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Hotel Sacher Wien
2,278 reviews
#20 of 391 Hotels in Vienna
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Philharmonikerstrasse 4, Vienna 1010 Austria
Lowest prices for your stay
$610
$560
Free cancellation until 06/26/22
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Full view
360
Panoramas (38) Room & Suite (611)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
About
#20 of 391 hotels in Vienna
Location
Cleanliness
Service
Value
Travelers' Choice
The Hotel Sacher Wien lies right in the heart of the city of Vienna, opposite the Vienna State Opera and surrounded by numerous museums, the St. Stephen Cathedral as well as the former residence of Austrian emperors and kings, the Hofburg. Since its opening in 1876 by Eduard Sacher, the son of the creator of the famous Original Sacher-Torte, “The Sacher” has been welcoming their guests in a unique blend of charming yet contemporary tradition, excellent service and highest comfort. Today, owner families Gürtler & Winkler and their team grant their guests highest quality, passion, an international flair and the level of excellence, which is inextricably linked with the name „Sacher“.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Parking
Wifi
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Butler service
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Soundproof rooms
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
VIP room facilities
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Room types
Landmark view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Romantic
Historic Hotel
Languages Spoken
English, French, Russian, Spanish and 2 more
Location
Full view
100Great for walkers
Grade: 100 out of 100
298Restaurantswithin 0.3 miles
209Attractionswithin 0.3 miles
Contact
Philharmonikerstrasse 4, Vienna 1010 Austria
Name/address in local language
Getting there
KarlsplatzVienna U-Bahn4 min
KarlsplatzVienna U-Bahn4 min
Rental CarsSee rental cars from $35/day
2278Reviews41Q+A100Room tips
Reviews
Traveler rating
- 1,932
- 235
- 70
- 22
- 19
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Popular mentions
PortolaValleyLMS wrote a review Nov 2021
Portola Valley, California228 contributions121 helpful votes
We spent three nights at the hotel and enjoyed it very much. This is the finest hotel in Vienna and one of the most special city hotels in the world. We found the service to be outstanding from the doorman greeting and solving a parking problem at checkin to an unbelievably fast breakfast preparation at 6:30 am in order to accommodate an early flight. The hotel provided an upgrade to a large and comfortable suite. The concierge took care of restaurant needs weeks in advance and confirmed everything on arrival. Sitting downstairs for a cocktail before a concert or dinner was perfect and we were made to feel like a welcome guest. Sorry, there isn't anything negative that I can say about this experience and I highly recommend this hotel.
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Date of stay: November 2021
Helpful
Response from Andreas Keese, Geschäftsführer at Hotel Sacher Wien
Responded Nov 21, 2021
Dear reviewer "PortolaValleyLMS", Thank you very much for your fantastic review and your detailed feedback! It would be our pleasure to welcome you back to the Sacher soon. Please do not hesitate to contact us at any time if you have any questions or wishes. Until then, we wish you all the best and good health! Kind regards, Andreas Keese General Manager
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+1
The ground floor with the entrance, reception, bars, restaurants etc are exceptional. the rooms are very comfortable, well maintained and spacious. they have all the amenities. The bedding is really good too. The bathroom has a bathtub and a shower which is nice. I don’t know if it’s because of Covid but the waiters were not properly trained for that level of hotel. Taking the order wrong, not wearing the mask correctly (up side down, under the nose etc) and the service was super slow at the cafe Sacher and one morning at breakfast for the eggs. Also the quantity served at the cafe Sacher are so small it’s a joke ! For example, the Sacher hot chocolate is probably 20cl (25cl at most) for close to 7€… the Cesar salad is very small. when you take the sausages, the plat comes with only tow naked sausage on the plate. note even a salad leave to decorate……
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Date of stay: November 2021Trip type: Traveled with family
Helpful
Response from Andreas Keese, Geschäftsführer at Hotel Sacher Wien
Responded Nov 21, 2021
Dear reviewer "Carol_on_the_go_to", Thank you very much for your fantastic review and your detailed feedback as well as your suggestions! It would be our pleasure to welcome you back to the Sacher soon. Please do not hesitate to contact us at any time if you have any questions or wishes. Until then, we wish you all the best and good health! Kind regards, Andreas Keese General Manager
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I wanted to spice up the title, but I think that this single word describes Hotel Sacher. Elegant yet sophisticated, not showing off but leaves a sense of wonder. This hotel was one of the best stays in my humble experiences around the globe. The staff are as kind as you'll ever meet, and the food (especially the deserts, obviously) is splendid. The only flaw is the prime location, which makes you want to travel a little bit outside and lose hotel-staying-time. Will definitely come back, next time in Vienna.
