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Hotel Sailer

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456 Reviews from our TripAdvisor Community

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Showing 165: English reviews
Sydney, Australia
Level Contributor
821 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 271 helpful votes
Reviewed 3 weeks ago

A great location near the main station & an easy walk to the old town. Friendly & very helpful staff at reception & in the Breakfast Room. Breakfast buffet is reasonable & the same daily. My room faced Adamgasse where there is a 24 hour bar which makes for an interrupted sleep every night. Vehicular traffic is also noisy. Hence... More 

Helpful?
Thank Clio H
HotelSailerTeam, front office at Hotel Sailer, responded to this review

Dear Clio H., thank you very much for taking your time to give us a feedback. At the moment we do not have air condition in our rooms. But in January next year we will renovate the rooms and after the renovation all rooms will have air condition. We also offer rooms to the backyard of the hotel, so for... More 

Murray Bridge, Australia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 18, 2016

Stayed for 3 nights early September. Close to train station and reception area appeared to indicate its 4 star rating.Our room, a twin room at the end of a passage was very narrow. Two low to the floor beds appeared to be for a child's first bed after a cot. One light in the room in the window pelmet &... More 

Helpful?
Thank Graham H
HotelSailerTeam, front office at Hotel Sailer, responded to this review

Dear Mrs Graham, thank you for taking your time to evaluate our hotel. We are afraid that you didn’t fell comfortable. We offer traditional as newly renovated business rooms, which are characterized by a modern design. It’s possible to have a look at them our website; please, allow us to surprise you next time with the modern design of a... More 

Travelers are raving about these Innsbruck hotels

Bengaluru, India
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 9, 2016 via mobile

An average hotel and nowhere near the three or four star rating they claim to be. Would avoid. Not worth the rates they charge. Breakfast is a big let down. Hardly a few items and nobody to help in the restaurant especially in the early hours.

Helpful?
Thank Chandra253
HotelSailerTeam, front office at Hotel Sailer, responded to this review

Dear Chandra253, we would like to thank you for leaving a feedback on your stay! It saddens us to read that your expectations were not satisfied; we are really sorry for that. To fulfill the requests of our guests is not only our duty but our pleasure and we would have been glad to find a solution for you and... More 

London
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed October 8, 2016

The hotel is very central – only a 10min walk to the old town / cable car station, etc. The staff were always very friendly and helpful. Having been woken by the noise of Saturday night revellers, they moved us to a quieter room at the back of the hotel, with no hesitation, which was very much appreciated. That room... More 

Helpful?
1 Thank ilovetravel8
HotelSailerTeam, Front Office at Hotel Sailer, responded to this review

Dear ilovetravel8, we would like to thank you for leaving a feedback on your stay! We are glad to hear that you appreciated our staff and our rooms. It is a pleasure for us to take care of you! Hotel Sailer operates a strict no smoking policy. As we are a non-smoking establishment all of our rooms are registered with... More 

Wien
1 review
Reviewed September 21, 2016

This is nowhere near a 3 star hotel. A very basic room - services provided close to 2 star hotels. Nice staff, relatively clean, but highly overpriced. Breakfast nice, but make sure to be early as they do not replenish anything that runs out - we were there in the last 45 min of breakfast time and had to deal... More 

Review collected in partnership with Amoma.com

Helpful?
Thank azimras
HotelSailerTeam, Front Office at Hotel Sailer, responded to this review

Dear Guest, thank you very much for your detailed feedback! We are sorry if the room didn’t satisfy your expectations; however, we offer different kind of bedrooms, traditional and modern ones. It’s possible to have a look at them our website; please, allow us to surprise you next time with the modern design of a business room or with a... More 

Melbourne, Australia
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed September 9, 2016 via mobile

Spacious rooms, ok buffet breakfast (but terrible coffee - agree with previous reviewers!), in a great location, but perhaps a little pricy for what you got. Poor shower design - water splashes all over bathroom floor. Comfortable beds and reception staff were very helpful. We enjoyed our stay overall.

