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Hilton Innsbruck

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1,589 Reviews from our TripAdvisor Community

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Showing 873: English reviews
Swansea, United Kingdom
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Excellent hotel very friendly staff very superb breakfast. Parking onsite. Room was beautiful facing the mountains. Would definitely go back maybe stay more than one night. Room had air conditioning was very clean and had a big bathroom.

Helpful?
Thank cherd639
torstenweller, Manager at Hilton Innsbruck, responded to this review

Dear cherd639, Thank you very much for your excellent 5 star rating and for your recent stay with us. We are delighted to see that you have enjoyed your stay with us and it is music to our ears that you would definitely return to us if visiting Innsbruck again. We look forward to seeing then! Best wishes, Torsten Weller... More 

Fairfax, California, United States
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

We stay at Hiltons often, usually in the US, because it guarantees a level of comfort and service. This hotel does not disappoint. The appointments are a bit older, as other reviews noted, but it is clean and quiet. My only complaint is the bed is very firm, but that's more of a European thing we encounter. US Hilton mattresses... More 

Helpful?
Thank Jessica S
torstenweller, Manager at Hilton Innsbruck, responded to this review

Dear Jessica S, What an honor that you chose us for your first time in Innsbruck. I am thrilled that you had a pleasant stay and that you left with such wonderful memories. It sounds like you were able to get joyful and unforgettable views and European sightseeing experiences. Wishing you a wonderful late summer and hope to see you... More 

Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Very nice hotel! We really enjoyed the convenience of everything from the hotel! It was clean and quite comfy! Except you did need to call housekeeping to get a couple of extra pillows. Suggest joining the Hilton club to be sure to recieve free wifi in the rooms, otherwise the wifi is only in the public areas! This little tip... More 

Helpful?
Thank arlene l
torstenweller, Manager at Hilton Innsbruck, responded to this review

Dear arlene l: On behalf of our staff at Hilton Innsbruck, we hope your visit to Innsbruck was memorable and met your expectations. We would like you to know how much we appreciated your recognition of our fine hotel and we would like to thank you for sparing your time in commenting on tripadvisor. The hotel is actively working to... More 

Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

This hotel was quite a disappointment. I booked a Hilton thinking standards were high in all of them. However this one is not well kept and the decor is very outdated. The furniture is old and the fitted carpets are filthy. The rooms are big which is good but they are not clean. Under our bed we food an apple... More 

Helpful?
Thank Abigail M
torstenweller, Manager at Hilton Innsbruck, responded to this review

Dear Abigail M, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate the time taken and your feedback. I can only apologize for the hassle you and your family went through. I do understand your frustration. Please accept my sincerest apologies. I did communicate your comments with our HSK... More 

Cnennai, India
Level Contributor
4 reviews
4 hotel reviews
2 of 5 stars Reviewed 1 week ago

I have stayed in this establishment during 18/07/2016 to 23/07/2016 and was very disappointed with the attitude of the receptionists in that hotel as well as quality of food in their restaurant. One night I approached the receptionist requesting extra pillow for my room and she refused to comply and simply asked me to dial the house keeping and order... More 

Helpful?
Thank Majid A
torstenweller, Manager at Hilton Innsbruck, responded to this review

Dear Majid A, Thank you very much for having taken the time to give us some feedback on your recent stay at the Hilton Innsbruck. First of all I am very sorry about the incidents which happened during your visit in our restaurant. Indeed the situation described is not acceptable and please accept my sincerest apologies. This is neither our... More 

Level Contributor
7 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago via mobile

Just a fantastic hotel with excellent staff . Great location & at breakfast the Asian lady is too good. Very nice expirience . The casino is a added feature. Well connected to transport & walking distance from Railway station. Breakfast spread is simply super & sumptuous . Very strongly recommended while in Innsbruck

Helpful?
Thank Tilak W
torstenweller, Manager at Hilton Innsbruck, responded to this review

Dear Tilak W, Wow! Thank you for sharing feedback on your stay with us, I simply love the words of your posting "... Just a fantastic hotel with excellent staff...". We are so delighted to have hosted you and we are elated that we were able to meet and exceed your lofty expectations of our Hilton Innsbruck. Your mention of... More 

