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Hotel Sacher Wien

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Traveler (1985)
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Panoramas (38)
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What is Travelers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travelers and are ranked in the top 1% of properties worldwide.
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About

#32 of 379 hotels in Vienna
Location
5.0
Cleanliness
4.9
Service
4.8
Value
4.3
2023 Travelers' Choice Best of the Best
The Hotel Sacher Wien lies right in the heart of the city of Vienna, opposite the Vienna State Opera and surrounded by numerous museums, the St. Stephen Cathedral as well as the former residence of Austrian emperors and kings, the Hofburg. Since its opening in 1876 by Eduard Sacher, the son of the creator of the famous Original Sacher-Torte, “The Sacher” has been welcoming their guests in a unique blend of charming yet contemporary tradition, excellent service and highest comfort. Today, owner families Gürtler & Winkler and their team grant their guests highest quality, passion, an international flair and the level of excellence, which is inextricably linked with the name „Sacher“.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Parking
Wifi
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Special diet menus
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Butler service
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Soundproof rooms
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Bathrobes
VIP room facilities
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Room types
Landmark view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Romantic
Luxury
Languages Spoken
English, French, Russian, Spanish and 2 more
Hotel links
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2,494Reviews42Q+A100Room tips
Traveler rating
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WilliamsFamily51 wrote a review Apr 16
Surrey, United Kingdom134 contributions93 helpful votes
An exceptional stay from start to finish. From the moment we arrived until we left we were treated with the outmost respect, professionalism and warmth from every member of staff. The rooms are wonderful, very well appointed with fabulously ornate bathrooms and exceptional cakes and pastries in our room upon arrival. Breakfast was very good and we had drinks in the bar which were prepared by very well trained barmen. It was so refreshing to stay in a hotel in Europe that exuded class, sophistication and old days charm and approach to genuine customer service and hospitality, a lot of the big American chains could learn a lot from staying here and seeing how it should be done. Well done Sacher, don't ever change.
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Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Head of Service, Geschäftsführer at Hotel Sacher Wien
Responded yesterday
Dear WilliamsFamily51, Thank you very much for your wonderful review and your detailed experiences! I will be happy to forward your kind words to my team. It is wonderful to hear that you enjoyed your stay at the SACHER to the fullest. It would be our pleasure to welcome you back to the Hotel Sacher Wien soon. Please do not hesitate to contact us at any time if you have any questions or wishes. Until then, we wish you all the best! Kind regards, Andreas Keese General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Alexis D wrote a review May 2023
Las Vegas, Nevada16 contributions10 helpful votes
Hotel's Favorite
Hotel Sacher was a beautiful, classic Viennese hotel to stay at. There was so much history at the hotel and it was in the center of town which was great. Being next to the opera house and the palace gardens had a very romantic feel about it. I’m glad we didn’t stay near the cathedral, which was much more filled with tourists. It was also great to be able to try the famous Sacher torte easily at the hotel - it was definitely worth the hype and it was nice not having to wait in a line since we were hotel guests. My only complaint with this hotel is the king bed came with two individual twin duvets, which was very unusual and uncomfortable. I’d recommend the hotel switching to one large duvet for the bed instead. Saying that, we only stayed for a short period of time so we didn’t bother asking for extra duvets because of that.
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Date of stay: May 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Renate Reiter, Geschäftsführer at Hotel Sacher Wien
Responded May 17, 2023
Dear Reviewer alexisd123, Thank you very much for your wonderful review and your detailed experiences! I will be happy to forward your kind words to my team. It is wonderful to hear that you enjoyed your stay at the SACHER to the fullest. It would be our pleasure to welcome you back to the Hotel Sacher Wien soon. Please do not hesitate to contact us at any time if you have any questions or wishes. Until then, we wish you all the best! Kind regards, Doris Schwarz Deputy Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Christina Linhardt wrote a review Mar 2024
4 contributions
It was a dream come true! I grew up in Los Angeles, and visited Vienna every summer, staying in a dingy little apartment on Bosendorferstrasse. Every night as my family and i walked to the Stephans platz we'd pass hotel Sacher and i'd dream of one day being able to stay there. At long last my husband and i did, this past September. It was everything i dreamed of. The staff were so courteous. (especially Marcus!) The decor so elegant and sumptuous. The chocolate and torte divine! I never wanted to leave.
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Date of stay: September 2023
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Breakfast is worth the extra fee
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Head of Service, Geschäftsführer at Hotel Sacher Wien
Responded Mar 8, 2024
Dear Reviewer ChristinaLinhardt, Thank you very much for your wonderful review and your detailed experiences! I will be happy to forward your kind words to my team. It is wonderful to hear that you enjoyed your stay at the SACHER to the fullest. It would be our pleasure to welcome you back to the Hotel Sacher Wien soon. Please do not hesitate to contact us at any time if you have any questions or wishes. Until then, we wish you all the best! Kind regards, Doris Schwarz Deputy Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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mary172018 wrote a review Feb 2024
Phoenix, Arizona19 contributions16 helpful votes
The review I wrote yesterday should show it as a FIVE star review of a FIVE star experience at the Sacher Hotel, not the one star that shows! It was a wonderful place with a great staff. They saved our last day in Vienna! FIVE STARS!!!! Not the one star you show. I listed the hotel and the experience we had as FIVE stars!
