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This is an expensive, up market hotel, and generally worth the money but it is strangely dated in some respects.
The good bits were the helpful staff and the big ground floor bar. We stayed in a Junior suite and that was good, almost opulent,...More
The hotel was good but the front desk girl was so crowed with us, first in the check in she authorize my credit card the full amount which was normal, but she ask also to charge 500€ more as deposed amount (it should be authorization...More
My wife and I spent 3 nights in Vienna. The Grand hotel is a great location for exploring the city. The hotel itself would be a first choice should we visit again! The Concierge was very professional and helpful, the lobby bar was a very...More
This 5 star classic hotel is very well situated near the opera house in the center of vienna very near metrostation Karlsplatz. The location is perfect. I arrived at 14.30 pm but the man at the desk told me it was full and I had...More
We stayed at the Grand for over a week. During this stay Felix at Concierge made our dreams come true. We were unable to secure tickets for Jonas Kaufman and Diana Damrau and also the Vienna Philharmonic who were playing at the Golden Hall. Felix...More
Response from Grand Hotel W, Geschäftsführer at Grand Hotel WienResponded 2 weeks ago
thank you very much for your fabulous review regarding your recent stay with us at our "Grand Hotel Wien".
I am very happy that our concierge team, especially Felix were able to make your stay such a nice one! I am also delighted...More
In Vienna's best-known district, pedestrian boulevards Kärntner Strasse and Graben connect you with landmarks such as the Wiener Staatsoper (Vienna State Opera), Vienna’s iconic Stephansdom (St. Stephen’s Cathedral) and the vast compound of Hofburg, the Habsburgs’ former Imperial Palace. Peek down side streets such as Annagasse and Weihburggasse, and Graben’s Seilergasse and Habsburggasse, to get a feel for the center. The
Imperial Apartments and the refreshingly demystifying Sissi Museum are must-dos at Hofburg. Spacious squares such as Am Hof and Freyung often host beautiful seasonal and antiques markets.
I am always taking taxi from/to airport. In Vienna it was 35 Euro from airport at midnight and 50 from hotel in the afternoon which is illogical and I was obviously overcharged. With the advantage of hindsight I would have... More
I am always taking taxi from/to airport. In Vienna it was 35 Euro from airport at midnight and 50 from hotel in the afternoon which is illogical and I was obviously overcharged. With the advantage of hindsight I would have asked about the charge when taking the taxi at the hotel.