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Hotel Sailer

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Hotel Sailer
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439 Reviews from our TripAdvisor Community

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Showing 161: English reviews
Wien
1 review
2 of 5 stars Reviewed 1 week ago

This is nowhere near a 3 star hotel. A very basic room - services provided close to 2 star hotels. Nice staff, relatively clean, but highly overpriced. Breakfast nice, but make sure to be early as they do not replenish anything that runs out - we were there in the last 45 min of breakfast time and had to deal... More 

Review collected in partnership with Amoma.com

Helpful?
Thank azimras
Melbourne, Australia
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Spacious rooms, ok buffet breakfast (but terrible coffee - agree with previous reviewers!), in a great location, but perhaps a little pricy for what you got. Poor shower design - water splashes all over bathroom floor. Comfortable beds and reception staff were very helpful. We enjoyed our stay overall.

Helpful?
Thank jacaroo29
HotelSailerTeam, front office at Hotel Sailer, responded to this review

Dear jacaroo29, thank you for describing your impressions of our hotel. Sorry sincerely that breakfast did not meet your taste. We are constantly working to keep improving and are very grateful for any suggestions. We hope to welcome you again in our house soon. Best regards, Family Sailer and Team More 

Sutton Australia
Level Contributor
35 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

We stayed two nights at the Sailer. Well located. Rooms are very small. Ie 3 x2.5m. Decor and furnishings a bit tired. Needed maintenance. Very clean. A bit noisy. Rooms not well ventilated, requiring the windows to be left open. That however meant that the noise from the bar across the street, including police attended brawls in the early hours... More 

Helpful?
Thank PaulMandSarahG
HotelSailerTeam, front office at Hotel Sailer, responded to this review

Dear PaulMandSarahG, thank you for describing your impressions of our hotel. Sorry sincerely that the room did not meet your taste. Every time we bring you like a fan to the room. We are constantly working to keep improving and are very grateful for any suggestions. We hope to welcome you again in our house soon. Best regards Family Sailer... More 

Dubai, United Arab Emirates
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Very good location, 5 mins walking distance from train station. Clean and spacious room but shocked with the complete glass bathroom. Only middle part was non-transparent. Never seen such kind of bathroom. When we check with the reception they told that the business room type like this only and they didn’t have any other free room to change. Anyways, we... More 

Helpful?
Thank Gee R
HotelSailerTeam, front office at Hotel Sailer, responded to this review

Dear Gee R, thank you for describing your impressions of our hotel. Sorry sincerely that the room did not meet your taste. In the house various categories are available; we offer modern rooms with a glass shower as well as traditional rooms or superior rooms with marble bathrooms. We are constantly working to keep improving and are very grateful for... More 

Barcelona, Spain
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Hotel Sailer is not for everyone. Not if you are into luxury classy city hotels. Hotel Sailer is an old hotel, over one hundred years old, that takes pride and good care in providing and maintaning the essence of Tirol atmosphere. Beautiful dining room and bar, plus other chill-out areas, all done in such a way that the minute you... More 

Helpful?
Thank Cussons
HotelSailerTeam, front office at Hotel Sailer, responded to this review

Dear Cussons, thank you for describing your impressions of our hotel. We are constantly working to keep improving and are very grateful for any suggestions. Next year in January 2017 we will renovate more than 40 Standard rooms in our Hotel, so all rooms will have the entire same standard in the Hotel. We look forward to welcoming you soon... More 

Burlington, Canada
Level Contributor
4 reviews
3 hotel reviews
3 of 5 stars Reviewed 4 weeks ago

We came in our room on the day with 35c heat outside and we were shocked to realize that this hotel does not have air-conditioning. In 2016. The room was like a sauna. Third-world country feeling. I did not even pay attention during booking assuming that hotel like this situated in center of the city should have all basic amenities.... More 

Review collected in partnership with Amoma.com

Helpful?
Thank Almir A
HotelSailerTeam, front office at Hotel Sailer, responded to this review

Dear Almir, thank you for describing your impressions of our hotel. Our team will take your suggestions very seriously and is working on improvements to. Next year, the rooms are renovated and equipped with air conditioning. We are looking forward to welcome you again in our house. Best regards Family Sailer and Team More 

Galati, Romania
Level Contributor
2 reviews
1 of 5 stars Reviewed 4 weeks ago

My pictures tells everything about the hotel. 4 stars receive only for the location. The personal and the hotel (including the poor breakfast) receive only 1 stars. Unfortunately, bad choice for me and my family!

Helpful?
Thank silviufrangu
HotelSailerTeam, front office at Hotel Sailer, responded to this review

Dear silviufrangu, thank you for describing your impressions of our hotel. Sorry sincerely that the design has not hit your taste. We are constantly working to keep improving and are very grateful for any suggestions. With best regards Family Sailer and team More 

Travelers are raving about these Innsbruck hotels

Melbourne, Australia
Level Contributor
43 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed August 19, 2016

The Hotel Sailer is conveniently located a block from the train station. It is also within easy walking distance of the old town and tram lines. It is an old building which is very interesting inside. Little rooms that go off of other rooms make up the restaurant. Each floor has different levels. My room was basic. Not what I... More 

Helpful?
1 Thank Amy B
HotelSailerTeam, front office at Hotel Sailer, responded to this review

Dear Amy, thank you very much for take your time to give us a feedback. We offer three different room types at the moment in our hotel, from traditional rooms to modern rooms. Next year we will renovate our rooms and then we also will have an air condition in our hotel. We hope we are able to welcome you... More 

Haywards Heath, United Kingdom
Level Contributor
98 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed July 21, 2016

I have stayed at this hotel twice before. Leave the station on the right hand side such that the tram station is in front of you. Follow the trams to the left as they enter the town, the first road they cross is Adamgasse. Turn right and you will see the hotel on your left. All the staff spoke English... More 

Helpful?
1 Thank Roger J
HotelSailerTeam, Front Office at Hotel Sailer, responded to this review

Dear Roger, thank you very much for taking your time for a feedback. With pleasure we have read that you enjoyed your stay in our hotel. We are looking forward to welcome you again in our house. Best regards Family Sailer and Team More 

Level Contributor
32 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 19, 2016

Very good central location with private parking and also Close to the Station and to the Sightseeing Locations of Innsbruck. Nicely renovated (large) rooms. Friendly staff Breakfast is good, but the breafast Location is ugly.

Helpful?
1 Thank shopping_marc
HotelSailerTeam, Front Office at Hotel Sailer, responded to this review

Dear shopping_marc, Thank you very much for taking your time to give us a feedback. With pleasure we had read that you enjoyed your stay in our hotel. We are looking forward to welcome you again in Innsbruck. Best regards Family Sailer and Team More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Room Service
  • Free Breakfast
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff

Additional Information about Hotel Sailer

Address: Adamgasse 8, Innsbruck 6020, Austria
Location: Austria > Austrian Alps > Tirol > Innsbruck
Price Range: $110 - $218 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Sailer 4*
Number of rooms: 87
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Also Known As:
Sailer Hotel Innsbruck
Hotel Style:
#19 Luxury Hotel in Innsbruck
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