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Praterstrasse 1, Vienna 1020 Austria
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COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Hotel direct offer!Magnifique Suites
$217
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Free cancellation until 07/07/22
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Traveler (2060)
Room & Suite (467)
Videos (1)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 05/14/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from SO/ VIENNA
Updated 05/14/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#60 of 391 hotels in Vienna
Location
Cleanliness
Service
Value
Travelers' Choice
SO/ VIENNA is centrally located in downtown, which today has a thriving creative scene. The hotel boasts spectacular views of the inner city and the St. Stephens cathedral. In front of the hotel you have prime access to the Donaukanal, a popular stretch along the river that attracts sun-hungry locals in the summer. Take a walk along the water and discover an exciting mix of art, culture and eateries. Your stroll takes you past the sights in the Old Town and the docks of the Twin City Liner - a speed boat to Bratislava. All rooms feature breathtaking uninterrupted views over the city of Vienna, 40" HD TV, Sofitel MyBed, Hermès Bath Amenities, Rain Shower, Bathtub, Nespresso Coffee & Tea, complimentary Mini-bar, BOSE Sound System & Air Play, SO Yoga Kit. All rooms feature a monochromatic design in white, black or grey with a touch of Viennes art pieces.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Hot tub
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Center with Internet Access
Wifi
Sauna
Restaurant
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Rooftop bar
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Massage
Neck massage
Baggage storage
Concierge
Gift shop
Newspaper
Non-smoking hotel
Butler service
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Additional bathroom
Desk
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Bathrobes
Dining area
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
Radio
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
River View
Languages Spoken
English, French, Russian, Bosnian and 11 more
Hotel links
Special Price:Magnifique Suites

Location

Full view
100Great for walkers
Grade: 100 out of 100
231Restaurantswithin 0.3 miles
65Attractionswithin 0.3 miles
2688Reviews33Q+A100Room tips
Traveler rating
  • 1,811
  • 593
  • 183
  • 57
  • 44
Time of year
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Popular mentions
remoo77789 wrote a review Jan 12
Geneva, Switzerland1 contribution
This is the second time that i booked this hotel. It was to celebrate my birthday, the hotel is just amazing. This is one of my favorite place on Earth and will come back again for sure ! Do not hesitate to visit this place is really special, you’ve love it ! We had the black suite and again just more than expected was amazing. Breakfast in the rooftop still whouahhhh! The food @ das Loft is really good ! A big thank you to Beatrice F who made my stay just very special ! Once again thank la to you and your amazing Teams.
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Review collected in partnership with Accorhotels.com
Date of stay: January 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
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Response from Christian Klaus, Sonstige at SO/ VIENNA
Responded 4 days ago
Dear remoo77789, Thank you for sharing your feedback after your stay at SO/ Vienna! It is a great pleasure to read that you had a wonderful time celebrating your birthday with us. Your nice words about the hotel's design, our service and especially the commitment of our Welcome Manager Béatrice are very much appreciated. We are looking forward to welcoming back soon at our hotel in order to prepare you again an enjoyable experience. Kind regards, Christian E. Klaus General Manager SO/ Vienna
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Lucas L wrote a review Sep 2020
Basel, Switzerland11 contributions10 helpful votes
+1
Hotel's Favorite
Very designed and stylish hotel, big and well equipped room which provides amazing views over Vienna, excellent dinner/drinks and lovely staff at Das Loft!!! Area for improvement: the staff of front desk are really cold Disappointing: spa shutdown due to Covid-19, whereas other hotels kept theirs open at the same time
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Date of stay: September 2020Trip type: Traveled as a couple
2 Helpful votes
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Response from Christian Klaus, Sonstige at SO/ VIENNA
Responded Sep 10, 2020
Dear 376lucasl, Thank you for your positive feedback! We are delighted that you fully enjoyed the room's facilities and our services, especially at our Das LOFT bar. Your nice words are very much appreciated and have been shared with the team. However, I regret the welcome you experienced at our reception. Our Just Say SO Manager has been informed and will review your comment with his team. Please accept our apologies. Indeed, we decided to keep our spa closed after the reopening in June due to a low demand in summer. (Massages and treatments were available with a reservation until 24h in advance.) We will now reopen our wellness area this Saturday September 12th. Our spa team is looking forward to prepare our guests a relaxing moment again. We hope to welcome you back soon at SO/ Vienna. Kind regards, Christian Klaus General Manager SO/ Vienna
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giannis k wrote a review Jan 4
2 contributions
what can i say about this hotel ! i have travelled alot in my life and this hotel is highly recommended !!! the staff is very friendly and always there to help you for your needs . the bar/restaurant on the 18th floor amazing and good service ! the rooms are big with a nice view !!! not far away from the city center .
