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ARCOTEL Donauzentrum Wien

Wagramer Strasse 83-85, Vienna 1220 Austria
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Room & Suite (45)
Dining (13)


#231 of 375 hotels in Vienna
Finding an ideal family-friendly hotel in Vienna does not have to be difficult. Welcome to ARCOTEL Donauzentrum, a nice option for travelers like you.Given the close proximity of popular landmarks, such as Danube Tower (1.4 mi) and Trinitarierkirche zum Heiligen Franz von Assisi (1.8 mi), guests of ARCOTEL Donauzentrum can easily experience some of Vienna's most well known attractions. Guest rooms offer amenities such as a flat screen TV, air conditioning, and a desk, and guests can go online with free wifi offered by the hotel. ARCOTEL Donauzentrum features a 24 hour front desk, a concierge, and 24 hour check-in, to help make your stay more enjoyable. The property also boasts free breakfast. If you are driving to ARCOTEL Donauzentrum, parking is available. During your visit, be sure to check out one of Vienna's popular wine bars such as Weinstand, Heuriger Richard Lentner, and Heuriger Zum Binder - Altes Haus, all a short distance from ARCOTEL Donauzentrum. If you are interested in exploring Vienna, check out one of the castles, such as Vienna Pass, Palais Schönborn-Batthyány, and Schloss Neugebäude. ARCOTEL Donauzentrum looks forward to welcoming you on your visit to Vienna.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Free breakfast
Children Activities (Kid / Family Friendly)
Airport transportation
Business Center with Internet Access
Meeting rooms
Baggage storage
Parking garage
Bar / lounge
Breakfast available
Breakfast buffet
Snack bar
Vending machine
Taxi service
Fax / photocopying
Convenience store
Currency exchange
Gift shop
Non-smoking hotel
ATM on site
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Good to know
Languages Spoken
English, German


Full view
75Somewhat walkable
Grade: 75 out of 100
32Restaurantswithin 0.3 miles
5Attractionswithin 0.3 miles
112Reviews4Q+A3Room tips
Traveler rating
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Popular mentions
1. Very highly priced hotel with less amenities 2. No kettle and mini fridge in the room 3.Uncomfortable beds. 4. Breakfast is not so good. No variety of food, no bread items, no toaster, no fruits. Sometimes they keep old fruits. Canteen employees are not responsive and most of the time are deaf. 5. Reception people are OK, but are most of the time helpless and always say sorry for the things that are not available. Feedback system is unresponsive.
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The Arcotel DZ is good value, but it definitely isn’t for everyone. It is situated in the 22nd district, which is a ‘new development’ type working class suburb. The area is dreary and devoid of charm, with rows and rows of council estate blocks and pretty much nothing else. The centre of town, where all the sites are, is about a twenty minute ride on the underground – hardly the end of the world, but an inconvenience if that is the main reason you are in the city. And as for eating options, you are basically stuck with the fast food type places in the large shopping centre connected to the hotel. I go to Vienna only because I have business in the 22nd district, so I will definitely stay here again – but if it is your first time in Vienna and you want to see the sights and generally soak up the Vienna atmosphere, I would advise that you stay somewhere closer to the centre.
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Dreadful place. It is the epitome of 'style' over substance. No kettle or tea or coffee in the room, the furniture is cheap and nasty while trying to give the impression of being 'stylish'. Air con/heating doesn't work or, if it does, I am unable to figure it out so I am sitting shivering in my room at the moment; I'm considering sleeping in the corridor outside because it is like a sauna out there. Got a 'reduced' rate of €100 per night so an absolute bargain - was asked to pay up front when I arrived but what they laughingly call the 'front desk' were unable to give me an invoice for my stay. Avoid; I will in future.
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Location is great. Metro station close by takes you into the center of town in around 12 minutes. The hotel is attached to a massive shopping mall with dozens of restaurants. The open plan bathroom was a first experience. My only major complaint is that there is only one nespresso machine in the lobby and it was out of order so no way of drinking a morning coffee before the dining room opens., for me this is a deal breaker so we won't be returning. The inclusive breakfast is ok but nothing to write home about. Overall ok but I'm sure for €100 a night there are better accommodations to be found.
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Response from Front Office D, Front Office Manager at ARCOTEL Donauzentrum Wien
Responded Feb 16, 2020
Dear Mr. Marc B Thank you very much for taking the time to share your feedback with us. This is the most valuable source for us in order to improve our product and service continuously. We are very happy to learn, that you enjoyed your stay with us especially with the location and the rooms. As the coffee machine is fixed again, we really hope that this has not completely clouded your stay and we would be really happy if you change your mind and would decide to spend another stay, here in our ARCOTEL Donauzentrum. Kind regards, Your ARCOTEL Donauzentrum team
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Do not expect much from this hotel. Clean and large rooms. Ideal for a good night of sleep. Although it is not close to tourist attractions, there is a Subway line which is easily accessible (4 minute walk) from the hotel. There is also a bus stop for the airport bus in front of the hotel.
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Response from Front Office D, Front Office at ARCOTEL Donauzentrum Wien
Responded Jan 20, 2020
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Your ARCOTEL Donauzentrum Team
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$112 - $210 (Based on Average Rates for a Standard Room)
AustriaVienna RegionViennaKagran / Donaustadt
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Frequently Asked Questions about ARCOTEL Donauzentrum Wien
Which popular attractions are close to ARCOTEL Donauzentrum Wien?
Nearby attractions include Donau Zentrum (0.07 miles), Albert Schultz Eishalle (0.2 miles), and Platz der Menschenrechte (0.2 miles).
What are some of the property amenities at ARCOTEL Donauzentrum Wien?
Some of the more popular amenities offered include free wifi, free breakfast, and a lounge.
Which room amenities are available at ARCOTEL Donauzentrum Wien?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at ARCOTEL Donauzentrum Wien?
Guests can enjoy free breakfast, a lounge, and a snack bar during their stay.
Is parking available at ARCOTEL Donauzentrum Wien?
Yes, a parking garage, paid private parking on-site, and secured parking are available to guests.
What are some restaurants close to ARCOTEL Donauzentrum Wien?
Conveniently located restaurants include Saloon Donau Plex, Le Burger, and Curry On Fire.
Does ARCOTEL Donauzentrum Wien have an airport shuttle?
Yes, ARCOTEL Donauzentrum Wien offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at ARCOTEL Donauzentrum Wien?
Yes, dry cleaning and laundry service are offered to guests.
Does ARCOTEL Donauzentrum Wien offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Which languages are spoken by the staff at ARCOTEL Donauzentrum Wien?
The staff speaks multiple languages, including English and German.
Are there any historical sites close to ARCOTEL Donauzentrum Wien?
Many travelers enjoy visiting Historic Center of Vienna (3.8 miles), Belvedere Museum (4.3 miles), and Ringstrasse (4.0 miles).