A-ROSA Resort Kitzbuehel
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About
#7 of 46 hotels in Kitzbuhel
Location
4.6
Cleanliness
4.6
Service
4.4
Value
4.1
2023 Travelers' Choice Best of the Best
Kitzbühel - sophisticated charm, majestic scenery.Built in the style of a Tyrolean castle, the A-ROSA Kitzbühel perches on the sunny side of the valley, surrounded by the most beautiful 9-hole golf course in Austria. The views sweep over lush greens from the Wilder Kaiser region to the famous Streif. Kitzbühel is a year-round meeting place for athlets and sports enthusiasts in search of sublime nature and international flair paired with the authentic Tyrolean lifestyle.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Bicycle rental
Golf course
Babysitting
Parking
Wifi
Indoor pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Bar / lounge
Restaurant
Breakfast buffet
Breakfast in the room
Skiing
Children Activities (Kid / Family Friendly)
Kids club
Pets Allowed ( Dog / Pet Friendly )
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Foot massage
Full body massage
Hammam
Massage
Salon
Steam room
Ski In / Ski Out
Baggage storage
Concierge
Non-smoking hotel
Dry cleaning
Laundry service
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Room features
Bathrobes
Air conditioning
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Park View
Green
Languages Spoken
German
Location
56Somewhat walkable
Grade: 56 out of 100
48Restaurantswithin 0.75 miles
28Attractionswithin 0.75 miles
Ried Kaps 7, Kitzbuhel 6370 Austria
Name/address in local language
Getting there
Rental CarsSee all Kitzbuhel rental cars
1098Reviews13Q+A41Room tips
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The hotel was amazing. The Best Spa I ever saw. The Stuff was very kind and friendly. I definitely come back. I drank the best Espresso Martini in my life. I ate the best sushi in the best atmosphere.
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Date of stay: February 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Gastgeber Kitzbühel, Gästeservice/Empfang at A-ROSA Resort Kitzbuehel
Responded 4 days ago
Dear N6807DA, thank you very much for your wonderful feedback and all the lovely words to your stay. We are very glad that you enjoyed your stay to the fullest and had a great time. We are looking forward to see you again very soon and wish you all the best. Yours guest relations manager, Melanie Huber
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We just did a wellness hotel from Stanglwirt to Preidlhof and ended at A-Rosa which was our least favorite. It did have the largest room and all very new and modern feeling. But the greeting at reception wasn't quite as thorough as at the other two. No explanation of where anything was, the dining situation etc. So we found our way of course and the saunas were great. Dinner was buffet style and was okay but not as good as the other places. And my biggest disappointment was the sauna was closed due to technical problems the day of check out. Oh well, onto the next adventure!
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Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Booked 5 nights ski trip with family and friends first week in February. After reading reviews we decided to book this hotel and we were fully aware that it was not based directly in the town and a shuttle bus was available to transport you to and from ski lift. The reviews stated that this was very efficient and wait times were minimal. On arrival we were checked in by very friendly staff. The hotel is very big and it was quite a walk to and from our rooms. Our rooms were very spacious and comfortable. Tea and coffee facilities would have been nice in the room. We were half board and I have to say the breakfast and evening buffet were very comprehensive and exceptional quality. If I had one small complaint it would be the fact that beef was the main meat on the menu for three nights in a row but again the food was exceptional. The main reason we would not return is the the arrangements to and from the ski lift. Leaving the hotel in the morning was busy and had to wait 30 mins most mornings. The main problem was trying to get back to the hotel after a days skiing . ABSOLUTE CHAOS is the best way to describe it. There is a car park where the shuttle collects guests however, there is no designated parking area and the shuttle could park in any space .This creates a problem as you could have been waiting 20 minutes assuming the shuttle will park where you are waiting. Then it arrives and parks 50 feet the other side and people who have just got off the gondola get straight on and your left waiting for the next shuttle. Then the same thing happens again and the shuttles stop at 4.30 regardless. On three occasions we were left and had to pay for a taxi back to the hotel . We felt this was very unacceptable for a 5 star hotel to treat guests this way. On one occasion after we were standing waiting for 30 minutes the shuttle arrived and we quickly boarded . Chaos followed as other people tried to get on. The women driver was so rude to us saying we shouldn't of got on without her loading our skis herself. After waiting 30 minutes and already previously paying for 3 taxis we were staying put. Again she was very rude the whole ride back to the hotel and was very unacceptable behaviour from their staff member. This shuttle service needs to be addressed as it let down our whole experience of our trip. On a plus point all other staff were very friendly and professional throughout or stay .…
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Date of stay: February 2023
