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Schottenring 11, Vienna 1010 Austria
COVID-19 update: See the added health and safety measures this property is taking.Read more
7 people are viewing this hotel
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Traveler (1170)
Room & Suite (484)
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 10/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton Vienna Plaza
Updated 10/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#87 of 388 hotels in Vienna
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Gold level
Hilton Vienna Plaza is situated at Vienna's most prestigious location, the Ringstrasse. It is only a short walk to St. Stephen's Cathedral, Burgtheater, the State Opera and Hofburg Imperial Palace. Opened in 1988 as the first designer hotel in the city, it has been extensively renovated and once again provides exclusive amenities and unique service. Inspired by the golden era of the 1920s and Art Nouveau, the atmosphere that combines historical splendour with ultimate comfort awaits you and opens the doors to the contemporary lifestyle of the city. Whether you visit Vienna for its art and culture or on business, we ensure that your stay at Hilton Vienna Plaza is extraordinary.
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Property amenities
Valet parking
Free internet
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Car hire
Business Center with Internet Access
Conference facilities
Paid public parking on-site
Wifi
Paid wifi
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Taxi service
Banquet room
Meeting rooms
Spa
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Soundproof rooms
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
VIP room facilities
Laptop safe
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Green
Family
Languages Spoken
English, French, Russian, Spanish and 1 more
Hotel links
Special Offer:Hilton Honors Discount

Location

Full view
100Great for walkers
Grade: 100 out of 100
154Restaurantswithin 0.3 miles
59Attractionswithin 0.3 miles
2265Reviews67Q+A100Room tips
Traveler rating
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  • 62
Time of year
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Popular mentions
Cheryl H wrote a review Oct 6
Pasadena, California16 contributions6 helpful votes
+1
We got the family penthouse on the 10 floor with a separate living room. The room is nice but i don’t feel the room itself and the living room is cohesive. Bed is comfortable, the sheets are soft, the robe and towels are rough on the skin, there is no USB plug, slippers are already in the room so that’s nice. Everyone in the hotel from the lobby to the front desk and restaurant and the breakfast room was super super nice and friendly. The executive lounge was a disappointment, the first couple days was ok, then the service went south, we had to clean after after ourselves, one one here to fill fill the ice bucket, other guests tried to get the lady attention by knocking the door, twice, and loud but she was no where to be found.
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Date of stay: October 2021Trip type: Traveled with friends
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Response from Hilton Vienna Plaza, Guest Services / Front Office at Hilton Vienna Plaza
Responded 5 days ago
Dear cherylonly1, thank you for taking the time to write a response after your recent visit. We would also like to thank you for your kind comments regarding the hotel staff. We also welcome any comments that help us improve our interior as well as our service and your comments will help us find out exactly which areas we need to improve on. We hope we will be able to welcome you back in the near future and leave a better impression. With kind regards from Vienna, Jure Zivkovic Guest Services - Hilton Vienna Plaza
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FarmerGrrl wrote a review Sep 2021
Indianapolis, IN67 contributions61 helpful votes
Hotel's Favorite
The hotel is an art-deco inspired gem, both in the atrium/check-in area and in the rooms. Our Junior Suite was spacious, with a good layout. We enjoyed sitting on the balcony. The bathroom was another highlight; even by US standards the shower was huge with fantastic water pressure. As others have stated, the mattress was very firm, but there were plenty of soft pillows. Although the hotel was very busy, we didn't hear traffic or another guest during our stay. The neighborhood was very nice, with a lot of shops and restaurants. The tourist landmarks were all within a 15 minute walk. The weather was great during our stay, so we didn't use public transport at all, but there is a stop just outside the hotel. We parked in the connected garage, which was very bright and clean, but spaces and lanes were small-ish, as is typically in Europe. Parking was $40/day for guests. We ate breakfast at the hotel, which was included as we're Hilton Diamond. It was very good, but unless you're a huge breakfast person, at $28/each for the buffet it may not be the best option for you. We also ate dinner in the restaurant one night, and had the best schnitzel of the trip. The service at the restaurant was really great as well. Speaking of service, the hotel staff was fantastic. Any question or request was cheerfully taken care of. I would definitely stay here if in Vienna again.
