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Mercure Wien City

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837 Reviews from our TripAdvisor Community

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Showing 356: English reviews
Orlando, Florida
Level Contributor
35 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

I stayed here with family for three nights. Excellent location.! Fifteen minutes from St Stephens cathedral and museums another ten minutes away. Nice breakfast too! Staff was informative and friendly also! Rooms were large for European standards. Would recommend this hotel!

Helpful?
Thank ECMOrlando_Florida
mercure_wien_city, Manager at Mercure Wien City, responded to this review

Dear ECMOrlando_Florida, thank you so much for this fantastic review. It is great to hear how much you have enjoyed your time with us and in Vienna. Thank you as well for appreciating our service. We are looking forwad to welcome you back one day in the future. With best Regards Christina Bonertz Resident Manager More 

Linkoping, Sweden
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Since always I used to have experienced Mercure hotels in many different cities, I simply choose this one in Vienna as well. But this hotel I'd say this is not hotel at all its quality was close to motel or hostel level. room was dirty, they clean up not everyday, Location was fine

Helpful?
Thank zeki242
mercure_wien_city, Manager at Mercure Wien City, responded to this review

Dear zeki242, Thank you for taking the time to tell us about your stay with us. I am sorry to hear that we did not meet your expectations. Unfortunately we do nt properlöy understand your comment in regards of room cleaning. Every day we clean all rooms, except you decide to hang out the "do not disturb sign". I would... More 

Glasgow
Level Contributor
131 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

A short and pleasant 10 minute walk to the old town and all that it has to offer, hotel itself was very good, we were upgraded upon arrival (always a bonus). The staff were friendly and attentive and super efficient during the breakfast sitting, the choice at the breakfast itself was excellent, they had pretty much everything to suit all... More 

Helpful?
Thank Fuzzbubble_123
mercure_wien_city, Manager at Mercure Wien City, responded to this review

Dear Fuzzbubble_123, We very much appreciate your comments regarding your stay at the Mercure Hotel Wien City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

Winchester, United Kingdom
Level Contributor
35 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We stayed here over the new year period. The hotel is a typical Mercure, well ran, kept clean and pleasant staff. The beds were comfortable and there was sufficient storage. The bathrooms were very modern and finished to a high standard. This particular hotel had a more city/business feel to it. But was perfect for what we needed as it... More 

Helpful?
Thank ZogeyBear
mercure_wien_city, Manager at Mercure Wien City, responded to this review

Dear ZogeyBear, We very much appreciate your comments regarding your stay at the Mercure Hotel Wien City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

Seville, Spain
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

*LOCATION Is located opposite to Schwedenplatz, on the other side of the Donau River. Near city center, 15min by walk to Stephansplatz. Location is fine, can go easily by walk to the city center. In summer you will find nearby the bars which are in the Donau Riviera.Nice to have a drink there. Trams are also nearby. *HOTEL The rooms... More 

Helpful?
Thank JPBorrego
mercure_wien_city, Manager at Mercure Wien City, responded to this review

Dear Mr. JPBorrego, it was a pleasure for us to welcome you again at the Mercure Wien Westbahnhof. It is great to hear that you experiencing full the pleasant area of the hotel. Unfortunately the hotel is a grani hotel, still we try always to offer our clients the service of delivering food and eating in the room. We are... More 

Level Contributor
4 reviews
4 of 5 stars Reviewed 3 weeks ago via mobile

The location of the hotel is perfect. Near the city center and metro. About 7 mins walk across the river. The view from the hotel is okay. Looking over the street. The staff was helpful. Told us where to go and how to use the metro satiation. The check in was fast and good. The breakfast was okay .

Helpful?
Thank Ola C
mercure_wien_city, Manager at Mercure Wien City, responded to this review

Dear Ola C, We very much appreciate your comments regarding your stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you... More 

Vancouver
Level Contributor
83 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Just across the canal from all the main sights and Vienna's famous Ringstrasse. Good restaurants in the neighbourhood. Clean and well appointed hotel with modern decor. Helpful front desk staff and great breakfasts.