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
I have read some of the poor reviews left by other guests. It is understandable that different people will have different experiences about a given hotel, but I find some of the reviews difficult to understand. Yes, perhaps the are some aspects of this massive hotel that could be improved by investing in renovation. My wife and myself came to A-Rosa for our 20th anniversary. I am Italian and she is British. We wanted to enjoy our ski&SPA experience and we chose A-Rosa. The hotel is fantastically located. A ski shuttle is run very efficiently to/from the main ski resort. The breakfast and dinner buffet was extraordinary. Impeccable service and great variety of food. The quality of food was excellent. The SPA area also met our expectations. We were absolutely blown away buy Toby’s SPA experience in the main sauna. I have been in many SPA’s before, but I have never had such an amazing experience. Toby managed to create a unique blend of music, aromas and “heat management” that made it the highlight of our day at A-Rosa. Thanks Toby!!! The staff were friendly and helpful everywhere. Surely this is not a cheap hotel. Those who rated it “overpriced” may have to go somewhere cheaper, rather than criticise. Surely we spend a considerable amount of money, but we felt like it was well worth it.…
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Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Tor C wrote a review Jan 2023
I have just got back from a four-night stay at A-Rosa and wanted to leave a review as I spent ages reading others before our trip. I have to say that unfortunately I agree with many of the more negative reviews here. This is a four-star hotel at most and incredibly overpriced for the service and facilities at the hotel. The rooms aren't bad - the bathroom being the best part, but weird single beds pushed together and individual duvets. TV was also terrible and remote hardly worked, nor did the Wifi which had terrible signal throughout the hotel. Also no tea and coffee facilities in the room, which was a shame. The breakfast was fantastic and the best part of the hotel - an incredible choice of food and all top quality. Really great! The dinner was also good and a great selection that changed regularly. The salad bar and bread selection fantastic. Drinks, however, are expensive, although I guess that is to be expected in a ski resort. The bar service is also quite slow. The shuttle service is great - we never had to wait more than 30 seconds! Shout out to the drivers who were friendly and always there to help. The spa felt dated - towels and robes not plush and need updating. Overall, I wouldn't stay here again. The hotel is very expensive and I think your money would go further at a more authentic Austrian hotel in the town centre. It was the small things that annoyed me at the hotel, and it's the small details that can make a hotel stand out from the crowd and go the extra mile. Sadly, the A-Rosa didn't do that for me - a lot needs to be updated here to make this the really luxurious, five-star experience it claims to be. …
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Date of stay: January 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The first part of our stay was as guests on a Corporate Event and service was generally attentive and to the level expected at this grace hotel. We extended privately one night and once the slick Audi event team left we discovered the real hotel. Ignored when we returned in a taxis with our skis. A request for a restaurant suggestion met with no solutions from reception just being told the steak restaurant was closed on Sundays . We quiz in town options still no help offered. Drink at the bar plus nachos which were very poor. Check out next morning was the first time ever at a hotel ! called for our cases to be collected and asked to wait till 8am after our transfer was due ! On arrival 4.30 having traveled all day we tried to order room service as were starving Not possible, they then offered the restaurant we went for a snack then told it was closed. We excused this at the time as the hotel was preparing for a huge corporate event. But really this was a flavour of the real service levels in the hotel. Towels small not refreshed at turndown. No glasses or bottles water in room. No snacks Pool is really not warm enough. No hot spa baths Positives Breakfast offering varied, eggs average, waitresses quite helpful. Hair salon lady friendly and helpful. Ski shop gentleman was super friendly and helpful, above and beyond, even offering lift and runs advice . He was the only one to try and help us find a restaurant for dinner in Sunday. Had thought we might return in Feb for a family trip but no.…
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Date of stay: January 2023Trip type: Traveled as a couple
Room Tip: Beware taxis drivers who refuse card or payment by phone take cash
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
I don't even understand, it's a 5-star hotel, and the furniture in the room is overused, the leather sofa is disgusting, the bathrobe has been washed a thousand times. The food and service are perfect, but if A-Rosa wants to remain a luxury hotel, then a thorough renovation is needed here.
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Date of stay: December 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We had a lovely dinner at Arosa, with a beautiful view and loving staff. Can only recommend it! Sushi was excellent, as were the other dishes. Mario, the waiter made excellent drinks for uns fulfilling every dream!
