We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

InterContinental Wien

avatar-imageavatar-imageavatar-image
Traveler (1573)
Room & Suite (643)
Dining (162)

View prices for your travel dates

Hotel direct offer!Book Direct & Save with IHG One Rewards
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

#99 of 375 hotels in Vienna
Location
4.6
Cleanliness
4.5
Service
4.4
Value
3.9
Ideally situated in the centre of Vienna, the deluxe hotel is the ideal starting point from which to explore this fascinating city. International atmosphere and Viennese tradition together with personalized service present the perfect harmony for a pleasant stay.459 guestrooms including 3 club floors and 49 suites boast every comfort of a de deluxe property. A restaurant, bar and café as well as 24-hour fitness centre and room service, garage, hair-dresser and souvenir shop round up the hotel’s facilities.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Paid private parking on-site
Free internet
Fitness Center with Gym / Workout Room
Bar / lounge
Airport transportation
Business Center with Internet Access
Conference facilities
Spa
Parking garage
Wifi
Paid wifi
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Taxi service
Banquet room
Meeting rooms
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
Show more
Room features
Air conditioning
Housekeeping
Interconnected rooms available
Room service
Safe
VIP room facilities
Minibar
Flatscreen TV
Iron
Show more
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Park View
Business
Languages Spoken
English, French, German, Hungarian
Hotel links
Special Offer:Book Direct & Save with IHG One Rewards

