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SO/ Vienna

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Traveler (2229)
Room & Suite (881)
Videos (1)
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About

#67 of 375 hotels in Vienna
Location
4.7
Cleanliness
4.7
Service
4.6
Value
4.1
Travelers' Choice
SO/ VIENNA is centrally located in downtown, which today has a thriving creative scene. The hotel boasts spectacular views of the inner city and the St. Stephens cathedral. In front of the hotel you have prime access to the Donaukanal, a popular stretch along the river that attracts sun-hungry locals in the summer. Take a walk along the water and discover an exciting mix of art, culture and eateries. Your stroll takes you past the sights in the Old Town and the docks of the Twin City Liner - a speed boat to Bratislava. All rooms feature breathtaking uninterrupted views over the city of Vienna, 40" HD TV, Rain Shower, Bathtub, Nespresso Coffee & Tea, complimentary Mini-bar, BOSE Sound System & Air Play. All rooms feature a monochromatic design in white, black or grey with a touch of Viennes art pieces.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Hot tub
Fitness Center with Gym / Workout Room
Bar / lounge
Nightclub / DJ
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Wifi
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Rooftop bar
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Massage
Neck massage
24-hour security
Baggage storage
Concierge
Gift shop
Newspaper
Non-smoking hotel
Butler service
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Additional bathroom
Desk
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Bathrobes
Dining area
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
Radio
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Trendy
River View
Languages Spoken
English, French, Russian, Bosnian and 11 more
2835Reviews36Q+A100Room tips
Traveler rating
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RugbyDave50 wrote a review Feb 17
Bagshot, United Kingdom411 contributions190 helpful votes
+1
An excellent hotel. The sky bar and restaurant have a Vegas style and view over Vienna. Service is excellent. The rooms have everything you need and are 100% clean. Bed ae very comfortable and the curtains provide complete black out. Located right in the center it is a great choice.
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Date of stay: February 2024Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Christian Klaus, Sonstige at SO/ Vienna
Responded 1 week ago
Dear Dave, Thank you for taking the time to share your experience at our hotel. We are delighted to hear that you had an excellent stay and that you enjoyed our Sky Bar and restaurant with their Vegas-style ambiance and stunning views over Vienna. Your kind words regarding our service are truly appreciated, and we are thrilled to know that our team was able to provide you with excellent service throughout your stay. It's also wonderful to hear that you found our rooms to be well-equipped, clean, and comfortable, with amenities that met your needs. We understand the importance of a good night's sleep, and we're glad that you found our beds comfortable and our blackout curtains effective. Our central location indeed offers convenience and easy access to the heart of Vienna, making it an ideal choice for travelers looking to explore the city. Thank you once again for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another memorable experience in the future. Warm regards, Christian E. Klaus General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Harkz & Bal wrote a review Aug 2022
78 contributions7 helpful votes
+1
Hotel's Favorite
The hotel had amazing views across the whole city and being in a central location meant that all the major sights were accessible by foot or public transport. The breakfast was great and overlooking the Danube canal from the 18th floor made it even more special. The only watch out would be the spa facilities - there is no swimming pool and only two jacuzzis. The room and provided amenities were also to a high standard. Special thanks to all the staff who went above and beyond to make ensure our stay exceeded our expectations for our anniversary stay especially Ehsam Kamjoo who went above and beyond.
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Christian Klaus, Sonstige at SO/ Vienna
Responded Sep 4, 2022
Dear Harkz-Bal, Thank you for your stay at SO/ Vienna! We are very happy that you fully enjoyed the time spent at our hotel. Your lovely feedback about our staff and especially our colleague Ehsan is very much appreciated. It would be a great pleasure to welcome you back soon with us in order to prepare you again a wonderful experience. Kind regards, Christian E. Klaus General Manager SO/ Vienna
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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klottoVienna_Austria wrote a review Feb 16
Vienna, Austria38 contributions19 helpful votes
Breakfast - what should I say; 10min waiting to be seated, 30min waiting for coffee, service is just incredible slow and lowest level. Then even the beautiful view does not matter anymore. Ok, they are obviously all very young and in training but at least give the impression that you already woke up this morning and be ready for work.
