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Radisson Blu Park Royal Palace Hotel

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Schlossallee 8, Vienna 1140 Austria
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$104
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Traveler (562)
Room & Suite (335)
Dining (82)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 09/16/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 09/16/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#112 of 393 in Vienna
Location
3.8
Cleanliness
4.6
Service
4.1
Value
4.2
Travelers' Choice
Opened in October 2011, the Park Royal Palace is right to Vienna’s Technical Museum and just a 5-minute walk from Schönbrunn Palace. Surrounded by its own park, it offers a fitness area with a sauna and steam bath. The spacious, air-conditioned rooms are soundproof and feature a flat-screen satellite TV, a laptop-size safe, and a minibar. Free Wi-Fi is available in all rooms and public areas of Radisson Blu Park Royal Palace Hotel, Vienna. The elegant restaurant Regio and the lobby bar Chino provide access to a terrace overlooking the garden. Guests can relax in the green inner courtyard and use the in-house parking garage. The tram stop for lines 49, 52 and 58 is only 150 metres away. Schönbrunn Underground Station (line U4) is 750 metres away.
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Property amenities
Parking garage
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Center with Internet Access
Wifi
Sauna
Restaurant
Breakfast buffet
Breakfast in the room
Car hire
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Fireplace
Room service
Safe
Laptop safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Modern
Languages Spoken
English, German
1073Reviews21Q+A91Room tips
Traveler rating
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Most Recent
Dimple K wrote a review May 10
11 contributions3 helpful votes
This is the last leg of our 16 day trip…we arrived here from Zurich…The property is pretty big…We got our rooms on our arrival but no information regarding the wifi service or breakfast was shared with us whn they handed us the keys…we are travelling with quite a luggage as we did Switzerland before this…but sadly there was no porter service available…we have stayed at smaller and another Radisson in Lucerne on this same trip and the hotel services were impeccable and the staff were friendly and extra helpful…we are completely disappointed with their service in Vienna…We have booked 2 rooms and sadly both the rooms A/C r not working…and there was an issue with the speaker in the bathroom that was connected to the TV….we called the reception regarding the same and waited for their technician to arrive…no one arrived for 15 mins so I stepped down and showed them a video regarding the TV problem…after that a technician arrived immediately and fixed it….he said there was an issue with the central a/c so all around the hotel the a/c’s r down….I dont think that is the issue as whn we brought it up with at the reception desk he was not aware of it and the a/c was working perfectly fine in the lobby or E level as they call it…the guy at the reception said he wud get bk to us on it and we vent recvd a call since 2 hrs now! Anyway….I dont knw wat else to expect 🙁 but I surely wudnt recommend this hotel to any1! Even tough its Radisson! We have stayed at many Radisson properties in India and abroad but sadly this was our first and hopefully the last such experience with them
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Date of stay: May 2022Trip type: Traveled
Room Tip: Summers get really hot! Luggage trolleys are not free of cost
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1 Helpful vote
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Response from Barbara Hahn, Gästeservice/Empfang at Radisson Blu Park Royal Palace Hotel
Responded 2 weeks ago
Dear guest, We would like to thank you for choosing our Radisson Blu Park Royal Palace Hotel, Vienna for your stay in Vienna. Likewise, we are very grateful for your constructive feedback. We take each of them very much to our heart to constantly improve ourselves and our complete offer as well as our service. Of course we deeply regret that you could not leave our house alone with positive memories and it came during the stay to service deficiencies. We assure you, we will include your comments in our Quality Meeting to address the points of criticism to avoid any situations like this. Your comment is highly appreciated! Only with your input and experience we are able to make positive changes! We apologize for the inconvenience caused. Nevertheless, we would be very happy if someday we would welcome you again as our guest. Of course, we will do everything we can to make sure that you enjoy your stay to the fullest. Kindest regards Barbara Hahn, Guest Relation - for the team of Radisson Blu Park Royal Palace Hotel, Vienna
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Dusica P wrote a review Jan 2022
Petrovac, Serbia15 contributions8 helpful votes
We are family. We spent five days in December. We came on 20 th December, first day after lockdown. We booked via Radisson Hotels website. Make a notice that two twin bads are not two twin bads but two single. So we upgraded for a suite, because we are famiy and our son, 13 years old is very tall, so we need normal bed for him. In suite everything was great! We had a perfect view on Schönbrunn Palace. High level of hygiene. The rooms are cleaned daily. Top quality toiletries. Breakfast was very limited and the same every day even on Christmas morning. There were no Christmas decoration in the hall so the atmosphere was a bit cold. Staff was very helpful, available all the time. We had Covid passports and we did show them on check in. But, after two days, we had to show them before breakfast. It was a bit tense. Underground garage very comfortable, directly connected to the reception. We are very satisfied with the accommodation and service.
