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Hilton Innsbruck

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1,690 Reviews from our TripAdvisor Community

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Showing 919: English reviews
Italy
Reviewed yesterday NEWvia mobile

We managed a good value night through booking.com and I'm glad we didn't pay more than £100 for the room. We got a nice surprise of being upgraded to Diamond guest of the day. The room was clean but smelt of cigarettes (non smoking room) - a little dusty and could do with a better clean - this then makes...

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Helpful?
Thank Tracey J
Salado
Reviewed 2 days ago NEW

Nothing but highest praise for this hotel & and it's amazing staff! Very friendly, helpful & professional! Rooms were comfortable, food was great & the staff, again, were amazing! This was our 43rd wedding anniversary and we are heading home to Texas with great memories of a great experience in beautiful Innsbruck & made even better by our stay at...

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Helpful?
Thank Charlie R
Wien
Reviewed 4 days ago NEWvia mobile

There is neither a hilton lounge nor a separate check in counter for premium members. I did web check in so hotel kne about arrival time.i was in a hurry to get to the opera theatre and in vain tried to explain it while quieing behind a travel group of about 20 persons. the time the recepcionist dissed me off...

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Thank Hofstaetter
Reviewed 6 days ago NEWvia mobile

We stayed here for one night to visit the city. The room is outdated, the bathroom has yellow tiles that report to the 70's. The beds are very comfortable however, and the breakfast buffet had a good selection .

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Helpful?
Thank Brazatraveler
Goldau, Switzerland
Reviewed 6 days ago NEWvia mobile

For the first time I am surprised by the lack of inspired decor in a hotel, let alone a Hilton. I think the furniture was from the '80s and bathroom probably '90s. The bathtub was high and made me think of poor elderly, there was no chance they could safely get in it. Water pressure could have been better, which...

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Helpful?
Thank bilibel
Province of Heredia, Costa Rica
Reviewed 1 week ago via mobile

We spend one nite at this great hotel located right in downtown Innsbruck. Room was very nice, comfortable and clean. Very quiet place, great for a nice rest and located to an easy walking distance to the old part of the city and the view is just awesome. Staff is very friendly and the Hotel even have a great Restaurant...

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Helpful?
Thank RoyCorrales
torstenweller, Manager at Hilton Innsbruck, responded to this review

Dear RoyCorrales, What an amazing 4 star review! Thank you so much for your lovely comments, made our day! Happy about your appreciation of our location, spacious rooms and services. We are delighted to see that you have enjoyed your stay with us again and hope that you definitely return some time soon. We will spoil you again! We look...

New Hampshire, USA
Reviewed 1 week ago

We have stayed there in last November 2016. It an older Hilton with beautiful lobby, wonderful views from the room, great parking and warm and friendly staff. They made as feel welcome through entire stay. The view from the room was breath taking. we ate in both restaurants - very good with excellent classy service and carting knowledgeable staff. Location...

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Helpful?
Thank Tytus
torstenweller, Manager at Hilton Innsbruck, responded to this review

Dear Tytus, Thank you so much for your fabulous 5 star review of our Hilton Innsbruck on Tripadvisor. It`s great to see that you loved our views, services, the breakfast and dinner in both in our restaurants and also our very good location. We have shared your feedback with all our staff members, they are very happy to hear so...

Frankfurt, Germany
Reviewed 2 weeks ago

Great stay, prime location, and very professional and knowledgeable staff. Was able to see a little of the out, outdoors, and able to ask front desk about anything throughout the city. Service was impeccable. Look forward to coming back!

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Helpful?
Thank 834josephp
marcusthiedemann, Rooms Operations Manager at Hilton Innsbruck, responded to this review

Dear 834josephp, What an amazing 5 star review! Thank you so much for your lovely comments, made our day! We are pleased to see your appreciation of our location and our staff. We are delighted to see that you have enjoyed your stay with us and it is music to our ears that you definitely return some time soon. With...