Location

Johannesgasse 28, Vienna 1030 Austria
Name/address in local language
InterContinental Wien
4.0
2,607 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
Powered by AI
The InterContinental Wien hotel garners mixed reviews, with its central location receiving unanimous praise for convenience to attractions and transport. Cleanliness is a strong suit, as many guests find the rooms immaculate. However, opinions diverge on the hotel's atmosphere and amenities; some appreciate the classic charm and breakfast offerings, while others suggest a refresh is needed. Service quality varies, with reports of both commendable and lackluster staff encounters. The value proposition is a point of contention, as high prices and dated aspects have left some guests questioning the worth.
Location
Central
Atmosphere
Charming
Rooms
Dated
Value
Expensive
Cleanliness
Spotless
Service
Inconsistent
Amenities
Comprehensive
Was this helpful?
Tripadvisor is not responsible for this summary or any opinions in it. Please read full traveler reviews for more details and information.
2607Reviews50Q+A100Room tips
Traveler rating
  • 1,226
  • 908
  • 322
  • 97
  • 54
Time of year
Traveler type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
avatar-image
mary172018 wrote a review Feb 17
Phoenix, Arizona19 contributions16 helpful votes
The review I wrote yesterday should show a FIVE STAR rating for this hotel, not one star. This hotel is FANTASTIC. It is in a great location, walking distance from all the sites you want to explore and enjoy. The rooms are large, clean, comfortable. But the best part of this hotel is the staff. They went our of their way to make sure my friends and I enjoyed our stay in Vienna.
Read more
Date of stay: December 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Sales Marketing, Inhaber at InterContinental Wien
Responded 1 week ago
Dear mary172018, thank you for changing your rating and to rate our hotel with 5-stars! We really appreciate your and love to see that you have enjoyed so many aspects of our hotel. Especially we are delighted by your words about our staff and will definitely share this for the inspiration and motivation! We appreciate your recommendations! Greetings from Vienna, Bettina Qiang Front Office Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Feather wrote a review May 2023
2 contributions7 helpful votes
Hotel's Favorite
The hotel is excellent located near the central park, where the famous monument of Johann Strauss is. The metro station is just across the street. Walking to the St Stephen Cathedral and the entire city center is very easy, even with our toddler. From the moment of check-in we really felt pampered, thanks to the very warm welcome received at the reception. Our room was so nicely prepared with the extra bed a nice amenity for our daughter. The breakfast was reach with plenty of choices. I was impressed that you could get even fresh vegetable juice at your choice. I would recommend adding the access to the Club InterContinental to your reservation for the nice atmosphere, stunning views, tasty food and excellent service.
Read more
Date of stay: May 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Share
Response from Reception Manager, Guest Services / Front Office at InterContinental Wien
Responded May 27, 2023
Dear photofeather! Thank you for staying with us and for providing us your valuable feedback! We hope to see you once again at our hotel! With kind regards, Rebecca Traunkar Guest Relations Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read a summary of these reviews, created with our new AI-powered tool.
avatar-image
WojM wrote a review Feb 12
Singapore, Singapore107 contributions68 helpful votes
Enjoyed the friendliest breakfast staff! i encountered in any hotel in a log time! They really deserve Nobel Price for their attitude at 6:30 AM. Friendly, helpful, going out of their way to please the guests. Made my short Chinese New Year vacation in Vienna really enjoyable.
Read more
Date of stay: January 2024
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Sales Marketing, Inhaber at InterContinental Wien
Responded 2 weeks ago
Dear WojM, thank you very much for your stay and your great feedback. We are very happy to hear that you had such a good experience in our breakfast area. We always strive to offer our guests the best possible service at any time. I have forwarded your kind feedback to the restaurant management so they can share it with the team. Hopefully we can welcome you back soon! Best regards, Natalie Maier Duty Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Tony P wrote a review Feb 11
2 contributions1 helpful vote
My recent stay was outstanding. The service was stand out for me. From the moment I arrived to the moment I left every single member of staff treated me like a queen. The service was on par with the top London hotels like Claridges. My room was immaculate and the breakfast was vast and delicious (despite me being particular!). And I loved the bar area. I highly recommend and cannot wait to come back.
Read more
Date of stay: February 2024Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Sales Marketing, Inhaber at InterContinental Wien
Responded 1 week ago
Dear U1190OYtonyp, Thank you so much for your kind words! We're absolutely thrilled to hear that you had such an amazing stay with us. Treating our guests like royalty is what we're all about, so it's fantastic to hear that you felt so well taken care of by our team. We're really glad you enjoyed your room, the delicious breakfast spread (we aim to please even the pickiest eaters!), and the vibe at our bar. We can't wait to welcome you back for another awesome stay. If there's anything special you'd like for your next visit, feel free to contact us directly. See you soon! Sincerely, Bettina Qiang Front Office Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Dave201253 wrote a review Jan 2024
Reading, United Kingdom134 contributions61 helpful votes
We spent a few nights here before Christmas. The location is very good being a short stroll from the City Airport Train terminus at Wien Mitte. U-Bahn Stadtpark station is right opposite the hotel which makes access to the whole city easy. The hotel is centrally located and allows comfortable walking to many Vienna sights. We selected a top floor Club room which allowed all day access to the comfortable Club Lounge. Breakfast in the morning, afternoon tea and an evening meal were more than sufficient. The service was excellent. We didn't use the restaurant or bar at lobby level. Recommended.
Read more
Date of stay: December 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Sales Marketing, Inhaber at InterContinental Wien
Responded 3 weeks ago
Dear Dave201253! Thank you for your wonderful review! We're delighted to hear that you enjoyed our central location and found the access to the City Airport Train and U-Bahn stations convenient. It's great to know that you appreciated the benefits of the top floor Club room and the offerings at our Club Lounge. We're also pleased to hear that you found our service to be excellent. We hope to have the pleasure of welcoming you back in the future! With best regards, Your dedicated Guest Relations Team
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Ben_flugel86 wrote a review Jan 2024
Spalding, United Kingdom53 contributions73 helpful votes
+1
We visited in the middle of January, so the weather was very cold indeed! Of all the stunning architecture in Vienna, your first impressions of the building from the outside might be a little disappointing. However, that would be doing the hotel a disservice in my opinion. We arrived early on our first day and checked in without issue. Reception staff were very welcoming and were knowledgeable on elite benefits. The welcome and first impressions of the great service here, was true of every interaction with staff throughout our stay. We had a great Senior Suite on the 12th (top) floor. Also the floor of the club lounge. There are many reviews which say the hotel needs a renovation. I can understand those views, the hotel is definitely of the older InterContinentals I have visited. But, our room was in excellent condition, extremely clean and very comfortable. A refresh wouldn't hurt but I wouldn't say it's a reason not stay, based on my experience at least. The room was extremely spacious with a separate lounge and living area and two full bathrooms. The views from it, being so high up, were amazing. We had clear days and could see the snow covered mountains in the distance. The club lounge also excelled and one of the best at any InterContinental we've been to. Staff again, were extremely attentive. That balance of great service without being intrusive. Breakfast offerings were vast, with an a la carte menu. Great quality too. Afternoon tea was also of excellent quality. Evening snacks and drinks was just brilliant. 530-8 giving good time to relax and enjoy the offerings. Excellent alcohol offerings and, once again, loads of food of excellent quality. The location of the hotel is excellent. It has to be less than 100 yards from the front of the hotel to the Stadtpark U bahn station. Walking to the Opera House takes about 10 minutes. I would definitely stay here again for future stays in Vienna. The location, excellent staff/service, great room and very good club lounge, detract from the age of the building in my view.
Read more
Date of stay: January 2024
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Sales Marketing, Inhaber at InterContinental Wien
Responded 3 weeks ago
Dear Ben_flugel86, Thank you for taking the time to leave such a detailed and positive review! We are thrilled to hear that you enjoyed your stay with us, from the great service and spacious room to the excellent club lounge offerings. We appreciate your understanding of the age of the building and are glad to hear that it did not detract from your overall experience. We look forward to welcoming you back for future stays in Vienna! With best regards, Your dedicated Guest Relations Team
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Napey wrote a review Jan 2024
Bristol, United Kingdom152 contributions83 helpful votes
Beautiful hotel with really friendly staff, only 10 mins walk from train station, across the road from a Metro station, and 20 mins walk from many of the main attractions in the city. Lovely buffet breakfast. Very clean and beautifully decorated both in the room and communal areas. All you would expect from this hotel brand.
Read more
Date of stay: January 2024
Value
Location
Service
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Sales Marketing, Owner at InterContinental Wien
Responded 4 weeks ago
Dear Napey, Thank You very much for your satay & your wonderful review! You hit the spot, our location & the amazing breakfast buffet really are 2 of our strong points. Happy to hear that you enjoyed your stay so much! Hope to welcome you back in the future! Kind Regards, Joao Everard Front Office Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
rrodrigues16 wrote a review Jan 2024
New York City, New York29 contributions3 helpful votes
This is for the corporate InterContinental staff that might be reading this review. One day, you may look at the lobby lounge/bar of the InterContinental Wien and feel compelled to update it. PLEASE, DON’T! The classic dark wood, the old chandelier, the leather armchairs, the tinkling piano music, the knowledgeable waiters in vests and bow ties, the tri-dish bar snacks, the picture frames, the hours, the candles…please don’t change a single thing. This is the definitive, classic hotel lounge. I live in NYC and have traveled to over 50 countries. These old-school lounges are impossibly rare to find. If I were a location scout for a film company, I would absolutely add it to my location list. I could write on other elements of this hotel. It doesn’t look like much from outside, the good location, the rooms are a bit dated, the staff and breakfast incredibly top-tier….however, I will let this review focus on the lounge. Unusual perhaps, to focus a review on one element, but it earns it.
Read more
Date of stay: November 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Sales Marketing, Owner at InterContinental Wien
Responded Jan 17, 2024
Dear rrdrigues16! Thank you for taking the time to share your detailed and heartfelt review. We are thrilled to hear that you enjoyed the classic ambiance of our lobby lounge and bar at InterContinental Wien. Your appreciation for the classic decor, the old-world charm, and the attentive service is truly rewarding to hear. We are delighted that you found our lounge to be a standout feature and appreciate the recognition of its uniqueness. Your feedback is invaluable to us, and we will certainly take your comments into consideration for maintaining the timeless appeal of this space. We are also pleased to hear that you found our staff and breakfast to be of top-tier quality. We take great pride in delivering exceptional experiences to our guests and are glad to know that we met your expectations. We hope to have the pleasure of welcoming you back and providing you with another memorable stay. If you have any further comments or requests, please feel free to reach out to us. We are dedicated to making your next stay just as exceptional as this one. With best regards, Rebecca Traunkar Guest Relations Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
rangestormer wrote a review Jan 2024
Manchester287 contributions185 helpful votes
Stayed two nights here. Even as a Platinum member, there are not too many perks offered. Very surprised not to receive complimentary breakfast, instead charged 30 Euros each. Likewise no lounge access. This is really not acceptable regardless of what the hotel policy is. One plus point, I phone a local restaurant for a booking and was told they were full, however the front desk called the same restaurant and got us in. While the breakfast was good quality and cooked fresh, it did not warrant 30 Euros. Breakfast room was uncomfortably hot. Room in the hotel was spacious corner room with good views. Comfortable bed but road noise was a problem. Cocktail bar is a pleasant place to sit for a while, although service isn't the fastest and prices are high. Would stay here again if pressed, but with so many other options would like to try somewhere else.
Read more
Date of stay: December 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Sales Marketing, Owner at InterContinental Wien
Responded Jan 17, 2024
Dear rangestormer! Thank you for taking the time to share your detailed feedback with us. We sincerely apologize for the inconveniences you experienced during your recent stay. As a valued Platinum member, we understand that you have high expectations, and we regret that we fell short of meeting them on this occasion. We hope to have the opportunity to welcome you back and provide you with an improved experience. If you have any further comments or requests, please feel free to reach out to us. We are dedicated to making your next stay with us a much better one. With best regards, Rebecca Traunkar Guest Relations Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
George G wrote a review Jan 2024
1 contribution
My experience from the hotel started negatively as the rooms that were given to me and my family were of a much lower quality hotel level and certainly not of the standard of Intercontinental. However, an organization is not only judged by the first impression but also by its general philosophy. raising the issue with the Assistant Manager Mr T. M. his reaction was immediate and catalytic with new rooms that met our expectations and in any case the whole approach to our issue was a reference to the professionalism and exceptional virtues of the hotel Assistant Manager The final impression of the hotel is, amazing location, spacious rooms and very clean.
Read more
Date of stay: January 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Sales Marketing, Owner at InterContinental Wien
Responded Jan 9, 2024
Dear George G! Thank you for your feedback regarding your recent stay at our hotel. We apologize for the initial inconvenience you experienced regarding the quality of the rooms. However, we are pleased to hear that our Assistant Manager was able to rectify the situation promptly and provide you with rooms that met your expectations. We take great pride in our team's professionalism and exceptional service, and we are glad that our colleague's approach reflected these qualities. We will be sure to pass along your kind words to him. We are also happy to hear that you enjoyed our amazing location, spacious rooms, and cleanliness. These are all aspects that we strive to excel in, and it is gratifying to know that we succeeded in providing you with a positive overall impression. Thank you once again for sharing your experience, and we hope to welcome you back in the future for another enjoyable stay at our hotel. With best regards, Rebecca Traunkar Guest Relations Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
123456
Not the right property for you?
There are more places to choose from in the Vienna area.
PRICE RANGE
$173 - $233 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
intercontinental wien hotel vienna, intercontinental hotel vienna, intercontinental hotel wien
LOCATION
AustriaVienna RegionViennaLandstraße
NUMBER OF ROOMS
459
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

INTERCONTINENTAL WIEN $172 ($̶3̶9̶0̶) - Updated 2024 Prices & Hotel Reviews - Vienna, Austria

Frequently Asked Questions about InterContinental Wien
Which popular attractions are close to InterContinental Wien?
Nearby attractions include Wiener Royal Orchester (0.1 miles), Stadtpark (0.1 miles), and Johann Strauss Monument (0.2 miles).
What are some of the property amenities at InterContinental Wien?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
Which room amenities are available at InterContinental Wien?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at InterContinental Wien?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at InterContinental Wien?
Yes, a parking garage, paid private parking nearby, and paid public parking nearby are available to guests.
What are some restaurants close to InterContinental Wien?
Conveniently located restaurants include Apron Restaurant, Pauli, and Liebsteinsky.
Are there opportunities to exercise at InterContinental Wien?
Yes, guests have access to a fitness center and a sauna during their stay.
Does InterContinental Wien have airport transportation?
Yes, InterContinental Wien offers airport transportation for guests. We recommend calling ahead to confirm details.
Is InterContinental Wien located near the city center?
Yes, it is 0.6 miles away from the center of Vienna.
Are any cleaning services offered at InterContinental Wien?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at InterContinental Wien?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.