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Date of stay: December 2021
Rooms
Location
Service
Room Tip: Everey room is quiet.
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1 Helpful vote
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Response from Barbara Hahn, Gästeservice/Empfang at Radisson Blu Park Royal Palace Hotel
Responded Jan 27, 2022
Dear Dusica, first of all, we would like to thank you for staying in our Radisson Blu Park Royal Palace Hotel, Vienna and for taking the time to rate your impressions. We are upfront with fair comments, positive as well as negative. As we always try to deliver exceptional services to our guests and make every stay a memorable one, we are very glad to read, that you had a pleasant time in our hotel. In fact, we have legal requirements for breakfast that were imposed on us by the Corona Pandemic. It is important to find the equation between the high variety of offers and quality we strive for, outstanding service, but also the necessary hygiene conditions for staff and guests. Therefore, our breakfast buffet is limited. We are sorry for the circumstances. If you are planning your next trip to your exciting city, we would be delighted to be your host again. Kindest regards Barbara Hahn, Guest Relation - for the Radisson Blu Park Royal Palace Hotel, Vienna Team
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humis wrote a review Jan 2022
Feasterville, Pennsylvania67 contributions36 helpful votes
Stayed there while on family trip to Vienna. Hotel was just OK. Breakfast was very limited due to COVID restrictions. Hotel felt tired and lucked character, but again, that could all be due to COVID restrictions, and due to lack of patrons. Great location, next door to museum.
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Date of stay: December 2021
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Response from Barbara Hahn, Gästeservice/Empfang at Radisson Blu Park Royal Palace Hotel
Responded Jan 11, 2022
Dear Humis, In fact, we are restricted in all areas of our hotel by the corona measures . Of course we are really sorry for not being able to offer all our guests our full service. By implementing and complying all the requirements, we are making a small contribution to combating this pandemic. Thank you for your understanding We look forward to welcoming you again after this grueling time and to being able to convince you with our best service. Kindest regards Barbara Hahn, Guest Relation - for the Radisson Blu Park Royal Palace Hotel, Vienna Team
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meraymerci wrote a review Oct 2021
Zamardi, Hungary2 contributions1 helpful vote
Really a 4 star hotel next to a park. Nice, big rooms, with big windows, you can open them if you want. Everything was very clean. Kind, helpful stuff. Big Garage under the hotel. The restaurant is also great, the wienerschnitzel was delicious!
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Date of stay: October 2021Trip type: Traveled
1 Helpful vote
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Response from Barbara Hahn, Inhaber at Radisson Blu Park Royal Palace Hotel
Responded Nov 2, 2021
Dear guest, thank you for choosing our Radisson Blu Park Royal Palace Hotel, Vienna for your travels to Vienna and taking time for your absolute positive review! Commitment to service and guest satisfaction is our main focus and we are delighted to hear you enjoyed your stay. The pride and dedication our hotel team takes in providing exceptional customer service to our valued guests speaks for our passion to be your host. Thank you again for taking the time to provide your feedback and we look forward to serving you again soon! Kindest regards Barbara Hahn, Guest Relation - for the Radisson Blu Park Royal Palace Hotel, Vienna Team
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Kash2300 wrote a review Oct 2021
Copenhagen, Denmark27 contributions12 helpful votes
Stay away from this hotel . I arrived with my friend this morning and checked in, unfortunately only one of our rooms was ready which wasn’t a problem at all as we wanted to visit the city right away. (Check in was about 30 minutes) When we came back at 6.30 pm to pick up my room key I was told the connecting room joined to my friends had technical problems. I was then asked if wanted to pay now wich i said I could do with my friend after a hot bath because of a long day on the road . They then told me they wanted a guarantee (not trusting me ) even tho my friend didn’t need one . This all took another 30 minutes of my day as the first person in line. I then payed right away as I was tired and out of patience. They had already gotten all my info and Coronapas at check in but now wanted it again. When i arrived to the new room it was not the same class as my friends, it did not have a bathtub like my original room had . i called the reception they then told me i couldn’t get the same type room ( no valid explanation). I feel ripped off, badly welcomed I will never come back and I will choose another hotel for my last night. I have worked for the Costes in Paris i know what I’m talking about. This is a 1 star treatment!!!