Antwerp, Belgium
Reviewed 2 weeks ago

Old style Hilton. Positive things: mainly friendly reception, free apples at the lounge, wifi corner, view to Alps, walking distance to centre. Negative things: old and with old dusty floormat could be renovation, Alpenstube cafe inside the Hilton there was very arrogant and rude female worker at Hilton's Alpenstube cafe woman with black hair she said to us "You can...

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Helpful?
Thank Natalie Z
marcusthiedemann, Rooms Operations Manager at Hilton Innsbruck, responded to this review

Dear Natalie Z, thank you very much for having taken the time to give us some feedback on your recent stay at the Hilton Innsbruck. First of all I am very sorry about your experience at our Alpenstube. What happened to you during your stay does indeed not match our service standards and I am very happy that you tell...

Barcelona, Spain
Reviewed 3 weeks ago via mobile

Nothing to complain about regarding the room. Standard Hilton but the bathroom shower fixtures should be renovated. WiFi has to be paid for in the non-deluxe rooms unless one registers by email with something called HHonors. Travelling extensively through Europe this is the only hotel of any category I have stayed In that charges. Recepcionist was unfriendly when I told...

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Helpful?
Thank Jemoan
marcusthiedemann, Rooms Operations Manager at Hilton Innsbruck, responded to this review

Dear Jemoan, Thank you very much for taking the time to inform us about you recent experiences at the Hilton Innsbruck. I am glad that you found the room to your liking. Regarding the Internet, we do offer the Internet in all public areas complementary. We always use comments like yours to improve in mentioned areas. Friendliness is one of...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Konrads Austrian Steaks
Konrads Austrian Steaks
Cuisines: Austrian, European, American, Steakhouse
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Relax at the Hilton Innsbruck hotel. Located in the heart of the Olympic city of Innsbruck and surrounded by the majestic Tyrolean Alps, Hilton Innsbruck offers a unique stay for business and leisure guests alike.Set within the picturesque part of the old city, the hotel is easily accessible by air, rail and public transport. All 176 rooms and suites offer magnificent views of the Tyrolean Alps. Experience genuine Tyrolean hospitality at the elegant and contemporary KONRADS restaurant at the Hilton Innsbruck hotel. Savor succulent Tyrol steaks cooked on the Lavastein, or choose from a selection of seasonal dishes, whose ingredients are delivered fresh from Tyrolean farms and producers. ... more   less 

Additional Information about Hilton Innsbruck

Address: Salurner Strasse 15 | A-6020 Innsbruck, Innsbruck 6020, Austria
Location: Austria > Austrian Alps > Tirol > Innsbruck
Price Range: $79 - $410 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Innsbruck 4*
Number of rooms: 176
Reservation Options:
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Also Known As:
Hilton Innsbruck Hotel Innsbruck
Hilton International Innsbruck
Innsbruck Hilton International
Hotel Style:
#1 Green Hotel in Innsbruck
#7 Family Hotel in Innsbruck
#9 Business Hotel in Innsbruck
#11 Romantic Hotel in Innsbruck
#11 Luxury Hotel in Innsbruck
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Questions & Answers

Here's what travelers have asked, with answers from Hilton Innsbruck staff and other travelers.
14 questions
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Questions? Get answers from Hilton Innsbruck staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“High floors for view”
 of 5 bubbles Tytus, 1 week ago | Read review
“Try to get not so noisy room if any chance and with a view”
 of 5 bubbles 328nataliaz, 2 weeks ago | Read review
“they all seem very good but I guess the higher the better”
 of 5 bubbles marksQ6131DT, 3 weeks ago | Read review
“Best views are the rooms facing south or north.”
 of 5 bubbles _E4296WO, 4 weeks ago | Read review
“Ask for the rooms on higher floor and with City & Alps View.”
 of 5 bubbles MilindKshirsagar, Oct 26, 2016 | Read review
5 of 5
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