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Mercure Wien City

1,069 reviews
#125 of 359 Hotels in Vienna
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Traveler (160)
Room & Suite (126)
Dining (7)
Overview
  • Excellent25%
  • Very good48%
  • Average22%
  • Poor4%
  • Terrible1%
Travelers talk about
“rubber duck”(5 reviews)
“privilege room”(8 reviews)
“danube canal”(11 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Room Service
Suites
4.0 Star Hotel
All hotel details
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Reviews (1,069)Write a Review
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All reviewsrubber duckprivilege roomdanube canalminute walkairport busnice hotelrooms are cleanbathroom doorrestaurants and barsbusiness triphotel is locatedshort staynespresso machinenice breakfastmini barmajor sightsstandard room
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341 - 345 of 443 reviews
Reviewed July 15, 2012

We had a brief 1 night stay. Room was very well laid out and tasteful. Bed was too soft and cheap but this was he only robes we encountered.More

1  Thank Mark_Budapest_3
Response from Bettina P, Manager at Mercure Wien CityResponded July 17, 2012

Dear guests, thank you for your commendations - i hope you enjoyed your stay in our Mercure Wien City and you spent a great time in good, old Vienna. You know Vienna is always worth to visit and we are glad to welcome you again...More

Reviewed June 26, 2012

Being tall, i booked a room with a queensize bed. On arrival, I was 'upgraded', which at first I thought it is nice, BUT, the upgrade was to a much smaller single room, never stayed in a room that small. When I mentioned it to...More

2  Thank Croydon-MrB
Management response:Responded July 13, 2012

Dear guest, first of all thank you for your feedback, we are very happy that you enjoyed the perfect location to the city center. Thank you also for your structural review concerning the aircondition as well as for the poor service quality of our staff....More

Reviewed June 25, 2012

we stayed at this hotel on our first visit to vienna...it is conveniently located and the rooms are nice and tidy... the lobby has free wifi and the breakfast buffet isnt that bad... one thing i have to note is that there is a shift...More

Thank ndalbani
Management response:Responded July 13, 2012

Dear guest, We very much appreciate your comments regarding your stay at the Mercure Wien City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to...More

Reviewed June 19, 2012

I stayed already twice at this Mercure hotel. It is located 1 minute from the Danube bank and 10 minutes walk from Saint Stephens Dom. Rooms are nice and clean and the staff kind and helpful. I will definitely return there.

Thank iosifAA
Reviewed June 19, 2012

There are seven Mercure hotels in Vienna and this must be the three star one. It features the colour RED. The building has been upgraded by painting the building red and the rooms are re-done in red coronite sheeting on cupboards and funny red desk....More

2  Thank AussieRossWoyWoy
Management response:Responded July 13, 2012

Dear guests, Thank you for taking the time to tell us about your experience at the Mercure Wien City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Room Service
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Babysitting
Business Center with Internet Access
Room amenities
Air Conditioning
Minibar
Things to do
Bar/Lounge
Spa
Details
Price range
$89 - $213 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#90 Luxury Hotel in Vienna
#119 Business Hotel in Vienna
Room types
Suites, Non-Smoking Rooms
Details
Price range
$89 - $213 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#90 Luxury Hotel in Vienna
#119 Business Hotel in Vienna
Room types
Suites, Non-Smoking Rooms
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Traveler (160)
Room & Suite (126)
Dining (7)
Business Center & Event Rooms (2)
Nearby
Leopoldstadt
Welcome to one of Vienna’s trendiest quarters. The
second district has witnessed a turbulent ride, from
medieval swamp to vibrant Jewish quarter, from
pleasure ground for the noble and humble to current
hip residence and workplace of Vienna’s creative
crowd. Cross the Danube Canal from the city center and
take in life on Taborstrasse with its mix of old
townhouses, churches, theaters, discount shops and
...More
Questions & Answers
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sumanta_026
August 24, 2017|
AnswerShow all 2 answers
Response from Aleksandar G | Reviewed this property |
the rooms are facing the street or the back yard. There is no shuttle busses provided by any hotel in Vienna as all the tourist attractions are reachable by foot or public transport.
1
Vote
Elaine393
February 25, 2017|
AnswerShow all 2 answers
Response from mercure_wien_city | Property representative |
Dear Elaine, yes that is right we have twin bed rooms in all categories. please let us know when you have booked the room, that you request a twin room to make sure that we have one available when you arrive. With best... More
1
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Chelsea J
January 12, 2017|
AnswerShow all 3 answers
Response from mercure_wien_city | Property representative |
Dear Chelsea, thank you for your message. The check-out for our rooms in all categories is 12:00 pm. You can book a late ch-out as follows: till 2pm €29 till 4pm €39 till 6 pm €59 Please be informed that this additional... More
1
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Room Tips
"Top floor rooms very cold."
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"Ask for earlier check in."
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"Just ask for a decent bathroom..."
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"Our room was on the 5th floor overlooking the main road. But still quiet and a good sleep experience."
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