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Date of stay: October 2021Trip type: Traveled
Room Tip: Avoid this Hotel
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Response from Barbara Hahn, Inhaber at Radisson Blu Park Royal Palace Hotel
Responded Oct 18, 2021
Dear guest, We would like to thank you for choosing our Radisson Blu Park Royal Palace Hotel, Vienna for your stay in Vienna. Likewise, we are very grateful for your constructive feedback. We take each of them very much to our heart to constantly improve ourselves and our complete offer as well as our service. Of course we deeply regret that you could not leave our house alone with positive memories and it came during the stay to service deficiencies. Please let us explain some information on the most politest way: We are sorry that you do not like the deposit - this hotel policy is applied to every guest and is only a guarantee for eventually extras. You find this information on booking.com under the point house rules at the description of the credit cards as follows: "Radisson Blu Park Royal Palace Hotel, Vienna accepts these cards and reserves the right to temporarily hold an amount prior to arrival." This no sign of do not trusting you! Our reception team has clear guidelines, which are set by us as a hotel and also by the Austrian federal government. These irrevocable provisions include the control of the 3G rule (vaccinated, tested, recovered). Since we would also like to contribute to combating the corona pandemic, the (repeated) control of the corona passport is essential for us - thank you for your understanding. We would like to apologize for the inconveniences you had with the hotel rooms. As we jad a technical problem, our colleague tried to solve the issue. Unfortunately he had no information of your bath tub prefence. We can understand, that this case is very unconvenient for you. Please be assured that we will discuss your valuable input in our management team. We are taking your experience seriously and we will use it in order to re-train our members of staff regarding support and trouble shooting, in order to prevent experiences like yours in the future. Your comments are highly appreciated! Only with your input and experience we are able to make positive changes! We apologize for the inconvenience caused. Nevertheless, we would be very happy if someday we would welcome you again as our guest. Of course, we will do everything we can to make sure that you enjoy your stay to the fullest. Kindest regards Barbara Hahn, Guest Relation - for the team of Radisson Blu Park Royal Palace Hotel, Vienna
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Amir A wrote a review Aug 2021
1 contribution
+1
We stayed 6 nights during August in a magnificent suite (359) facing the Schönbrunn Palace. This is our second time in this hotel in recent years, and we also have experience with other 4 stat hotels in Vienna. In our opinion this is by far the best option in Vienna, when considering value for money, due the following reasons: (1) Location: adjacent to a beautiful and large park, and only 100 meters to Tram stations (52,60) that take you to Westbahnhof in 8 minutes (IKEA, SportsDirect, and plenty of stores and restaurants) as well as connection to all parts of the city and beyond. You can also easily stroll from the Westbahnhof along the main shopping part of Mariahilferstraße. (2) Facility: the hotel is spotless, lobby is spacious with entrance from a large and quiet garden area, rather than from the busy street. The bar is elegant and the restaurant is spacious, also facing partly the large garden. Breakfast was great with a sufficient selection. (3) Service: the staff is very responsive and helpful. Robert from the front desk was exceptionally helpful and pleasant to talk to. We were given excellent information regarding Covid-19 tests in Vienna that saved us a lot of time and money. We will definitely return to this property. Sincerely, Dr. Amir Adler.
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Date of stay: August 2021
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Response from Barbara Hahn, Inhaber at Radisson Blu Park Royal Palace Hotel
Responded Aug 30, 2021
Dear Dr. Adler, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at our Radisson Blu Park Royal Palace Hotel, Vienna. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing our aims, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Radisson Blu Park Royal Palace Hotel, Vienna and we hope you choose us again to create more memories here whenever your travels bring you back to Vienna. Kindest regards Barbara Hahn, Guest Relation - for the Radisson Blu Park Royal Palace Hotel, Vienna Team
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SteveDeVylder wrote a review Aug 2021
Brussels, Belgium149 contributions138 helpful votes
Stopped at this Radisson during a drive to Eastern Europe. Easy checkin and help, easy access parking not too far from the Vienna ring. Best moment came the morning after when during my morning run I discovered that Schloss Schonbrunn’s garden is open for runners in the early hours of the day. Breakfast needs a bit of a vegetarian / pescatarian / vegan upgrade but other than that to be recommended.
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Date of stay: August 2021
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1 Helpful vote
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Response from Barbara Hahn, Inhaber at Radisson Blu Park Royal Palace Hotel
Responded Aug 26, 2021
Dear Steve, first of all, we would like to thank you for staying in our Radisson Blu Park Royal Palace Hotel, Vienna and for taking the time to rate your impressions. It is very important for us that you have felt comfortable in our house and we could offer you the optimal starting point for your stay in Vienna. We are very grateful to our guests for their constructive feedback and will gladly include your comment in our quality meeting to address the points of criticism. Reviews from our guests is our motivation to do our best and make you feel at home with us. If you are planning your next trip to your exciting city, we would be delighted to be your host again. Kindest regards Barbara Hahn, Guest Relation - for the Radisson Blu Park Royal Palace Hotel, Vienna Team
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Reto1961 wrote a review Aug 2021
Geneva, Switzerland230 contributions155 helpful votes
Located outside city center, near Schloss Schönbrunn. Hotel is nice, but somehow inpersonal, maybe also because there were very few guests. Perfect for any conventions however, for touristic stays I would prefer next time something closer downtown. Room was nice, nothing outstanding, a typical room of this hotel chain.
