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Mercure Grand Hotel Biedermeier Wien

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#86 of 366 Hotels in Vienna
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Mercure Grand Hotel Biedermeier Wien
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1,000 Reviews from our TripAdvisor Community

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Showing 495: English reviews
Prague, Czech Republic
Reviewed 2 days ago NEW

Generally, the hotel was good, but not perfect. What is perfect is location near to Landstrasser Hauptstrasse just few steps from Wien Mitte station. But my expectation was little bit higher than reality.

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Helpful?
Thank rdrobnak
London
Reviewed 3 days ago NEW

I was visiting Vienna as somewhere I'd always wanted to see, and combining it with a trip to the Christmas markets. I booked this hotel as it was resonably priced and fairly central. My flight was delayed, and I ended up getting the CAT into the centre arriving at about 11.30. I was a bit worried being on my own,...

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Thank LondonClaireW
Torquay, United Kingdom
Reviewed 4 days ago NEW

There is really nothing to complain about concerning this hotel. The rooms are fine, the situation excellent (less than 10 minutes from the S7 and CAT stations to the airport). The free Wi-Fi is OK. The breakfast buffet is excellent. Well worth including in any comparison.

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Helpful?
Thank tqriviera
Mercure_Biedermeier, Guest Relations at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear tqriviera, thank you so much for your great feedback concerning our house. We are very happy that everything was ok for you and thank you so much again for the excellent feedback about our breakfast buffet. A good start in the morning, with a fresh and varied breakfast is very important to us. Thank you again for sharing your...

London, United Kingdom
Reviewed 2 weeks ago

The hotel is well situated, with only a 10 min walk to the city center and 5 mins to Wien Mitte from which you can travel to most of the city. We stayed in a privilege room, which was a fairly decent size, although the toilet was in a separate room from basin/ bathroom, which was very small. The room...

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Helpful?
Thank Daniel P
Mercure_Biedermeier, Guest Relations at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear Daniel P, thank you so much for your good review "Good location and friendly staff" on Tripadvisor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

Reviewed 2 weeks ago via mobile

Great hotel, easy access straight from the airport. Train is quick and cheap. Rooms are clean, well appointed and beds are comfortable. When you leave the train station I would recommend stopping at the spar for essentials, it's cheap and lots of freshly made foods - the supermarket next to the hotel is not great. Staff are friendly and helpful.

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1Thank Charlotte B
Mercure_Biedermeier, Guest Relations Manager at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear Charlotte B, we very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality...

Cannes
Reviewed 2 weeks ago

Stayed here for 1 night in November 2016. I arrived at 10AM due to an early flight and my room was already accessible. What a service! Room was heated and was very large! Breakfast is also very good with a lot of choice.

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Helpful?
Thank Schaekie
Mercure_Biedermeier, Guest Relations Manager at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear Schaekie, we very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

Calgary, Canada
Reviewed 3 weeks ago

Small hotel which is in the old world style and yet wonderfully comfortable for both short 4 day stays or longer weeks. Rooms are good and comfortable. Housekeeping is excellent. Service inmost languages is excellent

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Helpful?
Thank plle1
Mercure_Biedermeier, Guest Relations at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear plle1, we very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. It is always a pleasure to receive positive feedback. We are very proud about your compliments concerning our house, housekeeping and service quality. It is so lovely to hear that you feel welcome in your room, we try always to establish our...

Khi
Reviewed 3 weeks ago via mobile

Everything was perfect except the lady receptionist, who I think didn't get her training on how to treat their guests . I had to wait more then 20mins just to catch her attention as she was busy on the phone . Later she was counting money in her cash register . She even forgot to take my passport for photocopy...

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Helpful?
Thank Zain K
Mercure_Biedermeier, Guest Relations at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear Zain K, thank you for your comments , we are very happy and proud about your positive feedback "Everything was perfect". Sorry for the inconveniences at the reception. We have already spoken with our front office team about your feedback, because our staff is our key to success: personality, amiability and professionalism are the most important qualities to make...

Helsinki, Finland
Reviewed 3 weeks ago

I was coming back to Vienna after 15 years and had good memories from Biedermeier. I really appreciate hotel that is located in old building, relying message from the past. Of course it could be shown more, being proud of Vienna history, now decoration is plain industrial "paintings" matching Mercure color world. Hotel is nicely located 5 min walk from...

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Thank mWrite
Mercure_Biedermeier, Guest Relations at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear Yann De Saint Pol, we very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. It is always a pleasure to receive positive feedback. I will share your comments and your feedback with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive...

Stockholm, Sweden
Reviewed 3 weeks ago

Mercure Grand Hotel Biedermeier is located on 10 minutes walking distance from Wiener Mitte, the railway and Metro station where all Vienna is easily reached. Despite this central location it is very quiet and intimate. It is also very close to some of the central tram lines and CAT, the fast train to the airport. The Stadtpark, a nice area,...

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Helpful?
Thank Sven43
Mercure_Biedermeier, Verwaltungsassistent at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear Sven43, we very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Fitness Center with Gym / Workout Room
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Shuttle Bus Service
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Mercure Grand Hotel Biedermeier Wien is a superior 4 star hotel in typical Biedermeier style, offering 198 rooms and suites. 1500 M from the city centre and St Stephens cathedral, the hotel is located in a quiet, heritage style Biedermeier arcade. 300 M away, you will find the subway and train stations as well as bus and tram stops. 16 Km from the airport. The hotel offers a cafe restaurant, hotel bar and the rustic Weissgerberstube pub. ... more   less 

Additional Information about Mercure Grand Hotel Biedermeier Wien

Address: Landstrasser Hauptstrasse 28, Vienna 1030, Austria
Location: Austria > Vienna Region > Vienna
Price Range: $83 - $211 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Grand Hotel Biedermeier Wien 4*
Number of rooms: 198
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travelocity, Odigeo, Orbitz, Priceline and ACCOR so you can book your Mercure Grand Hotel Biedermeier Wien reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Accor Grand Hotel Biedermeier Wien
Hotel Style:
#16 Spa Hotel in Vienna
#58 Family Hotel in Vienna
#63 Luxury Hotel in Vienna
#67 Romantic Hotel in Vienna
#74 Business Hotel in Vienna
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Questions & Answers

Here's what travelers have asked, with answers from Mercure Grand Hotel Biedermeier Wien staff and other travelers.
24 questions
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Questions? Get answers from Mercure Grand Hotel Biedermeier Wien staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“If you are looking forward for "Prestige Room" you can be little bit dissatisfied...”
 of 5 bubbles rdrobnak, 2 days ago | Read review
“Select a Privilege room”
 of 5 bubbles I9701WBdanielp, 2 weeks ago | Read review
“Due to the quiet location all rooms are probably to recommend”
 of 5 bubbles Sven43, 3 weeks ago | Read review
“Ask for the larger room that would be considered a suite.”
 of 5 bubbles Deb0926, 4 weeks ago | Read review
“Upper floors are better to see roofs of Wien by night”
 of 5 bubbles Giusefore, Oct 24, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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