We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

Mercure Wien City

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Mercure Wien City
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

848 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 361: English reviews
Atlanta, Georgia
Level Contributor
67 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 1 week ago

Location: Just across the Danube canal and about a 10 minute walk to the closest (Schwedenplatz) metro stop, and a 6 minute walk to the nearest tram (#2) both of which will get you into the center of town. Honestly, though, you can walk to St Stephen's cathedral in about 15-20 minutes from the hotel. Room: Modern. Small but well... More 

Helpful?
Thank Dazek
mercure_wien_city, Manager at Mercure Wien City, responded to this review

Dear Dazek, am very pleased that you took the time to review your visit with us. Thank you for your nice feedback in regards of the rooms, the location and bath amenenties. Also thank you for your critique and suggestions on improvement. We take your input very seriously and I have contacted already our internet provider to check the stability... More 

Wellington, Wellington, New Zealand
Level Contributor
39 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 1 week ago

Good service and clean hotel, it has recently been refurbished and lovely picture of Vienna as the headboard. Warm and welcoming service at check in, kindly gave me water at check-in and recognised my Le Accor status. Found this was pretty hit and miss in Europe but this hotel exceeded my expectations. Is a little distance from the central train... More 

Helpful?
Thank Andrew C
mercure_wien_city, Manager at Mercure Wien City, responded to this review

Dear Andrew C, Thank you very much for your visit and for taking the time to review your stay at. We are very pleased that you rated us highly to highest and are delighted that you really enjoyed your stay with us and the service in particular. Our guests deserve the best. It is of great importance to us that... More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Great location just over Danube canal from main tourist area. Spacious and clean rooms , fridge and safety deposit box. Loads of storage space. Staff very helpful - gave us glasses and ice for our drinks !

Helpful?
Thank Claire M
mercure_wien_city, Manager at Mercure Wien City, responded to this review

Dear Claire M, Thank you for sharing. I'm glad to hear how pleasant time you spent with us. I hope to welcome you again soon. With kind Regards Christina Bonertz Resident Manager More 

Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

Good location , professional staff. Nice breakfast. Central market just 700 metre from hotel. Supermarket 100 metre from hotel.staff of hotel brief you nicely about tourist attractions and advice you about railway schedule.

Helpful?
Thank Abdulaziz253
mercure_wien_city, Manager at Mercure Wien City, responded to this review

Dear Abdulaziz253, Thank you very much for your visit and for taking the time to review your stay at Novotel München City Arnulfpark. We are very pleased that you rated us highly to highest in all categories and are delighted that you really enjoyed your stay with us. Our guests deserve the best. It is of great importance to us... More 

Limerick, Ireland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Thanks for a wonderful stay, lovely room, very clean, extremely helpful staff and fabulous breakfast. We'll definitely be recommending this hotel to friends and will return. It was very central for walking to all attractions and sightseeing.

Review collected in partnership with Accorhotels.com

Helpful?
1 Thank CathJ73
mercure_wien_city, Manager at Mercure Wien City, responded to this review

Dear CathJ73, Thank you for taking the time to review your stay at Mercure Wien City. We highly appreciate and value positive feedback such as yours and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in all categories. We will... More 

Orlando, Florida
Level Contributor
91 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

I stayed here with family for three nights. Excellent location.! Fifteen minutes from St Stephens cathedral and museums another ten minutes away. Nice breakfast too! Staff was informative and friendly also! Rooms were large for European standards. Would recommend this hotel!

Helpful?
Thank ECMOrlando_Florida
mercure_wien_city, Manager at Mercure Wien City, responded to this review

Dear ECMOrlando_Florida, thank you so much for this fantastic review. It is great to hear how much you have enjoyed your time with us and in Vienna. Thank you as well for appreciating our service. We are looking forwad to welcome you back one day in the future. With best Regards Christina Bonertz Resident Manager More 

Linkoping, Sweden
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Since always I used to have experienced Mercure hotels in many different cities, I simply choose this one in Vienna as well. But this hotel I'd say this is not hotel at all its quality was close to motel or hostel level. room was dirty, they clean up not everyday, Location was fine

Helpful?
Thank zeki242
mercure_wien_city, Manager at Mercure Wien City, responded to this review

Dear zeki242, Thank you for taking the time to tell us about your stay with us. I am sorry to hear that we did not meet your expectations. Unfortunately we do nt properlöy understand your comment in regards of room cleaning. Every day we clean all rooms, except you decide to hang out the "do not disturb sign". I would... More 

Glasgow
Level Contributor
137 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed 5 weeks ago

A short and pleasant 10 minute walk to the old town and all that it has to offer, hotel itself was very good, we were upgraded upon arrival (always a bonus). The staff were friendly and attentive and super efficient during the breakfast sitting, the choice at the breakfast itself was excellent, they had pretty much everything to suit all... More 

Helpful?
Thank Fuzzbubble_123
mercure_wien_city, Manager at Mercure Wien City, responded to this review

Dear Fuzzbubble_123, We very much appreciate your comments regarding your stay at the Mercure Hotel Wien City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

