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Mercure Wien Zentrum

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Fleischmarkt 1a, Vienna 1010, Austria
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1,282 Reviews from our TripAdvisor Community

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Showing 526: English reviews
Level Contributor
5 reviews
5 hotel reviews
3 of 5 stars Reviewed 2 days ago NEW

The location really could not be better. It's right across the street from the Naschmarket and within a block of the entrance to a major metro stop. The room was just okay. The wifi was very very slow - it worked okay for the first day and then slowed to about 100 KB/minute. Nope, that is NOT a typo. I... More 

Helpful?
Thank wegelston
Prague, Czech Republic
Level Contributor
120 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

The Mercure Wien Zentrum is in a good location - just a few minutes walk from the main tourist sites and the shopping in central Vienna. The hotel is not flashy, but is clean and functional. Rooms are small, but well equipped. Breakfast is just about OK as long as you are not paying much extra for it. Staff are... More 

Helpful?
Thank Tjackso2
KAllabauer, Leiter Gästebetreuung at Mercure Wien Zentrum, responded to this review

Dear Mercure Guest! Thank you for having taken your time to review your recent stay at Mercure Wien Zentrum. We are so happy to hear that you enjoyed our great city center location within walking distance of popular Vienna attractions. Thank you for mentioning our hotel staff, we are glad we were able to assist you. If your travel plans... More 

Durham, United Kingdom
Level Contributor
144 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Overview: This hotel has failed to provide what's most important for guests - a comfortable night sleep. The beds seem old and worn out. It is however, in a great location. We managed to book it at a competitive price through another website. Staff were friendly and helpful, spoke good English. Service: We arrived early and found out they couldn't... More 

Helpful?
Thank Jazz H
KAllabauer, Leiter Gästebetreuung at Mercure Wien Zentrum, responded to this review

Dear Mercure Guest! Thank you for taking the time to write this detailed review regarding your recent stay at Mercure Wien Zentrum. First of all we are glad that we could convince you with our great city center location and the kindness of our staff members. But we are sorry to read you were not satisfied with your room bed... More 

Dunfermline, United Kingdom
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago

No complaints, very clean, good size room, lovely breakfast, no noise at night. Very comfortable. Excellent location, picked up the bus at the airport, dropped us literally over the road from the hotel, perfect.

Helpful?
Thank NancyM1234
KAllabauer, Leiter Gästebetreuung at Mercure Wien Zentrum, responded to this review

Dear Mercure Guest! Thank you for choosing Mercure Wien Zentrum for your stay in Vienna. It is wonderful to know you had a pleasant and comfortable stay with us and you enjoyed our great location near to the airport bus. It would be a pleasure to welcome you again in the near future. Kind regards from Vienna Kerstin Allabauer Front... More 

Dubai, United Arab Emirates
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

The hotel is a very short walk to the main attractions, but the room is a little small, and bathroom was not that spacious. It might be okay to stay if you don't plan to spend time in the room. The breakfast was good, but unvaried over the days we stayed there, decent start to the day. The Air Conditioning... More 

Helpful?
Thank RnATravelBugs
KAllabauer, Leiter Gästebetreuung at Mercure Wien Zentrum, responded to this review

Dear Mercure Guest! Thank you for taking the time to review your recent stay at Mercure Wien Zentrum. I am glad you enjoyed our great city center location within walking distance of many popular Vienna attractions. I am sorry that your experience with your room air conditioner and the breakfast buffet did not meet your expectations; please allow me to... More 

Coimbatore, India
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

Visited Mercure Wein Zentrum with my family. Modern hotels in the best location in Vienna - The innre staad, with most of the tourist attractions within a walking distance. This is where the good things about the hotel end. The hotel staff were extremely rude , especially the staff at the restaurant. Our stay was inclusive of breakfast and the... More 

Helpful?
Thank anandraheja
KAllabauer, Leiter Gästebetreuung at Mercure Wien Zentrum, responded to this review

Dear Mercure Guest! Thank you for taking the time to tell us about your experience at the Mercure Wien Zentrum. We deeply regret your bad experience with our restaurant staff. We sincerely apologize for this occurence! At Mercure, we strive to provide a superior service experience for every customer. I'm going to talk with the restaurant staff personally. The unfriendly... More 

Rotterdam, The Netherlands
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Clean, modern, nicely decorated rooms and bathrooms (especially compared to old-fashion furnished hotel-pansions which you can typically find in this area) . Absolutely great location, 5 min of walk from Stephansplatz, through a lively street which is just around a corner. The hotel itself is in a rather quiet street. The hotel is not so cheap but an excellent choice... More 