Helpful?
Thank jacaroo29
HotelSailerTeam, front office at Hotel Sailer, responded to this review

Dear jacaroo29, thank you for describing your impressions of our hotel. Sorry sincerely that breakfast did not meet your taste. We are constantly working to keep improving and are very grateful for any suggestions. We hope to welcome you again in our house soon. Best regards, Family Sailer and Team More 

Sutton Australia
Level Contributor
36 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 8, 2016 via mobile

We stayed two nights at the Sailer. Well located. Rooms are very small. Ie 3 x2.5m. Decor and furnishings a bit tired. Needed maintenance. Very clean. A bit noisy. Rooms not well ventilated, requiring the windows to be left open. That however meant that the noise from the bar across the street, including police attended brawls in the early hours... More 

Helpful?
Thank PaulMandSarahG
HotelSailerTeam, front office at Hotel Sailer, responded to this review

Dear PaulMandSarahG, thank you for describing your impressions of our hotel. Sorry sincerely that the room did not meet your taste. Every time we bring you like a fan to the room. We are constantly working to keep improving and are very grateful for any suggestions. We hope to welcome you again in our house soon. Best regards Family Sailer... More 

Dubai, United Arab Emirates
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 8, 2016

Very good location, 5 mins walking distance from train station. Clean and spacious room but shocked with the complete glass bathroom. Only middle part was non-transparent. Never seen such kind of bathroom. When we check with the reception they told that the business room type like this only and they didn’t have any other free room to change. Anyways, we... More 

Helpful?
Thank Gee R
HotelSailerTeam, front office at Hotel Sailer, responded to this review

Dear Gee R, thank you for describing your impressions of our hotel. Sorry sincerely that the room did not meet your taste. In the house various categories are available; we offer modern rooms with a glass shower as well as traditional rooms or superior rooms with marble bathrooms. We are constantly working to keep improving and are very grateful for... More 

Barcelona, Spain
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed September 4, 2016

Hotel Sailer is not for everyone. Not if you are into luxury classy city hotels. Hotel Sailer is an old hotel, over one hundred years old, that takes pride and good care in providing and maintaning the essence of Tirol atmosphere. Beautiful dining room and bar, plus other chill-out areas, all done in such a way that the minute you... More 

Helpful?
Thank Cussons
HotelSailerTeam, front office at Hotel Sailer, responded to this review

Dear Cussons, thank you for describing your impressions of our hotel. We are constantly working to keep improving and are very grateful for any suggestions. Next year in January 2017 we will renovate more than 40 Standard rooms in our Hotel, so all rooms will have the entire same standard in the Hotel. We look forward to welcoming you soon... More 

Burlington, Canada
Level Contributor
4 reviews
3 hotel reviews
Reviewed August 31, 2016

We came in our room on the day with 35c heat outside and we were shocked to realize that this hotel does not have air-conditioning. In 2016. The room was like a sauna. Third-world country feeling. I did not even pay attention during booking assuming that hotel like this situated in center of the city should have all basic amenities.... More 

Review collected in partnership with Amoma.com

Helpful?
Thank Almir A
HotelSailerTeam, front office at Hotel Sailer, responded to this review

Dear Almir, thank you for describing your impressions of our hotel. Our team will take your suggestions very seriously and is working on improvements to. Next year, the rooms are renovated and equipped with air conditioning. We are looking forward to welcome you again in our house. Best regards Family Sailer and Team More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Food & drink at the hotel
Restaurant Sailer
Restaurant Sailer
Cuisines: European, Central European
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Room Service
  • Free Breakfast
  • Business Center with Internet Access
  • Concierge
  • Multilingual Staff

Additional Information about Hotel Sailer

Address: Adamgasse 8, Innsbruck 6020, Austria
Location: Austria > Austrian Alps > Tirol > Innsbruck
Price Range: $126 - $263 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Sailer 4*
Number of rooms: 87
Reservation Options:
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Also Known As:
Sailer Hotel Innsbruck
Hotel Style:
#20 Luxury Hotel in Innsbruck
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Sailer staff and other travelers.
2 questions
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Questions? Get answers from Hotel Sailer staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“A quiet room if any are available!”
 of 5 bubbles clioh2013, 3 weeks ago | Read review
“Do not select business room”
 of 5 bubbles 956geeths, Sep 8, 2016 | Read review
“ask for an inside room, a room overlooking the patio.”
 of 5 bubbles Cussons, Sep 4, 2016 | Read review
“If you have trouble with stairs, you need to let them know as all floors have sections that require walking up a few steps.”
 of 5 bubbles B3486ZBamyb, Aug 19, 2016 | Read review
“Good hotel close to the station.”
 of 5 bubbles RogerJ333, Jul 21, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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