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Date of stay: December 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Head of Service, Geschäftsführer at Hotel Sacher Wien
Responded Feb 21, 2024
Dear Reviewer mary172018, Thank you very much for your wonderful review and your detailed experiences! I will be happy to forward your kind words to my team. It is wonderful to hear that you enjoyed your stay at the SACHER to the fullest. It would be our pleasure to welcome you back to the Hotel Sacher Wien soon. Please do not hesitate to contact us at any time if you have any questions or wishes. Until then, we wish you all the best! Kind regards, Andreas Keese General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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SeasonedExplorer01 wrote a review Jan 2024
Edinburgh, United Kingdom2 contributions
Lovely hotel in a great location - Monet/picasso art gallery across the street, royal crypts a few mins walk away, Cafe Mozart just outside the hotel, opera house across the street, shops behind/around the hotel. Room was clean, room service great! We went when it was very hot (July, about 38oC) and the air con in the room didn't cope very well but this was probably due to it not having to regularly fight off this level of heat and we were told that due to increasing temperatures they were thinking of replacing their air con systems? However dont let that put you off because if it hadn't been for the ridiculous heat outside it would have been fine. Also when we phoned down, one of the girls brought us up a fan from the restaurant downstairs and it made all the difference, we slept soundly! She was literally an angel and so lovely and helpful! You can tell there is a great deal of history in this hotel and it's very classic and quite theatrical in places. Sacher cafe was very popular but we got taken straight in!
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Date of stay: July 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Head of Service, Geschäftsführer at Hotel Sacher Wien
Responded Jan 6, 2024
Dear Reviewer, Thank you very much for your wonderful review and your detailed experiences! I will be happy to forward your kind words to my team. It is wonderful to hear that you enjoyed your stay at the SACHER to the fullest. It would be our pleasure to welcome you back to the Hotel Sacher Wien soon. Please do not hesitate to contact us at any time if you have any questions or wishes. Until then, we wish you all the best! Kind regards, Andreas Keese General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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CMcB_Phil413 wrote a review Dec 2023
Daytona Beach, Florida25 contributions6 helpful votes
Hotel Sacher’s staff are AMAZING! Every touch point was perfect - from emails to and from the concierge during the reservations process- at arrival the front door greeting and bellman’s are amazing! - checkin amazing - rooms and housekeeping amazing - food amazing - departure although sad - was efficient and amazing service from the bell staff. The welcome flowers and basket for my cancer free anniversary , the Christmas presents, cakes and chocolates were all very thoughtful. A great classic and elegant hotel in the heart of Vienna. The central location was perfect for our family of 5 as we enjoyed exploring Vienna during Christmas. The rooms are impeccably clean and beautifully appointed. Very large and very comfortable with marble bathrooms. We didn’t want our trip to end! Extremely satisfied. We have already have recommended Hotel Sacher Wien to our friends and colleagues. Thank you for a memorable stay and a memorable Christmas in Vienna. Wish I could remember everyone’s name but it would be impossible since everyone was extremely friendly and provided the best hospitality!
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Date of stay: December 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Head of Service, Geschäftsführer at Hotel Sacher Wien
Responded Jan 4, 2024
Dear Reviewer, Thank you very much for your wonderful review and your detailed experiences! I will be happy to forward your kind words to my team. It is wonderful to hear that you enjoyed your stay at the SACHER to the fullest. It would be our pleasure to welcome you back to the Hotel Sacher Wien soon. Please do not hesitate to contact us at any time if you have any questions or wishes. Until then, we wish you all the best! Kind regards, Andreas Keese General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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NLDS72 wrote a review Dec 2023
Sunrise, Florida356 contributions173 helpful votes
We have had the greatest stay at Sacher Hotel Salzburg so we decided to try their restaurant in Vienna. Huge mistake. We were expecting the same awesome service and food we have had at Sacher Salzburg but the one in Vienna is a complete different story. Beginning with the terrible doormen service, he had a very displeasing attitude with anyone whom is not a guest at the hotel, even with us, having a reservation at the restaurant, he was very unpleasant to say the least. An incredible superior attitude. The restaurant itself had a mediocre service and the food was just ok. Not impressed at all and we ended up with a very bad taste in our mouth because we had high expectations for the place. I recommend highly the Sacher hotel in Salzburg, however our 2 hours experience at the Sacher Vienna was really disappointing. Never again.