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Date of stay: August 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Gastgeber Team, Guest Services / Front Office at A-ROSA Resort Kitzbuehel
Responded Oct 6, 2022
Dear neeshad2022, thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Mario sends you the best regards and was very happy to be mentioned by name. Best regards, Melanie Huber Guest relations manager //
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Never received such a treatment. Not even in a hostel of the worst category ... and if this happens in a chain of hotels that claims to be “five stars”, then it becomes even ridiculous. I spent two days at the Hotel A-Rosa Kitzbühel with my partner and my one and a half year old daughter to celebrate my birthday. The facility is nice, but nothing special. The hotel is accessed via the garage, which is something already not suitable for a five-star hotel. The room we were given was quite small and I immediately noticed the presence of hair on the sofa. The blackout curtains were too short so it is absolutely impossible for people who can't stand the light to sleep in the morning. The bathroom is very small and equipped with two sinks but, given the very limited space, it is impossible for two people to use them at the same time. In addition, the small bathroom mirror is located exactly in the middle of the two sinks: therefore, it is impossible to mirror yourself while using one of the two sinks. The extras (especially the wine) are overpriced: about 50 Euro for a very standard bottle of white wine. A fee of Euro 15 per day is charged if you use the hotel parking, which is the only one in the neighbourhood. But all what above can be tolerated. On the other hand, what cannot be tolerated is the rudeness of the blonde receptionist (if it can be defined as such). On the morning of departure (May 13, 2022) we kindly asked to take advantage of the “late check out” (a service offered by the hotel for a fee) and we were rudely denied. Answer from this “receptionist”: NO, IT IS NOT POSSIBLE, AT 11.00 YOU MUST BE OUT. I then asked if it was at least possible to leave the room just twenty minutes or half an hour after the scheduled check out time (11.00 am): having a small child, this would have been very useful. The answer was: NO, I SAID YOU MUST LEAVE THE ROOM AT 11 AM AND NOT A MINUTE LATER. When I pointed out that these are not answers to be given to customers who pay 1,000 Euros (!!) for two nights, I was told the following: I DO NOT CARE, YOU LEAVE THE ROOM AT 11.00, DO WHAT YOU WANT. And, even worse, the discussion continued at the moment of the check out when the lady told me that she was fully right as we musted leave the room not even a minute after the scheduled check out time. A course of politeness should be attended before "pretending" to work in a hotel that claims to be 5 stars. On the other hand, nothing to complain about the behaviour of the other members of the staff, very friendly and helpful.…
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Date of stay: May 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
3 Helpful votes
Helpful
Dear reader Perhaps like you I often read the very bad reviews. I have for this hotel and they simply do not bear any relation to our experience. Funny how people who leave a poor review have usually only reviewed a handful of properties therefore I tend to ignore For me this hotel is excellent. I have stayed three times on business and I was determined to revisit with my wife. We have had a marvellous time. Excellent friendly service from the moment we checked in five nights ago. The half board food option is brilliant. It is an amazing array of good quality food. You really are spoilt for choice. Breakfast is too notch. Again an enormous choice of breakfast foods. We used ten times the shuttle bus and I don’t think we waited more than ten minutes on any occasion. The spa is one of Austria’s best. I will be honest and inform you that even though I booked our spa treatments fifteen days in advance we were still let down. This was a shame but we compromised and we did not let it spoil our holiday or this review but I hope next time not to be disappointed. In summary a wonderful hotel and I hope to make it our ski hotel for the next few years.…
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Date of stay: March 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Martin Grotzsch, Guest Services / Front Office at A-ROSA Resort Kitzbuehel
Responded Mar 8, 2022
Dear 688MW688, thank you so much for your wonderful feedback. We are glad, that you enjoyed your stay with us and everything was great. For us as hosts, there is nothing better to receive such wonderful feedback from our guests - like yours. We wish you all the best and we are looking forward to welcome you as soon as possible. Sincerely, Melanie Concierge //
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$271 - $378 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand spa resort a-rosa kitzbuehel hotel, grand hotel kitzbühel
LOCATION
AustriaAustrian AlpsTirolKitzbuhel
NUMBER OF ROOMS
151
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Claim Your ListingA-ROSA RESORT KITZBUEHEL - Updated 2023 Prices & Hotel Reviews (Kitzbuhel, Austria)
Frequently Asked Questions about A-ROSA Resort Kitzbuehel
Which popular attractions are close to A-ROSA Resort Kitzbuehel?
Nearby attractions include Element3 Ski School (0.7 miles), Die Bergbahn Kitzbuhel - KitzSki (0.7 miles), and Kitzbüheler Innenstadt (0.7 miles).
What are some of the property amenities at A-ROSA Resort Kitzbuehel?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at A-ROSA Resort Kitzbuehel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at A-ROSA Resort Kitzbuehel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to A-ROSA Resort Kitzbuehel?
Conveniently located restaurants include Simple Food and Drinks, Huberbrau Stuberl, and Centro.
Are there opportunities to exercise at A-ROSA Resort Kitzbuehel?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does A-ROSA Resort Kitzbuehel have an airport shuttle?
Yes, A-ROSA Resort Kitzbuehel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does A-ROSA Resort Kitzbuehel have airport transportation?
Yes, A-ROSA Resort Kitzbuehel offers airport transportation for guests. We recommend calling ahead to confirm details.
Is A-ROSA Resort Kitzbuehel located near the city center?
Yes, it is 0.7 miles away from the center of Kitzbuhel.
Are any cleaning services offered at A-ROSA Resort Kitzbuehel?
Yes, dry cleaning and laundry service are offered to guests.