Helpful?
Thank Mandy M
KAllabauer, Leiter Gästebetreuung at Mercure Wien Zentrum, responded to this review

Dear Mercure Guest! Thank you for your review of your recent stay at Mercure Wien Zentrum. I am so pleased to read that you enjoyed your visit, and we appreciate all your kind comments regarding the décor of the rooms and our great city center location. It would be a pleasure to welcome you again in the near future. Kind... More 

Brighton, United Kingdom
Level Contributor
47 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

It's a pleasant hotel, mid range, but in a very good central location. The bar was ok and has an outside area in the street. The bathroom was fine. The hotel room had a nice view. I have a gold card but they couldn't upgrade me.

Review collected in partnership with Accorhotels.com

Helpful?
Thank Artlover123456
KAllabauer, Leiter Gästebetreuung at Mercure Wien Zentrum, responded to this review

Dear Mercure Guest! Thank you for choosing Mercure Wien Zentrum as the place to stay when visiting Vienna. We are glad you enjoyed our great city center location and the nice view from your room. You certainly have enjoyed most of our facilities, I do hope you will be able to return to us in the near future and enjoy... More 

Oregon
Level Contributor
75 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed June 16, 2016

Nothing in Vienna is cheap and this Mercure is a bit pricey. The hotel was in good shape, but needs attention to detail. Upon check-in, we were given a card that if we chose to avoid having the staff make up the room, we could get a free drink at the bar. The first night, the room was not made... More 

Helpful?
Thank SDGraham
KAllabauer, Leiter Gästebetreuung at Mercure Wien Zentrum, responded to this review

Dear Mercure Guest! Thank you very much for your stay and sharing your personal experiences regarding your latest stay at Mercure Wien Zentrum. We certainly can understand that you were not happy with your shower problems. Please rest assured we already fixed them. We are very sorry about your disappointment with the service regarding your free drink coupon and we... More 

Ho Chi Minh City, Vietnam
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 15, 2016

the location is perfect, the staff is friendly. enjoyed the stay in the hotel and enjoyed the location which is near the old city. our room was clean and ready when we arrived nice place to stay if you want to visit Vienna

Review collected in partnership with Accorhotels.com

Helpful?
Thank Qasem2014
KAllabauer, Leiter Gästebetreuung at Mercure Wien Zentrum, responded to this review

Dear Mercure-Guest! Thank you for your stay at Mercure Wien Zentrum and for this good feedback! We appreciate all of your kind words and recommendations, from our great city center location to our staff members. We hope to have the pleasure to welcome you again. Kind regards from Vienna Kerstin Allabauer Guest Relation More 

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Staying in Inner City

Neighborhood Profile
Inner City
In Vienna's best-known district, pedestrian boulevards Kärntner Strasse and Graben connect you with landmarks such as the Wiener Staatsoper (Vienna State Opera), Vienna’s iconic Stephansdom (St. Stephen’s Cathedral) and the vast compound of Hofburg, the Habsburgs’ former Imperial Palace. Peek down side streets such as Annagasse and Weihburggasse, and Graben’s Seilergasse and Habsburggasse, to get a feel for the center. The Imperial Apartments and the refreshingly demystifying Sissi Museum are must-dos at Hofburg. Spacious squares such as Am Hof and Freyung often host beautiful seasonal and antiques markets.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Mercure Wien Zentrum
Mercure Wien Zentrum
Cuisines: Austrian, European
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Room Service
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Right in the heart of Vienna in the historic city centre. Not only business life of the city takes place in close neighbourhood, also cultural life pulsates all around : St.Stephans cathedral, the State Opera, the recently re-opened Albertina, Hofburg, Museums Quarter and the exclusive shopping areas are within walking distance. The hotel offers all facilities for a perfect stay and more: individual service with Viennese charm and the world famous Viennese Cuisine. ... more   less 

Additional Information about Mercure Wien Zentrum

Address: Fleischmarkt 1a, Vienna 1010, Austria
Location: Austria > Vienna Region > Vienna > Inner City , Innere Stadt
Price Range: $108 - $205 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Wien Zentrum 4*
Number of rooms: 105
Reservation Options:
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Also Known As:
Mercure Wien Zentrum Hotel Vienna
Mercure Hotel Wien Zentrum
Mercure Hotel Vienna
Hotel Style:
#63 Business Hotel in Vienna
#78 Luxury Hotel in Vienna
#80 Family Hotel in Vienna
#89 Romantic Hotel in Vienna
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