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Hotel Neue Post

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134 Reviews from our TripAdvisor Community

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Showing 58: English reviews
Level Contributor
11 reviews
4 hotel reviews
3 of 5 stars Reviewed August 13, 2016 via mobile

Arrived at noon, room wasn't ready, very understandable. We wandered town and came back around 3 to find out the room is still not ready. It took them until 4 to have my room ready. Beds aren't the greatest, but ok. The room is very clean and had a great view of the mountains and city. The staff seemed helpful,... More 

Helpful?
Thank James S
Stockholm, Stockholms Län, Sweden
Level Contributor
41 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed July 12, 2016 via mobile

The hotel offers free wifi however our first room had no access. We were offered another room which was much nicer and had wifi access. Staff was helpful. The room was very classically designed. Chandelier and other details on the rooms. Disappointments were missing air condition in the room. Also the breakfast was good but constantly ran out of stuff.... More 

Helpful?
Thank Kristina W
Germany
Level Contributor
264 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed May 15, 2016 via mobile

The hotel is located very close to the city center and you can reach almost every landmarks within a 10 to 15 minutes walk. The service was good and people in the reception were also helpful. The parking lot is two blocks away, so it is not that convenient.

Helpful?
Thank Vagner L
Woudenberg, The Netherlands
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 13, 2016 via mobile

A lovely and very charismatic hotel, very big rooms and clean. Great service from the start. Parking close to the hotel. Haven't slept yet, but all ready positive about this hotel. Also the communication has been good planning this trip. Up for a great stay!

Helpful?
Thank charlotte v
Cheshire. UK
Level Contributor
80 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed February 12, 2016 via mobile

Well located, 10 mins maximum in a taxi from the airport, or a 10 min stroll from the main railway station. Small reception & bar area, old character property with good sized rooms. Beds comfortable & bathroom clean. WIFI access on 1st floor weak, although it worked.

Helpful?
Thank DCI17
New York City, New York
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed January 7, 2016

I love the Neue Post in Innsbruck for it is a cozy and pleasant hotel to stay at - have been visiting for more than 8 years that specific hotel . There is a new group of People working at the hotel and they all seem to be truly very nice and pleasant !!. The rooms are nicely decorated I... More 

Helpful?
Thank alexander d
Guelph, Ontario, Canada
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed September 23, 2015 via mobile

My brother and I made this hotel a last minute booking. It was a fair price and checked off the most important box on my list, which was a central location. It was walking distance to everything in the city center. The lady at the front desk was also very friendly, spoke English well, and was also helpful suggesting things... More 

Helpful?
Thank Cody G
Canberra, Australia
Level Contributor
103 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
2 of 5 stars Reviewed August 19, 2015 via mobile

We have stayed at this hotel many times in the past. We have never had a bad experience till 2015. This year our first room had NO hot water and no air conditioning. Because of the lack of any hot water we moved to another room on the same smoke free floor. The new room took over 40 minutes to... More 

Helpful?
Thank denevans

Travelers are raving about these Innsbruck hotels

Camarillo, California
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed July 8, 2015 via mobile

Our family was excited to stay in a really nice place as described and photos show online. Not even close! Check-in was smooth and the breakfast was nice. That's were the good stuff ends. Old decor, faint smell of smoke throughout, even in our none smoking room. Refrigerator in room had used water bottles and old fruit, drinking cup in... More 

Helpful?
2 Thank Mark B
Bingley, United Kingdom
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 29, 2015

Good clean hotel although rather gloomy corridors but decor very local. We had a good breakfast with a range of hot and cold food. Very well situated for the centre of Innsbruck. Car park although secure with a key card, was open and a couple of streets away.

Helpful?
Thank Jane B
Questions? Get answers from hotel staff and past guests. Ask a question

59 photos of this hotel

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access

Additional Information about Hotel Neue Post

Address: Maximilianstrasse 15, Innsbruck 6020, Austria
Location: Austria > Austrian Alps > Tirol > Innsbruck
Price Range: $119 - $201 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Neue Post 4*
Number of rooms: 49
Reservation Options:
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Also Known As:
Best Western Neue Post
Best Western Innsbruck
Innsbruck Best Western
Hotel Style:
#28 Luxury Hotel in Innsbruck
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