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Pension Suzanne

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#56 of 369 Hotels in Vienna
Certificate of Excellence
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706 Reviews from our TripAdvisor Community

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Showing 604: English reviews
Agoura Hills, CA
Level Contributor
31 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My husband and I stayed for 5 nights in a modest room facing the courtyard. Upon arrival I found that the carpet had not been vacuumed so I emailed them. Within the hour (much less) they called us, then arrived with vacuum cleaner and promptly cleaned the carpet. I find the prompt attention to small oversights to be the sign... More 

Helpful?
Thank Gnome2Travel
michael_strafinger, Inhaber at Pension Suzanne, responded to this review

Dear Guest, Thank you so much for your very positive report at Tripadvisor. We are very happy to hear that you were so satified with our location, our staff and the cleanliness of your room. Sorry about the first day but we solved the problem immediately. I am sure that we will welcome you again whenever you return to vienna.... More 

Washington DC, District of Columbia
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Hotel Pension Suzanne is a great place to stay in Vienna! It is centrally located around the corner for the Opera, one block from trams and buses, in the heart of the city. The rooms are large, comfortable, and accessible by elevator. Breakfast was one of the best we had in Europe, and the staff was friendly and helpful.

Helpful?
Thank OldSaltfromDC
michael_strafinger, Inhaber at Pension Suzanne, responded to this review

Dear Guest, Thank you so much for your very positive Report at Tripadvisor. We are very glad to reed that you were so happy with our location, your room, our breakfast and our staff. Hope to welcome you again whenever you return to vienna. Michael, owner More 

Level Contributor
7 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago via mobile

I looked for a Opera House hotel and found this little gem. Couldn't be closer to Opera House couldn't be friendlier, couldn't be cleaner. You might say a prefect stay. Lovely breaky served with a smile. Take your earplugs though as it is quite close to busy street level.

Helpful?
Thank Evalee S
michael_strafinger, Inhaber at Pension Suzanne, responded to this review

Dear Guest, Thank you so much for your very positive Feedback at Tripadvisor. We are very happy to hear that you were so satisfied with our location, our staff and the cleanliness of our rooms. Our streetside rooms have soundprotected windows - so if the windows are closed it should not be a problem. But 80% of our rooms are... More 

Level Contributor
100 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at Pension Suzanne during a recent trip to Vienna and it delivered exactly what we expected. The staff were so incredibly helpful, giving us great tips on where to go for dinner and activities to check out. All were great suggestions. The hotel is just steps (literally, maybe 20) from the State Opera, the Sacher Hotel and the... More 

Helpful?
Thank ml849567
michael_strafinger, Inhaber at Pension Suzanne, responded to this review

Dear Guest, Thank you sooooo much for your great report at Tripadvisor. We are very happy, that you were so satisfied with our location, your oom, our breakfast, our staff and our price value. I am very sure that we will welcome you again whenever you return to vienna. Michael, owner More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

Staying here for 3 nights. This place has an amazing, location. This is right opposite to the Opera House and 100 feet from the famous Sacher hotel. Metro is at 100 feet from the hotel. This place is in the heart. Amazing location. Very friendly receptionist Ms Tanya. Breakfast is all you can eat for 10 euros. Though, we to... More 

Helpful?
1 Thank Shamyl K
michael_strafinger, Inhaber at Pension Suzanne, responded to this review

Dear Guest, Thank you so much for your great report at Tripadvisor. We are very glad to reed that you were so satisfied with our location, our friendly staff and your nice and clean room. Hope to welcome you again whenever you return to vienna. Michael, owner More 

Level Contributor
27 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Beautiful interior, right off the pedestrian area in the old part of Vienna, just down the street from the Opera House. You couldn't ask for a better location or friendlier staff! And don't miss breakfast.

