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Grand Hotel Wien

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900 Reviews from our TripAdvisor Community

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Showing 563: English reviews
athens
Level Contributor
58 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed January 10, 2013

We went at grand hotel wien at december , 2010, only for one evening. It is a very nice hotel, at very central point.Our room was big, with a marvelus bathroom . The decoration and the colours at the room are very nice. When we arrived, they gave us another room , but we did not liked and they changed... More 

Helpful?
Thank avgerini g
Grand Hotel W, Guest Relations Manager at Grand Hotel Wien, responded to this review

Dear Avgerini G , thank you very much for your comment you posted on the Tripadvisor website regarding your recent stay at the Grand Hotel Wien. I am happy to hear that you enjoyed our facilities as well our services. I do apologize that we had indeed some issues with our water system that night. We were confident that could... More 

greece
Level Contributor
57 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed January 8, 2013

We have stayed to Grand Hotel for Christmas for 2 nights. We have book to LHW and first they gave us a room without to upgrade like usual after propose an other one the same category and not nice at all.After a lot of insistence from my part they gave us a nice room the location of the hotel it... More 

Helpful?
Thank mm1118
Grand Hotel W, Guest Relations Manager at Grand Hotel Wien, responded to this review

Dear Mr. mm1118, thank you very much for your recent stay at the Grand Hotel Wien. We highly appreciate your comments you have posted on the Tripadvisor website. We do apologize that we could not fullfill your needs and expectations from the beginning. We are confident that we have found the right measures in order to address to the issues... More 

Dubai, United Arab Emirates
Level Contributor
53 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed January 4, 2013

It was a difficult decision to choose hotels in this city. There are at least 5 hotels with character. Finally decided to stay in the Grand hotel and dine at Imperial and have the torte at Sacher. The lobby has the old world charm and service was impeccable. Their special guglhupf cake was one of the items in the buffet... More 

Helpful?
Thank Ajmba06
Grand Hotel W, Guest Relations Manager at Grand Hotel Wien, responded to this review

Dear Mr. Ajmba, on behalf of the entire staff we would like to sincere thank you for your recent stay at the Grand Hotel Wien. We appreciate the time you took to write your comments on the Tripadvisor page regarding your stay with us. We are delighted that you had a wonderful time in Vienna and in our hotel. I... More 

Timisoara
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed December 19, 2012

From start to finish, this was a truly memorable experience. Although there were minor flaws - the dry-cleaning service was undergoing some technical difficulties, the internet was very slow, and the exchange rates were stressful - the quality, atmosphere, and sevice was perfect for us. We will be happy to stay again.

Helpful?
2 Thank Bellissa
Grand Hotel W, Guest Relations Manager at Grand Hotel Wien, responded to this review

Dear Mr. Bellissa, We appreciate your comments regarding your recent stay at Grand Hotel Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. As a member of The Leading Hotels of the World, the hotel continuously strives to meet your needs... More 

bristol
Level Contributor
53 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed December 18, 2012

This hotel retains its old fashioned style and charm, the room was lovely, spacious and well equipped. we had a room at the rear of the hotel which was quieter but be aware there is a night club directly opposite which is open at the weekends but as we were not there then i am not sure what the noise... More 

Helpful?
Thank victoriabristol
Grand Hotel W, Leiter Gästebetreuung at Grand Hotel Wien, responded to this review

Dear Mrs. Victoria Bristol, thank you very much for your comment you have made on the tripadvisor.com website regarding your recent stay with us. It is always a pleasure to receive a positive comment. We are glad that you had a wonderful time in Vienna. Please be ensured that we have your comments regarding our door staff very carefully. I... More 

Orpington
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed November 28, 2012

What a lovely hotel. Full of character. Chandeliers everywhere. Beds are so comfortable and a good nights sleep was had by all. The service was exceptional and to top it all the mouthwatering restaurant on the 7th floor, Le Ciel (see separate review). I cant say that it is the best Hotel in Vienna because I have not stayed in... More 

Helpful?
Thank Chamst
Grand Hotel W, Leiter Gästebetreuung at Grand Hotel Wien, responded to this review

Dear Mr. Chamst, i would like to tahis opportunity to sincere thank you for your comment you have posted on the Tripadvisor.com webiste. It is always a pleasure to receive a postive feedback. We are happy to here that you have had a wonderful stay at the Grand Hotel as well as in Vienna. It woulb be my pleasure to... More 

Luxembourg City, Luxembourg
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed November 25, 2012

Good location, great rooms not modern but nice, good service. Was a nice stay in Vienna, close to the main attractions ( Albertina, Hofburg..)and the shopping area. We enjoyed it and will come again for sure.