Albion Park, Australia
Level Contributor
38 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Really enjoyed our stay here very close so that you could walk anywhere in the city and close to all amenities great staff could not do enough to help you . It was raining when we arrived the staff were asking if we need a umbrella when we were going out we realy enjoyed the Hilton living up to its... More 

Helpful?
Thank mrpotts
torstenweller, Manager at Hilton Innsbruck, responded to this review

Dear mrpotts, What an honor that you chose us for your first time in Innsbruck. I am thrilled that you had a pleasant t stay and that you left with such wonderful memories. It sounds like you were able to get a lot of sightseeing in for such a short period. I hope you will come back for a longer... More 

Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We stayed here for 3 nights from August 14-17, 2016. To my surprise they upgraded my room to suite under some Diamond member selection. Hotel provided us with snack as well as drink voucher. Staffs were helpful and polite. They have lovely bar and restaurant. Breakfast was delicious with many varieties for vegetarians as well. The best part with this... More 

Helpful?
Thank Niraj K
torstenweller, Manager at Hilton Innsbruck, responded to this review

Dear Niraj K, What an amazing 5 star review! Thank you so much for your lovely comments, made our day! Happy about your appreciation of our location, staff and services. We are delighted to see that you have enjoyed your stay with us again and hope that you definitely return some time soon. We will spoil you again! We look... More 

Prague, Czech Republic
Level Contributor
102 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We have stayed at this hotel for over 25 years, through all its various changes of ' hotel chain ' ownerships.The location is perfect, the views, fabulous. The long term staff, particularly the night desk and at restaurant are wonderful and friendly and helpful. The rooms are very comfortable, the wifi is strong. The single criticism is the removal of... More 

Helpful?
Thank Loreen K
torstenweller, Manager at Hilton Innsbruck, responded to this review

Great 4 star rating, Loreen K! Your rating fills us with lots of pride. The location and the views from our hotel, the highest building in Innsbruck are indeed incredible! Everyday another picture postcard view, no matter what weather! The rooms are indeed the most spacious ones in town. I have forwarded your comments to our teams as it is... More 

Gurgaon, India
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

We stayed here for two nights during our recent visit to Innsbruck. Though the location (walking distance from station as well as the old town) and the view from the rooms were excellent, the hotel certainly needs a little sprucing up. The carpets, furniture etc. seemed a little run down but the bed was quite comfortable. The wheelchair accessible bathroom... More 

Helpful?
Thank Monu D
torstenweller, Manager at Hilton Innsbruck, responded to this review

Dear Monu D, Thank very much for you for taking a moment to share some impressions from your recenti trip and stay at the Hilton Innsbruck. Your appreciation of our staff is always music in our ears. It is always a joy for us to present such positive comments to the team, they will love t! We look forward to... More 

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Konrads Austrian Steaks
Konrads Austrian Steaks
Cuisines: Austrian, European, American, Steakhouse
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
  • Banquet Room
  • Conference Facilities
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Relax at the Hilton Innsbruck hotel. Located in the heart of the Olympic city of Innsbruck and surrounded by the majestic Tyrolean Alps, Hilton Innsbruck offers a unique stay for business and leisure guests alike.Set within the picturesque part of the old city, the hotel is easily accessible by air, rail and public transport. All 176 rooms and suites offer magnificent views of the Tyrolean Alps. Experience genuine Tyrolean hospitality at the elegant and contemporary KONRADS restaurant at the Hilton Innsbruck hotel. Savor succulent Tyrol steaks cooked on the Lavastein, or choose from a selection of seasonal dishes, whose ingredients are delivered fresh from Tyrolean farms and producers. ... more   less 

Additional Information about Hilton Innsbruck

Address: Salurner Strasse 15 | A-6020 Innsbruck, Innsbruck 6020, Austria
Location: Austria > Austrian Alps > Tirol > Innsbruck
Price Range: $105 - $224 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Innsbruck 4*
Number of rooms: 176
Reservation Options:
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Also Known As:
Hilton Innsbruck Hotel Innsbruck
Hilton International Innsbruck
Innsbruck Hilton International
Hotel Style:
#1 Green Hotel in Innsbruck
#7 Family Hotel in Innsbruck
#9 Business Hotel in Innsbruck
#11 Luxury Hotel in Innsbruck
#11 Romantic Hotel in Innsbruck
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