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Date of stay: September 2021
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Response from Hilton Vienna Plaza, Guest Services / Front Office at Hilton Vienna Plaza
Responded 4 weeks ago
Dear FarmerGrrl, thank you for your kind comments on TripAdvisor. I am pleased to read that you had a fantastic stay; it is a great pleasure to receive such positive feedback. I look forward to welcoming you back to Hilton Vienna Plaza very soon. With kind regards from Vienna, Jure Zivkovic Guest Services - Hilton Vienna Plaza
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VegasCowboy wrote a review Sep 2021
Las Vegas, Nevada311 contributions152 helpful votes
I had high hopes for this hotel. We're HHonors members for a long time and I finally had the opportunity to stay at this property. The room I was given on the concierge floor was small and average, but definitely OK. I was disappointed that the bar was closed in the afternoon, so I could not meet my dinner party for a drink. When I got back, just before midnight, the bar was closed again. I called room-service. It took a long time until someone answered in a rude/bothered tone and when I asked if room-service is available at this hour his answer was "you can have pizza. There are no choices, it's just a pizza" - The pizza that was delivered to my room was average at best. The breakfast the next morning wasn't much better. I was getting coffee from their machine and since the milk in the machine was empty I asked the waiter in the bar area, and he unenthusiastically gave me two spoons of steamed milk!!?? The Salzstangerl tasted like it was not fully thawed and the bologna tasted like it's been on he buffet since yesterday. I am normally not one to complain (see my other reviews) but this was just bad from start to finish. - If you have a choice, stay at the other Hilton property by the Stadtpark, I had much better experiences there!
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Date of stay: August 2021
Rooms
Cleanliness
Service
Trip type: Traveled on business
Room Tip: At another hotel
See more room tips
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Response from Hilton Vienna Plaza, Guest Services / Front Office at Hilton Vienna Plaza
Responded 1 week ago
Dear BeachCowboy, thank you for taking the time to write a response after your recent visit. We would like to apologise for the impression received as it is certainly not the standard we aspire to. We are always trying to improve our service and we will gladly take your opinion into consideration. We thank you for choosing Hilton Vienna Plaza and hope to be able to welcome you back and leave a better impression during your next stay. With kind regards from Vienna, Jure Zivkovic Guest Services - Hilton Vienna Plaza
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Tanya S wrote a review Sep 2021
Melbourne, Australia46 contributions6 helpful votes
Perfect location for exploring Vienna. I was able to walk to all the main sights, plus the tram stop right in front of the hotel and train station 2 streets away made traveling to the airport or main train station very easy, even with all my luggage. Buffet breakfast has a great selection to choose between and I had a lovely dinner at the hotel restaurant. Service was very attentive. Gym had a good variety of equipment in new condition. Hotel room is very modern, spacious and clean. Very impressed with the size of the desk and office chair, was very comfortable to work from. Reception staff was very friendly and really helpful with all my questions I had. Hotel was also very quiet and easy to sleep and the view from the hotel balcony from the rooftop was beautiful. Perfect place to watch sunrise and sunset. Very happy with my stay and would recommend it to everyone.
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Date of stay: September 2021
Rooms
Location
Service
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Response from Hilton Vienna Plaza, Guest Services / Front Office at Hilton Vienna Plaza
Responded 3 weeks ago
Dear Tanya S, thank you for your kind comments on TripAdvisor. I am pleased to read that you had a fantastic stay; it is a great pleasure to receive such positive feedback. I look forward to welcoming you back to Hilton Vienna Plaza very soon. With kind regards from Vienna, Jure Zivkovic Guest Services - Hilton Vienna Plaza
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Charlotte J wrote a review Sep 2021
2 contributions
We have stayed 3days in the Hilton Vienna Plaza. We were lucky to be upgraded in a spacious room. The staff is very professional, special thank you to Mathias from the bar and Andrea from réception/executive lounge.
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Date of stay: September 2021Trip type: Traveled as a couple
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Response from Hilton Vienna Plaza, Guest Services / Front Office at Hilton Vienna Plaza
Responded 3 weeks ago
Dear CJaunatre0701, thank you for choosing Hilton Vienna Plaza and for taking the time to post a review on TripAdvisor. We hope to have the pleasure of welcoming you back again soon! With kind regards from Vienna, Jure Zivkovic Guest Services - Hilton Vienna Plaza
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PRICE RANGE
$166 - $340 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton vienna plaza hotel vienna, vienna hilton
LOCATION
AustriaVienna RegionViennaServiten Quarter
NUMBER OF ROOMS
254
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Frequently Asked Questions about Hilton Vienna Plaza
Which popular attractions are close to Hilton Vienna Plaza?
Nearby attractions include Crime Runners (0.2 miles), Palais Schönborn-Batthyány (0.3 miles), and Universitat Wien (0.2 miles).
What are some of the property amenities at Hilton Vienna Plaza?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
Which room amenities are available at Hilton Vienna Plaza?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hilton Vienna Plaza?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Vienna Plaza?
Yes, a parking garage, paid public parking nearby, and paid public parking on-site are available to guests.
What are some restaurants close to Hilton Vienna Plaza?
Conveniently located restaurants include Vanillas, Restaurant Lebenbauer, and Vienna Sausage.
Are there opportunities to exercise at Hilton Vienna Plaza?
Yes, guests have access to a fitness center and a sauna during their stay.
Is Hilton Vienna Plaza located near the city center?
Yes, it is 0.6 miles away from the center of Vienna.
Are any cleaning services offered at Hilton Vienna Plaza?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Vienna Plaza offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hilton Vienna Plaza?
The staff speaks multiple languages, including English, Spanish, French, German, and Russian.