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Date of stay: February 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Christian Klaus, Sonstige at SO/ Vienna
Responded 1 week ago
Dear klotto, Thank you for sharing your feedback regarding your recent breakfast experience at our establishment. We sincerely apologize for the inconvenience and frustration you encountered due to the slow service you experienced. Your comments regarding the wait time to be seated and for coffee are deeply concerning, and we understand how this impacted your overall dining experience, overshadowing the beauty of the view. Please rest assured that we take your feedback seriously, and we will address the issues you raised with our team immediately to ensure that such delays are not repeated in the future. While we strive to provide exceptional service to all our guests, it is clear that we fell short of your expectations on this occasion. We acknowledge that our team members may be young and in training, but this should not compromise the level of service and professionalism expected from our staff. Your feedback serves as a valuable opportunity for us to reinforce the importance of prompt and efficient service delivery to our team members. We appreciate your patience and understanding, and we hope that you will give us another opportunity to demonstrate our commitment to providing a seamless and enjoyable dining experience during your next visit. Should you choose to return, please feel free to reach out to us directly, and I will ensure that your experience exceeds your expectations. Once again, please accept our sincere apologies for the inconvenience caused, and thank you for bringing this matter to our attention. Warm regards, Christian E. Klaus General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Tarrida wrote a review Feb 4
Jersey City, New Jersey78 contributions11 helpful votes
We stayed at this hotel for 3 nights and I can just say positive things about it. From the first minute we walked in, the receptionist gave us a warm welcome and informed us about the general hotel info. The room was really beautiful and spacious, with views to the Stephens Cathedral, and equipped with pretty much everything you need. We went to the SPA every day to relax and stay away from the cold, and also used our room bathtub which was also of much use. Big shoutout to “Das Loft”, where we had breakfast every day and also went for drinks one night- the views are spectacular, regardless of the time you go. Lastly, the location of the hotel was perfect as you can easily walk to the Inner Stadt, to some landmarks like the Cathedral, Prater Park, or Homburg, and you have U-Bahn stops just 2 mins walking so that helped too. We will definitely return to this hotel in the future!
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Christian Klaus, Sonstige at SO/ Vienna
Responded 1 week ago
Dear tarrida68, Thank you for taking the time to share your experience with us. We are delighted to hear that your recent stay at our hotel was met with such positive feedback. It brings us immense pleasure to know that you enjoyed various aspects of your stay, from the warm welcome extended by our receptionist to the comfort and beauty of your room, complete with stunning views of Stephens Cathedral. We are glad to learn that you found our amenities, including the SPA and room bathtub, conducive to relaxation and comfort. Additionally, we are thrilled that you appreciated your dining experiences at "Das Loft Wien" and were captivated by the spectacular views it offers. It is heartening to know that our central location served as a convenient base for exploring Vienna's iconic landmarks and attractions, and that you found the proximity to U-Bahn stops beneficial for your travels around the city. Your kind words serve as a testament to our commitment to providing exceptional service and ensuring memorable experiences for our guests. We truly value your patronage and look forward to welcoming you back to our hotel on your future visits to Vienna. Warm regards, Christian E. Klaus General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Thila wrote a review Jan 2024
Kuala Lumpur, Malaysia18 contributions22 helpful votes
+1
Vienna, Austria’s capital, lies in the country’s east on the Danube River. Went to visited old Danube but unfortunately I unable to take many pictures as it’s dark and raining. Weather was 1 degree and rain. I wish I could have gone there on day time. Definitely beautiful. The city is also known for its Imperial palaces, including Schönbrunn, the Habsburgs’ summer residence. Amazing and unbelievable architectures. New year in Vienna 1/1/2024
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Date of stay: January 2024Trip type: Traveled as a couple
Room Tip: - I would advice start your tour early in winter , due to bad weather in the evening.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Christian Klaus, Sonstige at SO/ Vienna
Responded 4 weeks ago
Dear Guest, Thank you for sharing your experience of visiting Vienna, Austria's capital, and for highlighting some of its notable attractions, such as the old Danube and the Imperial palaces, including Schönbrunn. We regret to hear that you were unable to take many pictures of the old Danube due to the dark and rainy weather. Indeed, weather conditions can sometimes impact outdoor activities, but we are glad to hear that you still found the city to be beautiful despite the circumstances. Vienna is indeed renowned for its stunning architecture, and we are delighted that you found the Imperial palaces to be amazing and their architecture unbelievable. We hope that despite the weather, you were able to appreciate the grandeur and history of these iconic landmarks. Thank you for choosing to visit Vienna, and we hope to have the pleasure of welcoming you back under more favorable weather conditions in the future. Warm regards, your SO/ Vienna team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Tanis R wrote a review Jan 2024
16 contributions3 helpful votes
Horrible service, we walked out before we got our drinks because they were so rude and the split our party half up and half down the elevator. Don’t waste your time standing in line! The view might be good but the bad service isn’t worth wasting your time for!