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Date of stay: December 2021
Location
Service
Sleep Quality
Room Tip: great view !! Quite rooms
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Response from Christian Klaus, Sonstige at SO/ VIENNA
Responded 1 week ago
Dear giannisk761, Thank you for sharing your feedback! It is a great pleasure to read your comments regarding your stay at SO/ Vienna. We are delighted that you spent an enjoyable moment at our hotel. Your nice words about our staff and the service concept are very much appreciated as well as your recommendation. We hope to welcome you back soon with us. Kind regards, Christian E. Klaus General Manager SO/ Vienna
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pfeifferirene_63 wrote a review Dec 2021
Graz, Austria11 contributions3 helpful votes
IT was a very warm welcome and an extraordinary Service. You feel the pleasure of the staff to be reopened and the pleasure to do a special Service to the customer. We enjoyed it to see the uincredible views from our room and also from the loft terrace
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Review collected in partnership with Accorhotels.com
Date of stay: December 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
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Response from Christian Klaus, Sonstige at SO/ VIENNA
Responded 1 week ago
Dear pfeifferirene_63, Thank you for sharing your feedback! We are delighted that you spent a wonderful stay at SO/ Vienna enjoying the view of the city as well as our Das LOFT restaurant. Your nice words about our service concept are very much appreciated. The team is happy to prepare our guests a lovely experience again. We are looking forward to welcoming you back soon with us. Kind regards, Christian E. Klaus, General Manager SO/ Vienna
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hkniitty wrote a review Nov 2021
1 contribution1 helpful vote
Stayed before also SO. Now realized the service was not so good. Not welcome drink. And some problems with the check in and check out. Finally made it. Bed was not good. Muggy. Perhaps old already? Next time consider other hotel in Vienna.
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Review collected in partnership with Accorhotels.com
Date of stay: November 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
1 Helpful vote
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Response from Christian Klaus, Sonstige at SO/ VIENNA
Responded Nov 27, 2021
Dear hkniitty, Thank you for sharing your feedback about your recent visit at SO/ Vienna ! We regret that we didn't provide an attentive and personalized service during your last stay with us. Please be assured that our high service standards didn't change due to the lifestyle brand SO/. I have spoken to the operational managers for implementing the necessary actions to fulfill our host role. Besides, we are sorry for the poor experience you had with our "MyBed". We offer our guests the "MyBed" concept which consists of two mattresses and a cover made out of down. Due to the additional cover, the bed is extra soft and it feels like sleeping on air. Our Neat & Tidy team can remove this extra down cover for your next stay of course, so that you can enjoy again a good night’s rest. Furthermore, we will rely on new training sessions to ensure that the bed is correctly prepared. We kindly apologize for the inconveniences! We would be more than happy to welcome you back soon with us in order to prepare you a more enjoyable experience. Do not hesitate to contact us when travelling back to Vienna. Kind regards, Christian E. Klaus General Manager SO/ Vienna
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PRICE RANGE
$230 - $434 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sofitel vienna stephansdom hotel vienna
LOCATION
AustriaVienna RegionViennaLeopoldstadt
NUMBER OF ROOMS
182
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Frequently Asked Questions about SO/ VIENNA
Which popular attractions are close to SO/ VIENNA?
Nearby attractions include Church of the Jesuits (0.3 miles), Dominican Church (0.3 miles), and Jazzland (0.2 miles).
What are some of the property amenities at SO/ VIENNA?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
Which room amenities are available at SO/ VIENNA?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at SO/ VIENNA?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at SO/ VIENNA?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to SO/ VIENNA?
Conveniently located restaurants include ef16 Restaurant, Fenster Café, and Family and Friends.
Are there opportunities to exercise at SO/ VIENNA?
Yes, guests have access to a fitness center and a sauna during their stay.
Does SO/ VIENNA have airport transportation?
Yes, SO/ VIENNA offers airport transportation for guests. We recommend calling ahead to confirm details.
Is SO/ VIENNA located near the city center?
Yes, it is 0.4 miles away from the center of Vienna.
Are any cleaning services offered at SO/ VIENNA?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at SO/ VIENNA?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.