspired by the golden era of the 1920s and Art Nouveau, the atmosphere that combines historical splendour with ultimate comfort awaits you and opens the doors to the contemporary lifestyle of the city. Whether you visit Vienna for its art and culture or on business, we ensure that your stay at Hilton Vienna Plaza is extraordinary. ... more   less 

Additional Information about Hilton Vienna Plaza

Address: Schottenring 11, Vienna 1010, Austria
Location: Austria > Vienna Region > Vienna > Serviten Quarter
Price Range: $126 - $260 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Vienna Plaza 5*
Number of rooms: 254
Reservation Options:
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Also Known As:
Hilton Vienna Plaza Hotel Vienna
Vienna Hilton
Hotel Style:
#5 Green Hotel in Vienna
#12 Spa Hotel in Vienna
#16 Business Hotel in Vienna
#27 Romantic Hotel in Vienna
#31 Luxury Hotel in Vienna
#38 Family Hotel in Vienna
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Questions & Answers

Here's what travelers have asked, with answers from Hilton Vienna Plaza staff and other travelers.
25 questions
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Newcastle upon Tyne, United Kingdom
London, United Kingdom
Boston, Massachusetts
6 months ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Penthouse floor rooms have a nice balcony with nice view. Not very useful in January but I'm sure it is great on summer days.”
 of 5 bubbles 793talk, yesterday | Read review
“We had a large room on the 8th floor to accommodate two cot beds for our children”
 of 5 bubbles Atsilo1, 6 days ago | Read review
“Higher floors tend to be warmer, not requiring the heater (which is noce for noise reduction purposes)”
 of 5 bubbles kokoee2017, 1 week ago | Read review
“High floor, but avoid corner room as they are noisier due to larger number of windows.”
 of 5 bubbles F1762ULmarkc, 1 week ago | Read review
“The Penthouse rooms are nice but only during summer time.”
 of 5 bubbles Wankenne, 2 weeks ago | Read review
5 of 5
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