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Mercure Wien City

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836 Reviews from our TripAdvisor Community

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Showing 356: English reviews
Milwaukee, wi
Level Contributor
46 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed July 29, 2011

Our 3rd stop on 3 city tour. After older hotels in Budapest and Prague, the Hotel Mercure was a nice, clean, modern hotel. After bad taxi experience in Prague, decided to walk from train station. With locals help (information booth at train station with very friendly, patient gentleman), was happy to walk and find hotel Mercure, except we were at... More 

Thank Midwest25
mercure_wien_city, Manager at Mercure Wien City, responded to this review

Dear guest, Thank you very much for choosing our hotel for your recent stay in Vienna. We are happy to see that you enjoyed your stay and that you like our district. We are looking forward to welcoming you again in the near future. Best regards from Vienna, Sonja Holzhauer Resident Manager Hotel Mercure Wien City More 

Mersin, Turkey
Level Contributor
95 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed July 21, 2011

Friendly staff. Clean rooms. Not very close to city center (State Opera House etc.) But our room was very noisy.

Thank Hipopp
mercure_wien_city, Manager at Mercure Wien City, responded to this review

Dear Guest, thank you very much for taking the time to share your experience with us. We very much appreciate your comments regarding your stay with us. It is always a pleasure to receive positive feedback regarding our staff and the cleanness. You can reach the St. Stephanschurch from our hotel in a few minutes walking distance, if you like... More 

Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed July 20, 2011

Me and wife stayed in Mercure Wien city twice in the span of one week and the comfort doubled.. "Great location" away from noise and yet in the heart. Very caring and concerned staff. My 4+ rating to this property.

1 Thank akrulz
mercure_wien_city, Manager at Mercure Wien City, responded to this review

Dear Guest, thank you very much for your nice comment. We will share your comment with the entire team. Your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope your next visit will be as pleasant as the previous one. Best regards from Vienna, Sonja... More 

Level Contributor
75 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
2 of 5 stars Reviewed June 14, 2011

Terrible... do not stay there. I have to be honest and mention that I am a "spoiled " guest with a preference to 4 stars and above. However i did not judje this hotel with my standars and still i found it unbearable. To their defence after I started looking online from their lobby computer for another room in Vienne... More 

6 Thank babyili
mercure_wien_city, Manager at Mercure Wien City, responded to this review

Dear Babyilii, thank you very much that you took the time to share with us your experience from December 2009. Since 2009 we changed a lot of our standards and we would be happy to welcome you again in our hotel to change your opinion from the hotel Mercure Wien City. Best regards, Sonja Holzhauer Resident Manager More 

Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 5, 2011

I did not do any advance research before arriving in Vienna since this part of our trip was an afterthought after deciding to visit Poland and I relied on our travel agent to book our hotel. I was pleasantly surprised to find the hotel located a half block from the Danube Canal and three blocks from the very efficient Vienna... More 

1 Thank Libby5Pennsylvania
mercure_wien_city, Manager at Mercure Wien City, responded to this review

Dear guest, we are very happy to hear that you have enjoyed your stay in our hotel. An excellent treatment of our guests is first priority to us. Your feed-back will help us to keep our service level on the best standard. We will be happy to welcome you again soon! Best regards, Sonja Holzhauer Resident Manager More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 2, 2011

This hotel is ideally located for a vacation in Vienna. It is very near and just a short walk to the main city centre. The bedrooms are modern and very spacious. The hotel srtaff are helpful and very corteous. Hotel is very clean and well maintained. Very much recommended.

3 Thank funtank
mercure_wien_city, Manager at Mercure Wien City, responded to this review

Dear Funtank, thank you very much for taking the time to describe your impressions regarding your stay in the Mercure Wien City. We are very pleasant to hear that you rated our quality standards and staff in all departments as satisfactory and that you enjoyed staying at our hotel. Best regards from Vienna, Sonja Holzhauer Resident Manager More 

Worthing, United Kingdom
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed May 26, 2011

This hotel is just over the bridge form the city centre and 15-20minutes walk from the Hofburg Palace and Spanish Riding School. The rooms were lovely with large double beds. Good choice at breakfast including some hot dishes and very friendly helpful staff. Kettle with coffee and tea in rooms, plenty of shower gel etc.

Thank GailVSmith
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 26, 2011

I had a 2-nights-stay here with my family of 3. The staff were very helpful giving great suggestions what to visit in the city. The rooms are modern (as the whole hotel is) and beautiful with very comfortable beds. Location for this hotel is absolutely great as the downtown is within walking distance and if you want to go further... More 

Thank 123_Anita
south wales
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed April 23, 2011

The placement of this hotel is ideal for those wanting close walking distances from U Bahn, S Bahn, Ring Tram, Danube Sight Seeing and Vienna Airport bus stops. Good breakfasts, very helpful staff - small bar but be warned - no evening dinner available - cross the road for Flying Dutchman or fast food at the Market (300 metres up... More 

Thank talglider
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed April 19, 2011

The location of Mercure Wien city is scenic. On the bank of Donau river, but still not away from hustle and bustle of the city. It is very calm and cozy hotel. I would have liked it more had they accepted payment by traveler's cheques. The airport bus stop and metro terminals are also nearby which makes it very easy... More 

Thank RaahiIndia
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Staying in Leopoldstadt

Neighborhood Profile
Welcome to one of Vienna’s trendiest quarters. The second district has witnessed a turbulent ride, from medieval swamp to vibrant Jewish quarter, from pleasure ground for the noble and humble to current hip residence and workplace of Vienna’s creative crowd. Cross the Danube Canal from the city center and take in life on Taborstrasse with its mix of old townhouses, churches, theaters, discount shops and ethnic restaurants. Head for Augarten via Karmelitermarkt, Leopoldstadt’s trendy marketplace. Baroque Augarten itself hosts a bizarre mix of manicured hedges and flowerbeds in front of a colossal World War II defense tower, the publicly accessible 300-year-old Augarten porcelain manufactory, the palatial boarding school and funky concert hall of the Vienna Boys Choir, and the modern art museum TBA21. At its opposite corner, The Prater not only houses the Giant Ferris Wheel but blends a bustling amusement park with lush woodland, perfect for a bike tour. Further east is the old derby racing ground of Krieau.
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  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
  • Dry Cleaning
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Mercure Wien City is located in a quiet area only a short walk away from Vienna's bustling center, home to sights such as St. Stephen's Cathedral, Hofburg Palace or Prater park. The Danube Canal, found on the hotel's doorstep, is a gateway to rest and relaxation, be it walking, cycling or simply taking in the sun. Near to the convention center, UNO City and the Austria Center. Rooms were renovated in 2016, and the hotel's own undercover car park is ideal for ensuring a successful stay and arrival. ... more   less 

Additional Information about Mercure Wien City

Address: Hollandstrasse 3 | 1020 Wien, Vienna 1020, Austria
Location: Austria > Vienna Region > Vienna > Leopoldstadt
Price Range: $85 - $182 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Wien City 4*
Number of rooms: 123
Reservation Options:
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Also Known As:
Mercure Wien City Hotel Vienna
Mercure Hotel Wien City
Mercure Hotel Vienna
Hotel Style:
#107 Luxury Hotel in Vienna
#120 Business Hotel in Vienna
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