Helpful?
Thank Xavier B
Grand Hotel W, Leiter Gästebetreuung at Grand Hotel Wien, responded to this review

Dear Mr. Xavier B., We appreciate your comments regarding your recent stay at Grand Hotel Wien.It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. As a member of The Leading Hotels of the World, the hotel continuously strives to meet your needs... More 

Amersham
Level Contributor
188 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 133 helpful votes
5 of 5 stars Reviewed November 25, 2012

What you get when you buy a quality hotel is quality service and The Grand delivers. The concierge is outstandingly professional, and this is what you pay extra for. We had an overnight stay booked with Leading Hotels and got a reasonable price. And everything else, location, cleanliness, sleep quality, noiselessness are all as you want them. The hotel is... More 

Helpful?
Thank hazy_amersham
Grand Hotel W, Leiter Gästebetreuung at Grand Hotel Wien, responded to this review

Dear Mr Amersham, We appreciate your comments regarding your recent stay at Grand Hotel Wien.It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. As a member of The Leading Hotels of the World, the hotel continuously strives to meet your needs and... More 

Ahoghill northern ireland
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed November 24, 2012

We stayed here for six nights at the end of October. Because we booked on line, we has free champagne delivered to our room shortly after arrival. All staff without exception were friendly and helpful. Fine dining restaurant Le Ciel was among the best restaurants we have ever eaten in. The bar in the hotel lobby was cosy and comfortable.... More 

Helpful?
Thank Nan F
Grand Hotel W, Leiter Gästebetreuung at Grand Hotel Wien, responded to this review

Dear Mr. Nan F. , on behalf of the entire staff we I would like to take the liberty to sincere thank you for your recent stay at the Grand Hotel Wien.We highly appreciate your positive comments on our product and services.It is always a pleasure to receive positive feedback. I will share your comments with our team, who I... More 

Washington, DC
Level Contributor
29 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed November 18, 2012 via mobile

My husband and I kicked off our two week (Vienna, Prague, back to Vienna) 40th birthday/15th anniversary trip at the gorgeous Grand Wien. From the moment we arrived, service was flawless. The lobby's giant chandelier will stop you in your tracks and sets the tone for what will be a luxurious stay. The rooms are large, with increadibly high ceilings,... More 

Helpful?
Thank 2bluepoints
Grand Hotel W, Leiter Gästebetreuung at Grand Hotel Wien, responded to this review

Dear Mr. 2bluepoints I would like to take the liberty to sincere thank you for your recent stay at the Grand Hotel Wien. We are very happy to read that you did enjoy your time at our hotel as well the beauty and charme of the city of Vienna. I will share your comments with our team, who I am... More 

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Staying in Inner City

Neighborhood Profile
Inner City
In Vienna's best-known district, pedestrian boulevards Kärntner Strasse and Graben connect you with landmarks such as the Wiener Staatsoper (Vienna State Opera), Vienna’s iconic Stephansdom (St. Stephen’s Cathedral) and the vast compound of Hofburg, the Habsburgs’ former Imperial Palace. Peek down side streets such as Annagasse and Weihburggasse, and Graben’s Seilergasse and Habsburggasse, to get a feel for the center. The Imperial Apartments and the refreshingly demystifying Sissi Museum are must-dos at Hofburg. Spacious squares such as Am Hof and Freyung often host beautiful seasonal and antiques markets.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Le Ciel by Toni Morwald
Le Ciel by Toni Morwald
Cuisines: French, European, Gluten Free, Austrian
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Grand Hotel Wien is one of the most modern and luxurious hotels in Europe. Its location in the middle of Vienna, just a few steps to the Vienna State Opera and the ,,Kärntner" Street, is incomparable. The deluxe hotel combines noble ambience, best service and gourmet cuisine. The 205 luxurious and technically state-of-the-art rooms and suites guarantee comfort and well-being due to luxury furniture, elegant design and most modern technical equipment. Even the expectations of the most demanding guests are met. Guests can enjoy culinary delights in four restaurants and two bars. Highlights are the traditional Japanese restaurant "Unkai" and the restaurant "Le Ciel by Toni Mörwald", both decorated with numerous awards. Le Ciel by Toni Moerwald is also our Michelin-star awarded gourmet restaurant. The view over the rooftops of Vienna makes every visit at the gourmet restaurant of the Grand Hotel Wien an unforgettable event. Enjoy the extraordinary menus and excellent dishes in an exquisite atmosphere. At the Grand Spa 605, located on the 6th floor of the house, an oasis of tranquillity and wellbeing awaits you. The Spa is equipped with sauna, steam bath, a separate area for women with sauna, steam bath, quiet zone, a cardio area with the latest sports equipment and two treatment rooms with one of the most extensive cosmetics and massage treatments in Vienna. In the second basement, one of Vienna's biggest ballrooms, the "Quadrille" can be found, offering a glamorous ambience for every occasion. On the 4th floor new meeting rooms function for all kind of venues, conferences and press events. The demanding criteria of the prestigious international Green Globe label confirm the green stance of the Grand Hotel Wien on sustainable tourism in all of its establishments. Green Globe is an internationally recognized certification program designed for the travel and luxury tourism industry. Its Corporate Social Responsibility (CSR) standards are applicable to several types of structures such as resorts, spas and casinos. ... more   less 

Additional Information about Grand Hotel Wien

Address: Kaerntner Ring 9 | 1010 Vienna, Vienna 1010, Austria
Location: Austria > Vienna Region > Vienna > Inner City
Price Range: $272 - $452 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hotel Wien 5*
Number of rooms: 205
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Also Known As:
Grand Hotel Vienna
Hotel Style:
#8 Spa Hotel in Vienna
#15 Romantic Hotel in Vienna
#18 Luxury Hotel in Vienna
#28 Business Hotel in Vienna
#44 Family Hotel in Vienna
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