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Date of stay: January 2024Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Christian Klaus, Sonstige at SO/ Vienna
Responded 4 weeks ago
Dear Guest, We sincerely apologize for the disappointing experience you encountered during your recent visit to our establishment. It is disheartening to hear that you found our service to be below par and that your party was separated in the elevator, causing further inconvenience. Please rest assured that we take your feedback seriously, and we will be conducting a thorough review of our service standards to ensure that all guests receive the attentive and courteous treatment they deserve. We understand the importance of providing a welcoming and seamless experience, and we regret that we fell short of meeting your expectations in this regard. We apologize for any inconvenience caused by the wait and the perceived rudeness of our staff. Your feedback will be shared with our team to address any shortcomings and to prevent similar incidents from occurring in the future. Thank you for bringing these matters to our attention, and we hope that you will consider giving us another chance to provide you with the exceptional service and experience that we strive to deliver. Warm regards, your SO/ Vienna team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Lynda M wrote a review Jan 2024
Perth, Australia72 contributions75 helpful votes
We really enjoyed our 5 day stay at SO Vienna. We were there for the Christmas Markets and the location was perfect for access to the tram and train as most of the markets require public transport. Our room was called a Cosy Room. It was beautifully clean and we had windows which opened, which is important for me. Our rate included a beautiful breakfast which is on the 18th floor and commands an almost 360 degree view above Vienna. It was sensational. The front desk staff were super helpful and very friendly. They do have a restaurant on 18th floor which you can go to for dinner, but it is very expensive but again, the view is breathtaking. There is a bar up there as well for a casual drink and snack but it gets very busy.
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Date of stay: November 2023
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Take a quick walk across the bridge to St Stephen's Cathedral. It is well worth the visit and...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Christian Klaus, Sonstige at SO/ Vienna
Responded 4 weeks ago
Dear Guest, Thank you for taking the time to share your experience of your recent 5-day stay at SO Vienna. We are delighted to hear that you had an enjoyable time exploring the Christmas Markets and that our hotel's location proved to be convenient for accessing public transport. We are thrilled that you found your room to be beautifully clean and equipped with windows that open, catering to your preferences. It's wonderful to know that you thoroughly enjoyed our breakfast on the 18th floor, with its stunning views overlooking Vienna. We strive to provide our guests with a memorable dining experience, and we are pleased that we succeeded in delivering something sensational for you. Your kind words about our front desk staff are greatly appreciated. Providing helpful and friendly service is a top priority for us, and it's gratifying to hear that our team made a positive impression on you. We understand your feedback regarding the pricing of our restaurant and the busyness of our bar on the 18th floor. We continuously review our offerings to ensure they align with the expectations of our guests, and we appreciate your input. Thank you for choosing SO Vienna for your stay, and we hope to have the pleasure of welcoming you back for another memorable visit in the future. Warm regards, your SO/ Vienna team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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FarAway273720 wrote a review Dec 2023
Luxembourg12 contributions
Very nice and luxury stay at the SO/ Vienna hotel. Magnificent hotel with nice rooms and accommodations. Fàntastic view at the bar / restaurant. And a dedicated and very friendly staff. Many thanks to all
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Review collected in partnership with Accorhotels.com
Date of stay: December 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled solo
This review is the subjective opinion of an individual traveler and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Christian Klaus, Sonstige at SO/ Vienna
Responded 4 weeks ago
Dear guest, Thank you for taking the time to share your experience at SO/ Vienna hotel. We are delighted to hear that you had a very nice and luxurious stay with us, and that you found our hotel magnificent with its nice rooms and accommodations. It's wonderful to know that you enjoyed the fantastic view from our bar/restaurant area. We take great pride in offering our guests stunning vistas of the city to complement their dining and relaxation experiences. Your kind words about our dedicated and friendly staff are truly appreciated. Providing exceptional service is at the heart of what we do, and it's rewarding to hear that our team's efforts contributed positively to your stay. We sincerely thank you for choosing to stay with us and for acknowledging the efforts of our team. We look forward to welcoming you back for another memorable stay at SO/ Vienna hotel in the future. Warm regards, your SO/ Vienna Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC nor of its partners.