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Date of stay: October 2021
Location
Cleanliness
Service
Helpful
Response from Andreas Keese, Geschäftsführer at Hotel Sacher Wien
Responded Nov 8, 2021
Dear reviewer "MeydanBM", Thank you very much for your fantastic review and your detailed feedback! It would be our pleasure to welcome you back to the Sacher soon. Please do not hesitate to contact us at any time if you have any questions or wishes. Until then, we wish you all the best and good health! Kind regards, Andreas Keese General Manager
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Disappointed. This was a bucket list item and I was excited to finally have sachertorte in hotel sacher. Frankly I wish I hadn’t bothered. Service was very good but the sachertorte was dry, couldn’t taste the apricot jam at all and the whole thing was quite flavourless compared to others. Decor is opulent and very good covid checking procedures but my main reason for visiting (and queuing in the rain) ended in disappointment
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Date of stay: November 2021Trip type: Traveled solo
Helpful
Response from Andreas Keese, Geschäftsführer at Hotel Sacher Wien
Responded Nov 8, 2021
Dear reviewer "Climber48840263994", Thank you very much for your visit to the Sacher as well as for sharing your feedback with us. I am very sorry to hear that our Original Sacher-Torte did not fully meet your expectations. We would be delighted if you could give us a second chance to convince your from our high quality Original Sacher Products. Please do not hesitate to contact us at any time for future reservations or if you have any questions. Until then, I wish you all the best! Kind regards from the Hotel Sacher Wien - stay healthy, Andreas Keese General Manager
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We stayed here for 5 nights. Every single thing was perfect. The staff were welcoming and friendly, the conceirge arrange everything we needed, the food and drinks delicious - the breakfast was another level of service and offering! The room was stunning. Truly the only place to stay!
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Date of stay: November 2021Trip type: Traveled as a couple
1 Helpful vote
Helpful
Response from Andreas Keese, Geschäftsführer at Hotel Sacher Wien
Responded Nov 3, 2021
Dear reviewer "Bottomle", Thank you very much for choosing Hotel Sacher Wien and taking the time to share your honest and detailed feedback with us. Your kind words are highly appreciated and with pleasure I will share them with my colleagues. We would love to welcome you again in the near future. Please do not hesitate to contact us at any time if you have any questions or wishes. With kind regards, Andreas Keese General Manager
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PRICE RANGE
$443 - $739 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sacher wien hotel, sacher wien vienna
LOCATION
AustriaVienna RegionViennaInner City
NUMBER OF ROOMS
152
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Claim Your Listing Frequently Asked Questions about Hotel Sacher Wien
Which popular attractions are close to Hotel Sacher Wien?
Nearby attractions include First Escape (0.2 miles), State Hall of the Austrian National Library (0.2 miles), and 3D PicArt Museum Vienna (0.2 miles).
What are some of the property amenities at Hotel Sacher Wien?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel Sacher Wien?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Sacher Wien?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel Sacher Wien?
Yes, paid private parking nearby is available to guests.
What are some restaurants close to Hotel Sacher Wien?
Conveniently located restaurants include Paul, Cafe Mendez, and Casino Restaurant Wien.
Are there opportunities to exercise at Hotel Sacher Wien?
Yes, guests have access to a fitness center and a sauna during their stay.
Does Hotel Sacher Wien have airport transportation?
Yes, Hotel Sacher Wien offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Hotel Sacher Wien located near the city center?
Yes, it is 0.4 miles away from the center of Vienna.
Are any cleaning services offered at Hotel Sacher Wien?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Sacher Wien?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.