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Date of stay: December 2023Trip type: Traveled as a couple
Room Tip: Go somewhere else. The Ritz for example has a great brunch.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Head of Experience, Geschäftsführer at Hotel Sacher Wien
Responded Dec 16, 2023
Dear Reviewer NLDS72, It has been our pleasure to welcome you to the Hotel Sacher Wien and we thank you very much that you took the time to give us your feedback on your visit. We are terribly sorry to learn that your visit did not meet with your expectations and would like to apologize for any inconveniences. To be able to follow up your complaint with our team we would be grateful if you could provide date and time of your visit as well as the name under which your reservation had been made. We hope you will accept our sincere apologies for this unpleasant expereince and are looking forward to hearing from you again soon. Kind regards, Andreas Keese, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Middlemarch wrote a review Dec 2023
London, United Kingdom12 contributions10 helpful votes
The Minus * Tiny Lounges * Tiny Bar * Too many tourists gatecrashing for a peek inside the hotel * Constant huge queues wrapping themselves around the hotel waiting for a table in the hotels cafe and shop We chose a VERY busy weekend to visit Vienna. The Sacher was not the calm oasis I had hoped to retreat following a busy day of sight seeing. I had to carefully navigate my way from reception to the lift for fear of someone bumping into me ( they often did ) . Breakfast could be crazy busy as well, although much quieter after the weekend. The Plus * The service - The staff are truly wonderful * Efficiency - you never have to ask twice Despite its popularity and being high on the radar of every tourist who lands in Vienna, the Sacha does not rest on its laurels and strives hard to deliver a five star experience. I did share my reservations with management; they listened and were very sympathetic.
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Date of stay: December 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Head of Experience, Geschäftsführer at Hotel Sacher Wien
Responded Dec 16, 2023
Dear Reviewer "Grainne N", Thank you very much for your wonderful review and your detailed experiences! I will be happy to forward your kind words to my team. It is wonderful to hear that you enjoyed your stay at the SACHER , but still we are very thankful for your constructive feedback. It would be our pleasure to welcome you back to the Hotel Sacher Wien soon. Please do not hesitate to contact us at any time if you have any questions or wishes. Until then, we wish you all the best! Kind regards, Andreas Keese General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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amitabh k wrote a review Dec 2023
Maidenhead, United Kingdom26 contributions2 helpful votes
Great coffee and vienoisserie .we stayed at the Daniel hotel but ate our teas and main meals sometimes here . It’s a great property , staff are particularly friendly and help with selection of dishes and service professionals
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Date of stay: May 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Head of Experience, Geschäftsführer at Hotel Sacher Wien
Responded Dec 16, 2023
Dear Reviewer Khannaa57, Thank you very much for your wonderful review and your detailed experiences! I will be happy to forward your kind words to my team. It is wonderful to hear that you enjoyed your stay at the SACHER to the fullest. It would be our pleasure to welcome you back to the Hotel Sacher Wien soon. Please do not hesitate to contact us at any time if you have any questions or wishes. Until then, we wish you all the best! Kind regards, Andreas Keese General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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caitlin1959 wrote a review Nov 2023
Edinburgh, United Kingdom38 contributions56 helpful votes
Everything about The Sacher is perfect. We had the cheapest room but it was still huge,(it has a walk in dressing room/ wardrobe, enormous marble bathroom) and very comfortable. The entire staff go out of their way to make your stay enjoyable and nothing is too much effort. Breakfast is amazing.
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Date of stay: November 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Head of Experience, Geschäftsführer at Hotel Sacher Wien
Responded Nov 21, 2023
Dear Reviewer "caitlin1959", Thank you very much for your wonderful review and your detailed experiences! I will be happy to forward your kind words to my team. It is wonderful to hear that you enjoyed your stay at the SACHER to the fullest. It would be our pleasure to welcome you back to the Hotel Sacher Wien soon. Please do not hesitate to contact us at any time if you have any questions or wishes. Until then, we wish you all the best! Kind regards, Andreas Keese General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$636 - $835 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sacher wien hotel, sacher wien vienna
LOCATION
AustriaVienna RegionViennaInner City
NUMBER OF ROOMS
152
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HOTEL SACHER WIEN - Updated 2024 Prices & Reviews (Vienna, Austria)

Frequently Asked Questions about Hotel Sacher Wien
Which popular attractions are close to Hotel Sacher Wien?
Nearby attractions include First Escape (0.2 miles), NoWayOut Escape Room Wien (0.2 miles), and Concerts in St. Anne’s Church (0.10 miles).
What are some of the property amenities at Hotel Sacher Wien?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel Sacher Wien?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Sacher Wien?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel Sacher Wien?
Yes, paid private parking on-site and paid private parking nearby are available to guests.
What are some restaurants close to Hotel Sacher Wien?
Conveniently located restaurants include Ganesha Indian Cuisine, YOU., and Vollpension in der Johannesgasse.
Are there opportunities to exercise at Hotel Sacher Wien?
Yes, guests have access to a fitness center, a sauna, and locker rooms available in the fitness center during their stay.
Does Hotel Sacher Wien have airport transportation?
Yes, Hotel Sacher Wien offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Hotel Sacher Wien located near the city center?
Yes, it is 0.4 miles away from the center of Vienna.
Are any cleaning services offered at Hotel Sacher Wien?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Sacher Wien?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.