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Matteo wrote a review Dec 2023
Rome, Italy17 contributions16 helpful votes
We were in Vienna for 4 days. We waited over 2 Hours for a table that we booked for dinner months earlier. We were also guests of the hotel, and this treatment can’t be accepted. Maybe someone should be fired, all’ of this is not fair. NOT COME HERE! STAY OUT!
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Date of stay: December 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Christian Klaus, Sonstige at SO/ Vienna
Responded 4 weeks ago
Dear matteoser, Thank you for taking the time to share your feedback with us. We sincerely apologize for the unacceptable experience you encountered during your recent visit to our restaurant. It is deeply concerning to hear that you had to wait for over two hours for a table, especially after having made a reservation months in advance. This falls far below the standard of service we strive to provide to all our guests, and for this, we are truly sorry. Please rest assured that we take your comments seriously and will be conducting a thorough investigation into the circumstances surrounding your experience. Our aim is to understand what led to this lapse in service and take appropriate measures to ensure that it does not happen again in the future. We understand your frustration and disappointment, and we want to assure you that your concerns have been heard loud and clear. We value your patronage and deeply regret that we failed to meet your expectations on this occasion. Once again, we apologize for the inconvenience caused, and we hope that you will give us another opportunity to regain your trust in the future. Sincerely, your SO/ Vienna Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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marie s wrote a review Nov 2023
8 contributions1 helpful vote
Amazing hotel Super clean Super comfy beds Superb service Good location, with a subway right infront of the hotel and only 1 station away from vienna's best plaza Has a great restaurant/bar on the 18th floor with amazing food and fabolous drinks
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Date of stay: November 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Christian Klaus, Sonstige at SO/ Vienna
Responded Nov 27, 2023
Dear Marie, Thank you very much for taking the time to share your feedback with us. We are delighted to hear that your experience at our hotel was nothing short of amazing. It is truly gratifying to know that you found our hotel to be exceptionally clean, and that our beds provided the comfort you desired during your stay. We take great pride in maintaining high standards of cleanliness and ensuring that our guests have a comfortable and enjoyable stay. Your appreciation of our superb service is deeply valued by our team. We strive to provide the highest level of hospitality, and it is rewarding to learn that our efforts have contributed to a positive impression. We are pleased to hear that our hotel's location, with the subway conveniently located in front, met your expectations. The proximity to Vienna's best plaza, just one station away, adds to the convenience and accessibility for our guests. Moreover, we are thrilled that you enjoyed the offerings at our restaurant and bar on the 18th floor. Your description of the food as amazing and the drinks as fabulous is truly heartening. We continuously aim to provide a diverse and delectable culinary experience for our guests, and your positive feedback reinforces our commitment to excellence. Once again, we appreciate your kind words and recommendation. It was our pleasure to host you, and we look forward to welcoming you back for another exceptional stay in the future. Warm regards, Your SO/ Vienna Hotel Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$180 - $283 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sofitel vienna stephansdom hotel vienna
LOCATION
AustriaVienna RegionViennaLeopoldstadt
NUMBER OF ROOMS
182
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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SO/ VIENNA - Updated 2024 Prices & Hotel Reviews (Austria)

Frequently Asked Questions about SO/ Vienna
Which popular attractions are close to SO/ Vienna?
Nearby attractions include Church of the Jesuits (0.3 miles), Hard Rock Cafe Vienna (0.2 miles), and Vienna Nights Pub Crawl (0.3 miles).
What are some of the property amenities at SO/ Vienna?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
Which room amenities are available at SO/ Vienna?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at SO/ Vienna?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at SO/ Vienna?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to SO/ Vienna?
Conveniently located restaurants include ef16 Restaurant, Vinothek W-Einkehr, and Schachtelwirt.
Are there opportunities to exercise at SO/ Vienna?
Yes, guests have access to a fitness center and a sauna during their stay.
Does SO/ Vienna have airport transportation?
Yes, SO/ Vienna offers airport transportation for guests. We recommend calling ahead to confirm details.
Is SO/ Vienna located near the city center?
Yes, it is 0.4 miles away from the center of Vienna.
Are any cleaning services offered at SO/ Vienna?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at SO/ Vienna?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.