Winchester, United Kingdom
Level Contributor
35 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed August 14, 2016 via mobile

We stayed here over the new year period. The hotel is a typical Mercure, well ran, kept clean and pleasant staff. The beds were comfortable and there was sufficient storage. The bathrooms were very modern and finished to a high standard. This particular hotel had a more city/business feel to it. But was perfect for what we needed as it... More 

Helpful?
Thank ZogeyBear
mercure_wien_city, Manager at Mercure Wien City, responded to this review

Dear ZogeyBear, We very much appreciate your comments regarding your stay at the Mercure Hotel Wien City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

Seville, Spain
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed August 10, 2016

*LOCATION Is located opposite to Schwedenplatz, on the other side of the Donau River. Near city center, 15min by walk to Stephansplatz. Location is fine, can go easily by walk to the city center. In summer you will find nearby the bars which are in the Donau Riviera.Nice to have a drink there. Trams are also nearby. *HOTEL The rooms... More 

Helpful?
Thank JPBorrego
mercure_wien_city, Manager at Mercure Wien City, responded to this review

Dear Mr. JPBorrego, it was a pleasure for us to welcome you again at the Mercure Wien Westbahnhof. It is great to hear that you experiencing full the pleasant area of the hotel. Unfortunately the hotel is a grani hotel, still we try always to offer our clients the service of delivering food and eating in the room. We are... More 

Questions? Get answers from hotel staff and past guests. Ask a question

213 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (115)
Viewed
Hotel & Grounds (5)
Viewed
Room/Suite (36)
Viewed
Bathroom (14)
Viewed
View from Room (4)
Viewed
Dining (2)
Viewed
Other (54)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (98)
Viewed
Room/Suite (27)
Viewed
Hotel & Grounds (11)
Viewed
Business Center/Function Rooms (8)
Viewed
Dining (8)
Viewed
Other (44)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Vienna hotels
Inner City
Mercure Wien Zentrum
Mercure Wien Zentrum
#103 of 369 in Vienna
4.0 of 5 stars 1,322 reviews
Leopoldstadt
Novotel Wien City
Novotel Wien City
#111 of 369 in Vienna
4.0 of 5 stars 1,238 reviews
Show Prices
Show Prices
Show Prices
Inner City
Mercure Vienna First
Mercure Vienna First
#28 of 369 in Vienna
4.5 of 5 stars 280 reviews
Josefstadt
Mercure Josefshof Wien
Mercure Josefshof Wien
#99 of 369 in Vienna
4.0 of 5 stars 1,051 reviews
Mariahilf
Mercure Secession Wien
Mercure Secession Wien
#130 of 369 in Vienna
4.0 of 5 stars 582 reviews
Show Prices
Show Prices
Show Prices

Staying in Leopoldstadt

Neighborhood Profile
Leopoldstadt
Welcome to one of Vienna’s trendiest quarters. The second district has witnessed a turbulent ride, from medieval swamp to vibrant Jewish quarter, from pleasure ground for the noble and humble to current hip residence and workplace of Vienna’s creative crowd. Cross the Danube Canal from the city center and take in life on Taborstrasse with its mix of old townhouses, churches, theaters, discount shops and ethnic restaurants. Head for Augarten via Karmelitermarkt, Leopoldstadt’s trendy marketplace. Baroque Augarten itself hosts a bizarre mix of manicured hedges and flowerbeds in front of a colossal World War II defense tower, the publicly accessible 300-year-old Augarten porcelain manufactory, the palatial boarding school and funky concert hall of the Vienna Boys Choir, and the modern art museum TBA21. At its opposite corner, The Prater not only houses the Giant Ferris Wheel but blends a bustling amusement park with lush woodland, perfect for a bike tour. Further east is the old derby racing ground of Krieau.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Dry Cleaning
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Mercure Wien City is located in a quiet area only a short walk away from Vienna's bustling center, home to sights such as St. Stephen's Cathedral, Hofburg Palace or Prater park. The Danube Canal, found on the hotel's doorstep, is a gateway to rest and relaxation, be it walking, cycling or simply taking in the sun. Near to the convention center, UNO City and the Austria Center. Rooms were renovated in 2016, and the hotel's own undercover car park is ideal for ensuring a successful stay and arrival. ... more   less 

Additional Information about Mercure Wien City

Address: Hollandstrasse 3 | 1020 Wien, Vienna 1020, Austria
Location: Austria > Vienna Region > Vienna > Leopoldstadt
Price Range: $85 - $222 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Wien City 4*
Number of rooms: 123
Reservation Options:
TripAdvisor is proud to partner with ACCOR, Expedia, Agoda, Hotels.com, Travelocity, TripOnline SA, Priceline, Booking.com and Hotwire so you can book your Mercure Wien City reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Wien City Hotel Vienna
Mercure Hotel Wien City
Mercure Hotel Vienna
Hotel Style:
#104 Luxury Hotel in Vienna
#120 Business Hotel in Vienna
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay