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Mercure Grand Hotel Biedermeier Wien

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#89 of 366 Hotels in Vienna
Certificate of Excellence
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Mercure Grand Hotel Biedermeier Wien
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1,034 Reviews from our TripAdvisor Community

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Showing 509: English reviews
Reviewed 1 week ago via mobile

The hotel itself is lovely, nice and cosy, nothing over the top and in a great location to suit all. The hotel food was amazingly good, no issues there! The bar staff were great and so friendly and a such a giggle, the waiter who served us on New Year's Eve was lovely, nothing was too much for him.... the...

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1Thank lushylorna
Wilnsdorf, Germany
Reviewed 1 week ago

Hotel in an interesting Vienna passage area. Nice decorated in Biedermeier style. Long ways in the Hotel with stairs (do not take to much luggage). Good breakfast, small but ok bar. Traditional Vienna style restaurant. Overall a good experience.

Review collected in partnership with Mercure Hotels
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Helpful?
Thank rudolfj445
Mercure_Biedermeier, Direktionsassistent at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear rudolfj445, thank you for your comments here on tripadvisor, we are very happy and proud about your positive feedback "Interesting Hotel, conventional style, near to city". The Biedermeier time style is topic in our house and gives you an impression of this unique epoch. Thank you again for sharing your experience, and we hope your next visit will be...

Wroughton, United Kingdom
Reviewed 1 week ago

Great little hotel tucked away in a side street so away from traffic but 5 mins to the underground. The hotel is clean, pleasant, and staff are friendly. It's not an amazing place, doesn't offer much in the way of facilities, has a small bar, a sauna and a small fitness area. The breakfast are quite a lot for the...

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Helpful?
Thank katrina306
Mercure_Biedermeier, Direktionsassistent at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear katrina306, thank you for your comments, we are very happy and proud about your positive feedback concerning our optimal location - Ideal to visit the city on foot, within walking distance of St. Stephen's Cathedral, Belvedere Palace, the Ringstrasse with its historic buildings and museums - our always friendly, professional staff and the cleanliness. The traditional old Biedermeier Sünnhof...

Budapest, Hungary
Reviewed 1 week ago

People were kind at the reception. I was afraid how to park in the Down Town but the hotel could provide a parking place down in the garage. Room was clean and comfortable. Breakfast and the buffet lunch was good. The advantage of the hotel is the same as disadvantage. It is close to the famous places of Vienna centre....

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Helpful?
Thank okary1957
Mercure_Biedermeier, Direktionsassistent at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear okary1957, thank you for your comments "Quite acceptable accommodation in Vienna centre" here on tripadvisor, we are very happy and proud about your positive feedback concerning our optimal location, our always friendly and professional staff and the cleanliness of the rooms, which are really designed to feel welcome and cozy. We are also very happy that you were satisfied...

Petaling Jaya, Malaysia
Reviewed 2 weeks ago

We checked in to the Hotel on 26th Dec around 1:30 P.M. First of all, our checkin was served by an unfriendly lady receptionist on duty. When I requested for a city map, she did not voluntarily make an attempt to mark the location of the Hotel on the map which most hotel receptionists did when checkin. Only when I...

Review collected in partnership with Accorhotels.com
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Helpful?
1Thank giemlee
Mercure_Biedermeier, Direktionsassistent at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear giemlee, thank you for your comments - I am sorry that your experience did not meet your full expectations; please allow me to express my sincerest apologies. Sorry for the inconveniences at the reception. We have already spoken with our front office team about your feedback, because our staff is our key to success: personality, amiability and professionalism are...

London
Reviewed 2 weeks ago via mobile

Semi centrally located. Not far from airport train station connection and metro station. Not a glamorous neighbourhood, old fashioned looking. Smallish rooms. Basic bathrooms with tiny cramps showers. You'll struggle if a larger person with lots of luggage . Hotel charges through the nose for late check out . Nice buffet breakfast and sauna area. Helpful but stern staff.

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Thank Brandon1968
Mercure_Biedermeier, Direktionsassistent at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear Brandon1968, thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, greetings from Vienna, Marcel Stöckel Direktionsassistent

Melbourne, Australia
Reviewed 2 weeks ago

Rooms were immaculately clean and very comfortable, if a little on the small side. Location was good for walks to the Stadtpark, but a taxi or train ride away from some of the main attractions. Food at the restaurant was very good and the wiener schnitzel was fantastic. The front of house staff spoke English, were efficient and provided assistance...

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Thank Linda G
Mercure_Biedermeier, Direktionsassistent at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear Linda G, thank you for your comments here on Tripadvisor. It's a pleasure for us that you appreciate our perfect location, not far away from the city center and all interesting places worth seeing. We are also very pleased that you enjoyed the Viennese Schnitzel. On the other hand, I would like to thank you for your feedback on...

Essex, United Kingdom
Reviewed 2 weeks ago

The room was spotless, staff helpful and food (evening meal) in the restaurant was good. I recommend the rib-eye steak. Breakfast was a tad disorganised but not really a problem. Drinks were expensive, but no more so than other hotels in Vienna. The hotel is centrally located with the city centre shops in easy walking distance. The bed was comfortable,...

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Helpful?
Thank Bobsdog
Mercure_Biedermeier, Direktionsassistent at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear Bobsdog, we very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. It is always a pleasure to receive positive feedback "The room was spotless, staff helpful and food (evening meal) in the restaurant was good". I will share your comments with our team. Thank you again for sharing your experience, and we hope...

Essex, United Kingdom
Reviewed 3 weeks ago

Oddly shaped hotel, running down the side of a through alley. Charming, and a feel of comfortable age yet modern sophistication. Everything good. As a (British) single traveller having just one milk sachet and a rather quirky yet limited mix of tea bags in the room was unhelpful though reception soon remedied that. Breakfast quite ok but not special. Extremely...

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Thank Awayagain2014
Mercure_Biedermeier, Manager at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear Awayagain, Thank you for your comments and your feedback here on tripadvisor. We are very happy that you mention our grand location next to the city center and our nearness to all places of interests here in Vienna. The Biedermeier time style is topic in our house and gives you an impression of this unique epoch. The hotel is...

Hertfordshire, United Kingdom
Reviewed 3 weeks ago

Very good stay. Accommodation and location excellent. However I don't see the point of being asked to book in online in advance of arrival, including names and passport number, and printing off confirmation of having done so only to have to do it all again on arrival at the hotel. Also the replenishment of tea/coffee/milk in room was lax.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Adrian W
Mercure_Biedermeier, Direktionsassistent at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear Mr Adrian W, we very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards from Vienna, Marcel Stöckel Direktionsassistent

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Fitness Center with Gym / Workout Room
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About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Shuttle Bus Service
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Mercure Grand Hotel Biedermeier Wien is a superior 4 star hotel in typical Biedermeier style, offering 198 rooms and suites. 1500 M from the city centre and St Stephens cathedral, the hotel is located in a quiet, heritage style Biedermeier arcade. 300 M away, you will find the subway and train stations as well as bus and tram stops. 16 Km from the airport. The hotel offers a cafe restaurant, hotel bar and the rustic Weissgerberstube pub. ... more   less 

Additional Information about Mercure Grand Hotel Biedermeier Wien

Address: Landstrasser Hauptstrasse 28, Vienna 1030, Austria
Location: Austria > Vienna Region > Vienna
Price Range: $83 - $150 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Grand Hotel Biedermeier Wien 4*
Number of rooms: 198
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, ACCOR and Booking.com so you can book your Mercure Grand Hotel Biedermeier Wien reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Accor Grand Hotel Biedermeier Wien
Hotel Style:
#16 Spa Hotel in Vienna
#58 Family Hotel in Vienna
#66 Luxury Hotel in Vienna
#67 Romantic Hotel in Vienna
#74 Business Hotel in Vienna
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Questions & Answers

Here's what travelers have asked, with answers from Mercure Grand Hotel Biedermeier Wien staff and other travelers.
24 questions
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Questions? Get answers from Mercure Grand Hotel Biedermeier Wien staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The rooms are not famous about good view.”
 of 5 bubbles okary1957, 1 week ago | Read review
“Don't get a room next to the internal staircase. You will have to listen to staff going up and down the concrete stairs all day and night.”
 of 5 bubbles F2871KWlindag, 2 weeks ago | Read review
“Go for the Privilege King Room - the extra space over normal hotel rooms is lovely”
 of 5 bubbles L8885QLandyp, Dec 10, 2016 | Read review
“If you are looking forward for "Prestige Room" you can be little bit dissatisfied...”
 of 5 bubbles rdrobnak, Dec 8, 2016 | Read review
“Select a Privilege room”
 of 5 bubbles I9701WBdanielp, Nov 21, 2016 | Read review
5 of 5
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