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Date of stay: August 2021
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1 Helpful vote
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Response from Barbara Hahn, Inhaber at Radisson Blu Park Royal Palace Hotel
Responded Aug 23, 2021
Dear guest, we are pleased to welcome you in our Radisson Blu Park Royal Palace Hotel, Vienna and for for taking the time to rate your impressions. We are upfront with fair comments, positive as well as negative. Every single feedback is very important for us, because it helps us further to improve our product and services. We are very sorry that you did not feel well and that you had an impersonal impression. We always try to make our guests' stay as pleasant as possible - we are sorry for failing in this way. Our regular guests in particular appreciate our quiet location, outside of the city center for relaxing and enjoying - such as the green idyll of the castle park. We are very sorry that you did not like our location next to Schönbrunn Palace, the zoo and the technical museum. It would be a pleasure for us to welcome you again during your next stay in Vienna. Kindest regards Barbara Hahn, Guest Relation - for the Radisson Blu Park Royal Palace Hotel, Vienna Team
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עוז צ wrote a review Jul 2021
1 contribution
great hotel, we need to get a flight at 3 am and they made breakfast for us (7 people) the rooms are very beautiful and comfortable. they help us to go to the center of the city and discover for me new places in Vienna.
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Date of stay: July 2021
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Room Tip: choose the business room!!!!
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Response from Barbara Hahn, Inhaber at Radisson Blu Park Royal Palace Hotel
Responded Jul 19, 2021
Dear guest, It is very gratifying for us that we could meet your expectations and that you enjoyed your stay in our hotel. We are especially looking forward to your great review here. Satisfied guests are our most valuable feedback and our greatest motivation! It is our pleasure to welcome you to our next stay in Vienna. Kindest regards Barbara Hahn, Guest Relation - for the Radisson Blu Park Royal Palace Hotel, Vienna Team
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48warsaw wrote a review Nov 2020
Warsaw, Poland174 contributions55 helpful votes
I’m happy with our stay. I’ll start with a few things that weren’t as good. Coffee machine wasn’t working in one of the rooms (we were there in a group of 4, we had 2 rooms). Another thing is that one of the waiters did not spoke english which would not me a problem but in general but when someone has allergies then it can be bothering. Lat bad thing - pizza in the hotel bar was def not worth its price. It tasted like one of these frozen crusts and the waiting time was pretty long. Now to good stuff - employees were wery nice and helpful. The hotel itself looks very modern and rooms were very clean. We also liked the interiors - I saw someone commenting that rooms were ugly - wtf? Impressing lobby, great spacious parking with a lot of parking spots, very nice (and again - very clean) gym area. We were in this hotel during the pandemic so there were plenty of restrictions so breakfast buffet was small but it was enough. It was great to see organic coffee in the coffee maker!
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Date of stay: November 2020Trip type: Traveled
2 Helpful votes
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Response from Sales Area Wien West, Sonstige at Radisson Blu Park Royal Palace Hotel
Responded Nov 4, 2020
Dear Guest, first of all, we would like to thank you for staying in our Radisson Blu Park Royal Palace Hotel and for taking the time to rate your impressions. We are upfront with fair comments, positive as well as negative. As we always try to deliver exceptional services to our guests and make every stay a memorable one, we are very glad to read, that you had a pleasant time in our hotel. If you are planning your next trip to our exciting city, we would be delighted to be your host again. Kindest regards The Radisson Blu Park Royal Palace Hotel, Vienna Team
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PRICE RANGE
$106 - $163 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Austria Trend Hotel Park Royal Palace Wien
LOCATION
AustriaVienna RegionViennaRudolfsheim / Rudolfsheim
NUMBER OF ROOMS
233
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Frequently Asked Questions about Radisson Blu Park Royal Palace Hotel
Which popular attractions are close to Radisson Blu Park Royal Palace Hotel?
Nearby attractions include Schönbrunn Palace (0.5 miles), Imperial Carriage Museum Vienna (0.5 miles), and Technisches Museum Wien (0.08 miles).
What are some of the property amenities at Radisson Blu Park Royal Palace Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Radisson Blu Park Royal Palace Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Radisson Blu Park Royal Palace Hotel?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Radisson Blu Park Royal Palace Hotel?
Yes, a parking garage is available to guests.
What are some restaurants close to Radisson Blu Park Royal Palace Hotel?
Conveniently located restaurants include Quell, THE AUGUSTIN, and Restaurant Odysseus.
Are there opportunities to exercise at Radisson Blu Park Royal Palace Hotel?
Yes, guests have access to a fitness center and a sauna during their stay.
Does Radisson Blu Park Royal Palace Hotel have airport transportation?
Yes, Radisson Blu Park Royal Palace Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Radisson Blu Park Royal Palace Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Radisson Blu Park Royal Palace Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Radisson Blu Park Royal Palace Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.