Helpful?
1 Thank Elizabeth B
michael_strafinger, Inhaber at Pension Suzanne, responded to this review

Dear Guest, Thank you so much for taking time and put such a good report at Tripadvisor. We are very happy that you were so satisfied with our location, our staff and our breakfast. Hope to welcome you again whenever you return to vienna. Michael, Owner More 

Doha, Qatar
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 31, 2016

The great advantage obviously is the location. The rooms are not luxurious - it's a B&B, not a 5 star hotel :) - but actually very comfortable. We took a room on the first floor facing the street and we had no complaints. There was no air con, they'd promised to give us a stand fan and they did...of course... More 

Helpful?
1 Thank Aspicio
michael_strafinger, Inhaber at Pension Suzanne, responded to this review

Dear Guest, Thank you so much for your very positive feedback at Tripadvisor. We are very happy to read, that you were so satified with our location, our breakfast and your room especially the bathroom with shower. Hope to welcome you again whenever you return to vienna. Best regards from vienna Michael, owner More 

Balsam, North Carolina
Level Contributor
110 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed July 30, 2016

What a neat place. We stayed for four nights in this hotel, and we very pleased with everything that we experienced. First, you could not find a better location. It is in the heart of everything (i.e., perhaps 100 yards from the Opera). It is a small hotel that is located on the second and third floors of a building... More 

Helpful?
1 Thank Al A
michael_strafinger, Inhaber at Pension Suzanne, responded to this review

Dear Guest, Thank you so much for your very positive feedback at tripadvisor. We are very happy to read that you were so satisfied with our location, your bathroom and the friendliness of our staff. I am sure, to welcome you again whenever you return to vienna. Michael, owner More 

London, England, United Kingdom
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed July 24, 2016 via mobile

Me, my partner and our friends stayed here last week. Perfect location in the centre of town... Great wifi, very comfy bed, slightly small shower but excellent for a city break The management are very efficient. The hair dryer in the room was not the best but when asked a main one was provided Didn't use the lift Borrowed an... More 

Helpful?
1 Thank Nick W
michael_strafinger, Inhaber at Pension Suzanne, responded to this review

Dear Guest, Thank you so much for taking time and write such a good report at Tripadvisor. We are very glad to hear that you were so satisfied with our location, your room and our staff. Hope to welcome you again whenever you return to vienna. Michael, owner More 

Level Contributor
45 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed July 23, 2016 via mobile

The hotel is at the heart of Vienna and you can walk or take public transportation anywhere from here. We spent New Year Eve here and it was fabulous! Center shopping area was beautifully decorated and festive. Vienna is an expensive place to visit and this hotel eases the pain on the pocket book. Hotel stall were very helpful with... More 

Helpful?
2 Thank ABM007
michael_strafinger, Inhaber at Pension Suzanne, responded to this review

Dear Guest, Thank you so much for your very positive report at Tripadvisor. We are very happy to read, that you had such a wonderful time during new year with us and you were so satisfied with our location and our helpful staff. Thank you also for telling us to visit our hotel again whenever you return to vienna. Michael,... More 

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Staying in Inner City

Neighborhood Profile
Inner City
In Vienna's best-known district, pedestrian boulevards Kärntner Strasse and Graben connect you with landmarks such as the Wiener Staatsoper (Vienna State Opera), Vienna’s iconic Stephansdom (St. Stephen’s Cathedral) and the vast compound of Hofburg, the Habsburgs’ former Imperial Palace. Peek down side streets such as Annagasse and Weihburggasse, and Graben’s Seilergasse and Habsburggasse, to get a feel for the center. The Imperial Apartments and the refreshingly demystifying Sissi Museum are must-dos at Hofburg. Spacious squares such as Am Hof and Freyung often host beautiful seasonal and antiques markets.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )

Additional Information about Pension Suzanne

Address: Walfischgasse 4, Vienna 1010, Austria
Location: Austria > Vienna Region > Vienna > Inner City
Price Range: $97 - $251 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Pension Suzanne 3*
Number of rooms: 25
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Also Known As:
Pension Suzanne Hotel Vienna
Suzanne Hotel Vienna
Pension Suzanne Vienna
Hotel Style:
#31 Family Hotel in Vienna
#38 Romantic Hotel in Vienna
#118 Business Hotel in Vienna
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