Helpful?
Thank ehelencheung
mercure_wien_city, Manager at Mercure Wien City, responded to this review

Dear ehelencheung, Thank you for commenting on your stay at Mercure Wien City. It is great to hear how much you enjoyed your time with us, the convenient location and Vienna. We are already looking forward to welcoming you again. With best regards Christina Bonertz Resident Manager More 

Birmingham
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

Excellent hotel with a great location exactly as described. Room was good size and little touches were really nice. The air conditioning worked perfectly the whole time and couldn't fault the room. The little rubber duck in shower was a very cute touch. All in all an excellent stay and would definetly stay again

Helpful?
Thank Michael R
mercure_wien_city, Manager at Mercure Wien City, responded to this review

Dear Michael R, Thank you so much for the great review of our hotel! Every day we strive to each guest a most comfortable stay. Thank you for appreciating our efforts. We hope to see you again very soon. Sincerely, Christina Bonertz Residnet Manager More 

Houston, Texas
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My GF and I booked a different hotel, but they weren't quite what they described and they lost our reservation. After flying in from Paris, we were tired and needed a place to stay. I called Hilton :) They didn't have any availability, but they recommended a few other hotels of the same service type. Mercure Wien City was stellar!... More 

Helpful?
1 Thank TracyMoAdventures
mercure_wien_city, Manager at Mercure Wien City, responded to this review

Dear TracyMoAdventures, that we were able to save your day is a great compliment for us. We are delighted that we could give you a pleasure with the room upgrade and that the comfort of our rooms help you to calm down after this exciting start in Vienna. I hope that we may welcome you again at Mercure Wien City.... More 

Stockholm, Sweden
Level Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We had a weekend here. The room was very comfortable, well-furnished and clean, with a proper double bed. The hotel is very close to the city centre and 2 metro stations which can take you wherever you need. Airport coach stop is also at Schwedenplatz which is less than 10 minutes to walk from the hotel. The staff was very... More 

Helpful?
Thank Anna A
mercure_wien_city, Manager at Mercure Wien City, responded to this review

Dear Anna A, thank you very much for this fantasic review. It is great to hear how much you enjoeyed your time with us, the interiotr of the bedroom, the central location, the easy access to the airport... Every day we strive to each guest a most comfortable stay. Thank you for appreciating our efforts! We are already looking forward... More 

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Staying in Leopoldstadt

Neighborhood Profile
Leopoldstadt
Welcome to one of Vienna’s trendiest quarters. The second district has witnessed a turbulent ride, from medieval swamp to vibrant Jewish quarter, from pleasure ground for the noble and humble to current hip residence and workplace of Vienna’s creative crowd. Cross the Danube Canal from the city center and take in life on Taborstrasse with its mix of old townhouses, churches, theaters, discount shops and ethnic restaurants. Head for Augarten via Karmelitermarkt, Leopoldstadt’s trendy marketplace. Baroque Augarten itself hosts a bizarre mix of manicured hedges and flowerbeds in front of a colossal World War II defense tower, the publicly accessible 300-year-old Augarten porcelain manufactory, the palatial boarding school and funky concert hall of the Vienna Boys Choir, and the modern art museum TBA21. At its opposite corner, The Prater not only houses the Giant Ferris Wheel but blends a bustling amusement park with lush woodland, perfect for a bike tour. Further east is the old derby racing ground of Krieau.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Dry Cleaning
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Mercure Wien City is located in a quiet area only a short walk away from Vienna's bustling center, home to sights such as St. Stephen's Cathedral, Hofburg Palace or Prater park. The Danube Canal, found on the hotel's doorstep, is a gateway to rest and relaxation, be it walking, cycling or simply taking in the sun. Near to the convention center, UNO City and the Austria Center. Rooms were renovated in 2016, and the hotel's own undercover car park is ideal for ensuring a successful stay and arrival. ... more   less 

Additional Information about Mercure Wien City

Address: Hollandstrasse 3 | 1020 Wien, Vienna 1020, Austria
Location: Austria > Vienna Region > Vienna > Leopoldstadt
Price Range: $85 - $186 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Wien City 4*
Number of rooms: 123
Reservation Options:
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Also Known As:
Mercure Wien City Hotel Vienna
Mercure Hotel Wien City
Mercure Hotel Vienna
Hotel Style:
#107 Luxury Hotel in Vienna
#120 Business Hotel in Vienna
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